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Yudala Targets 24Hours E-Commerce Delivery, No 1 Spot in 2016- Founder

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Prince Nnamdi Ekeh, founder and vice president, Yudala, Nigeria’s first composite retail chain, has guaranteed the platform’s readiness to delivery items to customers within 24hours of placing order.

With this in mind, Ekeh, an e-commerce enthusiast, said Yudala tends to climb to the number one spot on e-commerce sector in the country before the end of 2016.

He made the remarks during a chat with newsmen in Lagos, adding that Yudala’s long term plan includes opening offline shops in each of the 774 local government areas in the country for closer ties with the customers.

He however, identified poor electricity power supply, low internet penetration and lack of skilled personnel as part of challenges facing the sector in Nigeria.

24Hours Delivery
According to the Yudala Founder, “This starts this year. We are spending a lot of money on getting vans and trucks to move our goods. The same-day delivery plan is for nationwide. In fact, wherever we have outlets, customers should expect same-day delivery any time from now.

To Top E-commerce Table In Nigeria
“I can’t really fix a date or time for it to happen. However, Yudala expects it can become the number one in the country by the end of this year.

Courier As Key To E-Commerce
He said, “E-commerce is trending globally and logistics/courier sector will benefit from it. But, right now there the country has not enough courier companies to deliver for the online. That is the power of the e-commerce”.

“Currently, we have an internal logistics arrangement and some external logistics companies we work with. Since we have both online and offline outlets, our long time plan is to have a robust internal logistics operations. If we are going to achieve our targets for same day delivery, we cannot rely on (external) logistics/courier companies, because at the end of the day they will require bulk items before delivering”.

Competing With the Likes Of Jumia, Konga, Etc.,
Ekeh said, “A lot of people compare us with the likes of Jumia, Konga, but we are very different. We have offline stores. Today, we the shop in Port Harcourt, we can give the customer better services. It will take others four to seven days to deliver to a customer in Port Harcourt, because they are not physically present there, but we have our shops and items located there. Remember, customer satisfaction is key to driving e-commerce growth. We are ahead of them in that aspect. Even if they build regional warehouses, the reach of our stores, which are closer to the people, guarantees better service. Our plan is to have a store in every local government in Nigeria.

Yu-Jara Campaign
He said that the campaign was very successful as that was the first time they introduced different categories, aside smartphones and mobile devices. “We brought in rice, wine; in fact, we surpassed our expectations. We got trucks of wine and within the first two weeks they were sold out sold out”.

More Campaigns
“This year we have a number of campaigns to run. In few weeks to come we shall be unveiling these campaigns; all geared towards giving Nigerians a better e-commerce experience”. 

Delivery by Drones, And Challenges
Speaking on the possibility of using drones to deliver purchased items across Nigeria, he said, “The idea of using drones for delivery on the black Friday in 2015 was to test the technology. A time will come when that aspect of e-commerce delivery will boom. Talking about crime minded individuals hijacking the process, it boils down to government regulations. It high time the government sat down and deliberate on how these technologies are harnessed for national/economic growth.

“If Nigeria can leverage the advantage of drones for e-commerce delivery before it spreads in the United States, it is even better for the economy. Although, not everybody can afford it, because it will incur between five to ten percent increase on the item purchased, but the technology is definitely for the future”.

Prospects of E-commerce In Nigeria
“I think the growth of e-ecommerce in Nigeria is going to be ‘crazy’ because looking at projections, e-commerce in the Middle-East and Africa tend to grow by 20% in 2016. That is the highest expected growth in the world. If you look at the likes of China, India and Asia, they have seen their growths in E-commerce.  The US have seen their growth in the e-commerce. This is the time for Africa and Nigeria in particular. Very soon even the government will start paying attention to e-commerce, because the industry is getting to a point government cannot avoid its place in the economy.

Expected $32billion Annual Turnover
“I agree with the projection that e-commerce sector can make about $32b because the Internet of Things (IoTs) will help drive e-commerce growth”. 

