eTranzact International PLC, Africa’s premier e-payments solution provider, on Monday received the prestigious BSI ISO 27001 & ISO 20000 certifications from the British Standards Institute – the national standards body of the United Kingdom.
The certifications presented to eTranzact at its corporate headquarters in Lagos- ISO 20000:2011 for Service Management System (SMS) and ISO 27001:2013 for Information Security Management System (ISMS) are the World’s highest standards of information security and service delivery, demonstating eTranzact’s commitment to a world-class, customer-oriented service culture and environment.
Presentation of the certification was done by a team led by Mr Ahmed Basher MBE’, acting deputy British High Commissioner, who congratulated the CEO, management and staff of eTranzact for joining the class of International organisations with these certifications.
He said; “eTranzact with the ISO 20000:2011 for Service Management System (SMS) and ISO 27001:2013 for Information Security Management System (ISMS) standards has increased its comparative advantage in its industry as well as joined the class of international organisations with these certifications.
To achieve certifications of these standards, a company must show a continuous structured commitment towards assessing security risks and managing sensitive information.
eTranzact clearly demonstratees that they are operating at this level and meets the needs of their customers.
“The ISO certifcations are a testament to eTranzact’s focus in adopting and implementing global and best practices to ensure effectiveness, efficiency, confidentiality and integrity in its day to day operations. This marks the beginning of a new journey for the company,” he attested.
While receiving the certificates, Mr Valentine Obi, CEO/Founder, eTranzact said: “We are deeply honoured to be awarded the BSI ISO 27001 & ISO 20000 certifications, a clear demonstration of our unwavering commitment to establishing a world class customer-oriented service culture and high standards of information security.
“The BSI ISO 27001 & ISO 20000 certifications are in line with our values on security and excellence, and we believe they will increase the confidence of our partners across our business lines.
“At eTranzact, we are committed to providing simple technology to power all forms of payment and will continue to ensure our products and systems meet our customer needs”
The process was anchored by a management systems consulting organization, Afenoid Enterprise Limited, which helped with the planning, establishment and implementation of a Service Management System, (SMS) to foster business value for stakeholders and an Information Security Management System,( ISMS), to preserve the value of the business.
eTranzact International PLC sits at a very critical place as the connection between users and business partners(Banks, Government and private companies) on products like:
Business to Business (B2B)
– Mobile banking: Disruptive Banking apps for 50% of Nigeria’s banking space.
-Corporate Pay: Enabling organisations to do bulk payments to bank accounts and mobile wallets across different industries; from health payment initiatives for UNICEF to staff salaries for 100,000s of thousands of Nigerian Police officers.
-JusTopUp: USSD and app based topUp engine for Banks and Telcommunication companies
-eTranzact Strong Authentication (ESA): Securing payments with a soft token that is truly seamless.
-ATM Cardlex Cash: Pioneering cash withdrawals at ATM without cards from Bank accounts and mobile wallets.
-ATM Payoutlet: ATM bill payment solutions for banks
-Webconnect+: Web payment gateway that allows payment from debit cards online.
-Debit and Prepaid Master Card: Card solutions for Banks, government and businesses.
Business to Consumer (B2C)
-PocketMoni: At the forefront of driving cashless transactions and mobile money in Nigeria, PocketMoni has over 4 million users and 8,000 agents.
-BankIT: Elimination of paper, cash and cards for transactions at point of sale, whether online or at physical locations. BankIT works directly with a customers’ bank accounts accessible through multiple channels – Web, Mobile, and USSD.
-Payoutlet(Consumer): Direct consumer top up to mobile phones, direct payments to billers across telecommunications, CableTV, Airline, Online betting, religious bodies, etc., and funds transfer to bank accounts and mobile wallets.
eTranzact recently announced a corporate rebranding and strategic repositioning across its markets.
These have distinguished eTranzact as Africa’s premier e-payments solution provider delivering electronic transaction switching and payment processing solutions across POS, web, mobile, ATMs and cards.
With operations in various countries, eTranzact’s multi-application and multi-channel electronic transaction switching and payment platforms has won numerous awards.
Setting the pace for payment solutions since inception in 2003, it has today evolved into a brand with global reach extending its innovative services to cut across different sectors.
