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Etisalat Strengthens Relationship with Customers in Uyo

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(R-l) Ken Ogunjiofor, vice president, Consumer Sales and  Services, Etisalat Nigeria, presenting a Galaxy Samsung Tab to Etisalat Customer, Donald Ukpong, during the Etisalat Customer Forum held in Uyo, Akwa Ibom State recently.
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In a direct demonstration of its leadership as Nigeria’s most customer-friendly telecoms operator, Etisalat, recently hosted customers on its network to a Customer Forum at Eemjim Hotel Uyo, the Akwa Ibom State capital.
 
The regional Customer Forum is an interactive feedback session aimed at engaging customers to serve them better and deepen relationships.

Etisalat began the customer forum in 2010 with the objective of engaging with customers and receiving valuable feedback on the quality of service delivery as well as product propositions and services. Since inception, the forum has hosted customers in Lagos, Abuja, Port Harcourt, Calabar, Enugu, Benin, Ibadan, Kaduna, Warri, Onitsha and Akure.

Speaking at the session, Elvis Ogiemwanye, director, Brand and Experience, said the Forum is a true reflection of the value the company places on its customers and how desirous it wants to help them achieve more in life.

“As the leading customer-focused company, we make it our duty to feel the pulse of our customers regarding the products and services we offer. We are keen to understand how best they want us to serve them. So, the forum enables us to meet with them, hear their views on our offerings, products and services and then respond to these needs in the best ways that would positively impact on their lifestyles,” he said.

Also speaking, Idowu Adesokan, the company’s Head, Consumer Segment, highlighted the company’s commitment to continuously improve the experience of customers on the network in keeping with the company’s tradition.

His words, “Since we started operations almost eight years ago, we have consistently developed systems that guarantee our customer’s best value for their money on our services and products. The forum provides us first-hand information on the experience of our customers and empowers us to address their concerns including modifying existing products and services or introducing more innovative ones.”

Meanwhile, customers who attended the Forum have commended the operator for its bespoke range of products and services.

Mr. Okon Obiosio, director of Climate Change, Ministry of Environment, Uyo, applauded the company for the offerings which have become the unique hallmarks of the operator.    “My personal experience on the network has been excellent. I feel they have their customers at heart and are doing their best to satisfy their customers. The feeling is that of a family and I relish it,” he said.

Another customer, Prince Ekemini Eberefiak, expressed delight at the honest way the operator deals with its customers. His words, “I commend the company’s management for their openness to us. We were able to talk like any good family would. We have shared with them our experiences on the network as well as our expectations. We believe they mean well and would greatly add more value to our lives and as well help us achieve more. I like the network.”

Other notable team members at the event include Ken Ogunjiofor, Vice President, Consumer Sales and Service; Abdul Adegbuyi, Director, Network Operations; Ijeoma Okeke, Head, Contact Centre Operations; Taiwo Embassey, Regional Head, Retail Sales, South-South and South-East; Valentine Amadi, Head, Technical Customer Support Services and Dayo Adenipekun, Manager, Quality Assurance and Testing.

In just 7 years of operations, Etisalat Nigeria has become a major industry player with a growing subscriber base of 22 million in a highly competitive market. Its portfolio of voice and data-centric products include – Easy starter, Easycliq, Cliqlite, Classic Post-paid, Easybusiness and Easyblaze; all tailor-made to meet the needs of its customers.

Etisalat Nigeria is one of the 19 operations of the Etisalat Group spanning Africa, the Middle East and Asia and serving over 182 million subscribers. Etisalat Nigeria is committed to delivering innovative and quality services to its growing subscribers

 

 


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Airtel Africa Foundation Opens Undergraduate Scholarship Portal in Nigeria

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The Airtel Africa Foundation has opened applications for its Undergraduate Tech Scholarship in Nigeria, inviting first-year university students with strong academic potential to apply for financial support aimed at accelerating their studies in technology and related fields.

The scheme provides full tuition, accommodation support, and essential study materials for eligible 100-level students. It forms part of the Foundation’s F.E.E.D. agenda, which promotes Financial Empowerment, Education, Environmental Protection, and Digital Inclusion, with a focus on creating pathways for talented young people who face financial barriers.

