Telecom
My Advice to Ntel

Recently, one of my guests on Tech Trends on Channels TV said and I quote, “doing business in Africa is harder, but doing business in Nigeria is hardest”. She stressed “hardest” in a way tha I cannot truly express in writing.
I can say for sure that she is on point. Being in business in this period of uncertainty has been one roller coaster experience for a lot of big and small businesses. Can this be one of the reasons some businesses are struggling to provide the services they do provide?
Like many digitally connected minds, my life, more or less, depends on data. In fact, data rank high on the list of my priorities and on a good month, 100GB of data is a good starting point.
You can, therefore, imagine that I have been, (and still is in some cases), customer to a number of Internet service providers and this cuts across all the popular and unpopular ones.
The latest guys I decided to join is Ntel and you bet what attracted me primarily is the promise that it is unlimited, but how unlimited is this unlimited? I am honestly not sure about that, but quite frankly, I think Ntel should do more than just talk.
Let me use this opportunity to share a few thoughts with the Ntel team.
More Transparency
Ntel claims that customers get unlimited data during the period of validity. Can I beat my chest to say that is what I enjoy? The answer is a “no”. I think whatever Ntel is offering is shrouded in secrecy and the simple reason is that, Ntel does not allow you to know how much data you have consumed at any point in time. It is, therefore, difficult to know if you get throttled after a particular threshold. In fact, I feel this is what happens, based on my observation, but I cannot prove it because, usage is completely hidden.
I have written ti Ntel support a couple of times to ask for my usage and they would respond by asking why I am bothered about my usage for an unlimited plan? Such responses are quite narrow, if you ask me. Unlimited or not, I have a right to know what I have consumed at any point it in time.
I do not even need to write to Ntel support to know this. It is as simple as logging into the backend of my account to see it. Ntel needs to upgrade!
Improve Quality of Service
This demand is not to Ntel alone because, many other providers are also guilty as charged. As an Ntel customer, however, I wish to direct this to them, especially, if they want me to remain a paying customer. In the last two weeks, I have written to their customer service multiple times, complaining about slow Internet speed or outright downtime.
Yes, there have been time I enjoyed the service, non-stop, but quite frankly, it is not stable yet. Maybe, Lagos operation is still work-in-progress for them? Yes, this is a possibility, but as a customer, I want the best as promised.
Time will tell if I will retain Ntel as one of my providers or give them a red card. Just as I was editing this article, Yomi Adegboye of Mobilityarena.com published an article on the same issue and he mentioned Ntel. One would wonder what really the problem is with this latest entrant to service provision. Maybe it is time to go fibre. once and for all?
These are my thoughts as a thought leader and a customer of Ntel. I only hope it leads to improved quality of service?
CFA is the Founder, www.CFAtech.ng & Co-producer/Presenter,Tech Trends on Channels Television
Telecom
Google Rolls Out Search Live AI to 200+ Countries, Including Nigeria

Google has launched its Search Live feature globally to over 200 countries, including Nigeria, where AI Mode is available, enabling voice-and-camera conversations in users’ preferred languages.

Powered by the new multilingual Gemini 3.1 Flash Live model, it delivers natural, real-time interactions via the Google app on Android or iOS—tap the Live icon under the Search bar.
Ideal for hands-free help, users can speak queries for audio replies, follow-ups, or web links. Camera integration adds visual context, like troubleshooting a shelving unit, or pairs with Google Lens for real-world chats.
From the app or Lens, Nigerians can now explore, learn, or solve tasks instantly, boosting everyday productivity worldwide.
Telecom
IFC Invests $45m to Green African Telecom Sites

Clean and reliable power for telecom networks in Ethiopia, Liberia, and Sierra Leone will be expanded following a $45 million investment by the International Finance Corporation (IFC) in IPT PowerTech.

The investment targets countries where limited power supply continues to slow digital connectivity and broader economic participation, the institution stated earlier this week.
To enable this expansion, the IFC is providing a $45 million corporate financing package consisting of an A-loan of $27 million and $18 million in blended finance.
The blended portion is sourced from the Canada-IFC Blended Climate Finance Programme and the IDA20 Private Sector Window Blended Finance Facility.
The initiative marks the IFC’s first direct infrastructure engagement in Liberia in a decade and in Sierra Leone in six years.
It will help scale solar- and battery-based power systems that reduce reliance on diesel and support greener, more resilient telecom networks.
By improving the quality and stability of power to telecom towers, the initiative will strengthen mobile coverage and ensure that households, schools, health centres, and small businesses can depend on consistent digital services, said the IFC.
The funding supports the modernisation, operation, and maintenance of 2 235 telecom sites across the three nations. More than 90% of these are located in off-grid or weak-grid locations.
With new solar and battery systems powering these sites, mobile networks will experience fewer outages and improved service quality.
Optimising the energy mix is estimated to reduce power costs for operators by up to 30% in Liberia, 26% in Sierra Leone, and 52% in Ethiopia.
This transition is also expected to cut emissions by more than 10 624 tonnes of carbon dioxide annually. Furthermore, the partnership will promote gender inclusion by expanding opportunities for women in technical, operational, and leadership roles within the sector, says the IFC.
This agreement reflects a shared vision for a greener telecom industry and empowers the company to scale its innovative energy platforms, according to Nabil Haddad, CEO of IPT PowerTech Group.
Reliable and affordable power for telecom networks is a cornerstone of Africa’s digital transformation, said Nathalie Kouassi-Akon, IFC regional director for West Africa and the Gulf of Guinea.
Through this partnership, the institution is supporting a scalable, private sector-led solution that enables mobile operators to reach underserved and fragile communities more sustainably, added Kouassi-Akon.
The project advances the World Bank Group and African Development Bank’s Mission 300 initiative, which aims to provide electricity to 300 million Africans by 2030.
Telecom
Expedier Launches Platform to Ease Cross-Border Payments for African Firms

Expedier has unveiled “Expedier for Business,” an online pro-banking platform to simplify global payments, multi-currency transactions, and financial operations for expanding companies.

Kingsley Madu
The tool centralizes payments, invoicing, payroll, and treasury into one secure dashboard, tackling challenges like fragmented systems and poor visibility that hinder international scaling.
Kingsley Madu, Co-Founder and CEO of Expedier, said: “African businesses are increasingly global… Expedier for Business was built to simplify how companies manage money across borders while maintaining visibility, control, and compliance.”
Key features include customizable dashboards for payments, invoices, and workflows; support for USD, CAD, GBP, EUR, and more; virtual cards; automated payroll/invoicing; currency swaps; and real-time tracking.
Security measures cover two-factor authentication, KYC/KYB verification, and team access controls.
As cross-border trade and remote work boom in Africa, the platform aids firms dealing with international suppliers, teams, and customers. It is now available for organizations scaling globally.
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