E-Business
How Signal Alliance Rejigged Continental Re’s Processes with Cloud Tech

Office 365 has saved a lot of time and costs and helped improve productivity. This cloud-based software is actually more secure than on-premises platforms, said Kanma Okafor, CIO, Continental Reinsurance, while recounting how Signal Alliance reduced the company’s costs using Microsoft Cloud technology.
The Pan-African reinsurance outfit, Continental Reinsurance, needed to address power outages in its native Lagos, especially as the outages were leading to lost emails.
Okafor recalled that they implemented Office 365 and not only gained 99.9% availability (successfully handling the outage issue), but also a raft of further compelling benefits.
These range from dramatic cost savings and anytime, anywhere mobility to significant productivity gains and the removal of time-consuming, inefficient, paper-based processes.
Continental Reinsurance is a pan-African composite reinsurer that was founded in 1985, and started business as a private reinsurance company in Nigeria and, in 1990, became a composite reinsurer offering its services through insurance companies and brokers.
Today, it has six client service centers in Nigeria, Cameroon, Cote d’Ivoire, Kenya, Tunisia and Botswana. From its Nigerian headquarters, it has grown a diversified portfolio in more than 44 countries.
The company prides itself on being truly Pan-African and on being the ‘torch bearer’ for the African Reinsurance sector: in no way limited by physical borders. Because of the company’s adoption of Office 365, it is able to operate with a relatively small number of staff. It started with 50 employees and today has a total of 100 staff at its six client service centers.
The company had initially used Eudora email. However, following a lack of development and support, the latter’s functionality proved limited. On top of this, power outages in Nigeria were causing significant problems.
Kanma Okafor, CIO, Continental Reinsurance explained, thus, “Power supply in Nigeria is a major issue and our servers were losing power in the middle of the night. When the servers shut down, emails were dropped. So we didn’t get all of our emails. Of course, this was causing problems and slowing down some of our operations.” Rather than wrestle with its existing platform, the company decided to seek an alternative. “We were essentially looking for a platform that would address the power and bandwidth issues and guarantee availability. The technology market develops rapidly, and we wanted a platform that would offer more functionality and also support mobility,” added Kanma Okafor.
Solution
Following an appraisal of competing technologies (including a hosted Exchange platform from 123.com), the company chose Office 365.
Kanma Okafor said, “Of course, it provides hosted Exchange from the cloud, so it addressed the issue of availability and lost emails. However, at the same time, its other features were also really compelling.”
For instance, OneDrive is a cloud-based file hosting service that allows users to sync files and later access them from a web browser or mobile device. It provided Continental Reinsurance with an immediately accessible system for backing up documents and ensuring the latest document versions were available.
To achieve needed functionality, the company had previously had to write shell scripts, which required programming knowledge and was also time-consuming. Office 365 also delivers Skype for Business, a cost effective collaboration tool for businesses, as a central feature. Continental Reinsurance aimed to create a video conferencing platform using Skype for Business as the foundation. This would be used to connect its six client service centers.
Another stand out feature for Continental Reinsurance was SharePoint Online. The company immediately saw the value in SharePoint Online as a means for sharing, organizing and managing data online and replacing inefficient, time-consuming, paper-based processes.
Furthermore, as well as underpinning and advancing its mobility strategy by providing employees access to Office 365 from mobile devices, the cloud-based productivity suite was also set to drive significant savings as a result of significantly reduced license fees.
For Kayode Faseyitan, manager in charge of Microsoft Services and Licenses, this was a compelling benefit: “We knew we could achieve really big savings. Added to the collaboration features in Office 365, we had no hesitations about choosing it.”
The company engaged IT partner Signal Alliance, Africa’s leading Microsoft partner, to drive the roll out. It was achieved within 60 days across all six client service centers in Nigeria, Cameroon, Cote d’Ivoire, Kenya and Tunisia. The roll out also included the creation of electronic workflows in SharePoint Online.
Benefits
Alongside being the first company in Africa to implement Office 365, Continental Reinsurance gained a raft of compelling benefits: from high availability for emails to the removal of time consuming, paper-based processes and concomitant efficiency gains for significant cost-savings and more efficient business operations. “Office 365 has saved a lot of time and costs, and it helped improve productivity. This cloud-based software is actually more secure than on-premises platforms,” said Kanma Okafor.
With the implementation of Office 365, alongside other cost-saving cloud projects, Continental Reinsurance now has ICT expenses that total about 0.7% of revenue compared to a global average of 3%; Savings of two-thirds on license costs, the company pays about one-third of what it estimated for license costs; High availability of email platform, 99.9% with no downtime; Integration of Skype for Business with Polycom technologies to create a video conferencing platform. This resulted in large savings on travel costs, as staff no longer need to travel so often between company locations and Skype for Business-based videoconferencing enables immediate collaboration between different locations across Africa.
Also, SharePoint Online leads to the creation of 20 online workflows; ranging from claims to onboarding new customers. This boosts productivity across the business; SharePoint Online-based workflows result in 50% savings on time previously spent on paper-based processes; Underpinning mobility with employees able to work from any location, including home, and access all relevant documents and emails; OneDrive provides an up-to-date repository for company documents; enabling employees to easily back up and access the latest versions of their documents; and Security is watertight with more security features than on-premises infrastructures.
Continental Reinsurance is a pan-African reinsurer with locations in Nigeria, Botswana, Cameroon, Cote d’Ivoire, Kenya and Tunisia. It has business operations in 44 countries worldwide.
E-Business
Kaspersky Identifies Cyberespionage as a Growing Threat Across Africa, Others

