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NCC Sets New KPI for QoS, Says Telecoms Contributes 15trn to Economy

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The Nigerian Communications Communications (NCC), on Tuesday said telecoms sector contributed about N15 trillion to the Nigerian economy since the liberalisation of the industry sixteen years ago.

Prof. Umar Danbatta, executive vice chairman (EVC) stated this in Lagos at a media parley with ICT journalists.

He said the industry according to the latest report from the National Bureau of Statistics (NBS), contributed nine per cent to the country’s Gross Domestic Product (GDP) in quarter one of 2017.

Danbatta explained that the sector’s contribution to the country’s GDP increased from eight per cent in Q4 of 2016 to nine per cent in the New Year.

He noted that since his assumption of office as the EVC about 18 months ago, the industry has been adding between N1.43 Trillion and N1.45 Trillion to the economy quarterly.

Danbatta maintained that the NCC wasn’t satisfied with the quality of service offered by the Mobile Network Operators (MNOs).

He said however, there was a major improvement in the first quarter which he attributed to the sector’s contribution to the GDP.

However, the commission is considering a review of the Key Performance Indicators (KPIs) set for the MNO on the need to improve quality of service on their networks.

He said continued drop in service quality has really created a huge gap between consumers and the MNOs, “reason for some drop in subscriptions.”

On the dropped in teledensity and revenue, the NCC EVC said migration from 3G to 4G/LTE could be responsible as subscribers rather use WhatsApp to communicate and even make free calls.

He said, “Consumers are moving away from high tariff services to a more cheaper and free services.”

On the Quality of (network) Service (QoS) offered by Mobile Network Operators (MNOs) had not been impressive but the Commission is hopeful for of improvements as indicated in the first quarter 2017 reports.

According to him, continuing drop in service quality has really created a huge gap between consumers and the MNOs.

He argued that poor quality of service was a reason for drops in mobile subscriptions.

“The commission will review the Key Performance Indicators (KPIs) set for the operators to meet, with a resolve that any of the MNOs that failed to meet up will be adequately sanctioned,” Danbatta said.

Speaking on the continuous drop in telephone subscriptions in the country, the NCC chief disclosed that the commission discovered some subscribers were migrating from Third Generation (3G) to 4G/Long Term Evolution (LTE) networks.

“So they would rather use WhatsApp to communicate and even make free calls. Consumers are moving away from high tariff services to cheaper and free services,” he added.

Mr Sunday Dare, executive commissioner, Stakeholders Management of the commission, said that the commission had already read the riot act to service providers on poor services.

Dare said that this year’s first quarter KPI result was under review.

He said that there was no deadline on improving QoS on the part of the operators but that sanctions were on the cards.

“NCC is not in the habit of giving deadlines but when we get to giving deadlines, then know that we had sounded it long enough for the operators to improve,” Dare said.

Prof. Umar Danbatta, executive vice chairman (EVC)(middle) speaking during Media parley with ICT journalists while other top officers at the Commission watch.

 

 


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Why Nigeria Must Embrace .ng Now – NiRA Reveals Five Critical Steps

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Nigeria Internet Registration Association (NiRA) has outlined five strategic pathways to accelerate the adoption of the .ng domain and position it as a critical driver of Nigeria’s digital economy.

Why Nigeria Must Embrace .ng Now - NiRA Reveals Five Critical Steps

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Oluwaseyi Onasanya, Chief Operating Officer of NiRA, presented the framework at a Media Advocacy and Capacity Building Workshop held on April 16.

Onasanya described the .ng domain as a key component of Nigeria’s digital sovereignty, noting that the country has about 65 per cent internet penetration and over 35.6 million Micro, Small and Medium Enterprises (MSMEs) contributing nearly 48 per cent to the Gross Domestic Product (GDP).

She said the first pathway involves mandating the use of .ng domains across all Ministries, Departments and Agencies (MDAs), as well as subnational entities, government vendors and tax remitters.

According to her, this would ensure that all official digital communications with government institutions are conducted through .ng platforms, while also linking domain usage to Corporate Affairs Commission (CAC) registration and procurement processes.

The second strategy focuses on a nationwide awareness campaign tagged “Own Your .ng, Own Your Future,” aimed at promoting the domain as a symbol of national identity, trust and economic value.

Onasanya said the third pathway calls for leadership from the private sector, urging banks, telecommunications companies, startups and SMEs to adopt .ng domains and integrate them into onboarding processes.

