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Payment Service Banks in Nigeria, Lessons from the Past

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By Emmanuel   Okoegwale

Ten years ago, there was great optimism that the licensing of mobile money providers will usher in a new era in the drive for greater financial inclusion and fill the vacuum that the banks failed to fill for many years.

Ten Years after, the country has recorded some decent incremental improvements in the financial services sector through the mobile money operators but not the expected transformational leap, we had hope for. On the march again, the country has created a new category of financial services providers to be called, Payment service Banks.

The CBN in furtherance of its mandate to deepen financial inclusion in Nigeria is actively seeking to license Payment Service Banks in Nigeria which had been similarly deployed in other jurisdictions such as India.

Both countries are similar in areas of regulation that excluded mobile networks from mobile money and Banks that are cannot fill in the gaps, in serving the hard to reach places.

What’s difference between PSB and mobilemoney?

Permissible services for both in Nigeria are similar with few advantages for the PSB such as ability to mobilize deposits from individuals and small businesses, issue debit and pre-paid cards, invest in FGN bonds while both cannot give out loans, provide insurance underwriting and trade on foreign exchange market. No cap was mentioned in the framework on deposits mobilization allowed for PSBs.

Many reasons had been raised for the slow uptake of mobile money in Nigeria from low capitalized operations, fragmented agency network, exclusion of mobile network operators and some underlying bottlenecks like extensive delays in granting mass access channels like USSD and Sim tool kit channels to mobile money operators, were major hindrances to early take off and adoption.

The operational levers to drive a successful deployment are network effects, lack of financial access points in many rural areas, available mass market access channels, heavy marketing, channel leverage and incentives to drive last mile operations.

These are domain areas of mobile networks and these are some of the levers that mobile money operators lacked in India and Nigeria because they are non-Telcos however some of them, still managed to keep their heads, above the waters.

The Indian story so far

In 2015, 11 organizations were approved to commence payment service Bank services in India however three dropped out even before launch, with one of them citing, increased competition and time to recover profit on investments.

Some of the operators had been clamped by the regulator, due to inappropriate Know-you-customer implementation and some of the providers struggle to convert their huge subscriber base as envisaged to bank customers, the license also excluded the providers from lending.

Due to its limited offering, the commercial viability was no longer appealing to providers hence they struggle to stay afloat.

Shape of things to come in Nigeria

As Africa’s most populous nation, prepares to soften the ground for mobile network operators to participate in the financial services sector which had predominantly been the turf of the banks, it will be interesting to see how they will successfully convert their network assets to serve the large unbanked population in the country.

With MTN Nigeria woes seeming to be coming to an end over tax dispute with the Central bank of Nigeria and a planned listing on the Nigerian Stock Exchange later this year and armed with an approval -in-principle to launch payment service Bank, it will be the honey on the cookie pie for local and international stock investors.

The challenge non-telco operators of PSB will face, will be similar and may even be more than what the mobile money operators faced with them in the early days and even till date.

Why will the mobile network operator give equal-footing access to a competitor? What will the regulator do to enforce fair competition? What are the risk of granting non-telcos PSB licenses only for them to face similar challenges faced by licensed mobile money operators for ten years?

Some recommendations

The regulator may consider to upgrade some of the mobile money operator’s license to PSB if they have proven ability, maybe on a regional basis so that they don’t have spread themselves very thin to compete with what will be a significant competition (mobile networks) with lower paid-up capital requirements to compensate for their investment as frontier providers.

Addition of   retail and low value lending approval to their license while they isolate the customer deposit pool if possible or allow only for a small percentage of the deposit pool for retail lending.

A proper assessment of non-telco and non-mobile money applicants for the PSB license to ensure they have compelling business cases, well capitalized and ability to overcome the challenges that almost muscled the mobile money operators in the last ten years.

In view of many initiatives in the market place that are driven largely by industry associations and regulations, innovations should be allowed to rather drive these initiatives, fair completion are enforced by the regulator for all technology access channels from telcos and access to government standard setting agencies for BVN, National ID for robust KYC and risk management purposes.

Emmanuel Okoegwale is Principal Associate, MobileMoneyAfrica


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E-Financial

NDIC Declares Second Liquidation Dividend for Heritage Bank Depositors

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Nigeria Deposit Insurance Corporation (NDIC) has declared a second liquidation dividend of ₦24.3 billion for depositors of Heritage Bank Limited (in liquidation) whose account balances exceeded the statutory insured limit of ₦5 million at the time of the bank’s closure.

NDIC Declares Second Liquidation Dividend for Heritage Bank Depositors

Heritage Bank’s operating licence was revoked by the Central Bank of Nigeria (CBN) on June 3, 2024, after which the NDIC was appointed liquidator in line with the Banks and Other Financial Institutions Act (BOFIA) 2020 and the NDIC Act 2023.

