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DHL Express Says Employees Are Cornerstone of Its Success

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Paul Clegg, vice president, Human Resources, DHL Express Sub Saharan Africa
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DHL Express, as an innovative network business believes that it is imperative that a culture of motivation is inculcated among employees so they will deliver superior service to our custo
The annual DHL Employee Appreciation Week is one such employee engagement initiative. This year, this Africa-wide initiative was run in the month of June in over 50 countries impacting over 4,000 employees.

“Special meals, giveaways, fun team activities and long service awards are just few of the ways we are celebrating, recognizing and rewarding our employees across the continent,” said Paul Clegg, vice president, Human Resources, DHL Express Sub Saharan Africa.

“While the focus is on fun, the initiative is meant to recognize and reward our teams across Africa who make it possible for us to deliver excellence to our customers. One of Deutsche Post DHL Group’s three bottom lines is to be the ‘Employer of Choice’, so our efforts are focused on creating a great place to work. We believe how we think influences what we say and do and the only way to maintain our ‘Insanely Customer Centric Culture’ is if we have highly motivated, well-trained, emotionally-engaged and happy employees.”

In Deloitte’s, 2017 Global Human Capital Trends, it is shown that while employee engagement is increasingly being recognized across the globe as an integral component to business success, relatively few companies have begun to build programs, strategies and teams that understand and continuously improve employee engagement.

On top of recommending taking a proactive role in understanding and improving employee experience in the company, especially those that operate in competitive global economies—like DHL Express—the study also suggests that pushing out these engagement programs and strategies is becoming increasingly vital to business bottom-lines. This is because when companies succeed in attracting and retaining skilled employees, these employees will in turn provide excellent customer experiences.

“It’s easy to say that employees are at the heart of your business – but it still comes down to strategic planning and program implementation. Companies should have a robust employee engagement program in order to get the best out of their teams,” Clegg added.

“At DHL Express, we have a full scope of supporting programs, such as Certified International Specialist (CIS), a cultural change program that all employees across sub-Saharan Africa go through, along with regular reinforcement training and our Certified International Manager program, which focuses on ensuring that leaders have the right leadership and social skills to support and develop their teams. We also have an annual, independent Employee Opinion Survey and regular recognition schemes, such as Employee Appreciation Week and Employee of the Quarter/ Year. I believe a large part of our success lies in the fact that our leaders are measured on employee engagement as part of their performance criteria – this ensures that it remains top of mind.”

“While recognition of employees remains a key element, it is increasingly important to train and retain talent, especially in emerging markets; employees need to be continually engaged and developed in order to thrive. The transition from ‘Africa Rising’ to ‘Africa Thriving’ can only be achieved through the retention, recognition and development of talent on this continent,” concluded Clegg.

DHL Express Sub Sahara Africa’s “Top Employer Africa 2017” certification for the third year running also reaffirms the company’s commitment to providing exceptional employee conditions on the continent.

 


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FG Orders Installation of 5000 CCTV Cameras for Surveillance in Plateau

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President Bola Ahmed Tinubu has directed the immediate installation of 5,000 CCTV cameras across identified flashpoints in Plateau State as part of urgent measures to address the worsening security situation in the state.

FG Orders Installation of 5000 CCTV Cameras for Surveillance in Plateau

The President gave the directive during an emergency visit to Plateau on Thursday, where he held a brief stakeholders’ meeting at the Yakubu Gowon Airport following the recent killings in Angwan Rukuba, Jos, where at least 28 persons were killed by unidentified gunmen.

Tinubu also approved the formation of a delegation of key stakeholders to engage in further deliberations on lasting solutions to the security challenges in the state.

He condoled with families of the victims and directed that support be provided to cushion their losses.

President Bola Tinubu while expressing deep sympathy to families of victims said the installation of surveillance cameras was part of a deliberate move towards addressing the kind of attacks that befell residence of the recent attack in the State.

