Telecom
What Stakeholders Expect as Telecom policy is Under Review
For any transformation or development to take place in any sector of an economy be it in developed or developing countries such as Nigeria, a legal framework is required to guide such transformation. It is the legal framework if adhered to that will provide the direction such transformation or reform should go.
It also provide fundamental guideline on the activities of players in the industry, such as what operators as the case may be are expected to do in their operational activities as well as government intervention that will provide level playing ground to ensure that operators are given equal opportunity to compete.
This was the case in the country’s telecommunications sector in 2000 when the federal government under Chief Olusegun Obasanjo decided to liberalize the telecommunications sector. Government then put together a legal framework, the National Telecommunications Policy, which was designed to herald the expected liberalization of the sector. It is also the policy that guides Nigerian Communications Commission (NCC) in its regulatory framework as well as gave opportunity for inflow of both foreign and local investment in the sector.
The September 2000 National Telecommunications Policy assisted in moving the country from 400,000 active telephone lines in 2001 to the present 75 million lines among other achievements.
It is against this backdrop and the need to foster development in the sector as well as address other challenges in the sector, that the federal government through Alhaji Ikra Biblis, Minister of State for Information and Communications, few weeks ago inaugurated a 25-man committee in Abuja to undertake the task of reviewing the current National Telecommunications Policy. He said the policy was being reviewed due to new trends in the industry, which have made the current document outdated.
He said the review is crucial to government’s efforts at developing the telecommunications sector to meet short, medium and long-term goals, initiative measurement of national growth indicators. The committee, chaired by Mr. Isaiah Mohammed, the former executive director, Nigerian Telecommunications (Nitel), has three months to submit its recommendations.
The minister said the previous document had helped Nigeria to surpass the ITU’ teledensity figure of one line to 100 people in three years.
Biblis said: “In less than 10 years, we have more than 75 million active lines in the various networks, and the teledensity figures have gone beyond 50 per cent mark as against the 10 per cent envisaged by the policy in 2000”.
The minister said the review of the blueprint should have been done at least once before now because of the rapid growth in the sector. “Some of the areas the document focused on in September 2000 may have been eroded with time” he said.
The committee comprising experts in the industry, government officials and journalists was asked to examine issues arising from the rapid global telecommunications growth, the evolution of new media and the challenge of information security for the new policy regime.
Mohammed expressed the readiness of members of the committee to meet the expectations of the government.
“In the light of development of the sector and to stay ahead of international recommendations, the committee will ensure that telecommunications is delivered to every part of Nigeria. We have to deliver and we shall deliver,” he sad.
Stakeholders’ expectations
Ernest Ndukwe, executive Vice Chairman, Nigerian Communications Commission, said that he expects the committee to produce an update policy that would transform the industry.
He said: “Telecommunication is a highly fast-changing industry and therefore, we need to keep pace with global trend. The review is a good initiative that will give investors a roadmap for investment in the future.”
Ndukwe listed areas the committee should address as Internet and need to look at a case where the entire country is covered by transmission infrastructure and its broadband infrastructure is expanded”.
Lanre Ajayi, chairman, Nigeria Internet Group (NIG), said that the current policy lead emphasizes on telephone which it has been achieved going by the growth in teledensity. He said what the country need now is broadband infrastructure, stating that the new policy should reflect that, which will therefore bring issues such as online applications, cyber security and evidence act. “How we intend to go about these should be addressed by the new policy,” he said.
He added that the implementation of the existing policy was successful in that the telephone penetration target it set out to achieve was surpassed. He expressed optimism that the new policy expected to address other areas of telecommunications as well as lay foundation for development in the sector will be met when it is final reviewed and release for implementation.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (Alton) said the current National Telecommunications policy had a five year action plan and have met and surpassed the expectations of government and stakeholders in the industry. He noted that as at 2000 when the policy was promulgated it was not envisage that the industry will record 75 million active subscriber lines which is an indication of tremendous growth in the sector.
Adebayo who is also member of the review committee added that a review is necessary as technology is dynamic as well as challenges of the industry which is a product of growth in the sector.
