Telecom
Telecom Subscribers’ Expectations in 2010
Telecommunications industry in the country coming from the tortuous 2009 occasioned by global economic meltdown and Central Bank of Nigeria reform in the banking which have affected both operators and subscribers adversely resulting in reduction of Average Revenue Per User (ARPU) as well as expansion plans is looking forward to bounce back to growth path this 2010.
Operators and subscriber have entered 2010 with high hopes of a turn around experience in every sphere of telecommunications service delivery. These hopes are based on the facts that the economic meltdown which has started showing signs of recovery in America and Europe will reflect on Nigeria going by the fact that major telecom equipment vendors that supplies the country’s operators are based in America and Europe which will metamorphose into availability of credit facilities for operators to embark on network expansion projects among others.
More so, it is the expectation of both operators and subscribers that the ongoing reform in the banking sector will be concluded soon and banks positioned to start lending money to businesses that will increase liquidity in the sector and thereby increase ARPU.
SIM Card Registration
Nigerian Communications Commission (NCC) has concluded all the necessary modalities for the smooth commencement of SIM card registration from March this year.
The SIM card registration an idea of Association Telecommunications Companies of Nigeria (Atcon) being implemented by NCC requires pre-pay SIM cards to have their ownership details registered with the network operators. The registration process which starts next March will last for six months. SIM cards that are not registered after then will be shut out of the mobile networks.
Lolia Emakpore, head of Consumers Affair at the Nigerian Communications Commission, said the SIM card registration is in line with complaints that the commission had gotten that mobile phones are used to aid crimes and that government instructed the commission to adopt a mode to help curb it.
She said that Nigeria does not have an effective database, which is why six months is enough to cover the six geo-political zones in the country and even get to the local government areas.
According to her, the process will require subscribers to produce their National Identity card. Biometrics will also be taken, to curb fraud, during the process of registration.
Broadband Penetration
The importance of broadband internet service to development of information and communications technology cannot be over emphasized. This has led to different initiatives by both private and government geared towards making broadband internet services affordable and available to Nigerians. Among such initiatives are the state accelerated broadband initiative (SABI) project embarked upon by NCC and the laying of undersea submarine cable, Glo 1 to Nigeria from Europe by Globacom.
This year, many Nigerians are going to witness the availability of broadband services in their homes and offices expected to spring up small businesses. This projections are based on the fact that, the partnership entered into between NCC and Information Communication Technology company, ipNX and other companies to drive the state accelerated broadband initiative (SABI) project which began last year in the ancient city of Kano state will be extended to more towns and cities this year.
The project initiated by the Nigerian communication commission (NCC) contains retail product like the iwireless broadband which is a reliable, high speed wireless broadband solution designed to offer residential and small business subscribers the ability to browse, talk and fax documents all at the same time.
The 9,800 km long Glo1 submarine cable that will carry internet traffic between Nigeria and the rest of the world landed in Lagos last year.
The cable which is of the 32 STM 64 type has virtual infinite capacity and therefore offers sufficient capacity for traffic for the Globacom’s mobile, fixed, and internet telecommunication services. This service complemented by the launch of Glo fixed line service as well as the national fibre optic project is expected to be available to Nigerians this 2010.
MainOne another undersea cable initiative pioneered by MainStreet Technologies is expected to berth in Lagos by December this year.
More so, the renew bid to license 2.3 Ghz spectrum band will be concluded this year and operators that will emerge winners are expected to roll out service on this spectrum which is also NCC’s effort to make broadband affordable and available to Nigerians no matter where they may live.
Mobile Number Portability
One major challenge in the country’s telecommunications space especially in the voice service has been poor quality of service. This issue has generated a lot argument among industry stakeholders, while operators are blaming absence of infrastructure such as power supply, subscribers and the regulatory authorities are accusing operators of congesting their networks.
In all of these NCC decided that it will implement Number Portability expected to address the problem of poor quality of service. However, this is expected to be implemented this year.
The Commission however said Number Portability is one of the important tools it has at its disposal to foster open competition, stimulate improvements in Quality of Service and expand coverage in the Nigerian Telecommunications Market.
