General News
No End User Want to Experience Down Time- Gbenjo
\Sunday Gbenjo is the managing director of Totaltelecoms Solutions Limited with over two decade experience in the telecom industry. Gbenjo has worked with the Nigeria Naval Dockyard, Sam Telecommunications, Briscoe Telecoms and has attended various international and local seminars and exhibitions. He spoke to chike onwuegbuchi about issues service delivery in telecom space among others.
Security Solution
The solution is so simple; remember it is more security inclined. If you deploy the equipment, let us say at a bank with 10 to 15 branches in Lagos and outside Lagos, whenever there is a crisis in any of the banks, all they need do is press a button. Once the button is pressed, the emergency alert system would be transferred to the headquarters either in Lagos or Abuja and everybody will know that branch ABC located on Enugu Road is having a problem. It ensures that the law enforcement agents are quickly brought into the scene not only that, all the necessary information the law enforcement agents need to arrest the situation would be available.
Now the system has been modified to show pictures of what is happening at the. In our case, distance is no barrier, which means that if you want to monitor a location in Kano or Abakaliki and the headquarters which happens to be the monitoring room is in Lagos, you can easily do it. Not only that, you have the benefit of listening to all conversations at the troubled spot. Day in day out, we keep upgrading it at the requirement of individuals or corporate organizations by customizing it into what they need. Most of these things work with wireless distribution and all that is needed is small equipment.
Competing with Other Tracking Systems
The market is so big to the extent that one technology complements another technology. You will find out that where our system is needed, GSM tracking system might not be the suitable option. We still see ourselves as contemporaries within the IT sector. For example, we have a tracking system that can make use of Global System for Mobile communications, Sim cards, likewise there are some tracking units they have which make use of Radio Frequency (RF) signals. It is a matter of symbiotic relationship. The market is huge, where we are talking about a population of 140 million or more people. There is sufficient room to accommodate whatever anybody is bringing into the market, it a matter of one trying to pitch a tent in the market. I might decide that my technology should be for the banks and if the banks are satisfied with my product, they will key into it. Someone else might say he wants to address construction companies as his first point of call in the tracking business. Nigeria has a huge market for whatever anyone wants to offer, instead of competing with one another we can come under an umbrella, exchange ideas like what is happening with the Association of Telecommunications Companies of Nigeria (Atcon). If someone comes to our company requesting for a solution we do not have, we should be free to refer the person to the company which specializes in the solution.
Managing Different Authorized Dealership
Apart from Motorola, we are an authorized dealer to Codan, we are also an authorized dealer of Tramingo tracking system. We are currently working with about 10 to 12 agencies under the United Nations. An agency might request for tracking unit while another might request for Codan radio equipment. It is a matter of giving you what you requested for, and managing them is not so difficult. It is about creating separate units that will handle each of the products. We have well trained engineers in data transfer equipment even up to factory level on Motorola equipment and Tramingo. Now we are going into surveillance radar system whereby we bring in what is called City Watch. I can be at Victoria Island and still watch what is going on in different parts of Lagos to ensure that security is provided for the rich, poor and everyone on the street. It is a matter of how the company is designed and how each of the units is put together.
Support for these Products and Solution
Any engineering firm either mechanical or telecom that wants to see beyond today must think about its product and what package it has in place for after-sale services. For instance, for Motorola products, before you are granted agency rights, they will ensure that you have competent engineers who have been well trained. Periodically, it is not a one-off training; it is a thing we do every six months. We also send them abroad for further training. All our equipment carries one to two years warranty and with that you should have adequate support otherwise you will keep changing equipment which might not be good for the business. At Totaltelecoms Solutions, after-sales service is our watch word. Most of the profit margin are from after-sales service so if we do not have competent engineers, the chances of we being efficient is not there. This time around time is money and no good end user will want to experience down time. Ours is to ensure that the down time of any equipment is minimal. Our after-sales service is valid and robust and we do not compromise standards.
Totaltelecom Solutions and Motorola
Totaltelecoms Solutions came into being about seven and a half years ago and right from inception, we have had a relationship with Motorola. Today as I am talking to you, we are ‘one tier representative in-country’ which means it is a total package. Total package comprises of marketing, integration, installation and consultancy. Before a company would be nominated to stand in for Motorola, it must have been well tutored and trained because what we do here locally is exactly what you get either in Chicago, Israel or wherever that kind of service is offered by Motorola. Apart from the Motorola representative that people know us with, we are also into system integration, bringing in new equipment, putting them together using our knowledge of engineering so that at the end of the day when Motorola sees some of the output of some of their products, they are amazed. This has happened several times. But you will find out that engineering in a global village now is more than doing jobs in the straight jacket the way it was brought from Chicago. Customers are becoming more and more sophisticated than what the manufacturers must have input into the system. It is now our obligation to ensure that we meet up with that challenge by adding extra value to customers.
Expansion Plan
By February next year, we will open our Abuja office. We have about 30 dealers in Abuja who act as back- ups when we are not there. What we did was to train these selected dealers to position them to be able to offer after sale support our products they sale. We also have a liaison office in Port Harcourt which takes care of the South-South and South-East zones. Most of the jobs we do is unlike the GSM selling outlets where people have to see you. Trunking projects are up to about 100 to 120 million at a go, you will have to dialogue with customers, it takes time before they even put pen on paper and it is not something that happens every now and then. The equipment we deal in is more of safety, security, and industrial equipment; it is not something you can just pick from the street. We have to ensure that the organization we are working with has the necessary government regulatory approval documents. We have to check if you have the frequency license, if not we will have to link them with the Ministry of communication to ensure that the governmental aspect of the transaction is done before they can get back to us for deployment of the solution or products.
General News
PalmPay Strengthens Data Protection Culture with Employee Privacy Workshop and Privacy Champions Programme