At the recent Cyber Security Weekend – META event, Kaspersky’s Global Research and Analysis Team (GReAT) experts presented the latest findings on the cyberespionage threat landscape across the Middle East, Turkiye, and Africa (META) region.

While most cyberthreat categories declined over the past year, cyberespionage continued to intensify in the region. Thus, throughout the past year, spyware attacks increased by 40% in Africa, while password stealer attacks grew by 31% in Africa.
The cyberespionage landscape across the META region continues to be driven by geopolitical tensions, regional conflicts and ideological motivations. As intelligence gathering becomes increasingly important for both Advanced Persistent Threat (APT) actors and cybercriminals, organisations and individuals alike are facing a growing number of attacks designed to steal sensitive information and establish long-term access to compromised systems.
If we specifically look at cyberthreats aimed at businesses, organisations in Africa experienced a sharp increase in espionage-related threats over the past year. Spyware detections rose by 16% in Africa, password stealer attacks by 51%, and backdoor detections by 23%.
These types of malware are commonly used to infiltrate corporate environments, steal confidential information, establish persistent access, and facilitate subsequent stages of targeted attacks.
As geopolitics remains a key driver for APT attacks, such actors remain among the most significant cyber risks in the region for businesses and governmental entities.
To maximise persistence and evade detection, they continuously refine their toolsets, deploying increasingly sophisticated malware capable of maintaining long-term access to compromised systems while collecting valuable intelligence.
In 2026, Kaspersky GReAT is tracking more than 20 APT groups actively targeting organisations across the META region.
Recent research by Kaspersky GReAT found the MuddyWater APT group targeting organisations across the Middle East during the Gulf conflict using previously unseen malware chains.
The campaign employed custom loaders, injectors, previously unknown remote access trojans (RATs), credential stealers, and a modular data exfiltration framework, highlighting the group’s rapid development of new tools to steal sensitive information and evade detection.
The increase in espionage activity is not limited to organisations. Individuals are also increasingly targeted. Over the past year, attacks involving password stealers increased by 32% in Africa. The stolen information can subsequently be used to hijack accounts, conduct follow-on attacks, extort victims, or sold to third parties on underground marketplaces.
Another rapidly growing trend is mobile cyberespionage. As smartphones increasingly store personal communications, corporate information, authentication credentials, and financial data, they have become high-value targets for attackers.
“Smartphones have become one of the most valuable sources of intelligence for cyberespionage actors. While Android devices continue to be widely targeted by mobile spyware, we are also observing an increasing number of reports of sophisticated campaigns targeting iOS, as demonstrated by Operation Triangulation and, more recently, Coruna attacks.
“These findings show that advanced mobile threats continue to evolve across both major platforms, making mobile security an essential part of cyber resilience for both organisations and individuals,” said Dmitry Galov, Head of Global Research and Analysis Team, Russia and CIS, at Kaspersky.
As cyberespionage threats continue to evolve, Kaspersky recommends that organisations adopt a layered cybersecurity approach, combining continuous vulnerability management, timely patching, employee awareness training, threat intelligence, and advanced security solutions such as Kaspersky Next, which help detect sophisticated targeted attacks and protect organisations from long-term compromise.
E-Business
82% of Organizations Concerned about AI Risks Even as Adoption Accelerates – Survey Reveals

At its recent Cyber Security Weekend for the Middle East, Turkiye and Africa (META) region Kaspersky shared the results of a global study conducted by its internal research center which surveyed 1,800 IT and cybersecurity decision-makers and specialists from organisations across 18 countries and multiple industries.

