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3G Technology and Access Challenge

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The 3G race in the space begun when the Nigerian Communications Commission (NCC) signified its intension to award the licenses to Global System for Mobile communications (GSM) operators in 2006 barely five years after GSM service was launched in the country.

The competition complete with media blitz of the first to get the license and the first to launch the service began.

The three Major operators Celtel, MTN and Glo eventually secured the license and began the process of deploying the technology in order to launch the service.

3G is radio communications technology that creates a "bit pipe" for providing mobile access to internet-based services. It enhances and extends mobility in many areas of our lives.

In essence, mobility won’t be an add-on; it will become a fundamental aspect of many services. Consumers expect high-speed access to the internet, entertainment, information and electronic commerce (e-commerce) services wherever we are-not just on our desktop computers, home PCs or television sets.

3G services add an invaluable mobile dimension to services that are already becoming an integral part of modern business life: Internet and intranet access, video conferencing, and interactive application sharing.

We are not just talking about "road warriors" who spend their entire lives traveling. It’s more a question of supporting new, flexible working practices where employees need access to a wide range of information and services via their corporate intranets, whether they are at their own desk or anywhere else.

Employees spend some of their working at home, Accountants that carry out audits at client premise, on-site maintenance engineers who need access to detailed instruction manuals, such as mobile emergency services who need a video link with a hospital or doctor for specialized advice. These are a few situations where 3G will play a valuable role.

We’re likely to see 3G services enter our day-to-day lives in all sorts of new ways: for instance, in shopping, especially internet "mail order" (e-commerce), banking, or playing interactive computer games over the net.

We’ll think nothing but sitting on the train and using a mobile palmtop with internet browser to log into our bank accounts. While on-line we’ll be able to check our accounts, pay a few bills and click on a screen icon to immediately set up a video-conference to discus our account with a bank clerk.

On vacation, we’ll be able to use our mobile palmtop to obtain local tour guides, make a last minute reservation at a hotel, find and call the nearest taxi firm, and send video postcards. We’ll expect location-independent mobile access to a personalized set of services that matches the way we live and work.

Increasingly, machine-to-machine communications will also be enabled and enhanced with future mobile network technology. Domestic appliances will have built-in-radio modems to provide remote control and diagnostics. Our refrigerators will have built-in sensors that detect which items need restocking and automatically send a reminder message to our Personal Digital Assistants (PDAs). We could even get the refrigerator to send an order direct to our local store. Likewise, vending machine will be able to tell the warehouse when they need restocking.

In what many describe as an effort geared towards kick starting all the various benefits of 3G services that Celtel, MTN and Glo launched the service late last year. But the manner and subsequent luster attitude to drive the service to potential subscribers leave much to be desired.

The launch of the service which should have been celebrated as another major achievement in our process of development in the telecommunications sector of the economy turned out as a source of competition. While MTN had planed the launch of its branded 3.5G to the media and business community, Glo sent press release to media houses claiming that it’s 3G plus was live on its network.

Mohammed Jameel, group chief operating officer, Globacom, explained that the Glo Mobile 3G Plus network will, in addition to giving customers high speed mobile internet access, allow them to do video calls and video streaming on their 3G enable handsets. He continued thus "it also offers other advanced mobile services such as video greeting kiosk, video mail box, video conferencing on both phones and PCs and such other services as are possible on the 3G High-Speed Downlink Packet Access(HSDPA) network which enables speeds up to 3.6 Mega bytes per second(Mbps)." he stated. He said that the services available on Glo 3G Plus include video calling, high speed internet access either on 3G phone or laptop via data cards, video and audio streaming and mobile TV. "As to the mobile TV, the channels available for now are CNN, Sliverbird TV and Fashion TV just as the Glo COO promised that more are coming soon. And that the 3G Plus network will revolutionize the way data is transferred and relayed digitally as it enables a much faster transmission of data, voice, broadband internet and multimedia services over a range of frequencies," Jameel explained.

Challenges thereafter

Although some of the challenges in being experienced by GSM operators in the launch of 3G services were envisaged before the launch, but were of view that those challenges will be address as the services takes root. Among the challenges is limited access, this could be explained in two folds, for the service to be accessed by subscribers there should be provision of the service by the operator on its network by making the service live on its network and on the side of subscribers, they need to have 3G compactable mobile phones that will enable them enjoy the service. Today, months after the launch Nigeria CommunicationsWeek investigation can reveal that the service is still restricted to three major towns claimed as commercially viable, they are Lagos, Abuja and Port Harcourt. One wonders the sense of hooking up to a service that is restricted to very few cities, if such situation is not going to limit the use of the service. Imagine one who lives in Lagos but has to travel for business to Kaduna, Benin; Kano and Enugu not enjoy the service while in these cities. State government official in states outside the three presently covered states can not enjoy the service considering that most of them are heavy spenders in communications.

More so, there are paltry, 300,000 3G mobile phones in the country according to Mr. Bola Akingbade, chief marketing officer, MTN when it launched the service, he argued that the number is too small for competition when the service was launched. This he said was responsible for the network’s look warm attitude towards launching its 3.5G service commercially. He noted that they are partnering with mobile phone manufacturers towards reducing the cost of acquisition of 3G compatible phones to increase the number.

