General News
Fibre Optics Reduces Latency to 30% –Obioha

Phillip Obioha is the chief operating officer of Computer Warehouse Group and managing director of DCC Networks, Communications subsidiary of the group. He studied Electrical Electronic with options in Digital Electronics in the United States before coming to Nigeria. In his over two decades experience in Information and communications Technology industry, he worked with Inlaks as the Engineering Services manager and worked briefly with Spring Bank before joining CWG. He spoke to chike onwuegbuchi on how the plans of the group to revolutionize service delivery in the industry.
Zero Downtime in Banks
Yes, there can be zero downtime. As you are aware, anything that is of electronic component can go down at any point in time. The main issue is what is your response time and do you have a fault tolerance system around it? Again, the system we are building now, the MPLS network, is part of the advantages. When fibre is available, we will provide terrestrial connectivity to the site, then back it up with satellite so that if one goes down, the other would go up. The terrestrial network we are giving out is going to come with what we call traffic engineering. The whole idea is that if a fibre from a particular network gets cut, your network is up and running and for some we are going to have the satellite that was there to be a backup. By the time we finished the traffic engineering on our MPLS network, we will have zero downtime, because if one goes down, you have an alternative that will keep your network running. That is what we call a fault tolerant network and that is what we are building. We have 99.7 percent uptime on our networks but for anything that is electronically based, it has to go down at one point in time and that is why you have to build a fault tolerant system so that you can get zero percent downtime.
Affordability
We understand what the corporate environment is asking for, and what they are asking for is zero downtime systems and that is what we will give them. We would try to do that at a cost effective rate so we should be able to deliver this service to them at the same price they are already paying. It is something we have to make sure that they get.
Customer Support Services
You need to have a service desk, software driven tool where you have a number that people can reach you on when there is a problem. When they call, somebody picks the call, log it into the system and then from there try to solve the problem at the Network Operating Centre (NOC) immediately. If they do not fix it within a certain period of time, for instance 20 to 30 minutes, then a field engineer is dispatched. We have regional support offices so if you are to respond to a call from Sokoto, you do not start from Lagos here. We have a regional office up north where somebody would respond so that. We have Service Level Agreements (SLAs) signed with people and the SLAs says that if there is a problem, I must be there within a certain time and I must fix your fault within a certain time we adhere strictly to this. We have built up a service organization that makes sure we keep to those SLAs that we have signed, so it is managed that way. It is not that somebody calls you and if the SLA is two hours, you cannot be there in four or five hours. You have to create a service organization to make sure the service centre makes sure the SLAs are met by having regional support centres. If the problem is not solved remotely from the Network Operating Centre, an engineer is dispatched from wherever depending on where the fault is so that he can be there on time to meet up with the SLAs.
DCC Unique Value Proposition
The first thing that distinguishes DCC Networks, I would say is people. We have very dedicated staff because our environment and business is one that uses people. Our greatest assets are our staff. Of course we have tools, we have five satellite hubs and we made the investment so that we will be able to deliver services to corporates. We are focused on corporates and we made the correct investments to be able to deliver those services. We are not running up from hubs, there are some companies running from hubs abroad or sharing hubs with other people. We are a Nigerian company and we have made the necessary investments. Beyond those investments and tools that you give people, we pride the people themselves as one of our greatest assets. They are highly motivated, they are well trained so that they will be empowered to go out there and do their jobs and do it well.
Managing Different Partners
We have what is called the Strategic Business Unit and in some of the companies they have what they call Product Champions. There we have people that interface with the OEMs, who manage the OEM relationships. We also have people who manage customer relationships from the other angle. The companies are different and they run independently.
Computer Warehouse Group
