Connect with us

Telecom

NCC Talks Tough on QoS, Pleads for Forex for Telcos

Published

on

ncc logo.jpg
Kindly share this post

Worried by the degenerating Quality of Service (QoS) provided by Mobile Network Operators (MNOs) and other service providers, the Nigerian Communications Commission (NCC) yesterday read the riot act  on the Quality of Service.
 
As part of measures to cushion the situation and ameliorate the recurrent inaccessibility to foreign exchange (forex) by operators, Prof. Umar Danbatta, executive vice chairman (EVC) of NCC yesterday told the operators that the Commission had written to the Central Bank of Nigeria (CBN) Governor, Mr. Godwin Emefiele and he was favourably disposed to addressing the forex needs of the operators.
 
Specifically, as a follow up to the letter, Mr. Sunday Dare, executive commissioner (Stakeholders Management), NCC, had a meeting with Mr. Emefiele and extracted a commitment from him on how he hoped to address the forex needs of the operators.
 
Danbatta spoke yesterday in Abuja during an interactive session on Quality of Service delivery which NCC management had with operators.
 
Danbatta said, since the NCC had declared 2017 as the year of the consumer, all hands should be on deck for telecom consumers to have a fresh lease to high Quality of Service. “The consumer has to be treated with dignity” Danbatta added, saying the “8-point agenda drives this point home”.
 
The NCC, he explained, has put measures in place to check and monitor Quality of Service (QoS) on various networks “and we have sent this report to our task force on QoS and have been interacting with governments at different levels as part of the measures to deal with the poor QoS”.
 
Danbatta admonished the operators and co-location service operators to provide suggestions on how to address the situation.
 
Earlier, Mr. Ubale Maska, NCC’s executive commissioner (Technical Services), said, QoS has been a great concern as consumers inundate the Commission with complaints.

“It requires everybody’s input if the situation has to be redressed, hence 2017 has been declared the year of the Consumer”.
 
Dr. Fidelis Ona, NCC Director, Technical Standards and Network Integrity (DTSNI), explained that the Commission is aware of some of the challenges which include Right of Way (RoW), Force Majeure, Difficulty in acquiring new cell sites, multiple taxation and regulation, vandalism, power supply among others.
 
“We are engaging stakeholders, including Industry Working Group on Quality of Service, special committee on Counter Harmonization to address this”.
 
Engr. Edoyemi Ogoh, NCC’s Head, Quality of Service Unit, in his presentation traced poor quality of service to fibre cuts, community issues, among others.
 
He said in October 2016, operators experienced 175 cuts across the nation while they recorded 180 cuts in November and 103 in December, 2016.
 
There were 113 community issues in October 2016, 74 in November and 133 in December, adding that fibre cuts and community issues remain major drawbacks for QoS.
In their various presentations, some of the operators painted a grim picture of their encounters especially in an economy that is going broke.
 
Mr. Hassan Jamil, chief technical officer (CTO) at MTN Nigeria, expressed happiness with the interactive session, so that the regulator can know our situation one on one basis…”
He said demand for both voice and data services are on the rise but we are unable to catch up on investment because of scarce forex availability”.
 
The catalogue of woes he listed included inability to import equipment to boost expansion:
·         We can’t transmit forex to vendors
·         Incessant fibre cuts
·         Community related challenges
·         Scarcity of diesel to power base stations
·         Right of Way issues with different layers of government in the regions
·         Sabotage at different  levels
·         We planned 100 sites for Abuja but after a very longtime we were only able to build six because of the bottlenecks of getting approvals and until we resolve these, quality of service will be a mirage”
 
Similar situations were painted by representatives of Globacom Limited, Airtel Nigeria, Etisalat, American Towers Company (ATC), IHS Limited, among others.
 
The EVC encouraged the operators to be more creative by adopting alternative source of energy.