This effort Nigeria CommunicationsWeek gathered could not be realized as GSM network operators was faced with the issue of poor quality of service that led to Nigerian Communications Commission (NCC) to ban all promotions geared towards increasing their subscriber base that may result in compounding the poor quality of service.

Against this backdrop, that the current promo on MTN/DSTV mobile television from MTN is attributed to Multichoice as the sponsor in order not to be sanctioned by the regulatory body.

Nigeria CommunicationsWeek investigations however, revealed that the ban has made it difficult for Celtel now Zain Nigeria, MTN and Glo Mobile to reap the economic value of the service. It was also gathered that the Blackberry that the three major GSM networks are selling to the same class of subscribers that will make use of 3G services is adversely affecting the marketing of 3G services.

Although, there are some differences between what Blackberry can do compared to 3G technology, A BlackBerry, is a push technology with an Enterprise Server or Desktop Redirector software that ‘pushes’, or redirects, new e-mail, calendar updates, documents and other data straight to the user over the Internet and the cell phone network.

The software determines the capabilities of the BlackBerry and lets people establish criteria for the information they want to have delivered. The criteria can include message type and size, specific senders and updates to specific programs or databases. Once all of the parameters have been set, the software waits for updated content. When a new message or other data arrives, the software formats the information for transmission to and display on the BlackBerry. It packages e-mail messages into a kind of electronic envelope so the user can decide whether to open or retrieve the rest of the message.

The BlackBerry listens for new information and notifies the user when it arrives by vibrating, changing an icon on the screen or turning on a light. The BlackBerry does not poll the server to look for updates. It simply waits for the update to arrive and notifies the user when it does. With e-mail, a copy of each message also goes to the user’s inbox on the computer, but the e-mail client can mark the message as read once the user reads it on the BlackBerry.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

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Digital Encode Limited has emerged the lead sponsor of the upcoming third edition of the forum (PAFON 3.0), the organisers have announced.

Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

PAFON 3.0

PAFON 3.0 is scheduled to take place on Friday, April 24, 2026, at the Oriental Hotel, Lekki Road, Lagos, from 9:00 AM to 1:00 PM.

Themed “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 serves as a strategic platform for senior executives from banks, fintechs, regulatory agencies, and technology innovators to address the evolving digital payment landscape.

As Nigeria transitions toward a cash-light economy, the forum will focus on critical pillars of sustainability, including transparency, pricing integrity, and system resilience.

Bridging Cybersecurity and Financial Inclusion

Professor Adewale Peter Obadare, the Founder/chief visionary officer of Digital Encode will deliver a cybersecurity-focused keynote address that connects trust, resilience, fraud prevention, and consumer protection to financial inclusion.

His session will provide a specialized perspective on how information security serves as the bedrock of financial inclusion; exploring the vital links between building infrastructure that consumers can rely on, protecting the ecosystem to allow inclusion to scale, and ensuring equitable and secure access for all Nigerians.

Prof. Obadare is arguably the most Credentialed PAN-African Digital Trust Leader, CyberSecurity Strategist, GRC Thought Leader & Global Technopreneur.

He is a seasoned Multi-Award Cybersecurity & GRC expert with over 58 (Fifty-Eight) international professional certifications to his credit, Master of Science in Cybersecurity, Liverpool Unversity, UK, was awarded Honorarary Doctorate Degree in Cybersecurity from Trinity International University of Ambassadors Atlanta Georgia, United State of America and First Professor of Practice – Cybersecurity at Miva Open University, Abuja, Nigeria.

Prof. Obadare is a well-recognized subject matter expert with numerous successful engagements to his credit in Africa and the world. His skills and experience spans Data Privacy, Data Protection, CyberSecurity, Information Security, Vulnerability Management, Penetration Testing, Computer Forensics, Business Continuity, I T Governance, Risk Management and Compliance.

He is a Cybersecurity Advisory Board Member for Lagos State Government, a Platinum Team Member of Open-Source Security Testing Methodology Manual (OSSTMM), as well as a lifetime member of  the Open Worldwide Application Security Project (OWASP). He is an alumnus of  FATE Foundation and US Department of State Exchange program.

He is also a distinguished alumnus of executive education at Harvard Business School, Harvard School of Government, MIT Sloan School of Management, MIT Professional Education and Oxford University – Said Business School.

“Without trust in the security of digital payments, inclusion cannot scale. And we are happy to welcome Digital Encode as our Lead Sponsor this year. With what the company stands for and the personality of the CVO on a global scale, we have no doubt that attendees at this year’s PAFON will go home with lots of insights.”

“The theme for PAFON 3.0 was carefully selected because if digital payments are affordable, transparent, accessible, and trustworthy, more Nigerians, especially the underserved, will participate in the financial system”, Mr. Chike Onwuegbuchi, the co-convener of Payments Forum Nigeria, noted, highlighting Digital Encode distinguished leadership in Nigeria’s cybersecurity ecosystem.

