Telecom
Etisalat Strengthens Relationship with Customers in Uyo

In a direct demonstration of its leadership as Nigeria’s most customer-friendly telecoms operator, Etisalat, recently hosted customers on its network to a Customer Forum at Eemjim Hotel Uyo, the Akwa Ibom State capital.
The regional Customer Forum is an interactive feedback session aimed at engaging customers to serve them better and deepen relationships.
Etisalat began the customer forum in 2010 with the objective of engaging with customers and receiving valuable feedback on the quality of service delivery as well as product propositions and services. Since inception, the forum has hosted customers in Lagos, Abuja, Port Harcourt, Calabar, Enugu, Benin, Ibadan, Kaduna, Warri, Onitsha and Akure.
Speaking at the session, Elvis Ogiemwanye, director, Brand and Experience, said the Forum is a true reflection of the value the company places on its customers and how desirous it wants to help them achieve more in life.
“As the leading customer-focused company, we make it our duty to feel the pulse of our customers regarding the products and services we offer. We are keen to understand how best they want us to serve them. So, the forum enables us to meet with them, hear their views on our offerings, products and services and then respond to these needs in the best ways that would positively impact on their lifestyles,” he said.
Also speaking, Idowu Adesokan, the company’s Head, Consumer Segment, highlighted the company’s commitment to continuously improve the experience of customers on the network in keeping with the company’s tradition.
His words, “Since we started operations almost eight years ago, we have consistently developed systems that guarantee our customer’s best value for their money on our services and products. The forum provides us first-hand information on the experience of our customers and empowers us to address their concerns including modifying existing products and services or introducing more innovative ones.”
Meanwhile, customers who attended the Forum have commended the operator for its bespoke range of products and services.
Mr. Okon Obiosio, director of Climate Change, Ministry of Environment, Uyo, applauded the company for the offerings which have become the unique hallmarks of the operator. “My personal experience on the network has been excellent. I feel they have their customers at heart and are doing their best to satisfy their customers. The feeling is that of a family and I relish it,” he said.
Another customer, Prince Ekemini Eberefiak, expressed delight at the honest way the operator deals with its customers. His words, “I commend the company’s management for their openness to us. We were able to talk like any good family would. We have shared with them our experiences on the network as well as our expectations. We believe they mean well and would greatly add more value to our lives and as well help us achieve more. I like the network.”
Other notable team members at the event include Ken Ogunjiofor, Vice President, Consumer Sales and Service; Abdul Adegbuyi, Director, Network Operations; Ijeoma Okeke, Head, Contact Centre Operations; Taiwo Embassey, Regional Head, Retail Sales, South-South and South-East; Valentine Amadi, Head, Technical Customer Support Services and Dayo Adenipekun, Manager, Quality Assurance and Testing.
In just 7 years of operations, Etisalat Nigeria has become a major industry player with a growing subscriber base of 22 million in a highly competitive market. Its portfolio of voice and data-centric products include – Easy starter, Easycliq, Cliqlite, Classic Post-paid, Easybusiness and Easyblaze; all tailor-made to meet the needs of its customers.
Etisalat Nigeria is one of the 19 operations of the Etisalat Group spanning Africa, the Middle East and Asia and serving over 182 million subscribers. Etisalat Nigeria is committed to delivering innovative and quality services to its growing subscribers
Telecom
NCC Expands IPv6 Board with the Appointment of Olusola Teniola, Funke Opeke Others

Olusola Teniola, ipNX Director has been named to the newly inaugurated IPv6 Council Board by the Nigerian Communications Commission (NCC), as part of a broader industry effort to accelerate Nigeria’s transition to Internet Protocol version 6 (IPv6).

The inauguration, which took place in Ikeja, Lagos, underscores the Commission’s renewed commitment to accelerating Nigeria’s transition to Internet Protocol version 6 (IPv6), a critical enabler of the country’s digital future.
Mr. Teniola joins a distinguished group of industry leaders, including Funke Opeke, Muhammed Rudman (Chairman), Chris Uwaje (Vice Chairman), Mary Uduma, Gbenga Adebayo, Lanre Ajayi, and Latif Ladid, alongside representatives from key regulatory and government institutions.
Speaking on his appointment, Teniola expressed appreciation to the NCC for the opportunity to serve and reiterated the importance of collaborative action in driving Nigeria’s digital transformation.
“The transition to IPv6 is no longer a future consideration; it is an immediate priority for Nigeria’s digital economy. As data consumption grows and emerging technologies such as 5G, IoT, and AI become more pervasive, we must ensure that our underlying infrastructure is scalable, secure, and globally competitive,” he said.
He further emphasized that achieving meaningful IPv6 adoption will require strong alignment across stakeholders, including telecom operators, internet service providers, enterprises, academia, and government.
“This is a collective responsibility. We must invest in capacity building, drive awareness, and create the right policy and regulatory environment to accelerate adoption. Nigeria cannot afford to lag behind in an increasingly connected world.”
The IPv6 Council Board has been tasked with developing and overseeing the implementation of a national IPv6 strategy, monitoring progress, and providing periodic updates on adoption levels across the country. The Council will also play a key role in addressing infrastructure challenges, strengthening technical expertise, and recommending policy incentives to support nationwide deployment.
Teniola’s appointment reflects ipNX’s continued commitment to shaping Nigeria’s digital ecosystem and advancing the development of resilient, future-ready network infrastructure across the country.
Telecom
QNET, Manchester City Host Football Clinic for Young Talents in Ghana

