Telecom
Dearth of Manpower Bane of Telecom Development
Nigeria’s telecommunications industry is at a critical period in the quest for development. The sector has been bedeviled with quality of service issues, some of which are within the purview of the operators and others outside their control.
Some of the factors responsible for poor quality of services include congestion of the network by operators, as a result of insufficient capacity in the network.
It was against this backdrop that Nigerian Communications Commission (NCC) banned two Global System for Mobile communications (GSM) operators from running promotions geared towards increasing their subscriber base.
Besides, there are challenges of inadequate infrastructure such as power and transmission backbone.
It is unfortunate that of the said causes of the present quality of service issue nobody is looking at vital issue that account for greater percentage of poor service delivery. This is the issue of shortage of manpower.
Skilled Manpower is the trained human resources required to run a business concern. In telecommunications, this trained manpower is required mostly in running the network such as maintenance, capacity deployment among others.
Nigeria CommunicationsWeek investigations revealed that GSM operators are facing shortage of skilled manpower in the engineering aspect of their business. This is responsible largely for the high drop calls experienced by subscribers.
When network operators rolled out service some seven years ago they engaged services of foreign expertise that are running their networks, as a result of huge cost associated with keeping these expertise and need to groom local manpower believed to be cheaper network operators started replacing some of their foreign expertise with local substitutes who are not well trained to handle high end network deployment and maintenance.
Telecommunication is a technology intensive industry and enhance requires high-level skilled manpower at all stages of its deployment. This includes research, manufacture, installation, operation and maintenance. A lot of research is required both in the development of the hardware components such as integrated circuits, thin film resistors, printed circuit boards, etc and also, in the process engineering required in manufacturing such components. For examples AT & T’s Bell Laboratories in the U.S.A at its peak in the 80’s employed over 3000 professors and academicians with PhD and MSc’s to conduct research on various fields of telecommunications. Majority of them are professors on sabbatical leave from top American universities like MIT, California Institute of Technology (CALTECH), University of California at Berkeley and Standard University. The laboratory boasts of over 30,000 patients. Nigerian universities and the Academia have unique opportunity to contribute to the development of telecommunications in Nigeria through the generation of new knowledge and also producing the right type of manpower for the industry.
Also the universities and polytechnics must equip the students with the right knowledge base that can match the requirement of the industry. There will definitely be need to modify and upgrade course curriculum in electrical/electronic engineering departments.
Engr. Ernest Ndukwe, executive vice chairman, NCC had explained at one of the telecom consumer’s parliament on quality of service that there is presently a dearth of skilled manpower in the rapidly expanding telecom industry. The frequent poaching of staff among telecom operators, sometimes through offer of higher salaries, is a clear evidence of this shortage. The coming of 3G he said and the subsequent need to expand the network will further aggravate the skills shortage. Independent engineers, financial management and technical consultants have an opportunity to bridge this skill gaps. Specifically, the Nigerian Society of Engineers should encourage its members to upgrade and sharpen their skills in order to supply the required manpower for the industry.
Operators will also be seeking to outsource some specialized functions like tower design, tele-traffic studies, power systems design, spectrum clearance, civil structures, plant maintenance, type approval certification, enterprises software, among others. 3G service introductions will definitely expand the need for these services and it is an opportunity for us to further develop and consolidate the service industry in Nigeria.
In the profile of all of the companies, there are high number of foreign engineers playing major roles in operations and maintenance.
These can be traced to the fact that the companies are new and still expanding their services, as soon as exchanges, transmission and remote stations are commissioned, all that is left is daily operations and maintenance which we are close to achieving, one would expect that the foreign engineer would transfer such responsibilities to local hands.
The call therefore is for our operators to begin a gradual integration process of having local engineers with the necessary skills to take-over the operations and maintenance of the networks.