For the NCC, number portability must be implemented by all operators in Nigeria including fixed exchange operators, VoIP, Next Generation Networks Operators and Mobile Operators. This is even as transit of Interconnection Operators will also implement the service as it relates to direct routing of calls to the proper serving or terminating network as calls traverse their network avoiding unnecessary routing of calls.
It is also expected that NCC would consider including the porting of Toll Free/Free phone as well as Premium Rate Numbers, as it seeks inputs from the industry stakeholders on its implementation and timing.
Mobile Number Portability when implemented, allows mobile customers to port their telephone numbers between mobile operators, first while Fixed and Interconnect Operators will implement within their networks the ability to perform direct routing of calls originating in or transiting through their networks to the proper terminating mobile network.
Mobile number portability (MNP) enables mobile telephone users to retain their mobile telephone numbers when changing from one mobile network operator to another.
MNP is implemented in different ways across the globe. The international and European standard is for a customer wishing to port his/her number to contact the new provider (Recipient) who will then arrange necessary process with the old provider (Donor). This is also known as ‘Recipient-Led’ porting. The UK is the only country to not implement a Recipient-Led system, where a customer wishing to port his/her number is required to contact the donor to obtain a Porting Authorisation Code (PAC) which he/she then has to give to the Recipient. Once having received the PAC the Recipient continues the port process by contacting the Donor. This form of porting is also known as ‘Donor-Led’ and has been criticised by some industry analysts as being inefficient. It has also been observed that it may act as a customer deterrent as well as allowing the Donor an opportunity of ‘winning-back’ the customer. This might lead to distortion of competition, especially in the markets with new entrants that are yet to achieve scalability of operation.
Reduction in Tariff
Nigerian Communications Commission in an apparent move to reduce call tariff paid by telecommunications subscribers in the country, on December 21, 2009 released a new interconnect rate.
Interconnect rate is the rate at which operators terminate calls to one another’s network.
Interconnection is critical to the proper functioning of a competitive communications market. This is recognized in the Nigerian Communications Act 2003, which requires network facilities providers and network service providers to provide other licensees with interconnection on request at any technically feasible location.
The last regime of interconnection rate regulation was implemented through the
Commission’s Interconnection Rate Determination issued on 21 June 2006. Since then, the Nigerian communications market has seen further market entry by new operators, the introduction of a Unified Access Service Licence (UASL) regime, and tremendous growth in both subscriber numbers as well as call and data volumes.
In the current determination the interconnection rate for mobile (voice) termination provided by new entrants in Nigeria irrespective of the originating network is now N10.12 which took effect from December 31, 2009; N9.48 from 31.12.2010; N8.84 from 31.12.2011; and N8.20 from the 31.12.2012. The interconnection rate for mobile (voice) termination provided by other operators in Nigeria irrespective of the originating network is now N8.20 from December 31, 2009.
The interconnection rate for fixed (voice) termination in Nigeria irrespective of the originating network shall be: N10.12 from December 31, 2009; N9.48 from December 31, 2010; N8.84 from 31.12.2011; and N8.20 from the 31.12.2012.
NCC also put the interconnection rate for SMS termination provided by new entrants in Nigeria irrespective of the originating network as follows: N1.94 from December 31, 2009; N1.63 from December 31, 2010; N1.32 from December 31, 2011 and N.1.02 from the 31.12.2012.
The interconnection rate for SMS termination provided by other operators in Nigeria irrespective of the originating network which took effect from the 31st of December 2009 is now N1.02.
The implications of the reduction in the interconnect rate means that both voice calls and short message service have been reduced and will continue to drive down each year according to the determined rate as published by the commission.
Telecom
Airtel Nigeria Expands Retail Footprint to Strengthen Customer Access Nationwide

Airtel Nigeria has strengthened its nationwide retail and distribution network as part of its continued investment in enhancing service delivery and making telecommunications and digital services more accessible to millions of Nigerians.

