E-Financial
‘Insider Involvements Account for 80% of Electronic Fraud’

Oluseyi Akindeinde, chief technical officer, Digital Encode, has attributed internal collaboration 80 percent of electronic frauds recorded in the country.
He said that the incidences are more evident in the financial institutions whereas the firms put in place information technology infrastructure to prevent external intrusion; insiders are busy abusing trust reposed in them.
Akindeinde, whose company is actively involved in deploying of cybersecurity solutions for organisations noted that challenges encountered in the fight against cybercrimes include; under reporting of electronic fraud; lack of cooperation from affected parties or institutions; false claims; and deliberate sabotage of the fraud investigation process.
He explained that outside trained manpower, most organisations in the country cannot afford preventive measure against hackers.
“For instance, Coreimpact software, which is a tool use by organisations and governments to conduct security checks on their networks cost between $75,000 and $100,000 and the training costing almost the amount is out of reach to many organisations. The applications are still a little expensive especially as this software are foreign owned coupled with the downturn in foreign exchange. However, companies are finding a way of it by scoping their environment well,” he added.
He urged government to set up cyber security operating centre that will give real time protection of networks of national critical infrastructure.
According to him, the centre will serve as surveillance system for that will monitor activities on the networks of tier 2 internet service providers that bring internet in the country both undersea cable infrastructure and satellite networks as well as the country’s top level domain name the .ng network.
He added that organisations such as banks and telecom operators among others also need to establish their cybersecurity operating centre that will monitor their networks against hackers as well as electronic fraud.
Corroborating Akindeinde, Mike Odusami, chief executive officer, MAXUT Consulting and a member of Nigerian e-Fraud Forum (NeFF) said that third-party vendor risks are real as evidenced by the spate of security breaches that occurred in 2014 and 2015 at reputable global organisations.
“Banks risk exposure from cyber-attacks hinges not only on their own internal security and compliance efforts, but also on the strength of third parties that you share confidential customer data with, and those that are connected to your information systems. For starters some of the most damaging cyber-attacks reported in the last two years were perpetrated by exploiting weaknesses in third party information systems prior to gaining a foothold on the sought-after target.”
Osita Nwanu, Head, Systems Control & Business Continuity Management First City Monument Bank Limited, said that e-fraud will continue to grow, and combating it requires effective fraud strategies, collaboration and cooperation of many organisations in Nigeria including government agencies and other countries.
“If otherwise, cybercriminals would be getting richer from the hard work of others due to lack of united front on the part of everyone. As financial institutions adopt emerging payment systems and other technological innovations as a means of increasing revenue and reducing costs; cyber thieves on the other hand, are exploiting gaps inherent in these innovations to perpetrate fraud bearing in mind, the fact that security is usually not the primary focus in most of these innovations.”
E-Financial
Bank Customers to Pay N1,500 for ATM Card Issuance, Replacement – CBN

Central Bank of Nigeria (CBN) has said that the cost of issuing or replacing a standard debit or credit card will rise by 50 percent to about N1,500, up from about N1,000.

The new charge is contained in the Exposure Draft of the Guide to Charges by Banks and Other Financial Institutions in Nigeria, 2026, released by the Central Bank of Nigeria.
The draft followed a circular issued to banks, other financial institutions and the public, dated April 21, 2026, and signed by Rita I. Sike, director, Financial Policy and Regulation Department.
Under the revised guide, issuance and replacement of regular or basic debit and credit cards will attract a N1,500 fee, while charges for premium debit, credit or hybrid cards will be negotiable.
In the 2020 guide, debit card charges were fixed at N1,000 as a one-off fee for issuance, replacement of lost or damaged cards, and renewal upon expiry, applicable across all card types.
The CBN said the review is part of its mandate to promote a safe and sound financial system, accelerate the adoption of innovative financial services, and enhance financial inclusion, particularly in micropayments and transactions.
According to the regulator, the revised guide expands the range of financial services, encourages innovation, strengthens oversight and accountability, and promotes financial inclusion through lower tariffs for micropayments. It also updates certain banking charges to support increased use of electronic channels and accommodate new industry participants since the 2020 version.
The apex bank said the draft has been exposed to the public for comments and input on the proposed fees, with submissions expected via [email protected] on or before May 08, 2026.
The guide provides a framework for the application of charges, including fees and rates, on products and services offered by financial institutions in Nigeria. It applies to all institutions licensed or regulated by the Central Bank of Nigeria.
The charges, according to the regulator, were developed following extensive consultations with stakeholders and are aimed at enhancing flexibility, standardisation, transparency and competition in the financial system.
It added that where charges are designated as negotiable, financial institutions must inform customers of their right to negotiate at the start of transactions and reach mutual agreement on applicable fees through verifiable means.
Where limits are specified, charges must not exceed the prescribed maximum or fall below the minimum.
The apex bank noted that the guide is not exhaustive and that financial institutions must seek prior approval before introducing new products, services or charges not covered.
The framework applies to a wide range of institutions, including commercial banks, merchant banks, payment service banks, non-interest banks, microfinance banks, finance companies, primary mortgage banks, development finance institutions, credit guarantee companies, mobile money operators, and other institutions designated by the regulator.
In line with existing consumer protection regulations, the apex bank said non-credit charges can only be applied to the extent of the available account balance, with any outstanding fees deferred until the account is funded. Such deferred charges will not attract interest.
The guide is to be read alongside the relevant guidance notes and glossary provisions and will supersede the 2020 version when it takes effect on May 1, 2026.
E-Financial
ProvidusBank Launches Ado-Ekiti Branch, Eyes Nationwide Rollout