ICIJ Fingers Western Union, MoneyGram as Conduits to Launder Criminal Cash
International Consortium of Investigative Journalists (ICIJ) has uncovered how companies like Western Union and MoneyGram play a hidden role in laundering cash from around the globe.
In May, the International Criminal Court ruled that Jean-Pierre Bemba Gombo, former vice president of the Democratic Republic of Congo, will not be compensated for spending more than a decade in detention on war crimes and other charges mostly overturned on appeal.
He will not be reunited with his planes, villas and river cruiser, nor will he receive the $77 million he asked for in compensation.
After 12 years and more than 100 witnesses, history now records just one judgment of guilt: that Bemba bribed witnesses using Western Union and MoneyGram International, the world’s largest money transmitters.
Bemba and his allies, the court found, offered soldiers and civilians $100 or more — and in some cases relocation to Europe — to lie in Bemba’s trial.
In 2002 and 2003, Bemba commanded 1,500 Congolese soldiers who intervened in a conflict in the neighboring Central African Republic.
His forces killed civilians and raped women and girls as young as 10, victims and other witnesses later claimed.
The ICC found Bemba guilty of war crimes, crimes against humanity and witness tampering in 2016. The first two charges were overturned on appeal in 2018.
The bribery conviction held up.
A leak of U.S. government banking records reveals new details about the alleged payoffs — and the role Western Union played in them.
Bemba and four aides, also convicted of bribing witnesses, sent more than $429,000 through Western Union from 2005 to 2015, according to a suspicious activity report submitted by Western Union to the Financial Crimes Enforcement Network, a division of the U.S. Treasury Department. It is unclear how much of this money was used for bribes.
The suspicious activity report cites hundreds of recipients in 23 countries and names three people who have not been identified before, including one of Bemba’s key allies, Narcisse Arido, who received nearly $30,000 through Western Union, according to the report.
The Western Union report is also notable for its timing.
Financial institutions are required to regularly examine transactions and accounts for signs of money laundering and other types of financial crime.
Western Union didn’t file the suspicious activity report, or SAR, describing the payments until 2015 or later — at least seven years after Bemba’s arrest.
The undated Western Union document is one of more than 2,600 records obtained by BuzzFeed News and shared with the International Consortium of Investigative Journalists as part of the FinCEN Files investigation.
The reporting team found that banks, money transmitters like Western Union and other financial institutions have moved vast amounts of money for people accused of corruption and other crimes, often long after allegations were first made public
Bemba’s money flows are among suspicious transfers worth at least $150 million that went through Western Union and MoneyGram between 2005 and 2017, according to an ICIJ analysis of transactions from the FinCEN Files.
The two companies filed or were cited by other financial institutions in 236 suspicious activity reports, according to ICIJ’s analysis. Suspicious activity reports reflect the views of banking professionals and are not themselves evidence of criminality.
Payments through money transmitters, while often small, are central to modern crime. The FBI counts such payments as the third most common method to launder money, after bank transactions and payments in hard cash.
Recent cases in which money transmitters allegedly played a central role include several involving opioid trafficking rings and the crime rampage of a violent Eurasian mobster.
“Certain money transfer companies have repeatedly demonstrated a readiness to provide essential support to criminals and terrorists,” said David Pressman, an attorney suing Western Union, MoneyGram and two Russian banks on behalf of families of victims killed by Ukrainian separatists who shot down Malaysian Airlines flight MH17 in 2014.
“The business model is predicated on moving cash fast, at a global scale, even when it means moving cash to those intent on carrying out murderous acts.”
Big guys and little guys
The amount of money that Western Union, MoneyGram and other money transmitters send worldwide in a year exceeds the gross domestic product of Switzerland or Saudi Arabia. More than $689 billion was sent in 2018, the last year for which figures are available.
While remittances — especially transfers to relatives — are a crucial source of income for many people, especially in poorer countries, crime agencies say drug and human traffickers, fraudsters and arms smugglers push money around the world through the same companies.
The Financial Action Task Force, an international network of government anti-money-laundering agencies, found that many criminals avoid banks because they see money transmitters “as offering less risk of detection.”
Money transmitters are hard to monitor; there are 23,968 companies in the United States alone that fall under the technical term “money service business.” They are based at post offices, banks, liquor stores, Walmarts and gas stations. They range from behemoths like Western Union to a three-person outfit in Pago Pago, American Samoa.