Airtel Nigeria CEO, Dinesh Balsingh, encouraged students to take advantage of the opportunity. He noted that, “Education is one of the most powerful tools for national development,” adding that “as an organisation, Airtel is determined to build a platform for aspiring young Nigerians to learn, innovate and lead in the country’s expanding technology landscape.”

Applications are open to students pursuing courses such as Information Technology, Computer Science, Software Engineering, Data Science, Cyber Security, Artificial Intelligence, and other ICT-related disciplines at participating universities: University of Lagos, University of Nigeria Nsukka, Ahmadu Bello University, University of Benin, Obafemi Awolowo University, University of Ilorin, and Tai Solarin University of Education.

Dr Segun Ogunsanya, Chairman of the Airtel Africa Foundation, said the scholarship demonstrates the organisation’s commitment to nurturing Africa’s next generation of digital leaders. “Young Africans are brimming with talent and ambition. What many need is a fair chance to pursue their education without financial pressure. This scholarship reflects our belief that investing in their growth will strengthen communities, empower families, and expand the continent’s digital future,” he said.

Applicants must be enrolled in 100-level, have scored at least 230 in JAMB, and hold a minimum of five credits in WAEC, including English and Mathematics, in a single sitting. Required documents include Joint Admissions and Matriculation Board (JAMB) results, university admission letter, West African Examination Council (WAEC) certificate, student identity card, and academic transcript or university results.

The Foundation encourages qualified students across the listed institutions to apply and position themselves for a stronger start in the technology sector. Applications can be submitted at candidate.scholastica.ng/schemes/airtelfellowship2025.

 


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YouTube Nigeria Unveils 2025’s Top Lists and Launches New YouTube Recap Feature

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YouTube Nigeria on Wednesday released its official 2025 Top Lists, celebrating the nation’s leading music videos and creators, while also unveiling a new personalized feature called YouTube Recap.

YouTube Nigeria Unveils 2025’s Top Lists and Launches New YouTube Recap Feature

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The lists highlight the explosive growth of Afrobeats, gospel, and Nollywood storytelling, underscoring Nigeria’s rising influence in global entertainment.

According to YouTube, the most-watched music video in Nigeria this year was No Turning Back II by Gaise Baba and Lawrence Oyor, followed by Shallipopi’s Laho and Davido’s With You featuring Omah Lay. Other artists on the Top 10 include Olamide, Asake, Rema, Chella, Wizkid, and Burna Boy.

On the creators’ side, Nollywood channels such as Omoni Oboli TV, Itelediconstudio, and Uchenna Mbunabo TV dominated the rankings, alongside comedy sensation Brain Jotter, who continues to attract millions of viewers with his skits.

Addy Awofisayo, YouTube’s Head of Music for Sub-Saharan Africa, said the lists reflect Nigeria’s “undeniable creative energy” and the global resonance of its artists and storytellers.

“From chart-topping music to must-watch Nollywood dramas, we’re proud that YouTube is the place where this talent can shine,” Awofisayo said.

The newly launched YouTube Recap feature offers users a personalized year-end summary of their viewing habits. It includes highlights such as top-watched channels, favorite topics, and a “Personality Type” card that categorizes viewers into one of 14 personas. It also reveals whether users rank among the top 25 per cent of fans for their favorite creators.

YouTube said the recap is accessible via a banner on the homepage of the app.

The company noted that the initiative aims to give Nigerians a fun and shareable way to celebrate the videos that defined their year


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COUCH 2025 Grand Finale Highlights Student Breakthroughs, Secures Government Pledge for University Research Commercialization

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Coderina Education and Technology Foundation, in partnership with the National Universities Commission (NUC), successfully hosted the Grand Finale of the Coderina University Challenge (COUCH) 2025 at the NUC Auditorium, Abuja.

COUCH 2025 Grand Finale Highlights Student Breakthroughs, Secures Government Pledge for University Research Commercialization

A cross section of attendees

The event gathered top government officials, university leaders, industry partners, and the ten finalist teams selected from over sixty-two initial entries nationwide.

This year’s challenge, themed “Circular Economy Through Technology spotlighted the potential of Nigerian university students to develop scalable, tech-enabled solutions that address pressing national issues in sustainability, waste management, energy transition, and the circular economy.

