Connect with us

General News

Fibre Optics Reduces Latency to 30% –Obioha

Published

on

Sanusi Lamido Sanusi, Governor, CBN
Kindly share this post

Phillip Obioha is the chief operating officer of Computer Warehouse Group and managing director of DCC Networks, Communications subsidiary of the group. He studied Electrical Electronic with options in Digital Electronics in the United States before coming to Nigeria. In his over two decades experience in Information and communications Technology industry, he worked with Inlaks as the Engineering Services manager and worked briefly with Spring Bank before joining CWG. He spoke to chike onwuegbuchi on how the plans of the group to revolutionize service delivery in the industry.

Zero Downtime in Banks
Yes, there can be zero downtime. As you are aware, anything that is of electronic component can go down at any point in time. The main issue is what is your response time and do you have a fault tolerance system around it? Again, the system we are building now, the MPLS network, is part of the advantages. When fibre is available, we will provide terrestrial connectivity to the site, then back it up with satellite so that if one goes down, the other would go up. The terrestrial network we are giving out is going to come with what we call traffic engineering. The whole idea is that if a fibre from a particular network gets cut, your network is up and running and for some we are going to have the satellite that was there to be a backup. By the time we finished the traffic engineering on our MPLS network, we will have zero downtime, because if one goes down, you have an alternative that will keep your network running. That is what we call a fault tolerant network and that is what we are building. We have 99.7 percent uptime on our networks but for anything that is electronically based, it has to go down at one point in time and that is why you have to build a fault tolerant system so that you can get zero percent downtime.
Affordability
We understand what the corporate environment is asking for, and what they are asking for is zero downtime systems and that is what we will give them. We would try to do that at a cost effective rate so we should be able to deliver this service to them at the same price they are already paying. It is something we have to make sure that they get.
Customer Support Services
You need to have a service desk, software driven tool where you have a number that people can reach you on when there is a problem. When they call, somebody picks the call, log it into the system and then from there try to solve the problem at the Network Operating Centre (NOC) immediately. If they do not fix it within a certain period of time, for instance 20 to 30 minutes, then a field engineer is dispatched. We have regional support offices so if you are to respond to a call from Sokoto, you do not start from Lagos here. We have a regional office up north where somebody would respond so that. We have Service Level Agreements (SLAs) signed with people and the SLAs says that if there is a problem, I must be there within a certain time and I must fix your fault within a certain time we adhere strictly to this. We have built up a service organization that makes sure we keep to those SLAs that we have signed, so it is managed that way. It is not that somebody calls you and if the SLA is two hours, you cannot be there in four or five hours. You have to create a service organization to make sure the service centre makes sure the SLAs are met by having regional support centres. If the problem is not solved remotely from the Network Operating Centre, an engineer is dispatched from wherever depending on where the fault is so that he can be there on time to meet up with the SLAs.
DCC Unique Value Proposition
The first thing that distinguishes DCC Networks, I would say is people. We have very dedicated staff because our environment and business is one that uses people. Our greatest assets are our staff. Of course we have tools, we have five satellite hubs and we made the investment so that we will be able to deliver services to corporates. We are focused on corporates and we made the correct investments to be able to deliver those services. We are not running up from hubs, there are some companies running from hubs abroad or sharing hubs with other people. We are a Nigerian company and we have made the necessary investments. Beyond those investments and tools that you give people, we pride the people themselves as one of our greatest assets. They are highly motivated, they are well trained so that they will be empowered to go out there and do their jobs and do it well.
Managing Different Partners  
We have what is called the Strategic Business Unit and in some of the companies they have what they call Product Champions. There we have people that interface with the OEMs, who manage the OEM relationships. We also have people who manage customer relationships from the other angle. The companies are different and they run independently.
Computer Warehouse Group