Like banks, American money transmitters must report suspicious activities to FinCEN, the U.S. agency that oversees the fight against financial crime. Yet officials acknowledge that they catch little of the illicit money that passes through money transmitters.
Criminal exploitation of money transmitters is one of the “most significant vulnerabilities” in the United States, according to the Treasury Department’s 2020 report on the national strategy to counter illicit finance. There are simply not enough auditors to monitor the industry, the strategy paper said.
In the vast money transmission sector, the FBI calls MoneyGram and Western Union the “Big Guys.”
The big guys have a big rap sheet.
In 2012, the U.S. Justice Department agreed not to prosecute Dallas-based MoneyGram, the world’s second-largest money transmitter, after its agents conspired with fraudsters to trick victims into sending money with false promises of lottery winnings and bargains.
“MoneyGram Agents knowingly entered false addresses, telephone numbers, and personal identification” and took fees for processing the frauds, the company admitted in a statement of facts filed in federal court.
To escape prosecution, MoneyGram agreed to create a system to spot and stop potential frauds, tie executive bonuses to compliance with the law and require every MoneyGram office worldwide to follow U.S. anti-money-laundering rules, among other conditions.
MoneyGram broke the agreement when its new anti-fraud system failed to prevent a substantial number of criminal transactions, according to the Justice Department. MoneyGram paid a $125 million penalty.
Citing MoneyGram’s “environment of fraud,” the Justice Department in 2014 took the unusual step of suing a senior executive. It accused the company’s chief compliance officer, Thomas Haider, of allowing criminals to use MoneyGram “to defraud innocent consumers and then launder the proceeds.” Haider settled and paid $250,000.
Western Union, headquartered in Colorado, operates in more than half a million locations worldwide, compared with MoneyGram’s more than 350,000 outlets.
In 2010, the company agreed to upgrade its anti-money-laundering systems and paid $94 million to settle charges that drug, human and weapons smugglers misused the company to move vast sums of money across the U.S.-Mexico border.
Seven years later, Western Union agreed to pay $586 million after a U.S. investigation found that the company enabled scammers to defraud hundreds of thousands of Americans who paid to claim prizes or job offers that didn’t exist. “Various Western Union agents were complicit in these fraud schemes, often processing the fraud payments in return for a cut of the fraud proceeds,” the Justice Department said in a news release.
A year later, New York state fined the company $60 million for, among other things, waving through cash for criminals in China. And in 2019, French officials fined the company for failing to alert regulators to suspicious customers in Afghanistan, Iran and Turkey.
Western Union told ICIJ that it would respond to questions. It never did; the company’s communications chief, Claire Treacy, did not return subsequent emails or phone calls.
MoneyGram proposed a phone conversation with ICIJ to “potentially help” with research. MoneyGram canceled the call and sent a written response in which the company declared that it had found “several statements to be completely baseless.” The company did not explain what it considered “baseless.”
“MoneyGram takes financial crime very seriously and does not tolerate unethical or illegal conduct,” the company said in a statement. MoneyGram “has invested tens of millions of dollars in our state-of-the-art compliance program” and “has among the lowest fraud rates in the industry,” it said.
Jean-Pierre Bemba’s detention in 2008 made global headlines after police in Brussels arrested him and the ICC asked African and European capitals to seize villas, cars, bank accounts and a Boeing 727-100.
The ICC, which was created to bring the world’s worst war criminals to justice, whisked Bemba to The Hague, where his trial opened in November 2010. He was charged with witness tampering three years later.
“Whiskey” was Bemba’s code name for Western Union and “Mike” for MoneyGram, according to wiretaps obtained by ICC prosecutors. “Never, never, never” should payments pass through a bank account, Bemba told one aide.
Bemba conspired with aides – all of whom were also convicted, including his defense lawyer and a member of the DRC parliament – to coach witnesses to pretend that they were soldiers and testify in Bemba’s favor.
During his trial, prosecutors alleged that Narcisse Arido, an expert witness for Bemba’s defense, lured Central African witnesses with the hope of asylum in Europe and “exploited the precarious personal situations of these witnesses, selling them the illusion that by testifying falsely for Bemba they would have a better future.”
Sometime after Oct. 12, 2015, Western Union filed a suspicious activity report to FinCEN saying an employee had “identified” news about Bemba on the ICC’s website. Western Union reported almost 2,000 transfers from 2005 to Oct. 12, 2015, that involved Bemba and accomplices.
