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Uber Deploys New Solution To Further Address Driver-Partners Needs

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By peter oluka

Uber, has disclosed a powerful set of new features on the app that will make it even easier for driver-partners across Nigeria to choose when, where, and how they drive.

Driver-partners in Nigeria choose to drive with Uber because they can use the app on their own terms. With these new features, Uber is doubling up on what’s made Uber the first choice for flexible opportunities and making it even better.

These new features follow the recent launch of Uber’s In-App Chat, a feature which allows driver-partners and riders to chat right in the Uber app without having to share their phone numbers with one another when they need to get in touch.

Lola Kassim, general manager for Uber West Africa explains, “Over the last few months, we’ve spent a lot of time listening to and engaging with over 7000 driver-partners across Nigeria, hearing what they need from the Uber app so that we can improve and transform the driver experience. We are thrilled about the feedback we received as driver-partners have been very clear on what they need. Based on their responses, we will be rolling out products that can address three keys areas: more flexibility for drivers when it comes to when they want to use Uber, using Uber technology to create a stress-free experience, and building on safety.”

To start, Uber will be launching a number of products that drivers have asked for:

Driver Share My Trip:

Uber already offers a way for riders to share their trip status with their contacts, and so the Share My Trip feature now allows drivers to share the trip information with loved ones, without implicating the privacy of the rider or divulging personal information or specific drop off or pick up points.

Arrival Destination & Time:

Drivers will now be able to set the time that they want to arrive at their final destination at any time of the day with the Arrival Time feature. As drivers go about their day with the destination and arrival time set, the app will notify them when it’s time to start heading toward their destination.

At that time, they’ll be connected with a trip along the same path. This allows for more flexibility and allows them to make a little extra money on the way.

Long Trip Notification:

Information will be sent to driver-partners to fit driving around their lifestyle, which means drivers will now get a heads-up when a trip is estimated to be 45 minutes or longer, so they can plan accordingly.

Rating Protection:

Sometimes riders might give their trip a low rating for reasons beyond a drivers control like an issue with the Uber App. With the new ratings policy, these type of ratings won’t count towards a drivers score. Uber will still get the feedback to help them improve but it won’t impact the driver’s overall rating.

What does this mean for driver-partners? Kassim explains, “When Chinonyerem goes online to start accepting rider requests, he can use the “Share My Trip” feature to share his information about his trip with his wife such as where he is on the map. He is in control to start and stop sharing with his wife or other contacts as he’d like, and she can easily see his whereabouts on a map with quick-dial contact details and his license plate number.”

“Or take, for example, driver-partner Adekunle, who has been driving for quite some time that day and wants to end his time on the Uber app in the next hour so. “Long trip notification” allows for him to know in advance if the next trip will be more than 45 minutes so that he can choose to accept it or it goes to the next available driver, allowing him to go home when he needs to.”

“Drivers play a key role in defining Uber’s future and we want them to know that we are committed to ensuring the app works best for them first. We believe these new features will create meaningful changes to their lives and driving experience,” concludes Kassim.

But this is only the start – by putting driver-partner concerns and dialogue at the heart of Uber’s strategy, Uber will continuously work on improving their experience with the app.

This isn’t just about new features – it’s about a sustained commitment over time, and Uber is incredibly excited to apply the full strength of Uber to improve and transform the driver experience for the 7000 men and women who drive with Uber every week.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Cybersecurity Experts Seek Improvements to Maximise Protection

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A study titled “Improving resilience: cybersecurity through system immunity” conducted by Kaspersky, explored how organisations currently manage cybersecurity and how they are preparing for future challenges.

This research surveyed 850 IT professionals responsible for cybersecurity in large companies across Europe, the Americas, APAC, Russia, and the Middle East, Turkiye, and Africa (META) region, including Saudi Arabia, United Arab Emirates, Turkey, Egypt, and South Africa.

These respondents represented a diverse range of industries and organisational levels, offering a comprehensive view of current security postures and pain points.

The survey reveals that, despite high satisfaction levels—with 94% of experts from the META region stating they are “satisfied” to “extremely satisfied” with their current protection—the desire for stronger and more adaptable defenses remains widespread.

Although only 6% of respondents from META expressed dissatisfaction with their cybersecurity measures, most recognise the need for improvement. Specifically, 64% believe there are “a few” or “some” areas that could be enhanced, while 35% advocate for significant upgrades.

When asked to identify the weakest aspects of their cybersecurity systems that they would like to improve, respondents from the META region pointed to various operational and technical challenges. The most common issues included:

  • Manual processes consuming excessive time (31%)
  • Reactive protection lacking proactive threat detection (28%)
  • Shortage of skilled personnel (28%)

The reliance on manual processes leads to increased operational overhead and delays in identifying and responding to threats, while the absence of proactive threat detection reduces the ability to prevent breaches before they occur.

Among other critical weak sides of their current cybersecurity systems noted by respondents in the META region were high risks of systemic collapse following breaches (24%), overly complex IT/OT environments (22%), and outdated threat intelligence (21%).

Additional concerns included “alert fatigue” (22%) and insufficient functionality of current solutions (19%), complexity of managing disparate solutions (19%), and poor control over security policy implementation (19%).

The management of multiple different security solutions leads to gaps in coverage, misconfigurations, and increased risk of oversight, as security teams struggle to maintain an integrated, effective defense across diverse systems.

The fragmentation hampers swift response times and increases the likelihood of overlooked vulnerabilities, ultimately weakening the organisation’s overall security posture.