Computer Warehouse Group is an ICT Group that covers the whole spectrum of ICT- communications, hardware and software infrastructure. We have three different subsidiaries that focus on these areas. I will start with ExpertEdge Software Systems which is a software subsidiary of the Group. At ExpertEdge, we provide banking applications. Our flagship product is called Finacle, being run by about 11 banks and processes 60 percent of the total banking transactions in Nigeria because it runs in two largest banks of the 24 largest banks in the country, which are UBA and Fist Bank. Apart from that, ExpertEdge also implements SAP and Oracle and also provides enterprise security solution from Actimize. For Finacle, ExpertEdge has Infosys as partner. It also has SAP and Oracle as its partner and Actimize as partner for card applications. That is for the software angle.
The second one is the hardware infrastructure company, CWL Systems, which is where we started a long time ago in 1992 and is seen as a parent company, though we have a group name now. It is a hardware infrastructure company that provides hardware infrastructure right from the client, which is the desktop system to enterprise system. For the desktop, we mainly do Dell and for enterprise, we do Sun, IBM and HP but predominantly Sun Microsystems. We are a very strong partner to Sun. Beyond hardware infrastructure; we also do Automated Teller Machines (ATMs). We have deployed about 3,000 ATMs in Nigeria. We also provide storage solutions from EMC and NetApp.
The third company, which is the communications arm of the company, you know you need the hardware infrastructure and the software to run it and the equipment need to communicate with each other. The communications arm is called DCC Networks and was set up in 1998 as a Local Area Network (LAN) company before we went into enterprise networks using mainly satellite. We are very strong in satellite. We carry traffic for 21 out of the 24 banks on our satellite infrastructure. We also do systems integration mainly using Cisco products and we still do cabling and provide communications between sites or branches of banks using microwave technology. As for partners for DCC, we have Gilat Networks, we have Intelsat and others.
Agreement with Helios Towers             
DCC is presently building a strong terrestrial network, I mean peerless network which is based on fibre at the backbone and the Wimax infrastructure for the last mile. That project is going on now and like I said we are strong in satellite, we are strong in the corporate environment. We provide services to banks, the manufacturing and the oil and gas. Satellite has its advantages and disadvantages. It is expensive and slow in terms of latency because of that, since fibre has become available, we went to NCC and we got the radio frequency license. With that, we are building terrestrial networks on which we are going to migrate our corporate customers to and then we will probably provide satellite as a back up. The advantage of fibre is the latency; it brings down the latency from 60 percent down under a few seconds to something less than 30 percent. We are also able to provide bigger pipes. Right now, everybody is talking about broadband; we would be talking about broadband in the true sense so that people would be able to do more. To build that infrastructure, we are partnering with Helios Towers, we are collocating our base stations which is why we had an agreement with Helios Towers. For the fibre, we are partnering with MTN, Multilinks and a couple of others.
Partnering with Underseas Cable Providers
The satellite we use is called VPN within a geographical area. We operate within the geographical area called Nigeria; we have nothing to do with the international gateway. We use fibre so that the connections can be more efficient. This is like a closed system- corporate connectivity so that banks’ applications, their SMS and emails would run through this network. For the international gateway, which is a pipe to the outside world, to the internet backbone, we have some services like paging that we provide based on some particular satellite infrastructure. If you want to connect them using fibre, terrestrial network, that is where SAT 3, MainOne, Glo 1, WACS come in. These pipes are bringing in connectivity to our international gateway. Now that MainOne has become available, what we are going to do is to complement the satellite because the internet we use in this office is from us but is coming in through satellite. Now that MainOne is available, we can also take it through MainOne and cut down on the latency because satellite has a higher latency. As part of the build up of our corporate connectivity, the next step is to distribute bandwidth to the masses, either through MainOne or Glo 1 to Nigerians. We are talking about broadband through those pipes; we are talking about making very high internet speed available through those pipes.
Group Vision
We want to become a Pan African company. Hopefully by next year, we should become a public company. We want to become a Pan African company with branches in many African countries. We already have a full fledged office in Ghana, we just opened an office in Uganda which will be officially opened next month but the office is open and running. We hope to go to many other African countries and eventually we would like to be listed on the London Stock Exchange.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