In a statement signed by Hawwau Gambo, head of the Communication and Public Affairs Department,  the Corporation said the second liquidation dividend would be paid at a rate of 5.2 kobo per ₦1.00 on outstanding uninsured balances. This brings the total liquidation dividend paid so far to 14.4 kobo per ₦1.00.

“The NDIC has now declared a second liquidation dividend of ₦24.3 billion. This amount, derived from debt recovery, sale of physical assets, and realisation of investments, will be applied to the payment of uninsured balances for depositors with funds exceeding the ₦5 million insured limit. The second liquidation dividend is payable at a rate of 5.2 kobo per ₦1.00 on outstanding balances, in accordance with Section 72 of the NDIC Act 2023. This brings the cumulative liquidation dividend declared to date to 14.4 kobo per ₦1.00”.

The NDIC recalled that it had earlier paid a first liquidation dividend of ₦46.6 billion in April 2025, representing 9.2 kobo per ₦1.00, following the reimbursement of insured deposits of up to ₦5 million per depositor from its Deposit Insurance Fund.

According to the Corporation, the second tranche was made possible through sustained recovery of debts and continued asset disposal.

This payment is in furtherance of our statutory responsibility to ensure that depositors of closed banks are reimbursed promptly as assets are realised,” the NDIC said.

The Corporation explained that payments would be made automatically to eligible depositors using existing records. Depositors who have already received their insured deposits and the first liquidation dividend will have their alternative bank accounts credited automatically through their Bank Verification Numbers (BVN).

However, depositors without alternative bank accounts or BVNs, as well as those who have not claimed their insured deposits or the first liquidation dividend, were advised to visit the nearest NDIC office nationwide or complete the e-claim form on the Corporation’s website for verification and processing.

The NDIC noted that liquidation dividends are paid only to depositors with balances above the insured limit and are sourced from asset sales and recoveries. Other creditors and shareholders will be considered only after all depositors have been fully reimbursed and subject to the availability of funds.

The Corporation assured the public that the ₦24.3 billion payment represents only the second liquidation dividend, adding that further payments would be made as additional assets are realised and outstanding debts recovered.

Depositors were advised to contact the NDIC Claims Resolution Department at any of its offices nationwide or through the Corporation’s official email addresses and helplines for further enquiries.


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KPMG Identifies ‘Flaws, Inconsistencies, and Omission’ in New Tax Law

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KPMG Nigeria has identified what’s described as “errors, inconsistencies, gaps and omissions” in Nigeria’s tax laws that came into force at the beginning of this year.

The professional services company warns that these issues could undermine the attainment of the tax reforms’ stated objectives if left unaddressed.

The reforms, anchored on the Nigeria Tax Act (NTA) and the Nigeria Tax Administration Act (NTAA), alongside the Nigeria Revenue Service (NRS)  Establishment Act and the Joint Revenue Board (JRB) Establishment Act, are aimed at improving revenue generation, simplifying tax administration, and enhancing competitiveness.

Authorities have repeatedly described the overhaul as critical to strengthening Nigeria’s weak tax-to-GDP ratio and adapting the tax system to changing economic realities.

Capital gains, inflation, and market behaviour

One of the most far-reaching concerns relates to the computation of chargeable gains under Sections 39 and 40 of the Nigeria Tax Act, which require capital gains to be calculated as the difference between sale proceeds and the tax-written-down value of assets, without any adjustment for inflation, analysis by KPMG revealed.

This approach has attracted attention largely because of Nigeria’s inflation environment. Headline inflation has remained in double digits for eight consecutive years, averaging above 18 percent between 2022 and 2025, according to data from the National Bureau of Statistics. Over the same period, asset price movements have been heavily influenced by currency depreciation and general price increases.

Actual market behaviour shows a mixed reaction to tax policy expectations, despite a strong full‑year rally, with the NGX All‑Share Index up more than 50  percent and market capitalisation near N99.4 trillion, the equities market saw significant sell‑offs in late 2025, including a N6.5 trillion drop in market value in November amid uncertainty over the new capital gains tax rules, underscoring investor sensitivity to tax policy shifts.

In its review of the law, KPMG Nigeria noted that taxing nominal gains in a high-inflation environment could result in taxpayers being assessed on inflationary gains rather than real economic value. The firm recommended the introduction of a cost indexation allowance to adjust asset values for inflation when computing chargeable gains.

According to the analysis, such an adjustment would reduce distortions in effective tax rates while still allowing the government to generate additional revenue from genuine capital appreciation.

Indirect transfer rules and foreign investment risks

Another provision drawing scrutiny is Section 47 of the Nigeria Tax Act, which subjects gains from indirect transfers of shares or assets by non-residents to Nigerian tax where such transfers result in changes in ownership of Nigerian companies or assets located in Nigeria.

