Telecom
NCC Puts Consumers First in New Campaign
Nigerian Communications Commission (NCC) said that it will flag off a strategic campaign soon, aimed at empowering and protecting the consumers of telecommunications services in Nigeria.
This is coming one month after the Commission declared 2017 the Year of the Consumer, meaning that throughout the year; improving the experience of the consumer will be the major focus of the Commission working with other key stakeholders vital to the success of the campaign.
Professor Umar Garba Danbatta, executive vice chairman of the Commission, said in Abuja that consumer protection and empowerment is one of the eight pillars of the 8- Point Agenda of his administration, revealed that the Commission is dedicating the year to the welfare of telecom consumers.
The flag off for the year round programme, which will hold at the NCC headquarters in Abuja, is expected to attract consumers across the country, top government officials and key stakeholders in the industry.
The Abuja event coincides with the commemoration of the World Consumer Rights Day, WCRD, 2017, whose theme is ‘Building a Digital World Consumers Can Trust’.
Key components of the Year of the Consumer include creation of greater awareness on Quality of Service, Electromagnetic Fields (EMF), Do Not Disturb (DND), and NCCs 622 complaint line.
The campaign hopes to secure the support of network operators towards meeting set targets and key performance indicators, KPIs on quality of services especially as it affects drop calls.
The year will also witness a massive awareness drive to make consumers take advantage of the Commission’s unique programmes such as the Do-Not-Disturb Code, 2442, which consumers can use to stop unsolicited text messages; and toll free number 622 with which consumers can reach the Commission in cases where the service providers fail to resolve their complaints.
The Year of the Telecom Consumer 2017, will also witness a new programme tagged “NCC Consumer Conversations” also called NCC which the Commission plans for different locations across the geopolitical zones for stakeholders’ interaction and consumer information empowerment.
Telecommunications giant, Globacom, has launched an exciting new lottery service — Glo Play Up — designed to blend fun, anticipation, and the prospect of life-changing rewards for its subscribers.
Glo Play Up offers Nigerians a simple yet thrilling opportunity to turn small predictions into multi-million-naira wins. The game invites subscribers to pick a lucky number between 1 and 9 for a chance to strike gold.
To participate, Glo customers simply dial *400# or send their chosen number via SMS to 400. Each entry costs just ₦100, and players can either subscribe daily or play on demand — whenever inspiration strikes.
In a statement issued in Lagos, Globacom described the initiative as more than just a game of chance, but a celebration of hope and possibility.
“We understand the optimism and adventurous spirit of Nigerians,” the company explained. “People love to dream, play, and believe in the power of that one big win. Glo Play Up makes that dream more attainable — it’s easy to play, affordable, and truly rewarding.”
Every Friday at 4 p.m., a weekly draw will take place at Glo’s Head Office, where ten lucky subscribers will each receive ₦1 million. In addition, a grand prize winner will be announced monthly, walking away with an impressive ₦10 million. Winners will be hosted at their nearest Glo Regional Office, and all cash prizes will be credited directly into their MoneyMaster Wallet accounts.
With Glo Play Up, entertainment meets empowerment — reinforcing Globacom’s commitment to innovation, connection, and customer delight. The service not only promises excitement but also the possibility of transforming lives through rewarding experiences.
For more information, visit https://www.gloworld.com/ng/glo-play-up-lottery
In an era where organisations are redefining leadership and equity, MTN Nigeria continues to set the pace with its growing cadre of women in senior leadership positions. The company’s consistent recognition of female excellence, both within and beyond its walls, reflects a deep, deliberate culture of inclusion and empowerment.
L-R: Katuka Halilu, Regional General Manager, MTN Nigeria; Ajibola Opeoluwa-Calebs, Senior Manager, Reward, MTN Nigeria; Esther Akinnukawe, Chief Human Resources Officer, MTN Nigeria, and ThankGod Otorkpa, General Manager, Regional Operations (Northwest), MTN Nigeria at the Award Ceremony and Gala Night of the Chartered Institute of Personnel Management (CIPM), held at the Bola Ahmed Tinubu International Conference Centre, Abuja, on Thursday, October 30, 2025.