ProvidusBank Plc has commissioned a new branch in Ado-Ekiti, advancing its expansion strategy across Nigeria’s high-growth markets while leveraging its compliance with the Central Bank of Nigeria’s (CBN) recapitalisation directive since January 2025.

ProvidusBank
The move aims to enhance financial inclusion, support local enterprises, and deliver banking services closer to communities and businesses.
At the event, Executive Director/Chief Financial Officer, Deoye Ojuroye, described the rollout as part of a 12-month plan to bolster the bank’s nationwide presence.
“Our approach is deliberate—we are growing in the right places, supporting real economic activity, and building a bank that is both resilient and responsive to customer needs,” Ojuroye said.
He emphasised the bank’s robust capital and risk management, stating: “We are well capitalised within our regulatory category, giving us confidence to expand responsibly while aiding businesses and communities.”
ProvidusBank plans further branches in strategic locations over the next year, underscoring its focus on scalability, accessibility, and sustainable growth as a trusted partner for individuals and enterprises.
E-Financial
Fidelity Bank Bolsters SME Growth with April Masterclass Series on Pricing, Digital Tools, Global Trade

Fidelity Bank Plc has launched a series of high-impact masterclasses in April 2026 to empower Nigerian Small and Medium Enterprises (SMEs) with practical skills for pricing, digital expansion, and international growth.

Fidelity Bank
The initiative aligns with the bank’s drive to boost SME operational efficiency and market access amid Nigeria’s economic challenges.
The flagship session, “Pricing That Works: How to Charge Right and Earn More,” took place on April 10 at the Fidelity SME Hub in Gbagada, Lagos. It drew about 100 entrepreneurs from diverse sectors, offering insights into costing, value-based pricing, pricing psychology, and customer perception to ensure profitable, customer-friendly strategies.
Buoyed by positive feedback, the bank rolled out three more sessions. The second, “Baking Masterclass: From Kitchen to Cashflow,” ran on April 14 and 15, providing hands-on training for bakers and food businesses to enhance product quality and profitability.
Divisional Head, SME Banking, Ugochi Osinigwe, stated: “At Fidelity Bank, we believe that when SMEs succeed, the economy grows. That is why we have curated masterclasses on pricing, product improvement, online sales, and global expansion to equip entrepreneurs with immediate, actionable tools.”
She highlighted the series as part of broader SME support via the Fidelity SME Hub, including advisory services, funding, and nationwide programmes. The bank recently earned the Best Retail and SME Bank Award from Independent Newspapers.
Upcoming events include “Grow Online Sales on a Budget” today, April 24, focusing on low-cost digital strategies for visibility and sales; and “Take Your Business Global: One-on-One Trade Advisory” on April 29, covering export readiness, payments, markets, and compliance.
Fidelity Bank, ranked among Nigeria’s top lenders, serves over 10 million customers via 255 branches, digital platforms, and its UK subsidiary, FidBank UK Limited. It has clinched awards like the 2024 Excellence in Digital Transformation & MSME Banking from BusinessDay BAFI Awards, Most Innovative Mobile Banking App from Global Business Outlook, Best Bank for SMEs from Euromoney, and Export Financing Bank of the Year from BusinessDay BAFI.
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