General News

TETFund Moves to Tighten Security in Tertiary Institutions

Published

on

Kindly share this post

The Tertiary Education Trust Fund (TETFund) is set to develop a comprehensive security master plan for tertiary institutions nationwide.

The Chairman of the Board of Trustees (BoT), TETFund, Aminu Bello Masari, made this known during his remark at the opening ceremony of a two-day workshop on campus security towards the development of a security master plan for tertiary institutions in Nigeria, held in Abuja.

He outlined the various threats faced by tertiary institutions, including banditry, kidnapping and cyber intrusions.

Masari explained that the master plan aims to enhance threat prevention, detection and response capabilities.

According to him, the discussion at the workshop, which was attended by all the chief security officers of all tertiary institutions, will cover various aspects of campus security, including intelligence gathering and emergency response mechanisms.

He stressed the shared responsibility of campus security among government, security agencies, administrators, students, staff and communities.

The workshop is described as a critical national document that will shape campus security policies and operations.

He encouraged participants to approach the deliberations with dedication, innovation and practical solutions, adding that outcomes of the workshop will significantly impact the safety of campuses and the future of Nigerian tertiary education.

The participants, including chief executives, deans, security officers, and law enforcement representatives, were encouraged to share experiences and practical solutions to ensure robust, future-proof campus security.

“What we begin here today is not merely another conference. It is a foundational step in developing a comprehensive, forward looking security master plan for tertiary institutions in Nigeria.

“This master plan is expected to establish a security of time framework for all time sharing institutions to transcend institutional capacity for threat prevention, detection, mitigation and response, promote intelligence-led security operations and proactive risk management, protect students, staff, facilities, infrastructure and intellectual assets, deepen collaboration between institutions, security agencies and host communities institutionalized emergency preparedness, crisis management and business continuity protocols and integrate modern, physical and digital security technologies into campus operation.

“These deliberations are not theoretical. They form the building blocks of the national framework that will guide campus security policies, investments and operations for years to come. I am particularly encouraged by this diversity of participants. Present here are chief executives, Dean of Student Affairs, chief security officers, ICT professionals, security analysts and the representatives of law enforcement agencies,” he stated.

In his remarks, the Executive Secretary, TETFund, Sunny Echono, pointed out that some campuses are porous and easily invaded, making them attractive targets for criminals.

He recalled a previous mapping exercise to identify high-risk areas and establish emergency response mechanisms.

He said there is a need to interface with various agencies and units in case of a security breach, ensuring clear communication channels.

Echono stressed the importance of having clear communication channels to alert and respond to security breaches, involving agencies like the military, police and Civil Defence.

“Those high-risk areas we identified and see how you can have some emergency response mechanism. This is only the first layer that is there, at the security layer at the source. Naturally, you know you have to interface with so many other agencies and units in the events of such an occurrence,” he said.


Kindly share this post
Continue Reading

General News

NiDCOM Launches Diaspora Startup Challenge to Boost Nigerian Talent

Published

on

Kindly share this post

The Nigerians in Diaspora Commission (NiDCOM) has sought to harness the innovation and expertise of Nigerians across the globe with the launch of the Connected Diaspora x DOWA Start-Up Challenge and the Connected Diaspora Flagship Event 2025.

Speaking at a news conference in Lagos, Abike Dabiri-Erewa, Chairman/CEO of NiDCOM, described the initiatives as timely and transformative, noting that they are strategically designed to tap into the creativity, enterprise and professional strength of Nigerians in the diaspora.

She said the Start-Up Challenge, themed “Building, Breaking and Believing in Nigeria,” aims to energise innovators abroad by promoting knowledge transfer, enterprise development and strategic investment to support Nigeria’s rapidly expanding economy.

According to a statement by NiDCOM, the challenge, which offers cash prizes of up to ₦1 million, is targeted at spotlighting exceptional ideas and supporting impactful ventures created by Nigerians living overseas.

According to Dabiri-Erewa, the initiative aligns with the Federal Government’s overarching goal of engaging the diaspora community as key partners in national progress.

She further announced that the Connected Diaspora Flagship Event will take place on December 19, 2025, in Lagos, and will bring together entrepreneurs, policymakers, investors, technology leaders and strategic partners for critical discussions on Nigeria’s future.

Kadiri Hamzat, Deputy Governor of Lagos State, will serve as the Special Guest of Honour and is expected to speak on the importance of collaboration between government and the diaspora in accelerating development.

NiDCOM also revealed that notable contributors from the global diaspora community and Nigeria’s entrepreneurship ecosystem will enrich the sessions and help shape new pathways for meaningful engagement.

Dabiri-Erewa said their support remains invaluable in driving the success of the initiative. She emphasized that their continued collaboration helps unlock the potential of Nigeria’s global talent pool and fosters sustainable economic growth.

The Commission called on stakeholders across both the public and private sectors to support the initiative, stressing that the opportunities for innovation, collaboration and nation-building are immense.

NiDCOM urged young Nigerians and diaspora returnees to participate actively in the Start-Up Challenge, reminding them that entries close on December 12, 2025.

The December event will also feature a Diaspora Talent Career and Internship Fair, aimed at connecting diaspora returnees with internship opportunities offered by DOWA partner organisations.

NiDCOM said the fair will further strengthen talent exchange and deepen the country’s development capacity.

The programme timeline includes the opening of applications for the Start-Up Challenge from November 18 to December 12, followed by public voting on Instagram from December 13 to 17.

The winner will be announced on December 18, ahead of the final presentation at the JK Randle Centre in Lagos on December 19.