What To Expect From Yudala In 2016
“Customers should expect 24hours delivery. At the moment, others are guaranteeing four to seven-day delivery and they can cancel the delivery on the seventh day. Secondly, we source items sold on both our online and offline platforms directly from the companies, customers can be assured of best prices. And after sales services are important to us. Customer care is one aspect most businesses are defaulting. We are guaranteeing a paradigm shift on that. In Yudala, we offer the normal warranty that comes with the product and additional (in-house) warrantee like damaged screen, we replace it. It is all risk covered.

Job Creation
“We are consistently entering into partnership that will guarantee the customers the best shopping experience and create job opportunities for Nigerians. We have 400 workers since we started of whom 300 are graduates.

Challenges of E-Commerce Business
“The ultimate challenge before e-commerce in the country is the human resource. What is happening now is that we have to train the ones recruited and that costs a lot of resources. So, if they in already trained, it brings speed to the process. So, there is need to have e-commerce training facilities in the country. Secondly, the issue of logistics comes to mind. Moving goods around Nigeria is not very easy.

“If government can find a way to make this easier, it will boost the sector too. Thirdly, infrastructural deficit is affecting the business in terms of power, internet penetration. Online business is real-time. If there is point of downtime, the business will go down. If Yudala goes down for an hour, whatever order we are receiving, we can’t treat it”.  


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Dufil Prima Foods Brings Relief to Indigent Families in Abeokuta

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Dufil Prima Foods, makers of Indomie instant noodles, in partnership with the Human Rights and Grassroots Development Society, extended its goodwill to the shores of Abeokuta, Ogun state, at a product distribution event on Tuesday 24 April, where cartons of Indomie noodles were distributed to the underprivileged, as part of its ongoing efforts to support families worst hit by the ongoing economic hardship.

The event which saw a thousand vulnerable families go home with a carton of Indomie each, individuals present were also provided with cooked noodles to help relieve their immediate hunger.

The outreach had in attendance members of the disabled community, orphans, widows, the elderly, pregnant women, and vulnerable families.

The outreach is in alignment with the brand’s goal to feed two million consumers across various cities and communities in Nigeria, by collaborating closely with recognized NGOs to ensure that only the most vulnerable persons in the various cities and communities are invited and given a carton of Indomie and a fresh bowl of the nourishing tasty noodles.

The event was graced with the presence of notable dignitaries including the representative of the Commissioner for Women Affairs and Social Development in Ogun State, Mrs. Wonuola Kassim; the Ogun State Chapter Chairman of the Nigeria Labour Congress, Comrade Hammeed-Bello Aderinola; a representative of the Sector Commander of the Federal Road Safety Corps (FRSC), Superintendent Adeoye Adejoke Asake; the Chairman of the Ogun State Police Community Relations Committee (PCRC), Venerable (Dr.) Samson Kunle Popoola, Chairman of the Peace Initiative Network, Dr. Femi Sodipo , and Trace PRO, CDR. Babatunde Akinbiyi, amongst others.

Mrs. Wonuola Kassim in her keynote address, commended the efforts of Dufil Prima Foods Ltd, and acknowledged that this was not the company’s first CSR initiative as she recalled that it had embarked on a similar venture in 2020.

“This program cannot be more timely than a time like this, when to feed becomes very difficult for most people. This is the kind of gesture which would linger for ages in the hearts of the beneficiaries. The objective of the palliative distribution is to alleviate the hardship faced by the citizens due to the recent removal of fuel subsidy by the Federal Government”, she said.

Speaking in the same vein, Popoola of the PCRC said: “We believe in PCRC that food security and eradication of hunger will go a long way in reducing the level of criminality in our society. What we have seen today is a conscious effort on the part of the organisers to see to the eradication of poverty, eradication of hunger and to support the food security initiative of the Government”.

Other dignitaries present also expressed their gratitude for Indomie and the organisers of the event, the Human Rights and Grassroots Development Society. They commended their efforts for taking the right steps to ensure that families across the country are catered for in these challenging times.

Indomie Instant Noodles remains steadfast in its quest to provide satisfaction and put smiles on the faces of families across Nigeria.


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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