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How Signal Alliance Rejigged Continental Re’s Processes with Cloud Tech

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(L-r): Adanma Onuegbu, Signal Alliance CEO presenting to Kanma Okafor, CIO Continental Re, the Most Innovative in the Cloud award during Signal Alliance 2016 Customer Week Enterprise Nights, recently.
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Office 365 has saved a lot of time and costs and helped improve productivity. This cloud-based software is actually more secure than on-premises platforms, said Kanma Okafor, CIO, Continental Reinsurance, while recounting how Signal Alliance reduced the company’s costs using Microsoft Cloud technology.

The Pan-African reinsurance outfit, Continental Reinsurance, needed to address power outages in its native Lagos, especially as the outages were leading to lost emails.

Okafor recalled that they implemented Office 365 and not only gained 99.9% availability (successfully handling the outage issue), but also a raft of further compelling benefits.

These range from dramatic cost savings and anytime, anywhere mobility to significant productivity gains and the removal of time-consuming, inefficient, paper-based processes.

Continental Reinsurance is a pan-African composite reinsurer that was founded in 1985, and started business as a private reinsurance company in Nigeria and, in 1990, became a composite reinsurer offering its services through insurance companies and brokers.

Today, it has six client service centers in Nigeria, Cameroon, Cote d’Ivoire, Kenya, Tunisia and Botswana. From its Nigerian headquarters, it has grown a diversified portfolio in more than 44 countries.

The company prides itself on being truly Pan-African and on being the ‘torch bearer’ for the African Reinsurance sector: in no way limited by physical borders. Because of the company’s adoption of Office 365, it is able to operate with a relatively small number of staff. It started with 50 employees and today has a total of 100 staff at its six client service centers.

The company had initially used Eudora email. However, following a lack of development and support, the latter’s functionality proved limited. On top of this, power outages in Nigeria were causing significant problems.

Kanma Okafor, CIO, Continental Reinsurance explained, thus, “Power supply in Nigeria is a major issue and our servers were losing power in the middle of the night. When the servers shut down, emails were dropped. So we didn’t get all of our emails. Of course, this was causing problems and slowing down some of our operations.” Rather than wrestle with its existing platform, the company decided to seek an alternative. “We were essentially looking for a platform that would address the power and bandwidth issues and guarantee availability. The technology market develops rapidly, and we wanted a platform that would offer more functionality and also support mobility,” added Kanma Okafor.

Solution
Following an appraisal of competing technologies (including a hosted Exchange platform from 123.com), the company chose Office 365.

Kanma Okafor said, “Of course, it provides hosted Exchange from the cloud, so it addressed the issue of availability and lost emails. However, at the same time, its other features were also really compelling.”

For instance, OneDrive is a cloud-based file hosting service that allows users to sync files and later access them from a web browser or mobile device. It provided Continental Reinsurance with an immediately accessible system for backing up documents and ensuring the latest document versions were available.

To achieve needed functionality, the company had previously had to write shell scripts, which required programming knowledge and was also time-consuming. Office 365 also delivers Skype for Business, a cost effective collaboration tool for businesses, as a central feature. Continental Reinsurance aimed to create a video conferencing platform using Skype for Business as the foundation. This would be used to connect its six client service centers.

Another stand out feature for Continental Reinsurance was SharePoint Online. The company immediately saw the value in SharePoint Online as a means for sharing, organizing and managing data online and replacing inefficient, time-consuming, paper-based processes.

Furthermore, as well as underpinning and advancing its mobility strategy by providing employees access to Office 365 from mobile devices, the cloud-based productivity suite was also set to drive significant savings as a result of significantly reduced license fees.

For Kayode Faseyitan, manager in charge of Microsoft Services and Licenses, this was a compelling benefit: “We knew we could achieve really big savings. Added to the collaboration features in Office 365, we had no hesitations about choosing it.”

The company engaged IT partner Signal Alliance, Africa’s leading Microsoft partner, to drive the roll out. It was achieved within 60 days across all six client service centers in Nigeria, Cameroon, Cote d’Ivoire, Kenya and Tunisia. The roll out also included the creation of electronic workflows in SharePoint Online.

Benefits
Alongside being the first company in Africa to implement Office 365, Continental Reinsurance gained a raft of compelling benefits: from high availability for emails to the removal of time consuming, paper-based processes and concomitant efficiency gains for significant cost-savings and more efficient business operations. “Office 365 has saved a lot of time and costs, and it helped improve productivity. This cloud-based software is actually more secure than on-premises platforms,” said Kanma Okafor.