The company’s retail ecosystem comprises more than 4,000 exclusive Airtel shops and over 200,000 retail touch-points nationwide, including partner stores, channel partners and neighborhood agents. This network ensures that subscribers can conveniently easily access SIM registration, device purchases, airtime and data recharge, customer support and other digital solutions.
Commenting on the company’s retail distribution strategy, Dinesh Balsingh, CEO, Airtel Nigeria, said,
“Telecommunications goes beyond the physical infrastructure, it is important that we are able to reach people where they live and work. That is why we continue to invest in a strong retail and distribution ecosystem that enables us to bring Airtel closer to our customers while delivering a consistent, high-quality experience wherever they are.”
According to Joypratip Sengupta, Director, Sales and Distribution, Airtel Nigeria, the company’s distribution network plays a vital role in ensuring seamless service delivery.
“Our retail network is designed to ensure that our services reach customers efficiently. It is a combination of efficient logistic systems, strong partnerships and local engagement that enables us to consistently meet the needs of our customers across the country,” he said.
The strengthened distribution strategy complements the company’s ongoing investments in network infrastructure and digital innovation, recognising that customer proximity remains a critical driver of service excellence and digital inclusion.
In addition to improving customer access, Airtel’s extensive retail ecosystem continues to create economic opportunities for thousands of entrepreneurs, distributors, retailers and small business owners who form an integral part of the company’s value chain.
As demand for accessible, interconnected digital services continues to grow across Nigeria, Airtel remains committed to investing in improving its service delivery and ensuring that every subscriber enjoys quality service.
Telecom
Kaspersky Survey Highlights the Need for Smartphone Security

Kaspersky’s latest global survey shows a change in how people go online: 60% of survey participants from the Middle East, Turkiye, and Africa (META) region now claim their smartphone is the main device they use to access the Internet, pushing the PC into a secondary role.

But as the amount and sensitivity of data stored on these phones keep growing, cybersecurity experts warn that users’ security habits aren’t keeping up.
According to the survey* 60% of respondents from the META region consider a smartphone their primary device for accessing the Internet. The most active smartphone users are representatives of Gen Z, with 67% of all global respondents aged 18-28 choosing a mobile phone as their main device.
With mobiles as the full-fledged rivals of computers in accessing the Internet, the amount of important data stored on them has also increased significantly. Personal photos and videos are leading the pack. 60% of users in the META region store visual memories on their devices. Close behind are contact details (51%), text messages and chats history (45%) and important personal documents such as IDs and passports (43%).
At the same time, a substantial portion of users in the META region keep work‑related data on their smartphones (37% emails, 22% calendars and 17% even store access to corporate systems), blurring the line between personal and professional realms.
Financial credentials and login details appear on 40% of devices, while emerging categories like AI chat histories (30%) and gaming accounts (26%) signal new types of personal data stored on personal devices.
“Now our smartphones serve as full‑featured assistants that touch every aspect of our lives. The data we entrust to them goes far beyond photos, phone numbers or text messages. Consequently, the main question is no longer “what we store,” but “how we protect it,” requiring security to become as integral to the device as the data it carries,” comments Anton Kivva, cybersecurity expert at Kaspersky.
Three keys to mobile data security
To help users navigate this new digital reality safely, Kaspersky experts have issued a three-step security plan:
- No data should live on your phone only
A smartphone should never be the sole repository for any type of information. While having everything at your fingertips is convenient, accidental deletions, loss or hardware failure can make recovery impossible without reliable backups or cloud sync.
The most sensitive data like passwords, ID or financial details requires special attention and preferably be kept in a protected format. Use a dedicated security solution like Kaspersky Password Manager, which apart from securely keeping credentials and bank cards, has a special secret vault functionality aimed at storing important documents, for example, scanned Passports/IDs and PDF files, addresses and notes. Thanks to the cross-device synchronisation it allows access to the data from any gadget.
- Create a guard against digital threats
In Q1 2026 only, more than 2.67 million attacks utilising malware, adware or unwanted mobile software were prevented and more than 306,000 malicious installation packages were discovered.