These findings highlight the urgent need for streamlined intelligent security tools to address these vulnerabilities effectively.

As organisations worldwide strive to strengthen their cybersecurity posture, this research highlights that, alongside enhancing traditional cybersecurity solutions, vendors are working to develop innovative approaches: shifting from protecting inherently vulnerable software with applied security measures toward creating secure-by-design systems with innate resilience. Such systems are capable of safeguarding their core assets even when compromised, often with minimal or no additional cybersecurity spending.

“More and more organisations are beginning to understand that modern challenges require not just strong protection but also a proactive and cohesive security strategy that strengthens every aspect of their digital landscape against potential breaches.

“That’s why it is essential for companies to adopt a transformative approach, integrating advanced threat intelligence and streamlined processes, and applying reliable, all-encompassing solutions to protect their assets while ensuring operational continuity and building customer trust,” says Alexander Kostyuchenko, Head of Technology Solutions Product Line at Kaspersky.


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NCAA Orders Airlines to Enforce $10,000 Currency Declaration Rule

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The Nigeria Civil Aviation Authority has ordered all international airlines flying into Nigeria to enforce the $10,000 currency declaration rule.

The authority said the rule is required for passengers to declare cash or negotiable instruments above the limit, as part of efforts to strengthen anti-money laundering compliance.

According to the NCAA, the directive, referenced as NCAA/CPD/ABV/298, dated 24 April 2025 seeks to address gaps in the enforcement of existing currency declaration obligations for inbound passengers.

This was announced in a statement issued by the Director of Public Affairs and Consumer Protection, Michael Achimugu, via his official X account on Tuesday.

“International carriers must take two key actions, which include “Make inflight or pre-landing announcements informing passengers of their legal obligation to declare any currency or Bearer Negotiable Instruments exceeding $10,000 USD or its equivalent upon arrival in Nigeria.

“Distribute currency declaration forms onboard for passengers to complete before landing. The NCAA has received reports indicating that some airlines are yet to comply with this directive”, the statement read.

The NCAA said these requirements are consistent with international best practices and are vital to preventing the illegal movement of large sums of money across borders.

The Authority warned that full cooperation from international airlines is essential, saying, “Please note that the cooperation of all international airlines operating in Nigeria is critical to supporting the country’s efforts to align with global financial standards.”

Accordingly, the authority emphasised that full implementation of this directive, particularly as it concerns inbound passenger declarations, is of utmost importance.

“Compliance will be closely monitored, and non-compliant airlines will face appropriate sanctions,” it added.


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Appeal Court Nullifies Registration of ‘KPMG Professional Services’

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The court of appeal in Lagos has asked the Corporate Affairs Commission (CAC) to revoke the certificate of registration of “KPMG Professional Services”.

Appeal Court Nullifies Registration of ‘KPMG Professional Services'

In a unanimous decision delivered on Thursday, the appellant court granted the reliefs sought by KPMG Nigeria against CAC and KPMG Professional Services.

The judgment was read by Abdullahi Mahmud Bayero, the judge.

The two other judges are Abimbola Obaseki-Adejumo and A.M. Talba.

In 2002, KPMG Professional Services was registered as a company with CAC despite the existence of KPMG Nigeria, comprising its audit, tax, and consulting arms.

The KPMG Nigeria has long been registered in Nigeria before 2002.

KPMG Audit was registered in 1969, KPMG Tax Consultants in 1990, and KPMG Consulting in 1969.

Displeased with the registration of KPMG Professional Services, KPMG Nigeria approached the federal high court.

The consulting firm had argued that the name “KPMG Professional Services” was deceptively similar to its long-established identity.

In 2005, the lower court dismissed KPMG Nigeria’s case, citing an alleged merger between KPMG Nigeria and Akintola Williams Deloitte as reason the company could no longer assert rights to the name.

The lower upheld the second respondent’s (KPMG Professional Services) counterclaim and ordered that KPMG Nigeria’s name be struck off the CAC register.

The lower court had premised its decision on newspaper articles stating that KPMG Nigeria reportedly merged with Akintola Williams Deloitte.

Delivering the judgment, Bayero ruled that the lower court erred by relying on newspaper articles to ascertain that KPMG Nigeria allegedly merged with another company.

The judge said the documents showing the alleged merger were not presented before the lower court, and the form of the alleged merger could not have been known.

“In any event, the only branch of KPMG, if any, that entered into a merger with Akintola Williams as stated in the newspaper articles 18, is KPMG Audit,” the judge ruled.

“The other spheres were totally unaffected. It would therefore be wrong to state that the merger (which has not been shown to this Court) of KPMG Audit with Akintola Williams means all the other areas of business, including KPMG Consulting and KPMG Tax Consultants, also ceased to exist.

“Even if the Appellants (KPMG Nigeria) had ceased to do business as the Court seemed to have held, the 2nd Respondents (KPMG Professional Services) should not have been carrying on business until the Appellant’s certificate of registration is withdrawn or set aside.

“They cannot use the name until the Appellant’s certification of registration is withdrawn or set aside. They cannot use the name until the name is removed from the 1st Respondent’s (CAC) Register of Names.

“The 1st Respondents can only assign the name to the 2nd Respondents after first taking it away from the Appellants.”

The court ruled that CAC erred by registering KPMG Professional Services despite the existence of a business name, which is already registered.

The judge reversed the earlier ruling of the lower court and reaffirmed the primacy of statutory protection for existing business names under Nigerian corporate law.

 

 

 


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