The report shows that the pace of AI integration across organisations is rapid, despite associated risks. The company’s experts stressed that while AI adoption delivers clear efficiency gains, it must be accompanied by robust cybersecurity solutions, well-defined internal procedures, and comprehensive employee education programmes.
The report highlights a clear organisational preference for AI-enhanced technology: 68% of respondents said they would recommend a solution with AI features built in, while a mere 5% indicated they would prefer to avoid AI-enabled tools. This overwhelming endorsement underscores how deeply AI has embedded itself as a value driver across the modern enterprise.
AI has become a mainstream productivity tool spanning many business functions. The global survey findings confirm that employees across departments are already relying on AI tools for a wide range of everyday tasks, including: data analysis & visualisation (54%), project management (49%), search for information (47%), department-specific tasks (46%), text generation and editing (41%).
While organisations recognise the tangible benefits AI tools bring – including improved process efficiency and enhanced quality of deliverables – they also see the associated dangers. 82% of respondents voiced concerns about the risks AI poses to their organisation. These concerns are grounded in real-world experience.
Among the 87% of organisations worldwide that faced a cyber incident in the past year, 13% reported that they had experienced threats stemming specifically from AI-related vulnerabilities.
Notably, 74% of respondents believe that these risks can be effectively mitigated through employees’ responsible behaviour — pointing to the critical importance of security awareness and training in the AI era.
“The speed at which organisations are embracing AI is remarkable, but it must be matched with an equally strong commitment to security. We are already seeing a growing range of threats directly tied to AI adoption – whether it’s malware camouflaged as popular AI tools, vulnerabilities introduced through unsecure vibecoding, or leaked access credentials to corporate AI platforms and malicious skills by AI agents.
Managing these risks requires a holistic approach: the right technology, well-defined procedures, and a security-aware workforce,” comments Brandon Muller, senior security consultant for the META region at Kaspersky.
E-Business
How Temu Helped a Madagascan Vanilla Family Business Sell Direct to Consumers Across Europe

Malagasy Vanilla has transformed its decades-old wholesale business by embracing direct-to-consumer sales through Temu, enabling the family-run company to reach customers in 14 European markets while significantly reducing logistics costs.

For years, premium Madagascan vanilla supplier Malagasy Vanilla sold exclusively to restaurants, bakeries and wholesalers because the cost of shipping a single pack to individual customers often equalled the value of the product itself. That changed after the company joined Temu’s Local Seller Program in November 2025.
The Belgian-based business, which sources high-quality vanilla from Madagascar, has leveraged Temu’s logistics network to cut domestic shipping costs by nearly half through a partnership with Belgian postal operator Bnode. The move has enabled the company to enter the retail market for the first time and quadruple its sales within four months.
According to Belinda Rabenandrasana, co-Chief Executive Officer of Malagasy Vanilla, Temu has opened up an entirely new customer segment for the company.
“Temu opened a new avenue for us,” she said. “We were finally able to explore selling to individuals.”
The platform now contributes between five and 10 per cent of the company’s overall revenue.
Expansion into 14 European Markets
Malagasy Vanilla is among businesses participating in Temu’s Local Seller Program, launched in Europe in 2024 to help local merchants expand beyond their domestic markets.
Through partnerships with more than 150 logistics providers across Europe—including Bnode in Belgium, La Poste in France and DHL Group in Germany—Temu offers sellers access to affordable shipping and delivery infrastructure without requiring major investment in logistics.
After successfully establishing direct-to-consumer sales in Belgium, Malagasy Vanilla expanded into 14 European countries, including Germany, France, Spain and Poland.
Rabenandrasana said the logistics support, competitive shipping rates and seller assistance provided by Temu made the expansion possible.
“Without Temu and its partnership with Bnode, it would have been very difficult for a small business like ours to start selling directly to consumers,” she said.
She added that Temu also assists sellers in managing regulatory requirements such as the European Union’s Extended Producer Responsibility (EPR) compliance, making cross-border operations easier for small businesses.
Three Generations of Vanilla Expertise
Malagasy Vanilla traces its roots to three generations of the Rabenandrasana family in Madagascar’s vanilla industry.
Belinda’s grandfather began trading vanilla locally, while her father expanded operations across Madagascar. She launched the company’s international business in 2017, supplying premium Madagascan vanilla to European restaurants, pastry shops and food wholesalers before establishing operations in Belgium in 2023.
The company partners with growers and producer associations in Madagascar, where between 20 and 40 workers oversee the six- to 10-month curing process that transforms green vanilla pods into premium black vanilla.
Operations in Belgium focus on packaging, quality assurance and distribution.
Customer Reviews Drive Growth
Under its Lavani brand, Malagasy Vanilla sells gourmet-grade whole vanilla pods targeted at both professional chefs and home baking enthusiasts.
Rather than relying heavily on paid advertising, the company has benefited from Temu’s product discovery tools and customer reviews, helping the niche brand gain visibility organically.
According to Rabenandrasana, strong customer feedback has played a significant role in increasing traffic and boosting sales.
The brand currently maintains a customer review rating exceeding 99 per cent on the platform.
Future Plans
Looking ahead, Malagasy Vanilla plans to expand its European footprint further by establishing a warehouse in France and increasing sales across the continent.
The company is also developing new products, including vanilla extract and vanilla sugar, while planning to open a physical retail and production facility in Belgium later this year.
In addition, it intends to launch a social-impact initiative aimed at supporting vanilla-growing communities in Madagascar.
Reflecting on the company’s evolution, Rabenandrasana said the business continues to build on her family’s legacy.
“My grandfather worked locally, my father expanded nationally, and now we are building internationally,” she said.
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