In his remarks, Governor Caleb Mutfwang appreciated the President’s visit and show of concern, but expressed worry over the recent wave of attacks in the state, describing the situation as disturbing and requiring urgent attention.

The meeting had in attendance, former Governors, serving and former National and State Assembly members, traditional rulers, government appointees as well as relatives of those killed in the Angwan Rukuba attack.


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FG Rolls Out N12Bn Digital Research Clusters to Boost Innovation Economy

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Federal Government yesterday unveiled a N12 billion investment in digital economy research, marking a strategic shift towards knowledge-driven development as Nigeria positions itself as a key player in the global digital landscape.

FG Rolls Out N12bn Digital Research Clusters to Boost Innovation Economy

Declaring the launch of the National Digital Economy Research Clusters under the Building Resilient Digital Infrastructure for Growth (BRIDGE) project, Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, said the initiative mobilises over 200 researchers from universities and research institutions nationwide to produce data-driven solutions for pressing national challenges.

Speaking at a press conference in Abuja, Tijani described the programme as an essential complement to infrastructure expansion, including the ongoing deployment of 90,000 kilometres of fibre optic cable across the country.

He stressed that sustainable growth in the digital sector now hinges on robust research, innovation and evidence-based policies rather than infrastructure alone.

“As Nigeria expands its digital economy, attention is shifting from infrastructure to the knowledge that drives it,” the minister stated, adding that the sector was emerging as a major contributor to national GDP.

The research clusters will tackle critical areas including connectivity, digital public infrastructure, skills development, job creation, online safety and emerging technologies such as artificial intelligence.

Tijani explained that the project aims to bolster Nigeria’s research capacity while ensuring local insights guide policy and technology adoption.

The Federal Ministry of Education is collaborating to synchronise academic research with national priorities and advance specialised training.

Minister of Education, Dr Tunji Alausa, underscored universities’ evolving role as hubs of innovation and problem-solving beyond traditional learning.

The BRIDGE project aligns with broader government strategies to promote digital inclusion, spur economic growth and elevate Nigeria’s competitiveness in the global digital economy.

Observers note that the programme’s impact will depend on effectively converting research findings into implementable policies across sectors.

For the administration, the message is clear: a resilient digital economy demands not just infrastructure, but the intelligence to power it.


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Myitura Launches Women-Focused Healthcare Financing Solutions to Bridge Access Gap

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In commemoration of Women’s Month, health-tech platform Myitura has released a new white paper addressing the critical gaps in healthcare financing for women in Nigeria.

Titled “Closing the Gap: Healthcare Financing for Women in Nigeria,” the report highlights how high out-of-pocket costs, limited insurance coverage, and socio-economic factors continue to prevent women from accessing timely healthcare.

According to the report, over 70% of healthcare expenses in Nigeria are paid out-of-pocket, disproportionately affecting women who often delay care due to financial and social constraints.

“When women can afford to take care of their health early, we don’t just save lives; we strengthen families, communities, and the economy,” said Chialuka Kelechi, MyItura’s Chief of Staff.

Key Insights from the White Paper:

  • Preventable conditions often escalate due to delayed care
  • Women are more likely to deprioritize their own health
  • Affordable, structured healthcare financing can significantly improve outcomes

Introducing a Women’s Health Initiative

As part of its commitment, Myitura is launching affordable women-focused health packages (powered by Mediloan), starting at ₦58,180, designed to encourage preventive care and early detection.

The package provides access to:

  • Fasting/Random Blood Sugar
  • Urinalysis
  • Electrolytes
  • Urea
  • Creatinine
  • Pap Smear Submitted slides
  • HIV I & II Rapid (Qualitative)
  • Hepatitis B Surface Antigen Screening (Rapid)
  • Hepatitis C Virus Screening (Rapid)
  • Abdominopelvic Ultrasound
  • Ongoing support via the Myitura platform

Access:

Women can access these packages by downloading the Myitura app, which makes healthcare more accessible and convenient.

Myitura is a health-tech platform focused on improving access to healthcare through financing, technology, and preventive care solutions.

 


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