Connect with us

E-Business

Getting Behind AI Growth in Africa

Published

on

Kindly share this post

The impact of artificial intelligence (AI) dominated discussions at this year’s World Economic Forum in Davos – with delegates touching on everything from ethics to democratization and workforce re-skilling.

While AI is primed to be the driving force of the Fourth Industrial Revolution, its widespread acceptance and adoption among businesses is still in early stages.

The year 2018 was an important one in shifting current perceptions around AI, demonstrating it as a technology that is here to augment human capabilities, not replace them, and to benefit the speed and scale of any organization, large or small.

These conversations have carried weight. In just four years, the number of global organizations deploying AI has increased by 270 percent.

In Africa, the momentum is similar, and continues to grow as access to high quality broadband and cloud computing improves. Organizations are recognizing AI’s ability to help with some of the continent’s most pervasive problems, from reducing poverty to improving healthcare and enhancing crop yields to feed a growing population.

Microsoft, through initiatives such as 4Afrika, has its sights set on making AI available to everyone on the continent, in line with our global mission to empower every person and organization on the planet to achieve more.

We are partnering with forward-thinking policy makers, innovative startups, technology partners, civil society groups and stakeholders to promote the growth of a vibrant AI ecosystem in Africa – one that enables inclusive growth and provides a clear and trusted path to digital transformation.

Promoting innovation with AI

Many of our local partners, including SMEs and startups, have already begun their AI journeys. Nigerian startup, MyMusic, has experimented with chatbots to help users discover new local music. And fintech startup, MoVAS Group, who we first met in 2016, is now building AI into their credit-scoring algorithms, enabling more unbanked farmers and small business owners to access loans the first time.

In the finance industry, 66 percent of the population in sub-Saharan Africa is listed as unbanked. The proliferation of mobile banking across the continent has increased financial inclusion, and AI powered intelligent applications are now taking this further.

AI can capture and crunch large volumes of non-traditional data, such as mobile wallet transactions, that enable service providers to make automated loan decisions to new customers, with no previous financial track records, in seconds.

Across the Middle East and Africa, a projected $28.3 million will be spent on developing AI solutions in the financial sector – and organisations are ramping up efforts to ensure young developers are well equipped for the task.

At the recent AI Bootcamp, hosted by Data Science Nigeria and sponsored by Microsoft, for example, local developers were upskilled in using deep learning concepts to drive financial inclusion.

Developing this kind of AI capacity in Africa is essential, not only to ensure our 200 million-strong youth population is equipped for jobs of the future, but also to ensure local AI systems themselves are unbiased and inclusive.

Developing the right skills and data sets

Without the skills to build homegrown applications, organizations are likely to import machine-learning algorithms developed elsewhere, which are trained on biased data sets that lack local context. This could have severe consequences in industries like healthcare.

What Africa needs is a richer pool of local data, coupled with AI applications that are built by skilled local teams with diverse demographic, gender, ethnic and socio-economic backgrounds. To achieve this, outdated processes need to be digitised, education systems need to adapt quickly, and digital literacy programmes need to be more far-reaching.

Local organisations are making good headway. The Centre for Proteomic and Genomic Research (CPGR) in South Africa recently collaborated with Microsoft to build a first-for-Africa technology platform on Azure, which is enhancing the storage and processing of African genomic datasets. With this data and computing power, the CPGR is running more ground-breaking biomedical research in local disease development and prevention.

In Malawi, the United Nations High Commission for Refugees (UNHCR) has opened a Microsoft AppFactory at the Dzaleka camp, which is bringing skills in coding and data analytics to young refugees and asylum seekers. Applications that have already been created include Smart Mapokezi, which manages schedules for the allocation of food at the refugee camps.

Policies for an AI-enabled future

As AI opens up new frontiers for economic and social transformation, policy makers will need to ensure that this new data-driven ecosystem is governed by a strong code of ethics. We need to ensure that ethical AI systems are reliable, secure, private, transparent, accountable and beneficial to all.

Across Africa, Microsoft is supporting government bodies in developing necessary policy frameworks. Initiatives such as the Microsoft Policy Innovation Centre at Strathmore University in Kenya are providing forums to discuss policy issues surrounding the digital transformation of industries and countries.

Together with Access Partnership, we also recently commissioned a white paper on the implications of AI in Africa, which will be presented to South African Government delegates in March, during an event dedicated to addressing AI policy advancements.

Putting humans at the center

Through Microsoft’s various programs, from skills development initiatives to growing the startup ecosystem, we are working to help make an AI-enabled future in Africa a reality.