With the implementation of Office 365, alongside other cost-saving cloud projects, Continental Reinsurance now has ICT expenses that total about 0.7% of revenue compared to a global average of 3%; Savings of two-thirds on license costs, the company pays about one-third of what it estimated for license costs; High availability of email platform, 99.9% with no downtime; Integration of Skype for Business with Polycom technologies to create a video conferencing platform. This resulted in large savings on travel costs, as staff no longer need to travel so often between company locations and Skype for Business-based videoconferencing enables immediate collaboration between different locations across Africa.

Also, SharePoint Online leads to the creation of 20 online workflows; ranging from claims to onboarding new customers. This boosts productivity across the business; SharePoint Online-based workflows result in 50% savings on time previously spent on paper-based processes; Underpinning mobility with employees able to work from any location, including home, and access all relevant documents and emails; OneDrive provides an up-to-date repository for company documents; enabling employees to easily back up and access the latest versions of their documents; and Security is watertight with more security features than on-premises infrastructures.

Continental Reinsurance is a pan-African reinsurer with locations in Nigeria, Botswana, Cameroon, Cote d’Ivoire, Kenya and Tunisia. It has business operations in 44 countries worldwide.

 

 

 


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Firm Discovered a New Corporate Phishing Technique using a Popular AI Web Development Platform

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Kaspersky has discovered that attackers have begun exploiting another legitimate service for malicious purposes – this time it is Tencent EdgeOne Pages, a platform for creating and hosting web applications.

Attackers are misusing its capabilities to generate phishing emails targeting corporate users. Previously Kaspersky has described similar attacks leveraging Google services and web applications generated by Bubble, an AI-powered app builder, to hunt for corporate credentials.

Employees across multiple industries including the industrial sector, sales, and government are among the targets. The goal of the attack is to steal login credentials for corporate resources. Over the past 30 days, the company’s experts have detected more than 8,000 phishing emails using this tactic, including messages in English, Korean, and Russian.

The Tencent EdgeOne Pages service is positioned as a platform for quickly creating and deploying web applications using AI. Scammers misuse it to generate and publish phishing pages in minutes with virtually no web development skills.

Attackers host phishing pages on EdgeOne’s legitimate cloud infrastructure and use trusted domains. As a result, such sites appear to be established and secure to many protective solutions, complicating the detection of such attacks.

How the attack begins

The user receives an email from the alleged “corporate email support team”. The message states that the account login credentials will expire in 48 hours, and that failure to update them may result in problems receiving or sending emails.

To avoid restrictions, the user is prompted to click a link and enter relevant information. Phishing emails are not limited to this narrative, and could deliver any corporate message, such as a message from the HR department or a notification of a received document that should be downloaded.

Clicking the link in the email opens a page with a form for entering the victim’s name, email address, and password. It is a simple design, with virtually no additional elements.

After the user enters their login and password, the data is transferred to a server controlled by the attackers.

“We are seeing a continuation of the trend in which attackers use AI and no-code platforms as part of their phishing infrastructure. We’ve previously observed a similar scheme using the Bubble platform, and here we have yet another example.

“While the communication used in these phishing attacks is typical and has been used before multiple times, the attack technique itself significantly lowers the barrier to entry for attackers and accelerates the creation of phishing resources.

“Previously this required at least basic web development skills, but now an infrastructure for fraudulent emails can be created in minutes,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.


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Kaspersky Report Shows Early 2026 Witnessed an Increase in Cyberattacks on the Manufacturing Sector

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According to a new Kaspersky ICS CERT report, in Q1 2026 the percentage of industrial control systems (ICS) on which malicious objects were blocked reached 19.6% globally. Kaspersky security solutions blocked malware from 10,052 different malware families of various categories on industrial automation systems.

Regionally, the share of ICS computers that were attacked ranged from 27.4% in Africa to 9.1% in Northern Europe. Compared to the previous quarter, attacks on the manufacturing sector in Q1 increased in multiple regions, including in Europe and Asia.

Regional split

In terms of overall numbers across all industry sectors, five regions saw an increase in the share of attacked ICS computers in Q1 2026 compared to the previous quarter. These were Southern Europe, Russia, Northern Europe, Canada and Africa.