Arido, for example, received $28,732 from 30 Western Union branches in seven countries, according to the suspicious activity report. The ICC had issued a warrant for Arido’s arrest at least a year and 10 months before Western Union submitted its report to FinCEN.
The Western Union report indicates that Arido sent payments to three people in Cameroon and France: Arlette Josiane Tongui Bengue, Louis Kotys and Sylvie Ngo Manding. The average transaction was worth less than $300. It is unclear whether the payments were part of the bribery scheme.
Kotys and Ngo Manding could not be reached. Tongui Bengue, who now lives in Quebec, refused to answer questions when contacted.
You don’t need Western Union or banks to “go around and threaten a witness with a monkey wrench,” said Robert Cryer, a law professor at the University of Birmingham in England. “But money is central to other forms of witness intimidation.”
In a WhatsApp call with ICIJ, Bemba denied bribing witnesses. “No, that is absolutely false,” Bemba said. “I was not in a position to do it.” He has appealed the rejection of his compensation request.
From drug dealers to the godfather
From bustling metropolises like Tokyo to the world’s smallest capital city, Ngerulmud in Palau, Western Union’s black and yellow logo or MoneyGram’s white arrow can be found almost everywhere. For a fee, the companies offer an easy way to wire money to a loved one in a panic or to seal a business deal on a deadline. They play an essential role in the lives of tens of millions of people who use their services, from vice presidents to journalists.
While a bank-to-bank transfer can take days, both companies claim to make cash available “within minutes.”
There’s no stopping all illicit money transfers, especially those involving small dollar amounts and people not known to law enforcement.
But financial institutions are supposed to be on the watch for people like Anthony Gomes and his cronies.
Gomes and others helped introduce the potent opioid fentanyl to the U.S., routing the drug from Chinese laboratories to American dealers and users through the postal system. More than 36,000 Americans died last year from overdoses of fentanyl and similar synthetic drugs.
His trafficking ring hid transactions through offshore accounts and wired money through Western Union, according to court documents.
The records show that he and others sent $17,600 to China in one month alone via the money remitter.
“I have the guy on the way to wu [Western Union] now give me a few,” Gomes emailed another dealer, according to court records. “Ok good stuff,” the fentanyl dealer replied. “New batch is even stronger than [the] last.”
At least four Americans, including 19-year-old Daniel Latjerman in North Dakota, were killed by fentanyl imported by Gomes’ ring, prosecutors said. Gomes pleaded guilty in 2018 to conspiracy charges related to drug trafficking and money laundering.
Gomes and eight others appear in a spreadsheet included with a suspicious activity report in connection with more than $403,000 in payments made via MoneyGram from 2012 to 2017. Also named in MoneyGram’s undated report was Darius Ghahary, a northern New Jersey man charged in 2014 with manslaughter after Latjerman died. Ghahary died in custody. It is unclear why MoneyGram filed the report when it did.
MoneyGram helped move money for Ghahary despite his well-publicized conviction for internet fraud more than a decade earlier.
Money transmitters are one of “two key payment systems which support illicit procurement of opioids,” the assistant director of the U.S. Immigration and Customs Enforcement told Congress in 2018. Just a few months earlier, an undercover agent of the U.S. Drug Enforcement Administration told a federal court that he received fentanyl in a box marked “peanuts” after wiring $80 to China via MoneyGram.
Last year, the Treasury Department alerted financial institutions to the potential abuse of money transmitters in fentanyl and synthetic opioid trafficking.
The FinCEN Files show that one of America’s most dangerous Eurasian mafia dons built his empire with help from money transmitters.
In 2018, Razhden Shulaya, a Brooklyn tow-truck-leasing company manager, was convicted in New York of masterminding “a vast and violent criminal enterprise” involving gambling, credit card fraud, contraband cigarettes and stolen chocolates. Authorities said he also had plans to defraud casinos with rigged slot machines.
Shulaya was a “thief-in-law” the Russian equivalent of a godfather, U.S. prosecutors said. “He used his power to steal, defraud, extort and disfigure.” They cited occasions when Shulaya pistol-whipped his nephew and battered the face of a lieutenant after a perceived insult. Members of his gang beat enemies with pool cues. Others, to curry favor, gave Shulaya a Mercedes and a crossbow as gifts.