He said that there is need to fashion the policy in order to address those industry challenges. According to him, due to rapid changes in technology, there is need for the policy to preempt technology and accommodate foreseen as well as unforeseen developments. It should also protect infrastructure and service providers, as well as address the issue of convergence where technology has brought broadcasting and communications together.
He added that the new National Telecommunications Policy must be prepared to accommodate such convergence. He however pledge the committee readiness to carry out the task of bringing out a draft that will address issues in the industry required for development of the sector and the country in general.
Achievements of the current policy
Nigeria is one of the biggest and fastest growing telecom markets in Africa, attracting huge amounts of foreign investment, and is yet standing at relatively low levels of market penetration. Far reaching liberalisation has led to hundreds of companies providing virtually all kinds of telecom and value-added services in an independently regulated market. The mobile sector, which has seen triple digit growth rates five years in a row since competition was introduced, has been joined by a number of additional players under a new unified licensing regime which is expected to also boost the country’s underdeveloped Internet and broadband sector. Third generation mobile and WiMAX wireless broadband services are being rolled out at a rapid pace.
Nigeria has overtaken South Africa to become the continent’s largest mobile market with now over 74 million subscribers, and yet market penetration stands at less than 50% in early 2010. The network operators are investing billions of US$ to expand their networks and improve the quality of service in order to avoid sanctions by the industry regulator, NCC. 3G services have been launched, and increased competition comes from an array of additional players who have entered the lucrative mobile market. Declining ARPU levels are forcing the operators to introduce new services and transform themselves into converged broadband service providers.
Nigeria, today records a strong standing in the world information society due to the quantum growth telecom has ushered in the last decade.
In the past eight years of telecommunications sector liberalisation, NCC sources say subscriptions to telephone services have risen to the current level of over 74 Million active connected lines. This growth and advancement in telecommunications within the last decade has improved the nation’s ICT ranking in the world and has positively impacted all sectors of the nation’s economy. Nigeria has also become Africa’s largest telecom market.
The achievements in the industry so far can be attributed largely to the foresight by government in implementing a successful sector reform and providing the enabling and conducive environment with respect to policies and regulatory regime. The federal government has proven its commitment to promoting a regulatory environment that is independent, fair, transparent and predictable".
Before the licensing of the Digital Mobile Operators in 2001, private investment in the telecommunications sector in Nigeria stood at about $US50 million. Between 2001 and now, the sector has attracted about $US18 billion in direct local and foreign investment. These high investment levels have been attained because Nigeria has become one of the most desired investment destinations for ICT in Africa not just due to the potential of the market but also due to the stable policy and regulatory regime.
The role of the policy maker must of necessity be separate from that of the regulator. The situation where the policy maker tries regulating the industry when there is a regulatory body in place would run contrary to International best practice, and creates regulatory uncertainty which investors do not like.
Maintaining a stable and predictable operating environment is essential for attracting investment and avoiding actions that can constitute a disincentive for investment or challenge the sustainability of returns on investment capital. The telecoms sector is very capital intensive and therefore, to continue network expansion, improve quality of service and increase coverage in Nigeria, emphasis must be on ensuring an attractive operating environment.
Stakeholders are optimistic that the committee with their practical experience in the industry will produce an ensuring National Telecommunications Policy that will usher in the next frontier in the growth and development of the sector.
MTN Nigeria has marked 25 years of commercial operations, with Karl Toriola, chief executive officer, saying the company began operating in the country at a time when telecommunications access was severely limited.
Toriola said that a quarter of a century ago, making a phone call was a privilege few Nigerians could afford.
People queued at public telephone booths and centres, travelled long distances to deliver messages, and sometimes waited weeks for letters to arrive, he said, noting that a mobile phone was then beyond the reach of most.
Today, the company connects more than 90 million people across Nigeria, a figure MTN says reflects its role in building the infrastructure behind the country’s shift to a data-driven economy.
MTN entered Nigeria in 2001 following the GSM liberalisation carried out by the Nigerian Communications Commission (NCC), at a time when mobile telephony was still a luxury reserved for a privileged few.