Industries

In Q1, biometric systems traditionally placed first in terms of the share of ICS computers on which malicious objects were blocked, at 26.4%. These systems commonly have Internet access, are used for email, and, in many cases, have minimal cybersecurity controls within the organisations that use these systems.

Regionally, Southern Europe leads the ranking based on the percentage figures for biometric systems, at 35.15%. Africa follows at 29.58%, and Central Asia comes in third at 28.53%.

In the manufacturing industry, Southeast Asia ranks first among regions in terms of the percentage of ICS computers attacked (23.21%), followed by Africa (21.36%) and South Asia (20.13%).

In 2025, Kaspersky and VDC Research estimated that in just the first three quarters of 2025 cyberattacks on manufacturing organisations via ransomware could have generated over $18 billion globally in losses. Actual business losses could have been even higher when factoring in supply-chain disruptions, reputational damage, and recovery expenses.

“Legacy operational technology systems remain deeply embedded in manufacturing environments, which makes them vulnerable. Supply chain complexity and branching of the trusted partner network expands the attack surface beyond the network perimeter.

Attackers are realising that targeting OT assets of an industrial enterprise is not rocket science, which is why factory shutdowns bring massive financial losses,” commented Evgeny Goncharov, Head of Kaspersky ICS CERT.

 


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NDPC, Meta Launch 2-Year M-SIDP after Regulatory Settlement

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Nigeria Data Protection Commission (NDPC) has launched the Meta-Supported Initiatives for Data Protection (M-SIDP), a strategic programme aimed at strengthening data privacy awareness, regulatory compliance and institutional capacity across Nigeria’s digital ecosystem.

NDPC, Meta Launch 2-Year M-SIDP after Regulatory Settlement

The initiative follows the conclusion of regulatory proceedings involving Meta Platforms Inc., the parent company of Facebook, Instagram and WhatsApp, over concerns relating to the processing of personal data belonging to Nigerian users. The matter was resolved in 2025 through a court-approved settlement.

Under the agreement, Meta committed to supporting a two-year programme of public-facing data protection measures designed to advance the objectives of the Nigeria Data Protection Act (NDP Act) 2023, the General Application and Implementation Directive (GAID), and the NDPC Strategic Roadmap and Action Plan (SRAP) 2023–2027.

Announcing the initiative, the Commission said the programme would strengthen safeguards for data subjects while promoting responsible data processing practices among organisations operating in Nigeria.

According to a statement signed by Itunu Dosekun, head of the NDPC Media Unit, the programme will focus on governance, research and development, safety and sustainability mechanisms for technology ecosystems, capacity building for Data Protection Officers (DPOs) and Data Protection Compliance Organisations (DPCOs), as well as public awareness campaigns targeted at vulnerable groups.

The Commission stated, “As part of the settlement, Meta committed to supporting a two-year programme of public-facing data protection measures that aligns with the objectives of the Nigeria Data Protection Act, 2023 (NDP Act), the NDP Act General Application and Implementation Directive (GAID) and the NDPC Strategic Roadmap and Action Plan (SRAP) 2023–2027.”

The NDPC stressed that the settlement does not limit its regulatory authority.

“Nothing in this settlement limits the Commission’s independent statutory powers as we continue to exercise our regulatory mandate in relation to data processing activities in Nigeria, in accordance with the NDP Act and other applicable laws,” it stated.

The development comes amid rising global scrutiny of technology companies over data privacy practices, with regulators in regions including the European Union and the United States tightening enforcement against breaches and non-compliance.

Nigeria has also intensified efforts to strengthen its privacy framework following the enactment of the Nigeria Data Protection Act in 2023, which established the NDPC as an independent regulator empowered to monitor compliance, investigate violations and impose sanctions.

Industry experts warn that increasing digital adoption across banking, telecommunications, e-commerce, healthcare and public services has heightened risks of identity theft, cybercrime and unauthorised data sharing.

The NDPC has in recent years stepped up enforcement actions against organisations that violate data protection rules, while also expanding accreditation for Data Protection Compliance Organisations and training for privacy professionals.

The Meta-supported initiative is expected to address gaps in public awareness and technical capacity, while also supporting research and policy development on emerging issues such as artificial intelligence, cross-border data transfers and platform governance.

The Commission said it would provide periodic updates on the implementation of the programme and called on stakeholders to support efforts to build a secure, transparent and accountable privacy ecosystem in Nigeria.


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