E-Business
Firm Digitalizes Operations With Computhink’s Contentverse

Cornerstone Insurance, would now record Improved and efficient service delivery with the implementation of Computhink’s Contentverse.
The insurance firm before now had been processing hundreds of documents every day with millions of paper documents stored in offsite facilities.
This led to inefficient working practices and made searching and retrieval of documents an extended, laborious problem.
However, after evaluating available options to digitize their paperwork and organize it into an easily searchable filing structure, they selected Contentverse. Cornerstone not only met all their original goals but also experienced a significant productivity boost that exceeded their expectations.
With this digitalization Cornerstone is committed to professional, ethical, and customer-focused business practices. The company offers insurance-based financial services in the areas of General and Life Businesses.
These include Motor Vehicle, Aviation, Marine, Engineering All Risks, Asset Protection, Liability to Third Party, Oil & Gas, Group Life, Credit Life, Mortgage Protection, Term Assurance, Wealth Creation Products and Takaful. Branches and outlets exist in locations nationwide from Abuja to Lagos, Port-Harcourt, Warri, Uyo, Kano, Ibadan, and Yenogoa.
Cornerstone’s processes covered insurance, client, financial, and other documents. Before implementing ECM, these were stored physically in their HQ or local offices. These onsite storage locations comprised filing cabinets, racks, boxes, and documents stored on individual users’ computers systems.
Old files were periodically relocated to archive sites at the outskirts of town, degrading in shipping containers under harsh environmental conditions, while others became lost. Searching for files was at least a day’s worth of difficult work, with the search party wearing masks and gloves.
Cornerstone considered several Enterprise Content Management Solutions but selected Contentverse based on appearance and presentation of the product, structure and simplicity of the user interface, ease of inputting and modifying pages within the application.
The company’s choice of Contentverse is also to leverage the existing Active Directory login features, layered comprehensive Security, radiation, Separate Document storage modalities as against storage of documents in database, Microsoft office integration among others.
Contentverse has been implemented for all departments of the company including Underwriting, Claims, Information Technology, Finance, Customer Service, and Life Underwriting.
The digital operation now comprises the generation, processing, and storing of some 247 document types, including Receipt, Debit Note, Credit Note, Policy Document, Endorsement,
Motor Certificate, Know Your Customer (KYC), Letter, Payment Evidence, Payment Requisition Voucher, and Email Archive. With the completion of the back office conversion of the majority of previously physically stored documents there are 1,560,982 documents in the system, as of 22nd February 2019. Cornerstone processes an average 315 documents into Contentverse per day.
Oriental News Nigeria, reports that Contentverse has dramatically improved organization and efficiency by over 70 per cent especially regarding payment processes and audit approval. The solution has enabled Cornerstone to develop a digital filing system, reducing filing time and searches. There has been great reduction in physical storage.
Contentverse has been implemented in the Cornerstone network, where security is valued over off-site access. Workflow has improved the process of receipting on debit notes, reducing paper consumption costs and manual bottlenecks. With 315 documents processed daily, and a growing number indexed and archived at one time, the system is more than keeping up with Cornerstone’s demands.
Contentverse has eradicated degradation and data loss. Printing and storage costs have been greatly reduced. The solution has secured Cornerstone’s documents with search time reduced by over 98 per cent.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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