Most recently, Esther Akinnukawe, Chief Human Resources Officer (CHRO) at MTN Nigeria, was conferred with the Fellowship Award of the Chartered Institute of Personnel Management (CIPM) at the CIPM Gala Night and Awards Ceremony held on Thursday, October 30th, 2025.“This recognition is truly fulfilling, it represents the culmination of years of passion and perseverance. To be honoured by the leading institute for HR professionals in Nigeria is a remarkable achievement. I look forward to applying my experience and insight to continue strengthening MTN’s people strategy and driving excellence in human resource management,” Akinnukawe said following the honour.
Her recognition adds to a growing list of milestones achieved by MTN Nigeria’s female leaders in recent years. In July 2025, Uto Ukpanah, the company’s Company Secretary, made history as the 30th President and Chairman of the Institute of Chartered Secretaries and Administrators of Nigeria (ICSAN), becoming only the second woman to hold the role in nearly six decades. According to the company’s 2024 Annual Report, women now represent 41.4% of the total workforce, 34.7% of management, and 21.4% of the board. These figures reflect a steady rise in gender representation across all levels, supported by a range of internal programmes focused on inclusion, mentorship, and leadership development.
In the first half of 2025, MTN Nigeria’s strong financial and operational performance further reinforced the strength of its diverse leadership. The company recorded a 54.6% increase in service revenue to ₦2.4 trillion and an impressive EBITDA growth of 119.5%, reflecting its resilience, innovation, and effective people strategy.
This performance culture, anchored on inclusion and excellence, is reflected across the company’s leadership team. Beyond Ukpanah and Akinnukawe, several women occupy influential positions shaping the company’s vision and social impact. They include Dr. Mosun Belo-Olusoga, Chairman of the MTN Foundation; Odunayo Sanya, Executive Director of the MTN Foundation and recipient of the 2024 CSI Personality of the Year Award at the Nigeria Tech Innovation & Telecoms Awards; A’isha Mumuni, Chief Digital Officer; Oby Ugboma, Chief Risk & Compliance Officer; Lynda Saint-Nwafor, Chief Enterprise Business Officer; Ugonwa Nwoye, Chief Customer Relations and Experience Officer; and Onyinye Ikenna-Emeka, Chief Marketing Officer.
Her journey, from teaching and consulting to leading human capital strategy for Africa’s leading TechCo brand, exemplifies MTN’s belief that empowered women empower organisations.
MTN’s ongoing success story, both in its financial results and in people development, demonstrates that diversity is not just a metric, it’s a growth strategy. As the company continues to invest in digital skills, entrepreneurship, and social impact programmes, its commitment to elevating women into positions of influence remains resolute.
Senate has confirmed the appointment of Idris Ibikunle Olorunnimbe as Chairman of the Board of the Nigerian Communications Commission (NCC), following a successful screening by its Committee on Communications.
During Tuesday’s plenary session, the Senate adopted the Committee’s report and also confirmed the appointments of Maryam Bayi (North East), Senator Ramoni Olalekan Mustafa (South West), and Ikechukwu Ugwuegede (South East) as Commissioners on the NCC Board.
Other members confirmed include Princess Oforitsenere Emiko and Christopher Sandy Okorie, both representing the South South region.
The newly confirmed Chairman and Commissioners will join previously confirmed members of the Board, including Executive Vice Chairman, Dr Aminu Maida (North West); Executive Commissioner for Technical Services, Engineer Abraham Oshadami (North Central); and Executive Commissioner for Stakeholder Management, Rimini H. Makama (North Central).
The confirmation marks a significant step in strengthening the leadership of the NCC, Nigeria’s apex telecommunications regulatory body.
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