Toriola said the milestone was about more than subscriber numbers.
Businesses have been built, families have stayed connected across distances, students have gained access to knowledge, and creators have found audiences beyond Nigeria’s borders, he said, crediting the wider telecommunications ecosystem for enabling entire new industries to emerge.
The company also pointed to its role beyond direct connectivity.
MTN has helped build a wider value chain of SIM registration agents, tower contractors, retail distributors, fintech partners and digital developers that now supports millions of livelihoods in Nigeria.
Toriola thanked MTN Nigeria’s customers, saying their trust had allowed the company to expand its community investments through the MTN Foundation, which has supported health, education, youth development and economic empowerment programmes.
Looking ahead, the CEO acknowledged that significant connectivity gaps remain, with millions of Nigerians still needing access to reliable, affordable and inclusive digital services.
He said greater digital inclusion would be a central priority for the company’s next chapter, adding that the anniversary marks both a celebration of the past 25 years and a renewed push to expand digital access for the country’s young and growing population.
“We’ve come a long way. And we are only getting started,” Toriola said.
The anniversary comes as MTN Nigeria continues to navigate rising operating costs tied to Nigeria’s unreliable power supply.
Where the national grid is unreliable, the company and its infrastructure partners have had to rely on diesel generators, batteries, solar systems and other backup power solutions, making network operating costs highly sensitive to fluctuations in diesel prices.
Telecommunications subscribers under the umbrella of the National Association of Telecoms Subscribers (NATCOMS), has handed telecommunications operators in the country September deadline to improve network quality or face legal action.
Deolu Ogunbanjo, president, NATCOMS, said that subscribers have endured deteriorating network services despite repeated interventions, warnings, and sanctions by the Nigerian Communications Commission (NCC).
As reported by BusinessDay, Ogunbanjo, noted that if the situation fails to improve through regulatory intervention, NATCOMS will seek justice through the courts by the end of the third quarter.
The ultimatum comes as rising data consumption, subscriber migration, and growing demand for mobile services place severe pressure on network infrastructure across parts of the country.
The NCC stated that mobile operators have offered compensation to more than 75 million subscribers for poor network quality following a regulatory directive requiring restitution in locations where performance fell below required standards.
The regulator is conducting an independent review to determine whether all eligible subscribers received proper compensation.
The compensation scheme, provided through automatic airtime credits for verified service failures dating back to November 2025, requires no individual claims from consumers.
For many subscribers, however, airtime credits do little to offset the broader economic and personal toll of unreliable connectivity.
Emeka Douglas, a subscriber, recounted how poor network quality nearly turned a medical emergency into a tragedy when he was unable to transfer funds to a hospital during his wife’s surgery.
Douglas noted that his brother in the United States eventually sent funds directly to the hospital’s account after local banking channels failed.
Janet Okoye, a small business owner, said unreliable connectivity severely affected her business after service disruptions on her Airtel and Globacom lines led clients to cancel orders.
Teniola Adeyemi, a university student, highlighted dropped calls as a major concern, stressing that recent tariff increases ought to reflect in better service quality.
Grace Eze, an Abuja-based media professional, explained that fluctuating network connectivity once delayed a lead news story intended for her editor in Lagos, resulting in an official query over late submission.
Pressure on national networks is driven by both expanding subscriber numbers and rising usage intensity.
Active telephony subscriptions in Nigeria rose from 182.2 million in January 2026 to over 187 million by April, according to NCC data. MTN leads the market with 96.4 million subscriptions, followed by Airtel with 64.7 million and Globacom with 23.2 million.
Telecom
ipNX Collaborates with ICT Stakeholders on the Future of Fibre-to-the-Home in Nigeria @ ATCON Forum
ipNX Nigeria joined other stakeholders across the telecommunications ecosystem as they convened at the Association of Telecommunications Companies of Nigeria (ATCON) Critical Conversation Forum on Fibre-to-the-Home (FTTH) to deliberate on practical solutions to the challenges affecting broadband infrastructure deployment and the future of fibre connectivity in the country.
