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Uber Deploys New Solution To Further Address Driver-Partners Needs

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By peter oluka

Uber, has disclosed a powerful set of new features on the app that will make it even easier for driver-partners across Nigeria to choose when, where, and how they drive.

Driver-partners in Nigeria choose to drive with Uber because they can use the app on their own terms. With these new features, Uber is doubling up on what’s made Uber the first choice for flexible opportunities and making it even better.

These new features follow the recent launch of Uber’s In-App Chat, a feature which allows driver-partners and riders to chat right in the Uber app without having to share their phone numbers with one another when they need to get in touch.

Lola Kassim, general manager for Uber West Africa explains, “Over the last few months, we’ve spent a lot of time listening to and engaging with over 7000 driver-partners across Nigeria, hearing what they need from the Uber app so that we can improve and transform the driver experience. We are thrilled about the feedback we received as driver-partners have been very clear on what they need. Based on their responses, we will be rolling out products that can address three keys areas: more flexibility for drivers when it comes to when they want to use Uber, using Uber technology to create a stress-free experience, and building on safety.”

To start, Uber will be launching a number of products that drivers have asked for:

Driver Share My Trip:

Uber already offers a way for riders to share their trip status with their contacts, and so the Share My Trip feature now allows drivers to share the trip information with loved ones, without implicating the privacy of the rider or divulging personal information or specific drop off or pick up points.

Arrival Destination & Time:

Drivers will now be able to set the time that they want to arrive at their final destination at any time of the day with the Arrival Time feature. As drivers go about their day with the destination and arrival time set, the app will notify them when it’s time to start heading toward their destination.

At that time, they’ll be connected with a trip along the same path. This allows for more flexibility and allows them to make a little extra money on the way.

Long Trip Notification:

Information will be sent to driver-partners to fit driving around their lifestyle, which means drivers will now get a heads-up when a trip is estimated to be 45 minutes or longer, so they can plan accordingly.

Rating Protection:

Sometimes riders might give their trip a low rating for reasons beyond a drivers control like an issue with the Uber App. With the new ratings policy, these type of ratings won’t count towards a drivers score. Uber will still get the feedback to help them improve but it won’t impact the driver’s overall rating.

What does this mean for driver-partners? Kassim explains, “When Chinonyerem goes online to start accepting rider requests, he can use the “Share My Trip” feature to share his information about his trip with his wife such as where he is on the map. He is in control to start and stop sharing with his wife or other contacts as he’d like, and she can easily see his whereabouts on a map with quick-dial contact details and his license plate number.”

“Or take, for example, driver-partner Adekunle, who has been driving for quite some time that day and wants to end his time on the Uber app in the next hour so. “Long trip notification” allows for him to know in advance if the next trip will be more than 45 minutes so that he can choose to accept it or it goes to the next available driver, allowing him to go home when he needs to.”

“Drivers play a key role in defining Uber’s future and we want them to know that we are committed to ensuring the app works best for them first. We believe these new features will create meaningful changes to their lives and driving experience,” concludes Kassim.

But this is only the start – by putting driver-partner concerns and dialogue at the heart of Uber’s strategy, Uber will continuously work on improving their experience with the app.

This isn’t just about new features – it’s about a sustained commitment over time, and Uber is incredibly excited to apply the full strength of Uber to improve and transform the driver experience for the 7000 men and women who drive with Uber every week.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Sterling One Foundation Partners UNIDO, Others to Launch ESG Series

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The Sterling One Foundation, a non-profit organization dedicated to sustainable development and empowering professionals to drive social impact across Africa, has partnered with Price Waterhouse Coopers Nigeria, UNIDO-Investment Technology Promotion Office, Nigeria, Lagos Business School Sustainability Center, Sterling Bank, NGX Group, the Nigeria Employers Consultative Association and the Lagos Chamber of Commerce & Industry to unveil  the first edition of its Environmental, Social, and Governance (ESG) Series.

The partnership aims to support professionals in understanding, implementing, and reporting sustainability progress, in alignment with global standards.

According to a signed statement by the Foundation, the ESG Series was birthed following a workshop held at the 2023 edition of the Africa Social Impact Summit (ASIS) where it was discovered that there was a significant knowledge gap on the subject within the African development ecosystem as well as the private sector.

They commended all the excellent partners who have made the series possible noting that their commitment will strengthen professionals’ competencies in integrating ESG principles into organizational frameworks, and drive positive change while advancing the adoption of ESG principles and increased investment into the economy from local and global investors.

Over the years, Environmental, Social, and Governance (ESG) considerations have evolved from optional to essential for organizations, making the significance of incorporating ESG principles into business plans to enhance sustainability and corporate responsibility, for organizations an increased priority. Statistics indicate that ESG-focused institutional investments are projected to reach $33.9 trillion by 2026.