Mobile devices require the same cyber protection as PCs. Kaspersky experts recommend cybersecurity solutions such as Kaspersky Premium that provide comprehensive protection – starting with scanning apps for potential threats upon installation, and using AI‑driven features to block malicious and phishing links in real time and prevent data or money losses, among many other security layers.
- The “what if” scenario planning
Phone loss always occurs unexpectedly, but a few proactive steps can dramatically reduce its impact:
Turn on location services. Both Android and iOS include built-in tools that can locate a lost phone and, if needed, wipe its data remotely. Kaspersky for Android app activates this capability through the Where Is My Device feature.
- Enable automatic backups.Regular backups ensure that photos, videos, documents, contacts and other vital data can be restored even if the device is lost or stolen.
- Configure instant auto‑lock.Setting the phone to lock immediately after the screen turns off keeps it inaccessible to thieves or cyber‑criminals when you’re not using it.
- Keep the device physically safe.In public spaces, never leave your phone unattended or within easy reach, avoid placing it on tables, in back pockets or any other vulnerable spot.
“We often underestimate how much valuable information we keep on our mobile devices and how vulnerable that data truly is. Ask yourself: When was the last time I backed up my photos or notes? What’s my plan if my phone goes missing? Do I verify links before I click them? While most users automatically think of security software for their computers, phones lag behind. It’s time to give your everyday digital companion the same robust cyber‑protection it deserves,” adds Anton Kivva, cybersecurity expert at Kaspersky.
Telecom
Why Africa’s Top ICT Ministers Are Gathering in Abuja This Week

Nigeria will host telecommunications, Information and Communication Technology (ICT) and digital economy ministers from across Africa for the 7th Ordinary Session of the African Telecommunications Union (ATU) Conference of Plenipotentiaries (CPL-26), scheduled for July 23 to July 24 in Abuja.

The conference, the highest decision-making body of the ATU, is expected to bring together ministers, regulators, industry leaders, development partners and other stakeholders from the Union’s 52 member states to deliberate on Africa’s digital and telecommunications agenda for the next four years.
A statement by the organisers said delegates would adopt the Union’s strategic direction, approve its 2027–2031 budget and work programme, elect a new Secretary-General and determine the composition of the Administrative Council.
The conference will also harmonise Africa’s common positions ahead of the International Telecommunication Union (ITU) Plenipotentiary Conference scheduled to hold later this year in Doha, Qatar.
The Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, described the conference as a significant milestone for Africa’s digital future.
“Nigeria is honoured to host the 7th Ordinary Session of the ATU Conference of Plenipotentiaries at a defining moment for Africa’s digital future.
“As countries across the continent accelerate digital transformation, it is increasingly important to strengthen regional cooperation, develop common positions on emerging technologies, and create enabling environments that attract investment, build digital talent and expand meaningful connectivity.
“Our role as host reflects the commitment of President Bola Ahmed Tinubu to building an innovation-driven economy while strengthening African cooperation on digital infrastructure, technology governance, skills development and investment,” he said.
One of the major highlights of the conference will be a ministerial dialogue on “Achieving Africa’s Meaningful Connectivity,” jointly organised by the ATU and the GSMA.
The dialogue will explore practical strategies for expanding affordable, reliable and quality connectivity across the continent, with emphasis on infrastructure investment, service quality, affordability and ensuring that digital access delivers tangible economic and social benefits.
Also speaking ahead of the conference, the Secretary-General of the ATU, Mr John Omo, said the meeting would provide member states with an opportunity to strengthen the Union’s capacity to drive Africa’s digital ambitions.
He said the decisions to be taken in Abuja would shape the ATU’s ability to support national priorities, sustain Africa’s participation in global telecommunications forums and respond effectively to emerging technological developments over the next four years.
The conference is expected to conclude with the adoption of the Abuja Declaration, which will provide governments, regulators, industry stakeholders and development partners with a common framework for advancing Africa’s digital transformation agenda.
According to the organisers, hosting the conference underscores Nigeria’s commitment to regional collaboration and reinforces the country’s growing leadership in digital policy, technology governance and investment promotion across Africa.
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