Telecom
ISON to Solidify Footprint in Nigeria with 4 More Call Centres

ISON Group, the leading Customer Experience Management provider in the Africa, Middle East and ASEAN region, offering systems integration, managed services, BPO and strategic outsourcing solutions using end-to-end IT services, has further reinforced its presence in Nigeria with the announcement of three additional ISON BPO Call Centres.
ISON has also indicated interest in other service offerings through “ISON Technologies and ISON Investments”.
ISON Group is registered in Africa and has presence in 25Sub-Saharan African countries.
ISON BPO,which provides Call Center Outsourcing services, has over 7,000 employees across 12 countries, in which 4,500 employees are in 10 countries in Sub-Saharan Africa.
ISON BPO is the largest BPO Companyin Sub-Saharan Africa. Some of the countries ISON BPO operates in includes Kenya, Nigeria, Rwanda, Tanzania, and Uganda. In 2015, the company plans to add nine more centers with an additional 5,000 employees in this region.
Since its establishment in Nigeria, ISON has employed 1,300 people, of which 99% are Nigerians.
Its key clients in Nigeria include Airtel and AIICO.
ISON Technologies is equally a Pan African Outsourcing player, providing end to end IT services and solutions across Africa, Dubai and the Middle East.
ISON Innovation and Investments (I3) focuses on driving consumer internet businesses in Africa.
Through this initiative, we embark on a new journey to help entrepreneurs from the internet fraternity.
Collectively, ISON Group has on ground presence in 25 African countries as well as the Middle East, and ASEAN regions.
The ISON Group offers BPO services through ISON BPO. The robust BPO services infrastructure is built on global delivery framework to deliver voice, non-voice and other knowledge process outsourcing (KPO) servicesthrough local presence and on-shore/remote support,leading to superior customer experience, highly satisfied customers and growth in business.
The services are offered to all business sectors including Telecoms, Retail, Aviation, Government, Oil&Gas, Banking and Financial Services.
The company has committed to setting up four state-of-the-artfacilities in Ibadan,Abeokuta, Ilorin, and Kano.It plans to employ about 4,000 employees in these call centers with an additional investment of $20 million this year.
ISON BPO has excellentCall Centre facilities around the worldincluding one in Ibadan and plans to recreate the same standards everywhere in Nigeria.
ISON BPO is known for its ability to deliver cost-effective outsourcing solutions to its clients, globally, thus enabling its’ clients to focus on growing and developing their key business mandates.
Their focus on employee training and capability development means that they are able to train & develop their staff to world-class standards.
Mr. Ramesh Awtaney, founder and chairman, ISON Group said, “Unlike most BPO and Tech service companies which take work & jobs to IP, we have pioneered reversing the trend by taking the IP to the work without compromising on world-class quality. As part of our core strategy, we have invested in developing local systems and empowering local talent to foster a better future for the African continent. We do not outsource local work outside of Africa.”
Global CEO of ISON BPO,Mr. Pravin Kumar comments on their expansion in Nigeria thus, “Nigeria has a huge potential for growth and development, especially with the availability of strong, vibrant and talented workforce. One of our visions for Nigeria is to upskill &develop local human talent thus enablingthe countrybecome an Offshore Call Center hub which willadd significant value to our customers, internally and externally.It should not be difficult to create 25,000 jobs in 1 to 2 years in this space and generate export revenue of around US$ 400 million in same. It can then grow from there.”
ISON Group main line of business includes Consulting and Systems Integration Services, Managed Services, and Outsourcing Services.
ISON BPO offers IT enabled outsourcing services including Call Center and Back Office services across verticals namely: Communications Service Providers, BFSI, Government, Retail and Aviation Sectors.
ISON Technologies is a pan-African system integrator, managed service provider and strategic outsourcing player providing end-to-end IT services and solutions across the continent with an on the ground presence in 25 African and Middle Eastern countries to Communications Service Providers, Tower Infrastructure Providers, BFSI, Government, Retail, Aviation and Oil & Gas segments.
ISON Innovation and Investments (I3) has been created to focus on driving consumer internet businesses in Africa.
Through this initiative, we embark on a new journey to help entrepreneurs from the internet fraternity.
It enables and inspires ambitious entrepreneurs by providing capital, enablement and other strategic inputs across Africa for building businesses. Several opportunities in this space are being evaluated.
Telecom
Legend Internet Reports Losses despite N505m Revenue

Legend Internet Plc has reported a loss for the six months ended January 31, 2026, as rising operating costs and finance charges weighed on earnings, according to its latest management financial statements filed on the NGX platform.