Computer Warehouse Group is an ICT Group that covers the whole spectrum of ICT- communications, hardware and software infrastructure. We have three different subsidiaries that focus on these areas. I will start with ExpertEdge Software Systems which is a software subsidiary of the Group. At ExpertEdge, we provide banking applications. Our flagship product is called Finacle, being run by about 11 banks and processes 60 percent of the total banking transactions in Nigeria because it runs in two largest banks of the 24 largest banks in the country, which are UBA and Fist Bank. Apart from that, ExpertEdge also implements SAP and Oracle and also provides enterprise security solution from Actimize. For Finacle, ExpertEdge has Infosys as partner. It also has SAP and Oracle as its partner and Actimize as partner for card applications. That is for the software angle.
The second one is the hardware infrastructure company, CWL Systems, which is where we started a long time ago in 1992 and is seen as a parent company, though we have a group name now. It is a hardware infrastructure company that provides hardware infrastructure right from the client, which is the desktop system to enterprise system. For the desktop, we mainly do Dell and for enterprise, we do Sun, IBM and HP but predominantly Sun Microsystems. We are a very strong partner to Sun. Beyond hardware infrastructure; we also do Automated Teller Machines (ATMs). We have deployed about 3,000 ATMs in Nigeria. We also provide storage solutions from EMC and NetApp.
The third company, which is the communications arm of the company, you know you need the hardware infrastructure and the software to run it and the equipment need to communicate with each other. The communications arm is called DCC Networks and was set up in 1998 as a Local Area Network (LAN) company before we went into enterprise networks using mainly satellite. We are very strong in satellite. We carry traffic for 21 out of the 24 banks on our satellite infrastructure. We also do systems integration mainly using Cisco products and we still do cabling and provide communications between sites or branches of banks using microwave technology. As for partners for DCC, we have Gilat Networks, we have Intelsat and others.
Agreement with Helios Towers
DCC is presently building a strong terrestrial network, I mean peerless network which is based on fibre at the backbone and the Wimax infrastructure for the last mile. That project is going on now and like I said we are strong in satellite, we are strong in the corporate environment. We provide services to banks, the manufacturing and the oil and gas. Satellite has its advantages and disadvantages. It is expensive and slow in terms of latency because of that, since fibre has become available, we went to NCC and we got the radio frequency license. With that, we are building terrestrial networks on which we are going to migrate our corporate customers to and then we will probably provide satellite as a back up. The advantage of fibre is the latency; it brings down the latency from 60 percent down under a few seconds to something less than 30 percent. We are also able to provide bigger pipes. Right now, everybody is talking about broadband; we would be talking about broadband in the true sense so that people would be able to do more. To build that infrastructure, we are partnering with Helios Towers, we are collocating our base stations which is why we had an agreement with Helios Towers. For the fibre, we are partnering with MTN, Multilinks and a couple of others.
Partnering with Underseas Cable Providers
The satellite we use is called VPN within a geographical area. We operate within the geographical area called Nigeria; we have nothing to do with the international gateway. We use fibre so that the connections can be more efficient. This is like a closed system- corporate connectivity so that banks’ applications, their SMS and emails would run through this network. For the international gateway, which is a pipe to the outside world, to the internet backbone, we have some services like paging that we provide based on some particular satellite infrastructure. If you want to connect them using fibre, terrestrial network, that is where SAT 3, MainOne, Glo 1, WACS come in. These pipes are bringing in connectivity to our international gateway. Now that MainOne has become available, what we are going to do is to complement the satellite because the internet we use in this office is from us but is coming in through satellite. Now that MainOne is available, we can also take it through MainOne and cut down on the latency because satellite has a higher latency. As part of the build up of our corporate connectivity, the next step is to distribute bandwidth to the masses, either through MainOne or Glo 1 to Nigerians. We are talking about broadband through those pipes; we are talking about making very high internet speed available through those pipes.
Group Vision
We want to become a Pan African company. Hopefully by next year, we should become a public company. We want to become a Pan African company with branches in many African countries. We already have a full fledged office in Ghana, we just opened an office in Uganda which will be officially opened next month but the office is open and running. We hope to go to many other African countries and eventually we would like to be listed on the London Stock Exchange.
General News
Court Jails ‘Colonel’, ‘Major’ of Global Money-Laundering Ring