In every AI endeavor, our goal is to augment and amplify human ingenuity, accelerate economic and social prosperity. African innovators revolutionized the way mobile technology is used, and we look forward to seeing what they’ll do next with AI.


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

Published

on

Kindly share this post

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


Kindly share this post
Continue Reading

E-Business

Galaxy Backbone Tops FG’s Website Performance Ranking

Published

on

Kindly share this post

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


Kindly share this post
Continue Reading

E-Business

Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Published

on

Kindly share this post

Okitipi Samuel, a Nigerian man, has been taken into custody by the Nigeria Police Force for his alleged role in a global cyberattack on Microsoft 365 users.

Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Benjamin Hundeyin, Force public relations officer, disclosed this on Thursday in Abuja while briefing journalists on the outcome of investigations carried out by the National Cybercrime Centre of the Nigeria Police Force.

Hundeyin said the centre, under the leadership of Ifeanyi Uche, its director and Commissioner of Police, commenced investigations in collaboration with Microsoft, the Federal Bureau of Investigation, the United States Secret Service, and the United Kingdom’s National Crime Agency.

According to him, investigations revealed that a phishing toolkit known as “Raccoon 0365” was used to create fake Microsoft login portals to harvest user credentials and unlawfully access email accounts belonging to corporate organisations, financial institutions, and educational institutions in several countries.

“This investigation commenced following credible intelligence received from Microsoft USA through the FBI, indicating that a malicious phishing toolkit known as Raccoon0365 was being used to create fake Microsoft login portals, harvest user credentials, and unlawfully access the email accounts of corporate organisations, financial institutions, and educational establishments,” Hundeyin said.

He added that between January and September 2025, several reports of unauthorised access to Microsoft 365 accounts were traced to phishing emails designed to mimic legitimate Microsoft login pages, enabling business email compromise, internal phishing, data breaches, and other cyber-enabled fraud.

Hundeyin said digital forensic analysis and cryptocurrency tracing identified wallets connected to the illegal operation.

He noted that operatives were deployed to Lagos and Edo states, leading to the arrest of three suspects identified as Joshua, James, and Okitipi Samuel between September 20 and October 4, 2025.

“Following extensive digital forensic and technical intelligence analysis, the centre conducted cryptocurrency tracing that identified suspicious wallets connected to cash-out schemes.

“Acting on actionable intelligence, operational teams were deployed to Lagos and Edo states, resulting in the arrest of Joshua, James, and Okitipi Samuel. Searches at their residences led to the recovery of mobile devices, laptops, and other digital exhibits linked to the fraudulent scheme,” he said.

Hundeyin identified Okitipi Samuel, also known as “0365” and Moses Felix as the principal suspect and developer of the phishing infrastructure.

“The primary suspect, Okitipi Samuel, also known as Moses Felix, has been identified as the developer and operator of the phishing infrastructure. Investigations revealed that he managed a Telegram channel used to sell phishing links in exchange for cryptocurrency and hosted fake login pages on Cloudflare using stolen or fraudulently obtained email addresses,” he said.

He added that investigations confirmed Samuel unlawfully used the email details of one of the arrested individuals without consent to register some of the accounts used in the operation.

The police spokesperson said further investigations revealed that the identities of Joshua and James were used without their consent.

“There was no evidence linking them to the creation or operation of the phishing scheme. They were victims of identity theft,” Hundeyin said.

He said a prima facie case had been established against Samuel for identity theft, unlawful access to computer systems, creation and distribution of malicious software, unauthorised interference with network data, and aiding and abetting fraud.

Hundeyin added that the suspect would be charged under relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2024.

He said the suspect would be prosecuted in Nigeria, noting that the country has the capacity to enforce its cybercrime laws, although extradition could be considered if formally requested through due process.

Hundeyin assured Nigerians that the police, under the leadership of Kayode Egbetokun, inspector-general of Police,  would continue to protect the country’s digital ecosystem and urged citizens to practise good cyber hygiene by being cautious when clicking links and sharing personal information online.

Speaking separately, Ifeanyi Uche, director of the National Cybercrime Centre,  urged Nigerians to exercise caution online.

Uche advised members of the public to avoid clicking on links from unknown or unexpected sources, noting that such links often contain malware or phishing tools designed to compromise devices and personal data.

He warned that indiscriminate clicking of links or responding to unsolicited emails could lead to unauthorised access to personal and corporate accounts, urging citizens to “wash their cyber hands” by verifying sources before taking action online.


Kindly share this post
Continue Reading

Trending