Presently, there are many engineering graduates doing things that are unrelated to their area of training in order to keep soul and body together, and there are many others who are without employment. Operators should consider a management training scheme, under which young graduates from our universities and polytechnics would be employed as trainees; for a period of two to four years, in order to understand the systems and network, such that in the next three to five years we can have fully Nigerian companies, not only in terms of registration, but also in the area of manpower.
Under such a scheme, the trainees may be co-opted into project teams as part of the network roll out, and at the end, they would have knowledge of how things work and a full knowledge of the network profile.
In this regard, Mr. Gbenga Adebayo, chairman, Association Telecommunications Operators of Nigeria (Alton) recommended that telecommunications operators should work with universities and polytechnics, to introduce the scheme, and identify the above-average students who would like to make career in telecoms, such students can be allowed to pass their industrial training with the companies and upon graduation commence a traineeship program, during which period they can be integrated into the operations of the company.
In the area of on-the-job and function specific improvement, we now have institutions like Digital Bridge Institution, Abuja that can offer training in various areas of Information and Communications Technology.
The scheme would go a long way to our manpower demands for now and the future. We can not afford to have an industry that is heavily depended on foreign hands; the implications are too many, both on our educational system, and on level of technological development.
We must have Nigerians playing significant role in the daily operations of various telecom company and that is the only way that can guarantee a truly Nigeria industry in the future.
Telecom
Airtel Africa Cuts Diesel Dependence by 9.1m Litres

Airtel Africa, a telecommunications and mobile money services provider across 14 African countries, saved 9.1 million litres of diesel during its just ended 2025/2026 financial year, as part of efforts to drive responsible growth by minimising the environmental impact of its operations.

This was achieved by reducing reliance on diesel and increasing use of lower-carbon energy sources, including the conversion of 390 infrastructure sites to on-grid power during the year, thus improving efficiency and reducing emissions.
Airtel Africa CEO, Sunil Taldar highlighted this achievement during a media roundtable held in Lusaka, Zambia, where he presented the Group’s Sustainability Scorecard and progress towards building a more sustainable, inclusive and connected Africa.
Other initiatives to reduce Airtel Africa’s environmental impact during the year included promoting the circular economy, recycling 94% of total waste generated. These form part of Airtel Africa’s broader sustainability strategy, which seeks to create long-term value by balancing business growth with environmental stewardship, digital inclusion and socio-economic development.
Mr. Taldar emphasized that responsible growth remains central to Airtel Africa’s business strategy and is reflected in the company’s ability to extend services and opportunities to millions of people across the continent while advancing sustainability goals. Airtel Africa’s network now reaches 81.9% of the population across its markets, enabling greater access to connectivity, information, education and economic opportunities for individuals and communities.
The company recorded progress in its efforts to advance financial inclusion. Airtel Money now serves 54.1 million customers through a network of 2.4 million agents, making it one of Africa’s largest digital financial services ecosystems. Notably, 44.1% of Airtel Money customers are female, demonstrating the platform’s growing role in empowering women through access to secure, affordable and convenient financial services.
Beyond connectivity and financial inclusion, Airtel Africa, through its philanthropic arm, Airtel Africa Foundation continued to drive meaningful change across communities in the continent, investing US$6.2 million in priority programmes in four strategic areas namely Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion.
Through its partnership with UNICEF, 3,296 schools have been connected to the free internet access, helping to bridge the digital divide and expand access to quality education reaching over 2 million learners and 38,868 teachers, while 64 zero-rated digital learning platforms enabled more than 11 million learners to access free digital educational content.
Also, during the year, more than 30,000 young people received digital skills training, while over 250 full undergraduate STEM scholarships were awarded through the Airtel Africa Tech Fellowship programme, helping to prepare the next generation of African innovators and technology leaders.
Telecom
Microsoft Axes 4,800 Jobs as Xbox Faces Major Crisis

Microsoft has announced plans to cut about 4,800 jobs globally, representing approximately 2.1 per cent of its workforce, as part of a broader restructuring aimed at improving efficiency and competitiveness.