Through this series, the Foundation said it aims to demystify ESG concepts among the private, public, and development sectors in Nigeria and Africa while highlighting their tangible business benefits, to equip professionals with the knowledge and tools necessary for successful ESG integration in their organizations.

The one-day virtual event gives insight through in-depth sessions featuring thought leaders from private sector impact makers, development partners, international non-governmental organizations, and government agencies.


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Uche Ikejimba Secures Sixth Consecutive AMVCA Nomination With Best Unscripted M-Net Original Nod

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Uche Ikejimba, Award-winning producer, has secured her sixth consecutive Africa Magic Viewers Choice Award nod. The organizers made the nomination announcements on Sunday, March 24, 2024, across all Africa Magic channels. It saw Ikejimba clinch a nom in the ‘Best Unscripted M-Net Original’ category for What Will People Say.

In 2022, Ikejimba received two nominations for ‘Best Africa Magic Original Drama Series’ for Unmarried and Dilemma. She secured two other nominations in 2023 in ‘Best Unscripted Original’ for Come Play Naija and ‘Best Original Drama Series’ category for Unmarried.

Speaking about her latest nomination, Ikejimba said, “I’m very humbled and beyond grateful to be receiving my sixth consecutive AMVCA nomination. Anyone who knows me will acknowledge that I often put my blood, sweat and tears into the shows I produce. After Truth won its nomination in 2020, I’ve been holding on patiently for a second win and I hope this is the year. So, here’s my hearty congratulations to my fellow nominees and a huge thank you to the AMVCAs organisers for honoring me.”

Ikejimba is one of Africa’s most-sought after serial producers, and has earned herself the title, ‘Reality TV Series Savant’, with work on 100% Naija, Vodafone Icons, Naija Sings, Calabar Festival Diaries, Big Brother Reunion, Shoot Your Shot, What Will People Say, Come Play Naija, and the more recently airing Husband Material and Overall Best.

She came into the world of Television production as an associate producer on Moments with Mo, the first and only syndicated daily talk show in Africa at the time. However, she has also proven that her talents go beyond producing reality shows or unscripted serials, and she can run with the best in producing original drama series.

In 2016, she landed her first commissioned project with Africa Magic titled Hustle. The series about a young man’s first time in Lagos became an instant hit and ran for three seasons, with 360 episodes. She created, wrote and produced Blink’s original 26-episode drama series titled Truth. The show won an AMVCA for ‘Best TV Series’ in 2020. That same year, she produced and wrote the hit series, Unmarried. The show ran for four seasons and ended on a high.

Off the success of these drama series, she produced Africa Magic’s Dilemma, a 260-episode telenovela. She produced Shallow and the recent Africa Magic fanfavourite original, Manfriend. The show follows the women of the King family and their dysfunctional relationship with the men in their lives. She also produced Showmax’s first original law limited series, AGU in 2023. Her first feature length film, Phantom is a co-production and is also nominated for several awards such as the Toronto International Nollywood Film Festival (TINFF).

Uche Ikejimba has beaten many odds to become a producer and remained steadfast in her commitment to producing the best shows Africa has ever seen. As the continent prepares for the milestone 10th AMVCA, the Reality TV Series Savant and producer extraordinaire is content to celebrate her sixth consecutive nomination. Find out if she clinches her second AMVCA win when the awards air live across all Africa Magic channels on May 11, 2024.


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Banks Close 2m Accounts over BVN, NIN, Others

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Commercial banks in Nigeria closed 2.021 million bank accounts in the first quarter of 2024, Q1’24, to clean their books of questionable accounts and comply with regulatory orders on the linkage of bank accounts to the National Identity Number (NIN).

Banks Close 2m Accounts over BVN, NIN, Others

This is contained in a report by the Nigerian Interbank Settlement System (NIBSS), which also indicated that the number of inactive bank accounts grew month-on-month, MoM, by four million or 2.0 per cent to 19.7 million in March 2024 from 19.3 million in the previous month, February.

A bank account is classified inactive when it records zero transactions including deposits, withdrawals, transfers or point-of-sale transactions for six months.

However, details of the “Industry Bank Account Database”, a monthly data reported by banks, and compiled by the Nigerian Interbank Settlement System, NIBSS, also indicated that the number of active bank accounts grew by 6.62 million or 3.0 per cent to 219.64 million from 213.02 million in February.

Recall that in December 2023, the CBN issued a directive to all commercial banks in the country to restrict tier-1 accounts without proper Biometric Verification Number (BVN), and National Identity Number, NIN, that are not linked by Thursday, March 1st, 2024.

According to NIBSS data on BVN enrollment count, 61.6 million Nigerians have BVN as of April 2024.

 

Credit: Vanguard

 

 


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