PalmPay has reinforced its commitment to responsible data governance and customer information protection through a specialised two-day data protection workshop for employees and the launch of its internal Privacy Champions Programme, an initiative designed to strengthen awareness, accountability, and responsible data handling across the organisation.

The initiative comes at a time when data protection is increasingly critical following recent reports of recorded 281,500 compromised user accounts in the first quarter of 2026, ranking 34th among the world’s most breached countries, according to a new quarterly data breach analysis by cybersecurity firm, Surfshark.
Facilitated by the Nigeria Data Protection Commission (NDPC) and leading Data Protection Compliance Organisation (DPCO) TechHive Advisory, the two-day workshop equipped employees with practical knowledge on privacy governance and data protection obligations, incident awareness, and the role each employee plays in protecting personal data.
The initiative forms part of PalmPay’s ongoing efforts to advance compliance with the Nigeria Data Protection Act (NDPA) 2023. It also reflects the company’s continued investment in safeguarding customer information and fostering a culture where privacy remains everyone’s responsibility.
The Privacy Champions Programme establishes a network of employee representatives across business functions who will support awareness, promote best practices and help strengthen the organisation’s privacy culture. By integrating privacy considerations into day-to–day activities the initiative aims to further enhance accountability and reinforces customer trust.
Speaking on the initiative, Managing Director of PalmPay, Chika Nwosu, stated: “At PalmPay, protecting customer information is fundamental to maintaining the trust our customers place in us everyday, and remains central to our operations. Statistically, 10 out of 100 Nigerians have been affected by data breaches.
Hence, we have a greater responsibility to ensure that personal information is collected, processed, stored, and protected responsibly. This specialised training reflects our continued investment in strengthening internal awareness and ensuring our teams remain equipped to uphold the highest standards of data privacy and protection.”
As a digital financial services platform serving millions of users, PalmPay reaffirmed that privacy and data protection remain embedded in its operational culture, with continuous investments in data governance practices.
PalmPay also encourages customers to remain vigilant and adopt safe digital practices, including protecting account credentials, exercising caution when sharing personal information online, and reporting suspicious activities promptly. The company maintains that building a secure digital ecosystem requires a shared commitment from organisations, regulators, and users alike.
General News
Tinubu appoints Adigwe to head National Health Technology, Data Analytics Office

President Bola Tinubu has appointed Dr Obi Adigwe as the National Coordinator of the newly established National Health Technology and Data Analytics Office (NHTDAO).