In a transformative initiative focused on youth empowerment, talent development and community impact, QNET, an international wellness and lifestyle company and a decade-long Official Direct Selling Partner of Manchester City , has successfully hosted an elite football clinic in Accra for 25 promising young Ghanaian footballers aged 7 to 11.

QNET
Delivered by official Manchester City coaches from 21 to 24 May 2026, the football clinic brought together talented young boys and girls from different communities across Ghana at AIS School Park, East Legon, for a unique opportunity to receive world-class football coaching, mentorship and life-skills training inspired by one of the world’s leading football clubs.
For many of the participants, the experience represented more than football. It was an opportunity to dream bigger, build confidence and believe that through hard work, discipline and determination, young Ghanaians can achieve their full potential both on and off the pitch.
Football holds a special place in Ghanaian culture and identity, inspiring generations of young people across the country. Through this initiative, QNET and Manchester City Football Club aimed to contribute meaningfully to the future of youth development in Ghana by creating an inclusive platform where children can learn, grow and thrive regardless of their background.
Trevor Kuna, Chief of Network Development at QNET said, “Football does something that few things can — it cuts across language, background and circumstance and gives young people a common language of ambition. When you watch these children on the pitch, you see not just their talent but their hunger to grow, to prove themselves, to be seen. At QNET, we believe that hunger deserves to be met with opportunity, and that is exactly what this clinic is about.”
The clinic focused not only on football skills and tactical development, but also on teamwork, leadership, discipline, perseverance and self-belief, values that are essential both in sport and in life.
Cherif Abdoulaye, QNET’s Deputy Regional General Manager for Sub-Saharan Africa, said,“,“When QNET took this initiative to Nigeria in 2023, we saw first-hand what happens when young people are given access to world-class coaching in their own communities — it shifts something in how they see themselves and what they believe is possible. Bringing it to Ghana felt like the natural next step. Ghana has a football culture that runs deep, and a new generation ready to carry it forward. We are proud that QNET and Manchester City can be part of that story.”
Philipa Harrison, Partnerships Marketing Manager for City Football Group’s MENA region, said “Over the past few days, we have witnessed tremendous passion, energy and commitment from these young players. This football clinic is about helping young people develop their abilities, enjoy the game and believe in what they can achieve in the future. We are proud to partner with QNET to bring this experience to young players in Ghana.”
For more than 10 years, QNET has been the Official Direct Selling Partner of Manchester City Football Club. QNET has also maintained a longstanding partnership with the Confederation of African Football (CAF), supporting major African interclub competitions including the TotalEnergies CAF Champions League and CAF Confederation Cup.
These partnerships reflect QNET’s broader commitment to youth empowerment, community engagement, and the development of sports across Africa.
Beyond its sports and community initiatives, QNET continues to champion ethical business practices, transparency and public education across its markets while working closely with stakeholders and authorities to address the misuse of its brand by unauthorised individuals.
Telecom
Telcos Mull Calculator to Address Data Depletion Complaints

Mobile Network Operators (MNOs) may introduce data calculator to enable users to measure their data usage and address complaints of rapid data depletion.

Data depletion is the rapid exhaustion of your internet data bundle before its expected expiration.
The data calculator is a tool that will show subscribers how their data is used daily.
Telecom operators, largely the MNOs, are already providing subscribers a daily report of data used the previous day, as part of directives from the Nigerian Communications Commission (NCC) to drive transparency.
According to a report by Nairametrics, an industry source confirmed the new measure, noting that subscriber complaints over data depletion have now become a major concern in the industry, as it undermines trust.
“An average subscriber believes their service provider steals their data once their data is exhausted before time or depletes faster than they expected, which is not true.
“Over the years, we have tried to enlighten subscribers on factors that could lead to the fast depletion of their data, which include smartphone functionality, among others.
“And now, we are looking at tools that could show the subscribers not just what they have used, but also how they have used it to further promote transparency,” the source said.
According to the source, operators are also intensifying their sensitisation campaigns to help subscribers understand why their data can run out quickly.
Recall that NCC carried out an audit about 24 months ago across the mobile networks and found out that there was “no major” issue of data depletion, contrary to claims and complaints by subscribers.
Findings showed that the major issue still concerns the types of mobile phones and the activities users perform on them.
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