Other Confirmed speakers: Dr. Jameelah Sharrieff-Ayedun, Vice President, Fintech Association of Nigeria (FintechNGR) & CEO, Credit Registry; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Mojeed Abayomi Agboola, National President, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Dr. Obioha Otti, National President, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Chukwuemeka Enoch, Founder, Lagos Blockchain Week, and Sarafadeen Fasasi, National President, Association of Financial Inclusion Agents of Nigeria (AFiAN), amongst others.

The forum will feature speakers from across the financial spectrum, including mobile money operators, payment processors, and development institutions, to shape policy dialogue and industry standards.

PAFON is a premier industry gathering that aligns brand positioning with trust and innovation in Nigeria’s digital payments ecosystem. It provides a unique space for thought leadership, regulatory engagement, and market expansion within the payment infrastructure sector.


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NITDA Boss Warns of AI Threat Shift @ GITEX Africa

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The era of treating cybersecurity as a mere IT problem is over. As AI-powered digital threats become more elusive and destructive, Nigeria is shifting its strategy toward “Total Resilience”—a multi-dimensional defense involving every level of society.

NITDA Boss Warns of AI Threat Shift @GITEX Africa

NITDA

At the 2026 GITEX Africa summit, NITDA DG, Kashifu Inuwa sounded the alarm on the changing nature of digital warfare, asserting that technology alone is no longer enough. Instead, Nigeria’s survival in the digital age now hinges on a strategic blend of policy, people, and proactive defense.

Speaking during a panel session on Cyber Resilience, Inuwa described the current global digital environment as being at a “critical turning point.”

He warned that emerging technologies are not only transforming industries and economies but are also reshaping the nature of cyber threats, demanding a proactive and multi-dimensional response from governments, institutions, and citizens alike.

“Cybersecurity is no longer just a technical issue. It is a strategic imperative for national development,” Inuwa stated. “We must think beyond technology alone and build resilience through people, processes, regulations, and infrastructure.”

Inuwa revealed that the focus of Nigeria’s cyber strategy is shifting from high-tech software to the people behind the screens. Pointing to data showing that 95% of all digital breaches stem from simple human mistakes, Inuwa argued that the world’s most advanced encryption is useless if the user is compromised.

“The most sophisticated technology cannot protect us if the human element is overlooked,” he noted. By prioritising human capacity and digital literacy, NITDA aims to turn every citizen into a “human firewall”, the first and most critical line of defense in a world where AI-driven attacks are the new normal.

In response, the Nigerian government has launched a comprehensive National Digital Literacy Programme aimed at achieving 95 percent digital literacy by 2030, with an interim target of 70 percent by 2027.

The programme emphasizes digital safety and cybersecurity awareness, equipping citizens with the knowledge to navigate an increasingly online world responsibly.

Inuwa highlighted initiatives such as the “3 Million Tech Talent” programme, designed to develop Nigerian expertise across key technology domains, including cybersecurity, data science, and AI.

The programme also leverages hackathons, innovation challenges, and mentorship schemes to channel young people’s skills into productive, lawful, and globally competitive ventures.

He argued that nurturing local talent is essential not just for national security but also for economic growth. “We want to create an environment where young Nigerians are innovators, not just consumers of technology,” he said.

Addressing concerns about Nigeria’s ranking in global cybercrime indices, Inuwa urged contextual understanding. “Countries with the most advanced digital economies also rank high in cybercrime because of the scale of their online activity,” he explained.

“Our focus is on redirecting talent towards innovation and solutions that protect our citizens while contributing to global digital advancement.”

On the legal and regulatory front, Nigeria continues to review and enhance the Cybercrime Act of 2015 to keep pace with the rapidly evolving threat landscape. The law underpins a structured National Cybersecurity Architecture coordinated by the Office of the National Security Adviser.

In addition, the country operates a 24-hour cybersecurity operations centre tasked with monitoring threats, issuing advisories, and providing real-time support to government institutions, businesses, and citizens. Advanced technologies, including dark web monitoring and AI-enabled threat detection, are being deployed to enhance situational awareness and improve response times.

Inuwa emphasized that effective cyber resilience requires collaboration between public and private sectors. NITDA is working closely with ministries, departments, agencies, and private sector stakeholders to secure critical infrastructure and strengthen national resilience.

“Cyber resilience is not a solo effort; it is a collective responsibility. By integrating people, technology, and regulation, we can build a secure, globally competitive digital economy,” he added.

As Nigeria navigates a digital-first future, initiatives such as the National Digital Literacy Programme, 3 Million Tech Talent, and strengthened legal frameworks underscore a commitment to turning cybersecurity challenges into opportunities for innovation and growth.

The country’s strategy reflects a broader understanding that in an era of AI-driven threats, preparedness is as much about people and processes as it is about technology.


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Truecaller Targets Global Market with Powerful New Business Chat Push

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Truecaller, the leading global communications platform, today announced the expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. By “opening up” market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.

Truecaller Targets Global Market with Powerful New Business Chat Push

Truecaller

Through this partner-led expansion, Truecaller empowers businesses to reclaim customer attention and establish immediate trust and credibility.

“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Priyam Bose, Global Head, GTM at Truecaller.

“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”

Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers. The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.

Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.


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