 
 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

Telecom

MTN’s mPulse Spelling Bee Returns with Regional Competitions and ₦40M in Prizes

Published

on

Kindly share this post

MTN Nigeria has announced the commencement of the seventh edition of its mPulse Spelling Bee, a national competition that has grown into one of the most impactful youth literacy initiatives in the country. With a new structure that emphasises nationwide inclusion and physical regional competitions, this year’s edition will engage thousands of students and amplify the brilliance of young Nigerians across all six geopolitical zones.

Kicking off with a practice stage on July 28, 2025, the competition is open to Nigerian students aged 9 to 15 in primary and secondary schools. For the first time, regional competitions will be held physically in three cities: Ibadan for participants in the South-West, Enugu for participants in the South-East and South-South, and Abuja for participants in the North-Central, North-East, and North-West. This new structure reflects MTN’s commitment to giving every child, regardless of region, the opportunity to learn, compete, and shine.

The Spelling Bee competition unfolds in five progressive stages: Practice Stage, Round1 (Entry Phase), Round 2 (Regional Qualification), Round 3 (Physical Regional Competitions), and the Grand Finale. From the first round, the top 3,000students (500 per zone) will qualify for regional rounds, and the best 20spellers from across Nigeria will proceed to the Grand Finale in Lagos. Seven top finalists, each from the regional competitions in Ibadan and Enugu, and six top finalists from the competition in Abuja, will make up the Top 20 finalists for the Grand Finale in Lagos.

The total prize pool for this year’s edition is over ₦40 million, with rewards spread across students, schools, and teachers. The overall winner will be crowned MTN CEO for a Day, receive a ₦5million educational grant, and be named mPulse Face of the Year. The winner will also receive a brand-new laptop and smartphone. Their teacher will receive₦500,000, while the winner’s school will be awarded 10 laptops, 10 MTN 5G routers, and a ₦10 million flagship project.

“The MTN mPulse Spelling Bee isn’t just a competition; it’s a platform for young Nigerians to access recognition, leadership opportunities, and academic support. We are proud to be empowering the next generation of innovators and leaders,” said Onyinye Ikenna-Emeka, Chief Marketing Officer of MTN Nigeria.

Last year’s winner, Ikenna Ikechukwu, described his journey to the top as one that required determination and sacrifice. “Preparing for the competition meant sleepless nights. There were so many words to learn, and while it’s impossible to know them all,I aimed to master at least 60 to 70%. This platform doesn’t just reward winners; it gives you the confidence to aim higher and believe in your abilities. A special thanks to MTN for this amazing initiative that helps students learn, play, and shine,” he shared.

Now in its seventh year, the mPulse Spelling Bee continues to serve as a bridge between education and opportunity, empowering young minds to grow beyond the classroom. With thousands of students set to participate, this edition hopes to spark conversations, spotlight regional talent, and showcase the power of words in shaping Nigeria’s future.

Hosted on the mPulse website (https://mpulse.mtn.ng), the mPulse Spelling Bee is designed to promote literacy, strengthen comprehension and build confidence through digital learning and healthy competition.


Kindly share this post
Continue Reading

Telecom

MTN Nigeria Launches Cloud Accelerator to Power Africa’s Startup Future

Published

on

Lynda Saint-Nwafor, Chief Enterprise Business Officer, MTN Nigeria
Kindly share this post

MTN Nigeria has announced the launch of the MTN Cloud Accelerator, a 12-week programme designed to propel African growth-stage startups into their next phase of expansion by providing access to funding, mentorship, and MTN’s robust cloud infrastructure.

Lynda Saint-Nwafor, Chief Enterprise Business Officer, MTN Nigeria

Applications opened on July 7, 2025, and will close on August 15, 2025, with the first cohort of selected startups set to be announced on September 1, 2025. The programme will run from September 6 to December 6, 2025, offering founders a powerful platform to scale their businesses faster, smarter, and more sustainably.

