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Telcos May Block Skype, WhatsApp Calls over Haemorrhaging Revenue

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With the economic crisis in the country hitting businesses hard, telecommunication firms are opting for drastic measures to boost revenue, including moves that may block subscribers from accessing Skype and other Over-the-Top services, according to the Punch.

Telecoms companies in the country are hoping to address concerns over revenue loss from international calls and hit a revenue target of N20 trilion.

Pucnh gathered that subscribers might also be prevented from performing certain functions like voice and video calls on WhatsApp and Facebook, among other OTT services.

Skype is a proprietary Voice-over Internet Protocol software for calling other people on their computers or mobile phones.

Phone calls using the Skype software can be placed to recipients on the traditional telephone networks; and calls to other users within the Skype service are free-of-charge, while calls to landline phones though reasonably priced, are charged via a debit-based user account system.

“It is an aggressive approach to stop further revenue loss to OTT players on international calls, having already lost about N100tn between 2012 and 2017,” a manager at one of the major telecos in the country said.

Speaking on the condition of anonymity, the manager said, “If we fail to be pro-active by taking cogent steps now, then there are indications that we may lose between N20tn and N30tn, or so, by the end of 2018.”

The source added that the increasing rise of the OTT players, who provide voice and Short Message Services, or apps such as WhatsApp, Skype, Facebook, BlackBerry Messenger and Viber, was eating deep into the voice revenue of telecommunications companies in the country by more than 50 per cent.

A United Kingdom-based research and analytics company, Ovum, stated in a report recently that $386bn loss would accrue over a period of six years – between 2012 and 2018 – from Nigerian customers using the OTT voice applications.

“Generally, the main fear of the telecoms operators here will be that customers will increasingly use Skype as a substitute for conventional international calls,” the Principal Analyst at Informa Telecoms and Media, Matthew Reed, said.

Telecoms operators in the country said that international calls made up a critical part of their revenue because of Nigeria’s large expatriate and Diaspora population.

The apprehension over shift from voice call, according to them, is worsened by the steep decline in voice revenue.

The operators stated that at the start, they were looking to offset the fallout of intense competition by closing gaps that were spurring revenue leakage in the business.

They blamed the Nigerian Communications Commission for not properly regulating the sector in order to protect and keep them in business.

But reacting to the development, Mr. Tony Ojobo, Director, Public Affairs, NCC said, “We don’t have any evidence of that. We do not regulate the Internet.”

Mr. Kenneth Omeruo, Managing Director, TechTrends Nigeria said, “I am not aware of this development but globally, operators and network equipment makers don’t really embrace Skype.

“They liken Skype to an individual who takes undue advantage of other people’s generosity without giving anything in return. Globally, there is this apprehension among telecoms operators that Skype only steals their customers, while they invest billions of dollars to build, expand and upgrade networks.”

Major operators in the country’s $38bn telecoms market such as MTN, Globacom, Airtel and Etisalat said if the NCC failed to take decisive actions, they would keep struggling to counter a trend in which the prices of basic voice and data services were declining.

For instance, MTN Nigeria said that the OTT content services had a “cannibalising effect” on network operators’ voice and data revenue, because they provide “free” services, which duplicate those already provided by network operators such as voice calls and the SMS.

According to the firm, a ready example is WhatsApp, which provides free instant messaging services as an alternative to text messaging services provided by mobile network operators.

“It (WhatsApp) has also launched a free voice service,” the Public Relations and Protocol Manager, MTN Nigeria, Mr. Funso Aina, said, adding, “The point to note in this argument is that the OTTs allow users to send unlimited texts, images, video and audio messages free of charge, using their current data plans.”

According to him, the problem is that these services are provided using network infrastructure of the operators, but without commensurate compensation to operators.

Aina added, “At the same time, they are denying operators of revenue to grow their networks, thereby impacting on service delivery and long-term sustainability.

“For instance, to date, MTN has invested over $15bn in building its network in Nigeria. You can now imagine an OTT leveraging the network to deliver its content without investing a kobo locally. The impact on revenue is huge.