She added that the fourth strategy seeks to position .ng as a secure and regulated alternative to foreign domains, enhancing consumer confidence, improving local search visibility and strengthening jurisdictional control.

The fifth pathway centres on expanding the digital ecosystem by strengthening registrar networks, simplifying user experience and integrating .ng domains into internet service providers, digital platforms and national performance metrics.

Onasanya warned that Nigeria’s domain adoption rate remains low compared to global peers, noting that the country has approximately one domain per 855 citizens, far behind countries like Germany, the United Kingdom and China.

She cautioned that low adoption could lead to capital flight, as businesses continue to rely on foreign domain platforms in an increasingly digital global economy.

She also called on the media to drive awareness, shape public perception and promote adoption by highlighting the economic value of .ng domains across sectors.

“Without media, .ng stays technical. With media, it becomes economic,” he said.

NiRA said that over 240,000 .ng domains have been registered so far, with projections indicating continued growth as Nigeria targets a $1 trillion economy by 2030.


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Tech Shake-Up: Snap Cuts Hundreds as AI Drives Efficiency Push

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Snap Inc., the parent company of Snapchat, has announced the layoff of about 1,000 employees as part of efforts to improve efficiency through artificial intelligence.

Snap Cuts 1,000 Jobs, Cites AI-Driven Efficiency Push

Evan Spiegel, chief executive officer, disclosed this in a memo on Wednesday, noting that the cuts represent about 16 per cent of the company’s full-time workforce and include the elimination of more than 300 unfilled roles.

Spiegel said advancements in artificial intelligence were enabling teams to reduce repetitive tasks, increase productivity and accelerate project execution.

“We believe that rapid advancements in artificial intelligence enable our teams to reduce repetitive work, increase velocity and better support our community, partners and advertisers,” he said.

He added that smaller teams using AI tools had already delivered meaningful progress across key initiatives.

The California-based firm said the restructuring would help cut over $500 million in annual costs by the second half of the year, providing a clearer path to profitability.

Spiegel described the decision as difficult, expressing regret over the impact on affected employees.

“This is an incredibly difficult decision, and I am deeply sorry to the colleagues who will be leaving us,” he said.

Snap joins a growing number of technology companies downsizing their workforce while citing productivity gains from artificial intelligence.

The company has undergone multiple rounds of layoffs in recent years amid stiff competition from rivals such as Instagram, TikTok and YouTube.

Meanwhile, activist investor Irenic Capital Management recently disclosed a 2.5 per cent stake in Snap, calling for cost-cutting measures, including a review of its Spectacles smart glasses unit.

Shares of Snap rose by more than 7.5 per cent following the announcement, although the stock remains down compared to earlier in the year.

Data from Layoffs.fyi shows that more than 72,000 employees have been laid off by nearly 90 tech companies globally so far in 2026.


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NBC Warns Broadcasters Against Bullying Guests, Passing Opinions as Facts

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National Broadcasting Commission (NBC) has cautioned broadcast presenters against bullying guests during live interviews or presenting personal opinions as facts, warning that such actions will attract sanctions.

NBC Warns Broadcasters Against Bullying Guests, Passing Opinions as Facts

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In a statement issued on Friday, the commission said it had observed a rise in violations of the sixth edition of the Nigeria Broadcasting Code across news, current affairs and political programmes.

“Broadcast platforms are increasingly being deployed in ways that depart from their core obligation to inform the public with accuracy, balance and professionalism,” the NBC said.

The commission noted that some anchors and presenters were deviating from professional standards by denying fair hearing to opposing views and compromising neutrality during broadcasts.

It stressed that such conduct violates provisions of the broadcasting code, which require impartiality and fair representation of all sides on issues of public interest.

“Henceforth, any anchor or presenter found to have expressed personal opinion as fact, bullied or intimidated a guest, denied fair hearing to opposing views, or otherwise compromised neutrality, shall be deemed to have committed a Class B breach,” the statement added.

The NBC also raised concerns over the growing use of broadcast platforms by political actors to promote divisive, inflammatory and unverified content.

It emphasised that broadcasters bear full editorial responsibility for all material aired, including live programmes, and cannot transfer that responsibility to guests.

The commission reiterated its commitment to enforcing strict compliance with the broadcasting code, warning that violations involving hate speech, incitement and imbalance would attract appropriate sanctions.


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