The forum, themed “Fibre to the Home in Nigeria: Addressing Challenges, Strengthening Standards and Ensuring Sustainable Deployment,” was held at the Radisson Blu Hotel, Lagos, and brought together representatives from government agencies, telecommunications operators, regulators, infrastructure providers, industry associations, and the media to foster dialogue around policies and collaborative actions needed to accelerate Nigeria’s broadband ambition.
Delivering the keynote address virtually, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Dr. Aminu Maida, described Fibre-to-the-Home as a critical enabler of Nigeria’s digital future.
“FTTH is uniquely positioned to meet Nigerians’ next phase of data demand. The quality of our broadband will increasingly shape the competitiveness of our businesses, the growth of our digital industry and the opportunities available to our citizens,” he said.
Dr. Maida also stressed the importance of protecting telecommunications infrastructure, noting that damage to fibre networks carries significant economic consequences.
“We must uphold deployment standards. Nigeria needs fibre that is properly installed, properly documented, and properly protected.”
Speaking during the opening session, ATCON President, Mr. Tony Emoekpere, underscored the strategic importance of FTTH in achieving Nigeria’s broadband penetration targets while calling for greater public awareness around protecting communications infrastructure.
“This forum is critical because Fibre-to-the-Home is the technology that will enable the country to achieve full broadband penetration. We all depend on communication infrastructure, and it must be protected.”
Drawing a comparison with power infrastructure in the country, he added:
“If somebody comes to your neighbourhood to tamper with your transformer or power cables, everybody will come out. The same thing needs to apply for communications infrastructure. When we see people damaging fibre cables, we should raise an alarm.”
The forum also highlighted successful collaborative initiatives at the state level. Speaking on infrastructure management, Director-General of the Oyo State Infrastructure Management and Control Agency (OYSIMCA), Mr. Adebayo Akande, shared how the agency is addressing fibre theft, vandalism, and promoting shared infrastructure among operators.
He explained that encouraging operators to utilise common pole infrastructure along shared routes would reduce unnecessary duplication, minimise infrastructure damage, improve urban aesthetics, and optimise investment across the sector.
Similarly, Managing Director of the Edo State Information and Communication Technology Agency (ICTA), Mr. Eghosa Urhoghide, advocated stronger collaboration among operators, regulators, government institutions, road maintenance agencies, and host communities.
He emphasised that strict adherence to NCC deployment standards remains essential to ensuring the long-term sustainability and resilience of Nigeria’s telecommunications infrastructure.
Representing ipNX on the panel discussion titled “Policy, Governance and Regulatory Alignment,” Mr. Segun Okuneye, Deputy Director, Strategic Business Initiatives, highlighted the need for stronger collaboration across the telecommunications ecosystem to unlock the full potential of fibre broadband in Nigeria.
According to him, sustainable fibre deployment extends beyond technology and investment to include policy consistency, stakeholder alignment, infrastructure protection, and shared responsibility.
“Achieving universal fibre connectivity requires more than deploying infrastructure, it requires sustained collaboration between operators, regulators, government agencies and host communities.
“When policies are aligned, deployment standards are consistently enforced, and critical infrastructure is protected, we create an environment where investment thrives and more Nigerians can enjoy reliable, high-speed broadband.
“At ipNX, we remain committed to working with all stakeholders to build resilient digital infrastructure that will support Nigeria’s economic growth for generations to come.”
Throughout the discussions, participants agreed that while Nigeria has made considerable progress in broadband expansion, addressing recurring issues such as fibre vandalism, right-of-way challenges, inconsistent deployment practices, infrastructure duplication, and limited public awareness will require stronger partnerships and coordinated industry action.
The forum concluded with a shared commitment among stakeholders to strengthen industry standards, encourage infrastructure sharing, improve policy implementation, and promote greater public appreciation of telecommunications infrastructure as critical national assets deserving of protection.
For ipNX, participation in the ATCON Critical Conversation Forum reinforces our company’s ongoing commitment to supporting industry-wide initiatives that advance broadband penetration, strengthen digital infrastructure, and accelerate Nigeria’s journey towards a more connected and digitally inclusive future.
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