A “colonel and a major” in a “worldwide highly sophisticated money-laundering syndicate on a breathtaking scale” have been jailed for nine years and 7 and half years respectively.

Ejike Francis Ogbuefi (42) of Clonard Road, Crumlin, Dublin 12, and Steven Silvester (32) of the Paddocks, Morristown, Newbridge, Co Kildare, were both convicted of directing the activities of a criminal organisation following a trial at Dublin Circuit Criminal Court in February.
Ogbuefi was also convicted of 32 counts of money laundering and seven of conspiracy to launder money.
The jury also convicted Silvester of five counts of money laundering, two of attempted money laundering, four of conspiracy to launder money and one of using a false instrument.
Both defendants had no previous convictions here or in another jurisdiction.
The court heard that both men were assessed to be above mule herders and money mules in the operation, with Ogbuefi having a more active role.
During the sentence hearing, Judge Martin Nolan suggested to the investigating garda that the men were a “colonel and a major”, which Det Garda Steven Kelly agreed with.
Imposing sentence on Friday, the judge said both men were involved in the offending and played certain roles.
He noted that the scheme’s ambition was to “get accounts to launder illicit monies” which were “undoubtedly the product of criminal behaviour” and that third parties unknown to the court suffered as a result.
“Both men were reasonably experienced in how the banking system works” and aware of its weaknesses which they tested, sometimes successfully, the judge said.
The judge said he had considered the mitigation and there was a “good chance” the men would not reoffend in future, but that the court could not be certain.
The judge noted that money laundering is a “serious problem” and the court often dealt with cases of people who provided their bank details to be used in these schemes.
“These bank accounts are absolutely necessary for all fraud, because monies have to come to earth somewhere,“ the judge said, noting that the defendants’ main role was to procure bank accounts so that money could be sent to others who profited.
He imposed on Ogbuefi a sentence of nine years and imposed a 7½ year sentence on Silvester, whom he considered to be at a lower level.
Kelly told Seoirse Ó Dúnlaing, prosecuting, that the Garda investigation looked at various bank accounts, transactions and online communications.
Evidence suggested both men were receiving requests, often from phone numbers in Nigeria, to launder money from different types of frauds.
Kelly agreed with Conor Devally, defending Ogbuefi, that his client is from Nigeria and his family is law-abiding.
Garda Kelly agreed with Maurice Coffey, defending Silvester, that his client became involved in this criminality some time after his arrival in Ireland in 2015 and had no record of shopping in high-end stores or trappings of wealth.
It was also accepted that Ogbuefi appeared to have a more active role than Silvester.
Defence counsel told the court their clients accepted the verdicts of the jury and were remorseful.
Testimonials were handed to the court on behalf of both men.
Mr Devally asked the court to view Ogbuefi as being “appointed to a position of local authority in a wider organisation”.
Mr Coffey said Silvester was under pressure and desperate at the time.
He asked the court to consider that his client did not come to Ireland to get involved in this offending, but fell into temptation at a time of vulnerability.
General News
Activist Warns against Rising Junk Food Culture in Nigeria

Nnimmo Bassey, environmental activist and food sovereignty advocate has raised concerns over the growing influence of junk food culture and global food politics on Nigeria’s food systems.

Nnimmo Bassey, environmental activist
Bassey warned that the increasing consumption of highly processed foods poses serious risks to public health, cultural identity, and national food security.
He made these remarks on Thursday while speaking at the Sustain-Ability Academy lecture on Food, Power and the Politics of Hunger, organised by the Health of Mother Earth Foundation in collaboration with the University of Port Harcourt.
“Food is not just for sustenance; it is central to our identity, our relationships, and our traditions,” he said.
He explained that traditional diets reflect the diversity of Nigeria’s ethnic groups and have historically fostered unity within communities.
Bassey traced the evolution of food systems in Nigeria, highlighting how colonialism, commerce, and conflict have reshaped local diets.
He referenced the Nigerian Civil War as a turning point when food was weaponized, leading to widespread malnutrition and long-term dietary changes, particularly in the Eastern region.
The activist criticized the rapid rise of fast food consumption, describing it as a product of modern society’s demand for instant gratification.
According to him, fast food outlets use sensory stimulation, bright lighting, loud music, and constant visual entertainment to distract consumers from questioning the nutritional value of what they eat.
“People leave with more than just a full stomach, they carry heavy metals, artificial colourings, and harmful substances in their bodies,” he said.
Bassey also expressed alarm over the increasing presence of genetically modified organisms (GMOs) in Nigeria’s food system.
He argued that such products, often introduced without sufficient scrutiny, could have long-term health and environmental consequences.
He further cautioned against the role of political leaders in normalizing unhealthy consumption patterns.
“When top politicians publicly consume junk food and sugary drinks, they send a dangerous message that such habits are acceptable or even desirable,” he said.
At the heart of his argument is what he described as “food colonialism” a system driven by global power dynamics, where economic pressures, debt, and cultural influence shape local food choices to benefit multinational corporations at the expense of local farmers.
Bassey called for a “decolonization” of food systems across Africa, urging governments and citizens to prioritize indigenous foods, protect seed-sharing traditions, and resist policies that undermine local agricultural practices.
He also challenged prevailing narratives around hunger, questioning whether food insecurity is truly a result of low productivity.
“In countries like Nigeria, nearly half of all food produced goes to waste. The issue is not just production, but distribution, policy, and power,” he explained.
The session concluded with a call for urgent reforms to ensure fairness, resilience, and sustainability in food systems, with a focus on supporting smallholder farmers and addressing the structural causes of hunger.
General News
Gartner Forecasts Surge in AI-powered Public Services

At least 80% of governments will deploy artificial intelligence (AI) agents to automate routine decision-making, enhancing efficiency and service delivery by 2028.