“Furthermore, because these entities are not licensed, and because they have not built any infrastructure locally, they do not have the same costs as the licensed operators.

“They do not pay taxes, they do not employ any people locally, and indeed, they have no local presence whatsoever, meaning they do not make any contribution to our economy and their services are denying those who make contributions of income.”

The MTN public relations manager stated that it was the view held by most within the industry, but noted that “at MTN, we are looking to find win-win solutions for all stakeholders.”

Aina, however, dismissed the allegation that some telecoms operators had continued to dispute a view that they were making enough money from their higher paying data services to offset the loss of voice and messaging revenues.

He explained, “Every service is provided at a cost, and we cannot subsidise one service through revenue from another; so, the argument as to whether loss of revenue from one is being offset by another is really not a fruitful argument.

“The important thing is that services must be produced efficiently and all stakeholders, including our customers, must get fair value for their investments.”

Checks by The PUNCH showed that in the United Arab Emirate, Etisalat and Du had recently lifted a ban on Skype services. Both telecoms companies had announced that their subscribers could now download the application online and make Skype-to-landline or mobile calls, which were not previously permitted.

Many telecoms operators worldwide, including some companies in the United States, the United Kingdom, France and Spain, prohibit their mobile phone customers from downloading Skype’s software, or outlaw the use of voice over the Internet phone services in their standard sales contracts.

Other carriers have imposed fees to undermine Skype’s attraction. Moreover, barriers to Skype software and similar Internet calling services are coming under increasing scrutiny as the Internet goes mobile.


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NCC Expands IPv6 Board with the Appointment of Olusola Teniola, Funke Opeke Others

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Olusola Teniola, ipNX Director has been named to the newly inaugurated IPv6 Council Board by the Nigerian Communications Commission (NCC), as part of a broader industry effort to accelerate Nigeria’s transition to Internet Protocol version 6 (IPv6).

The inauguration, which took place in Ikeja, Lagos, underscores the Commission’s renewed commitment to accelerating Nigeria’s transition to Internet Protocol version 6 (IPv6), a critical enabler of the country’s digital future.

Mr. Teniola joins a distinguished group of industry leaders, including Funke Opeke, Muhammed Rudman (Chairman), Chris Uwaje (Vice Chairman), Mary Uduma, Gbenga Adebayo, Lanre Ajayi, and Latif Ladid, alongside representatives from key regulatory and government institutions.

Speaking on his appointment, Teniola expressed appreciation to the NCC for the opportunity to serve and reiterated the importance of collaborative action in driving Nigeria’s digital transformation.

“The transition to IPv6 is no longer a future consideration; it is an immediate priority for Nigeria’s digital economy. As data consumption grows and emerging technologies such as 5G, IoT, and AI become more pervasive, we must ensure that our underlying infrastructure is scalable, secure, and globally competitive,” he said.

He further emphasized that achieving meaningful IPv6 adoption will require strong alignment across stakeholders, including telecom operators, internet service providers, enterprises, academia, and government.

“This is a collective responsibility. We must invest in capacity building, drive awareness, and create the right policy and regulatory environment to accelerate adoption. Nigeria cannot afford to lag behind in an increasingly connected world.”

The IPv6 Council Board has been tasked with developing and overseeing the implementation of a national IPv6 strategy, monitoring progress, and providing periodic updates on adoption levels across the country. The Council will also play a key role in addressing infrastructure challenges, strengthening technical expertise, and recommending policy incentives to support nationwide deployment.

Teniola’s appointment reflects ipNX’s continued commitment to shaping Nigeria’s digital ecosystem and advancing the development of resilient, future-ready network infrastructure across the country.


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QNET, Manchester City Host Football Clinic for Young Talents in Ghana

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In a transformative initiative focused on youth empowerment, talent development and community impact, QNET, an international wellness and lifestyle company and a decade-long Official Direct Selling Partner of Manchester City , has successfully hosted an elite football clinic in Accra for 25 promising young Ghanaian footballers aged 7 to 11.