The company posted revenue of N505.36 million for the period, down from N622.64 million recorded in the corresponding period of 2025, reflecting a contraction in topline performance.
Despite generating a gross profit of N322.99 million, Legend Internet’s profitability was eroded by elevated administrative expenses, which surged significantly to N457.62 million from N166.78 million in the prior year.
This drove the company to an operating loss of N134.63 million, compared to an operating profit of N244.55 million a year earlier.
Finance costs further pressured the bottom line, rising to N64.71 million, while interest income provided only a limited offset.
Consequently, the company recorded a loss after tax of N99.34 million, a sharp reversal from the N239.85 million profit posted in the same period of 2025.
Earnings per share also declined into negative territory, closing at a loss of 11 kobo compared with earnings of 12 kobo in the prior period.
A review of the company’s financial position showed total assets increased to N3.45 billion as of January 2026, up from N3.21 billion in July 2025, driven largely by growth in cash and cash equivalents and receivables.
However, shareholders’ funds weakened to N2.55 billion from N2.80 billion, reflecting the impact of the reported loss and dividend payments.
Cash flow analysis indicates that net cash used in operating activities stood at N237.48 million, highlighting liquidity pressure in the core business.
This was partially offset by financing inflows, including loans, which helped lift cash balances during the period.
Further breakdown showed personnel costs rose markedly to N153.50 million, underscoring increased staff-related expenses, while depreciation and amortisation charges remained significant due to ongoing investments in network infrastructure.
The results underlined the pressure on smaller telecom and internet service providers navigating high operating costs, currency volatility, and infrastructure demands within Nigeria’s competitive digital services market.
Telecom
Airtel Africa Records Strong Market Gains, Strengthening Investor Trust

Airtel Africa has emerged as the standout large-cap performer on the Nigerian Exchange (NGX), recording a 10 per cent gain in a single trading week and reinforcing its position as one of Africa’s most resilient and valuable telecommunications companies.

The telecoms giant closed the week at ₦3,655.70 per share, up from ₦3,323.40, making it one of the strongest contributors to market performance during a period characterised by selective investor activity and sector rotation.
The strong performance reflects growing investor confidence in Airtel Africa’s business fundamentals, diversified revenue streams, and long-term growth strategy. Analysts note that the company continues to attract attention from investors seeking stable, high-quality stocks capable of delivering sustainable value despite ongoing macroeconomic uncertainties.
Unlike many of the week’s gainers, whose performance was largely driven by speculative trading and short-term market positioning, Airtel Africa’s rise was underpinned by confidence in its operational strength and strategic importance within the telecommunications sector.
Market watchers have identified Airtel Africa as a preferred investment destination due to its strong earnings profile, extensive regional footprint, and exposure to foreign currency-linked revenue streams. These factors have helped position the company as a key stabiliser within the NGX, particularly at a time when investors are increasingly selective in deploying capital.
The company’s performance also highlights the growing importance of telecommunications firms in driving economic growth and digital transformation across Africa. Through continued investments in network expansion, digital services, enterprise solutions, and financial inclusion initiatives, Airtel Africa remains at the forefront of enabling connectivity and economic opportunity for millions of people across the continent.
Beyond its stock market performance, Airtel Africa continues to strengthen its position through investments in digital infrastructure, mobile financial services, and technology-driven solutions that support businesses, governments, and communities. These initiatives have become increasingly important as demand for connectivity and digital services continues to accelerate across Africa.
Airtel Africa’s latest performance underscores confidence in the company’s long-term prospects and its ability to create sustainable value for shareholders. The milestone also reflects the market’s recognition of Airtel Africa’s role in shaping Africa’s digital future through innovation, connectivity, and inclusive growth.
With telecommunications remaining a critical enabler of economic development, Airtel Africa’s strong showing on the NGX serves as another indicator of the company’s continued momentum and leadership within the sector.
Telecom
Meta, TikTok, Snapchat and Google Reach Multi-Million Dollar Deal in School Lawsuit

Several leading social media companies have agreed to pay approximately 27 million dollars to settle a lawsuit filed by a school district in the United States over claims that their platforms contributed to a student mental health crisis.

Court documents reviewed by AFP showed that the settlement involved major technology firms, including Meta, Snap, ByteDance and Google.
Under the agreement, Meta, the parent company of Facebook and Instagram, will pay nine million dollars, while Snap, owner of Snapchat, and ByteDance, the parent company of TikTok, will each contribute eight million dollars.
Google, whose products include YouTube, will pay about two million dollars in cash and provide educational training and software licences valued at about 900,000 dollars.
The lawsuit was filed by the Breathitt County School District in Kentucky, a rural district whose case was selected as a test case among more than 1,200 similar lawsuits brought by school districts across the United States.
The district had sought more than 60 million dollars to fund a 15-year mental health programme and address the alleged effects of social media use on students, including sleep disorders, emotional distress and interpersonal conflicts.
The case was scheduled to proceed to trial later this month in Oakland, California, before the companies opted to settle.
As part of its contribution, Google will provide professional development support, licences for its artificial intelligence education software, a social-emotional learning programme and technical assistance for educational tools.
The settlement agreements do not include any admission of wrongdoing by the companies.
Legal analysts say the development could increase pressure on the firms to resolve other pending cases involving similar allegations.
The lawsuits are being overseen by Judge Yvonne Gonzalez Rogers of the Federal Court in Oakland, California.
The settlement comes amid growing scrutiny of social media platforms over their impact on young users.
In March, a Los Angeles jury reportedly found Meta and Google liable in a case involving claims about the addictive nature of Instagram and YouTube.
During the same period, a jury in New Mexico ordered Meta to pay 375 million dollars in damages in a case alleging that minors were exposed to inappropriate content and online predators.
In addition, more than 30 U.S. states are pursuing separate legal action against Meta over related social media concerns, with that case expected to proceed to trial later this year.
Observers say the latest settlement underscores increasing concerns among educators, parents and policymakers about the influence of social media platforms on the well-being of children and teenagers.
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