This is according to market research firm Gartner, which highlights a growing shift toward digital governance, where AI-powered systems will increasingly handle repetitive administrative tasks, such as processing applications, managing public records and responding to citizen queries.
“Government chief information officers are under growing pressure to embed AI into decision-making capabilities rapidly and responsibly,” says Daniel Nieto, senior director analyst at Gartner. “The rise of multimodal AI, alongside conversational and agentic systems, has expanded what public organisations can automate, understand and anticipate.”
The Gartner report comes as South Africa is moving to embed AI into public administration, with early use cases emerging across service delivery, disaster response and internal operations, even as full-scale deployment of autonomous “AI agents” remains some years away.
The country’s National AI Policy Framework, released in 2024, has set the direction for adoption, with a comprehensive national policy expected by 2027.
Implementation is likely to follow from 2027 onwards, positioning the country for a more structured and regulated rollout of advanced AI systems across departments.
While South Africa has yet to deploy AI agents at scale, government and research initiatives indicate that agent-like systems are already taking shape.
Global use cases
Globally, governments are rapidly deploying AI agents to automate public services and internal operations, shifting from simple chatbots to systems that can execute tasks and coordinate workflows.
In the US, federal and city agencies are using AI agents to handle citizen queries, draft documents and manage call centres, while in China, autonomous systems are being integrated into administrative processes and urban management.
European governments are piloting AI-driven tools in policing and public service delivery, and in emerging markets, agentic platforms are being used to improve disaster response, financial inclusion and digital identity systems.
However, Gartner notes that fragmentation is one of the most persistent barriers to AI value in government.
According to a Gartner survey of 138 respondents from government organisations worldwide between July and September 2025, 41% of respondents cited siloed strategies and 31% cited legacy systems as key challenges to adopting and implementing digital solutions.
“Technology modernisation alone has not resolved these issues,” says Nieto.
The market analyst firm says as AI transitions from experimentation to being deeply embedded in decision-making, governance approaches must also evolve. It points out that traditionally, AI governance has centred on managing models, data and algorithms.
However, it states that decision intelligence (DI) shifts this focus towards the governance of decisions themselves; for example, on how they are designed, executed, monitored and audited. This shift in governance is especially critical in government, where public legitimacy relies on transparency and fairness, the firm explains.
Measurable impact
The Gartner survey found that 39% of respondents cited improved service and citizen satisfaction as primary reasons to invest in building citizen trust.
The firm notes that DI offers a structural foundation for operationalising this trust by making decision pathways explicit and auditable.
“By governing decisions, rather than just isolated AI components, governments can better balance automation with human judgement, particularly in high-stakes or rights-impacting contexts,” says Nieto. “Regulated industries and governments cannot rely on opaque ‘black box’ systems for consequential decisions. DI elevates explainability from a technical requirement to a governance imperative.”
Because of the need for transparency in decision-making, Gartner predicts that by 2029, 70% of government agencies will require explainable AI (XAI) and human-in-the-loop (HITL) mechanisms for all automated decisions that impact citizen service delivery.
Gartner explains that XAI and HITL designs are foundational to public-sector DI. These mechanisms ensure decision logic can be inspected, explained and challenged. Because of XAI and HITL, humans also retain authority over exceptions, appeals and high-risk cases, and accountability is preserved even as automation increases, it adds.
While efficiency remains important, Gartner says citizen trust in government’s ability to provide effective services is becoming a key driver of digital transformation. Fifty percent of government respondents cited improved citizen experience as one of their top three priorities.
“As AI and decision intelligence increasingly automate and streamline service delivery, the traditional notion of ‘citizen experience’ evolves,” says Nieto.
“When citizens receive what they need from the government automatically, direct interactions may decrease, making trust in the system’s reliability, fairness and transparency even more critical. Because trust is so imperative in these situations, the predictive capacity to anticipate potential needs could reshape how government digital services are delivered.”
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