The provision is being introduced amid weak foreign investment inflows. Data from the United Nations Conference on Trade and Development shows that foreign direct investment into Nigeria remains below pre-2019 levels, reflecting broader investor caution.

While similar indirect transfer rules exist in other jurisdictions, analysts note that such regimes are typically supported by detailed guidance and clear thresholds to reduce uncertainty.

KPMG’s analysis recommended that Nigerian tax authorities issue clear administrative guidance defining the scope, thresholds, and reporting obligations associated with indirect transfers. The firm noted that clarity would reduce the risk of disputes, improve compliance, and mitigate potential negative effects on foreign investment flows.

FX deductions clash with economic realities

Section 24 of the Nigeria Tax Act limits businesses from deducting foreign-currency expenses beyond their naira equivalent at the official CBN rate.

In practice, this means a company importing goods, paying foreign software subscriptions, or settling overseas vendor invoices cannot claim as tax-deductible any amount they spent above the official exchange rate.

For many companies, this is a real problem. Access to official foreign exchange is limited, forcing businesses to pay higher rates on the parallel market. Under the law, the extra cost becomes non-deductible, effectively increasing taxable profits and raising their tax bills.

KPMG warns that while the rule aims to curb speculative foreign exchange activity, it fails to account for supply shortages. The firm recommends that deductibility should reflect the actual cost incurred, provided proper documentation, so businesses aren’t penalized for circumstances beyond their control.

VAT-linked expense disallowances

Section 21(p) of the Nigeria Tax Act disallows deductions for expenses on which value-added tax has not been charged, even where such expenses were incurred wholly for business purposes.

This intersects with Nigeria’s VAT compliance challenges. The informal sector accounts for a significant share of economic activity, and VAT compliance gaps remain wide, according to assessments by tax authorities and development institutions.

Analysts note that the provision effectively transfers part of the VAT enforcement burden to compliant taxpayers, who may be penalised for supplier non-compliance.

KPMG recommended that Section 21(p) be deleted or substantially modified, arguing that deductibility should depend solely on whether an expense was wholly, exclusively, and necessarily incurred for business purposes. The firm noted that VAT compliance should instead be enforced directly through audits and penalties on defaulting suppliers.

Non-resident taxation and compliance ambiguity

Uncertainty also surrounds the compliance obligations of non-resident companies. While Section 17 of the Nigeria Tax Act provides that withholding tax constitutes final tax for certain non-resident payments where there is no permanent establishment or significant economic presence, the Nigeria Tax Administration Act does not clearly exempt such entities from registration or filing requirements.

Nigeria has signed over a dozen double taxation treaties (DTTs), including the UK, South Africa, Canada, and France, which align with the principle that final WHT extinguishes further tax obligations in the absence of a taxable presence. Experts say harmonizing the NTA and NTAA with these treaties is critical to avoid conflicts and deter foreign investors.

KPMG recommended that the relevant provisions of the Nigeria Tax Act and the Nigeria Tax Administration Act be harmonised, with explicit exemptions for non-resident companies whose Nigerian tax obligations have been fully discharged through withholding tax. According to the firm, such alignment would reduce compliance friction and improve Nigeria’s attractiveness for cross-border transactions.

As Nigeria enacts its most comprehensive tax overhaul in decades, the path to success will depend on clarity, alignment with international best practices, and swift adoption of recommended amendments. Without these measures, businesses may face higher costs, non-residents could be discouraged from investing, and capital markets may remain volatile. For policymakers, the challenge is not just raising revenue but ensuring that the reforms strengthen competitiveness and sustainable economic growth.


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19 Nigerian Banks Meet CBN Recapitalization Targets Ahead of March Deadline

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Nineteen Nigerian banks have fulfilled the Central Bank of Nigeria’s (CBN) recapitalization requirements as of January 6, 2026, six weeks before the March 31 deadline, according to data from The Cable Index.

19 Nigerian Banks Meet CBN Recapitalization Targets Ahead of March Deadline

CBN

Access Bank, Fidelity Bank, First Bank, GTBank (GTCO), UBA, and Zenith Bank—holders of international licenses—lead compliance among six major players.

National and regional licensees Citibank Nigeria, Ecobank Nigeria, Globus Bank, Stanbic IBTC, Sterling Bank, Wema Bank, PremiumTrust Bank, and Providus Bank have also hit the benchmarks.

Two non-interest banks, Jaiz and Lotus, alongside merchant banks FSDH, Greenwich, and Nova, round out the compliant group, meeting thresholds of N10-N20 billion for non-interest, N50 billion for merchants, N200 billion for nationals, and N500 billion for international banks as set in March 2024.

Approximately 14 banks remain non-compliant, underscoring urgency ahead of the deadline despite broad progress.


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