QNET, Manchester City Host Football Clinic for Young Talents in Ghana

QNET

Delivered by official Manchester City coaches from 21 to 24 May 2026, the football clinic brought together talented young boys and girls from different communities across Ghana at AIS School Park, East Legon, for a unique opportunity to receive world-class football coaching, mentorship and life-skills training inspired by one of the world’s leading football clubs.

For many of the participants, the experience represented more than football. It was an opportunity to dream bigger, build confidence and believe that through hard work, discipline and determination, young Ghanaians can achieve their full potential both on and off the pitch.

Football holds a special place in Ghanaian culture and identity, inspiring generations of young people across the country. Through this initiative, QNET and Manchester City Football Club aimed to contribute meaningfully to the future of youth development in Ghana by creating an inclusive platform where children can learn, grow and thrive regardless of their background.

Trevor Kuna, Chief of Network Development at QNET said, “Football does something that few things can — it cuts across language, background and circumstance and gives young people a common language of ambition. When you watch these children on the pitch, you see not just their talent but their hunger to grow, to prove themselves, to be seen. At QNET, we believe that hunger deserves to be met with opportunity, and that is exactly what this clinic is about.”

The clinic focused not only on football skills and tactical development, but also on teamwork, leadership, discipline, perseverance and self-belief, values that are essential both in sport and in life.

Cherif Abdoulaye, QNET’s Deputy Regional General Manager for Sub-Saharan Africa, said,“,“When QNET took this initiative to Nigeria in 2023, we saw first-hand what happens when young people are given access to world-class coaching in their own communities — it shifts something in how they see themselves and what they believe is possible. Bringing it to Ghana felt like the natural next step. Ghana has a football culture that runs deep, and a new generation ready to carry it forward. We are proud that QNET and Manchester City can be part of that story.”

Philipa Harrison, Partnerships Marketing Manager for City Football Group’s MENA region, said “Over the past few days, we have witnessed tremendous passion, energy and commitment from these young players. This football clinic is about helping young people develop their abilities, enjoy the game and believe in what they can achieve in the future. We are proud to partner with QNET to bring this experience to young players in Ghana.”

For more than 10 years, QNET has been the Official Direct Selling Partner of Manchester City Football Club. QNET has also maintained a longstanding partnership with the Confederation of African Football (CAF), supporting major African interclub competitions including the TotalEnergies CAF Champions League and CAF Confederation Cup.

These partnerships reflect QNET’s broader commitment to youth empowerment, community engagement, and the development of sports across Africa.

Beyond its sports and community initiatives, QNET continues to champion ethical business practices, transparency and public education across its markets while working closely with stakeholders and authorities to address the misuse of its brand by unauthorised individuals.


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Telcos Mull Calculator to Address Data Depletion Complaints

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Mobile Network Operators (MNOs) may introduce  data calculator to enable users to measure their data usage and address complaints of rapid data depletion.

Telcos Mull Calculator to Address Data Depletion Complaints

Data depletion is the rapid exhaustion of your internet data bundle before its expected expiration.

The data calculator is a tool that will show subscribers how their data is used daily.

Telecom operators, largely the MNOs, are already providing subscribers a daily report of data used the previous day, as part of directives from the Nigerian Communications Commission (NCC) to drive transparency.

According to a report by Nairametrics, an industry source confirmed the new measure, noting that subscriber complaints over data depletion have now become a major concern in the industry, as it undermines trust.

“An average subscriber believes their service provider steals their data once their data is exhausted before time or depletes faster than they expected, which is not true.

“Over the years, we have tried to enlighten subscribers on factors that could lead to the fast depletion of their data, which include smartphone functionality, among others.

“And now, we are looking at tools that could show the subscribers not just what they have used, but also how they have used it to further promote transparency,” the source said.

According to the source, operators are also intensifying their sensitisation campaigns to help subscribers understand why their data can run out quickly.

Recall that NCC carried out an audit about 24 months ago across the mobile networks and found out that there was “no major” issue of data depletion, contrary to claims and complaints by subscribers.

Findings showed that the major issue still concerns the types of mobile phones and the activities users perform on them.


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