The layoffs include about 1,600 employees in the company’s Xbox gaming division.
The company said additional job cuts are expected later this year as it continues efforts to reposition its gaming business.
According to an internal memo from Xbox Chief Executive Officer, Asha Sharma, the restructuring is intended to “reset” the business amid increasing competition in the gaming industry.
“Our business today is not healthy,” Sharma said in the memo.
“We are operating at margins that are three to 10 times lower than comparable platform and publishing businesses.”
She attributed the challenges facing the division to rising production costs and intense competition in the gaming hardware market.
According to Sharma, the gaming industry is currently experiencing a severe hardware crisis as the cost of components used in gaming consoles continues to rise.
Xbox competes with gaming platforms such as Sony’s PlayStation and Nintendo’s Switch.
The latest layoffs form part of Microsoft’s broader strategy to streamline operations and strengthen the long-term sustainability of its gaming business.
Telecom
A New Blueprint – How Strategic Collaboration is Rewriting the Narrative on Youth Drug Abuse

By Odunayo Sanya, Executive Director, MTN Foundation
Leadership, in its truest essence, is not about the titles we hold or the executive seats we occupy; it is about the responsibility we assume for the future of our communities. According to John Maxwell, a leader is one who knows the way, shows the way and goes the way. As we commemorate World Drug Day (26 June), we are collectively confronted with a sobering reality that demands that we intentionally create the conditions for Nigerian youths to thrive.

Odunayo Sanya, Executive Director, MTN Foundation
This year’s global theme reminds us that the fight against substance abuse demands a collective response because its consequences extend far beyond the individual, affecting public health, economic productivity, community wellbeing, and national development.
To understand the weight of what is at stake, we must anchor our empathy in empirical truth. The United Nations Office on Drugs and Crime (UNODC) Drug Use in Nigeria Survey (2018), still one of Nigeria’s most comprehensive national assessments of substance abuse, revealed a deeply distressing reality. Nearly 14.3 million Nigerians aged 15 to 64 had used psychoactive substances. While the survey remains an important benchmark, the passage of time since its publication underscores the urgent need for more current data to guide prevention and intervention efforts. Nonetheless, the survey revealed that one in every four drug users in Nigeria was a woman, while the highest concentration of users was found among young people. This is not just a health crisis; it is an economic crisis and a systemic threat to our nation’s future leadership.
When we look at these numbers, we must refuse to see them merely as data points on a spreadsheet. Every statistic represents a vibrant mind diminished, a family fractured and a potential corporate leader or innovator sidelined. In my journey across the corporate and development sectors, I have learned that systemic challenges cannot be solved by sporadic, emotional reactions. They require structured, intelligent, sustainable, and data-informed ecosystems of change. True change requires us to transition from passive observers to active architects of sustainable interventions.
It was this profound sense of responsibility and strategic foresight that birthed the MTN Anti-Substance Abuse Programme (ASAP) in 2019. We recognised early on that the traditional approach of criminalising substance abuse without addressing the root causes – curiosity, peer pressure, lack of information and socio-economic despair – was a flawed model. ASAP was conceptualised as a multi-sectoral behaviour-change initiative designed to contribute to the reduction of first-time substance abusers in Nigeria.
This year’s World Drug Day theme “The World Drug Problem: Persisting Issues, New Challenges, Innovative Responses” is both a reminder of the complexity of the menace confronting our nation and an urgent call to action. It is clear that only innovative responses can curb the ever-evolving tactics of illicit drug networks. Beyond traditional substances, the world is witnessing a rapid increase in the production, availability and use of synthetic drugs. The commoditisation of prescription medicines has contributed to substance abuse. The inordinate use of technology as an enabler of cybernarcotics has changed the dynamics of the game.