Shulaya is serving a 45-year prison sentence in West Virginia. He has appealed his conviction.
Two years before Shulaya’s conviction, FinCEN reported that an “associate” named George Meskhishvili sent $12,600 from Western Union locations in New York City to eight people, including Shulaya.
The agency’s report called Meskhishvili one of the possible “central facilitators” in the financial networks of Eurasian crime gangs. Meskhishvili has not been criminally charged.
FinCEN said the transactions were suspicious because many amounts were below the $10,000 threshold that banks must report in currency transactions, or were sent on the same or consecutive days.
In May 2014, Meskhishvili wired $1,200 from Brooklyn to Shulaya at the Bellagio hotel and casino in Las Vegas weeks before the U.S. launched its investigation. By the time Western Union approved Meskhishvili’s payment to Shulaya, the thief-in-law had previously been arrested in Europe during a high-profile anti-mafia crackdown. Shulaya was also wanted in Russia on unspecified charges, according to U.S. prosecutors.
ICIJ was unable to reach Meskhishvili for comment through social media or his last listed address in Brooklyn.
Asked five times why it approved payments to Shulaya, Western Union never replied.
CBN Tasks Banks on Zero Balance for New Account Opening
Central Bank of Nigeria (CBN) has urged the Deposit Money Banks (DMBs) to allow zero balance for the opening of new accounts, as part of the efforts to promote greater financial inclusion across the country.
This disclosure was made in the Monetary, Credit, Foreign Trade and Exchange Policy Guidelines for 2020/2021 fiscal year, which was issued by the apex bank.
In addition, the banks are also expected to simplify their account opening processes, while adhering to Know-Your-Customer (KYC) requirements in the push towards financial inclusion.
While stating that these measures are part of the efforts to encourage banks to intensify deposit mobilization during the 2020/2021 fiscal years, the apex bank also encouraged banks to develop new products that would provide greater access to credit.
A part of the report reads, “As part of its effort towards promoting greater financial inclusion in the country, the bank shall continue to encourage banks to intensify deposit mobilization during the 2020/2021 fiscal years.
Accordingly, banks shall allow zero balance for opening new bank accounts and simplify their account opening processes, while adhering to Know-Your-Customer requirements.
“Banks are also encouraged to develop new products that would provide greater access to credit.”
In addition, the apex bank said that the Shared Agency Network Expansion Facility (SANEF), which was established to enhance the provision of financial services access points in under-served and unserved locations and drive financial inclusion through agent banking, would continue in the 2020/2021 fiscal years.
It states that banks, mobile money operators, and super-agents would continue to render returns in the prescribed formats and frequency to the CBN.
CBN Sets to Assess Banks over Looting
Central Bank of Nigeria (CBN) is set to carry out an assessment of banks following a series of attacks unleashed on them by hoodlums last week.
A source at the apex bank, who was not mandated to speak, told The Nation: “We will make assessments over the weekend to see the extent of damage that banks suffered”.
The source stated that the CBN wants to be adequately informed of the extent of damages the banks suffered before taking any action.
According to the source: “Once we review the situation over the weekend we will know what to do”.
However, the source pointed out the duty of the CBN is to regulate the banks while the banks “are the ones to assure their customers of the safety of their deposits”.
On Sunday, most banks in the Abuja metropolis manipulated their Automated Teller Machines (ATMs) not to dispense cash.
A security guard at one of the new generation banks told The Nation the management manipulated the ATMs to prevent hoodlums from further damaging the machines while trying to steal cash.
Other than Jaiz bank in Central Area, which had only one ATM dispensing cash, no bank The Nation visited from Garki, Wuse, Central Area, parts of Asokoro and Gana Street on Maitama dispensed cash through their ATMs.
Adding some perspective to the development, Abdul Imoyo of Access Bank said though he was not in town to confirm if the management of the bank took that decision, his take was that the bank may have fixed the ATMs from dispensing cash to prevent its customers from being robbed by vandals.
According to him: “We have heard that these hoodlums lay in wait for customers make withdrawals from ATMs before robbing them of their money”.
“Robbing people who use ATMs may be the reason for manipulating the ATMs. It could be precautionary I don’t know. It is not peculiar to a particular bank”.
His bank, he said, “maybe staying on the side of caution, they don’t want to put people’s lives in danger”.
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