NiDCOM encouraged interested participants to follow the provided registration details and take advantage of the platform created to connect, innovate and contribute to national advancement.


Kindly share this post
Continue Reading

General News

PromoPrint Rekindles Nigerian Resilience @ 25th Anniversary

Published

on

L-r; Dr. Chukwuka Monye, Founder, Ciuci Consulting; Mrs. Bola Adesola, Chairman, Ecobank Nigeria; Mrs. Patricia Ojora, CEO PromoPrint Ventures Ltd and Mr Jonny Baxter, British Deputy High Commisioner at the 25th anniversary of PromoPrint Ventures held in Lagos recently.
Kindly share this post

Indigenous printing company, PromoPrint Ventures Ltd, celebrated 25 years of operations in the country on Tuesday 2nd December, at an event held at the Lagos Motor Boat Club in Lagos.

The evening saw business executives, clients and stakeholders in the printing space gathered to attest to the dexterity and Nigerian resilience demonstrated by Mrs. Patricia Ojora, the Founder and Chief Executive of the company in sustaining the growth of PromoPrint over the last 25 years.

Amongst many things on display that evening were PromoPrints very first t-shirt printed in the year 2000. Guests also cheerfully adorned custom-made patterns done by Promoprint on our indigenous cotton fabric (Funtau).

In her opening remarks, Mrs. Patricia Ojora recalled the past 25 years of operation in Nigeria at the helm of PromoPrint. While not easy, she says:

“We’ve been able to do it and we enjoy it. There’s nothing better than creation. To create something from nothing and do it so well, it’s a passion for me. It’s something that I really, value.  I’m a great supporter of Nigeria, so I believe that we should be able to do things well in Nigeria. We don’t need to always import, that’s why we’re doing this today, to be able to collaborate with people. Most of the people here are people we’ve collaborated with and have worked hard to build Nigeria back up”.

She recounts how she was able to change the narrative of many Nigerians that were printing outside of the country who are now printing with PromoPrint Ventures. “People used to print outside the country because they didn’t trust the quality that was here in Nigeria,” Patricia explains with an understanding that “we can produce good quality here within Nigeria.”

The company is a one-stop shop for all things printing with all operations happening in-house, from the expertise of crafting graphics and garment production to the t-shirts, roller banners, corporate gifts and more being rolled out on a daily basis. “What we are selling is peace of mind in a chaotic place.” Patricia says, with nearly three decades of successful operations and collaboration under her belt.

Significantly, she makes sure the company remains primed for the future, using AI and the like to remain progressive in strategy and implementation. Patricia proudly states, “Our automated printing carousel can churn out 10,000 tees a day if needed and our many corporate clients can attest to this.”

In attendance was Atedo Peterside (CON), Founder, Stanbic IBTC Bank Plc, one of many guests in the room who spoke to PromoPrints impact. “There’s something about longevity,” he shares with the crowd, “If you’ve kept the business going for 10 years, I always tell people, it means you’re doing something right. If you get it going for 20 years, you’re doing something very correct. Patricia must be doing something phenomenally right and it’s my sincere hope that she keeps it going, keep building, keep innovating.”

“Patricia can create almost everything,” Peterside remarks, “she has the courage, audacity and the commitment.”

Mrs. Ibukun Awosika, Nigerian businesswoman and the first female Chairperson of First Bank of Nigeria, contextualises the tenacity of Patricia’s efforts rather well. She reminds the room that “when you think of how many big multinationals who have so much that protects them, who have a lot of support systems internationally and locally, who gave up on Nigerian manufacturing, then you have to go back and think about those of us like Patricia.”

Even after 25 years, Nigeria remains in need of more Entrepreneurs, particularly those like Patricia, to boost the SME and manufacturing industry in the country despite the odds. “She didn’t give up,” Awosika says in admiration.

“What is key is that, when we celebrate the likes of Patricia and her company, we know without a doubt that it’s not just because they want to have a celebration. It’s because, in truth, the Nigerian entrepreneur is a star, and even more so, the Nigerian manufacturer.” Awosika concludes.

So, we celebrate Mrs. Ojora and her PPV entire team, and all that has gone into 25 years of hard work, commitment, creativity, we also recognise the passion that does not allow you to give up on the vision, the commitment to not only creating jobs for other Nigerians but creating value within Nigeria. The commitment to innovating a solution for every challenge and every situation. Indeed, it was a worthy celebration.


Kindly share this post
Continue Reading

Trending