Let me bring this closer home with some numbers. From January 2025 to May 2026, the NDLEA seized 5,305,484.88 kilograms of illicit drugs worth N1.5 trillion through 29,262 arrests. Recently, on May 16, the NDLEA busted a meth manufacturing ring in Ogun State. The scourge is no longer a distant tale: it resides with us. So, we must rise together as stakeholders in this war against substance abuse.
Over the years, the impact recorded through the ASAP initiative is a testament to the power of public-private sector partnerships. Through strategic partnerships with the NDLEA, the UNODC, the Ministry of Education, the Ministry of Health, and various non-governmental organisations, the MTN Foundation has institutionalised the anti-substance abuse advocacy. We have taken the message directly to the frontlines – our schools, motor parks, markets, and digital spaces. By building a coalition of voices, we are demystifying the stigma surrounding addiction, turning what was once whispered in shame into open and constructive community dialogues.
Our journey this year has been marked by a powerful surge of collective action. From stakeholder conferences in Enugu, Kaduna, Kwara and Abuja, to the resonant advocacy walks in tertiary institutions across Gombe, Delta, Abuja and Lagos, the response has been nothing short of extraordinary. The scale of this support – uniting associations, students, and parents alike – is a testament to the urgency and shared commitment driving this movement.
Our interventions have yielded measurable outcomes. To date, the ASAP initiative has directly impacted over 50,433 students and 1,556 teachers across public secondary schools in 32 states and the FCT, through structured anti-substance abuse capacity building initiatives, digital advocacy, peer-to-peer training, and community town halls. By empowering young people to become ambassadors themselves, we have leveraged the power of peer influence positively. We have seen firsthand that when you give a young person the right tools, accurate information, and a sense of purpose, they will choose a path of productivity over self-destruction.
True leadership, however, refuses to rest on yesterday’s laurels; it constantly asks where the next frontier of impact lies and what it requires. It is this restless pursuit of evidence-based and sustainable solutions that culminated in a historic milestone just two months ago, when the MTN Foundation, the United Nations Office on Drugs and Crime (UNODC), and the Office of the Vice President formalised a partnership to undertake Nigeria’s first nationally representative substance abuse survey among secondary school students. At a time when the most widely referenced national substance abuse data is almost a decade old and does not adequately capture the realities of in-school adolescents, this initiative seeks to provide the evidence needed to shape more targeted interventions and policy responses. The collaboration, which drew high praise from Vice President Kashim Shettima (GCON), is a powerful validation of our commitment to Nigeria’s youth and our belief that lasting solutions are built through multi-sectoral partnerships.
As a certified change practitioner, I know that for any behavioural shift to be sustainable, the intervention must be systemic, continuous, and dynamic. This year, our World Drug Day activities have been intentionally scaled up to meet the evolving landscape of substance abuse, particularly the rise of cheaper, highly lethal synthetic mixtures. Our focus this year focuses heavily on the digital ecosystem – leveraging technology to deploy accessible mental health resources, psychosocial helplines, and interactive awareness modules – because that is where our youth live, connect, and learn.
In tandem with our digital drive, this year’s ASAP calendar features high-level policy roundtables, quiz competitions, and grassroot activations across educational institutions. We are deliberately engaging policymakers to ensure that advocacy is backed by robust institutional frameworks. It is not enough to tell our children to say no to drugs; we must build a society that offers them a resounding “yes” to viable economic opportunities, mental health support, and inclusive community spaces.
The universe, as I often like to say, rewards extraordinary effort. The crisis before us is vast, but our collective capacity to innovate and heal is even greater. We cannot afford to look away or assume that this is someone else’s problem. The teenager struggling with addiction in a remote community is tied to the collective economic stability of our communities. Their failure is a leak in our national boat; their recovery is our shared victory.
As we mark World Drug Day, my call to action is to the government, corporate Nigeria, civil society organisations, and every well-meaning citizen: let us move from intent to action by investing heavily in preventive advocacy and psychosocial support structures. Let us choose to know the way, show the way, and walk the way together toward a drug-free, prosperous Nigeria.
Remember, it is everyone’s fight!
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