“This initiative reflects MTN’s belief in Africa’s innovators and their ability to transform communities and economies,” said Lynda Saint-Nwafor, Chief Enterprise Business Officer, MTN Nigeria. “Through the MTN Cloud Accelerator, we are giving founders the tools, networks and resources they need to compete not just locally but globally.”

Targeting startups with MVPs or live products, the MTN Cloud Accelerator is designed for innovators operating in high-impact sectors, including fintech, health tech, agritech, edtech, AI and data infrastructure, cybersecurity, and retail/e-commerce.

Participants will gain access to funding opportunities, mentorship from industry experts, API integrations into MTN’s ecosystem, and go-to-market and sales support to accelerate customer acquisition and scale faster.

The MTN Cloud Accelerator builds on MTN’s ongoing investment in Africa’s technology infrastructure. This forms part of MTN’s commitment to accelerating Africa’s digital economy and positioning the continent’s startups for global competitiveness.

Applications are now open, and startups meeting the criteria are encouraged to apply by visiting www.mtnaccelerate.com before the deadline on August 15, 2025.


Kindly share this post
Continue Reading

Telecom

Telcos Say Mobile, Internet Services in Nigeria may Collapse

Published

on

Kindly share this post

Association of Licensed Telecommunications Operators of Nigeria (ALTON), the umbrella body for all mobile network operators, tower companies, and telecommunications infrastructure providers in Nigeria, has expressed deep concerns about ongoing disruptions to the supply logistics of diesel to cell sites across the country.

Telcos Say Mobile, internet Services in Nigeria may Collapse

Gbenga Adebayo, chairman, ALTON

 

In a statement signed by Engr. Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), the association claimed it received credible reports that members of the Nigerian Union of Petroleum and Natural Gas Workers (NUPENG) and the Natural Oil and Gas Suppliers Association of Nigeria (NOGASA), on Tuesday, blocked access to diesel loading depots in Kaduna, Lagos, and Koko (Delta State), preventing the distribution of diesel to thousands of telecommunications sites operated by one of our key members, IHS Towers.

“This action reportedly stemming from allegations by IHS of diesel misappropriation against 2 member companies of NOGASA and which is being investigated by the requisite authorities, has resulted in a critical threat to the operation of some of the 16,000 telecommunications sites nationwide, servicing Mobile Network Operators.

“These sites not only power mobile and internet services for millions of Nigerians, but also support essential services such as banking transactions, hospital communications, emergency response systems, and national security operations.

“While ALTON does not necessarily interfere in disputes between its members and third parties, we are gravely concerned about the wider implications of this action on national infrastructure and public safety.

“We recognize and deeply respect the vital role NOGASA and NUPENG have played in sustaining Nigeria’s energy supply chain and supporting national development over the years, and we trust that they will continue to uphold these values by ensuring that their actions do not jeopardize critical national infrastructure or public welfare.

ALTON however requested that uninterrupted access be granted to the Diesel supply locations, and urge all parties involved to embrace constructive dialogue to resolve the matter, without further disruption to essential services.

It also reminded all stakeholders that telecommunications infrastructure has been officially classified as Critical National Information Infrastructure (CNII) under Nigerian law. Any deliberate disruption or blockade that affects the operation of such infrastructure constitutes a serious threat to national security and economic stability and will attract strict legal consequences.

The Association called on the leadership of NUPENG and NOGASA, to intervene by calling their members to order. “Disputes must be resolved within the framework of lawful contracts and applicable legal processes, without resorting to actions that endanger the operations of an entire industry and the lives and livelihoods that depend on it.

“We also call on relevant authorities, including the Office of the National Security Adviser (ONSA), the Nigerian Communications Commission (NCC), and other critical stakeholders, to urgently intervene to forestall a looming nationwide communications blackout.

“ALTON remains fully committed to ensuring quality, reliable, and resilient telecommunications services for all Nigerians. However, disruptions of this nature undermine our members’ ability to maintain and improve service delivery and threaten the integrity of the country’s digital and communications ecosystem,” the statement added.

 


Kindly share this post
Continue Reading

Trending