President Bola Tinubu
The appointment was announced in a statement issued on Friday.
The office, which will be domiciled in the Office of the Coordinating Minister of Health and Social Welfare, is expected to serve as the national coordination platform for Nigeria’s digital health system.
According to the statement, the NHTDAO will complement the work of existing health institutions by promoting coordination and interoperability across public and private healthcare systems, rather than replacing existing agencies.
It said the office would also drive the implementation of the National Digital Health Architecture approved by the National Council on Health in November 2025.
The statement said the initiative formed part of the Federal Government’s efforts to strengthen a secure, technology-driven and data-enabled healthcare system capable of improving service delivery nationwide.
Adigwe, who currently serves as the Director-General of the National Institute for Pharmaceutical Research and Development (NIPRD), has led several initiatives in science, pharmaceutical research, technology transfer and artificial intelligence.
He also coordinated major research funding initiatives, including a ¥300 million nanotechnology grant and an €18 million European Union research grant, while supporting the establishment of Africa’s first Active Pharmaceutical Ingredient (API) training facility through support from Afreximbank.
The statement said the new office would be guided by a steering committee co-chaired by the Coordinating Minister of Health and Social Welfare, Prof. Muhammad Ali Pate, and the Chairman of the Nigerian Economic Summit Group, Mr Olaniyi Yusuf.
Other members of the committee include the Minister of State for Health, Dr Iziaq Adekunle Salako; senior officials of the Federal Ministry of Health and Social Welfare; representatives of the National Information Technology Development Agency (NITDA); and heads of key health agencies, including the National Primary Health Care Development Agency (NPHCDA) and the National Health Insurance Authority (NHIA).
The committee will also include representatives of state commissioners for health from the six geopolitical zones, as well as industry and community stakeholders.
The Federal Government expressed optimism that the office would strengthen coordination across the health sector, accelerate digital transformation and improve healthcare delivery in line with the Renewed Hope Agenda.
General News
The Gathering on 100 Awards N5m to Young Entrepreneurs in Enugu

The Gathering on 100 made its latest stop in Enugu over the weekend, bringing together hundreds of young Nigerians for a day of networking, fun, entertainment, and business opportunities.

The event, previously held in Lagos and Aba, arrived in Enugu as the city gains recognition as one of Nigeria’s emerging innovation and startup hubs. Recent ecosystem reports rank Enugu among the country’s leading startup cities. The South-East region now accounts for more than half of identified startups across the South-East and South-South, highlighting the region’s growing role in Nigeria’s entrepreneurial landscape.
A major highlight of the Enugu edition was the Pitch-a-thon competition, where three entrepreneurs received a combined ₦5 million in grants to support their business growth. More than 100 entrepreneurs applied for the competition, with 10 finalists selected to pitch before a panel of judges. At the end of the contest, Velas Global Nutrition Limited emerged as the overall winner, securing ₦2.5 million. Werxio, founded by Donatus Prince, received ₦1.5 million, while Whipcare Company was awarded ₦1 million.
These grants address a persistent funding challenge. According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), the country is home to over 39 million MSMEs, contributing nearly half of Nigeria’s Gross Domestic Product and accounting for about 84 per cent of employment nationwide. Despite this, access to finance remains a significant obstacle to business growth.
For Chizoba Osuji, founder of Velas Global Nutrition Limited, the funding facilitates the expansion of a business built on years of research. Her company processes indigenous crops into shelf-stable blends, supporting nutrition and local women smallholder farmers. “This is motivation to keep making Nigerians healthier through better food,” she remarked, noting the grant will fund semi-automated equipment to increase production capacity to 20 tonnes monthly.
She added that the ₦2.5 million grant would be used to acquire semi-automated equipment capable of increasing production capacity to about 20 tonnes monthly. Beyond increasing output, the expansion is expected to create additional opportunities for women smallholder farmers across the South-East who supply many of the raw materials used by the company.
Speaking on the initiative, MTN’s Regional General Manager (Sales), Callima Inino, represented by Peter Kajovo, said The Gathering on 100 was designed to provide young Nigerians with platforms to connect, learn, showcase their talents and access opportunities that can help them grow.“We want to encourage youths to live their best lives and have fuller expressions of themselves,” he said.
As the Enugu edition concludes, the energy of the South-East’s startup scene remains evident. The Gathering on 100 continues its nationwide tour, connecting more young founders with the visibility and support they need. Stay tuned to discover where the tour will land next as it moves to its next exciting location.
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