The Grand Finale reaffirmed a consistent message shared across all keynote addresses: Nigeria must accelerate the movement of university research from shelves into practical innovation, commercialization, and industry adoption, a key driver of national development and economic growth.

In his opening address, Mr. Olufemi Niyi, chairman, Coderina Board of Directors, emphasized that university projects must not remain buried in archives.

He highlighted COUCH as a platform proving that research can become functional innovation.

Mr. Niyi called on donors, development partners, and private sector stakeholders to support COUCH as a sustainable national innovation pipeline and encouraged investors to channel resources into skills development and technology innovation among youth.

In his keynote address, Dr. Kingsley Tochukwu, the minister of Innovation, Science and Technology, commended the COUCH programme for its role in moving research “from the shelves to the marketplace,” a key priority under the ministry’s national innovation agenda.

He noted that the initiative exemplifies the type of collaboration and commercialization pipeline needed to unlock Nigeria’s scientific and technological potential.

He highlighted several priority areas critical to advancing the country’s innovation landscape:

“Strengthening Nigeria’s innovation ecosystem through coordinated national frameworks and partnerships; expanding digital innovation pathways to accelerate the adoption of emerging technologies, and building a tech-driven economy that delivers measurable value and global competitiveness”.

The Minister added that “Creating new opportunities for youth innovators, ensuring they are empowered to participate in and drive the innovation economy, are part of the key focus areas of the Ministry

He also expressed the Ministry’s readiness to partner with COUCH, Coderina, and the NUC to incubate and scale these student-led innovations.

Mallam Abdullahi Yusuf Ribadu, the executive secretary of NUC acknowledged the twelve universities nominated for the pilot edition by the commission.

He urged the finalists to use their prize money to advance entrepreneurship and technical skill development, reinforcing the NUC’s commitment to fostering innovation-driven learning across tertiary institutions.

In a remarkable commitment, the Minister donated five million naira to ‘Waste2Light’ from FUT Minna and announced an intention to collaborate with all ten finalist universities to support commercialization.

Dr. Tope Kolade Fasua, special address to the President on Economic Affairs, stated that technology remains the largest driver of global economic growth, stressing that Nigeria’s economic transformation is intertwined with youth innovation.

He commended Coderina and advised for greater visibility and national media outreach; creation of an innovation “museum or archive” for brilliant ideas, and the establishment of centers where theories and research can be turned into products.

He concluded that the future of Nigeria’s economy lies in the hands of today’s young innovators.

Professor Sa’adatu Hassan Liman, special guest at the programme and vice-chancellor, Nasarawa State University, delivering her address on “Sustainable National Transformation,” emphasized the need for stronger industry–university collaborations.

She also emphasized need for entrepreneurial university culture; digital literacy in emerging technologies such as AI, blockchain, IoT; adoption of virtual learning and remote laboratories, and inclusive innovation for underserved communities.

She highlighted AI as a catalyst for reimagining teaching and learning, including teacher retraining and curriculum enhancement.

The competition had two categories of prizes recognizing both technical excellence and public engagement.

Winners of the first category, The Challenge, based on pitch and prototype presentation was Team IMSU –  Imo State University , taking home the star prize of ₦5,000,000; 2nd Place winners: Team Neuronaut Nile University Prize, ₦2,500,000, and 3rd Place – Team Waste2light from the Federal University of Technology, Minna: ₦1,500,000.

The People’s Choice Awards winners, based on social media engagement and public voting, are Team ADSU Innovators – Adamawa State Uni.: ₦250,000; 2nd Place -Team Scraplink, Lagos State University: ₦150,000, and 3rd place – Team Circle from the Federal University of Technology, Akure, took home ₦100,000.

Giving COUCH overview, Ms. Christiana Anthony, the Project Lead, reaffirmed that COUCH is not merely a competition but a structured innovation development program.

She highlighted the strong collaboration between Coderina and the NUC, noting that the program has created a national pathway for students to design, build, test, and pitch solutions with real potential for commercialization.

The COUCH 2025 grand finale demonstrated Nigeria’s readiness to harness university-driven innovation as a catalyst for economic growth, job creation, and sustainable development.

 


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