E-Financial
Job Losses Loom as Banks Go Hi-tech

The resolve by banks to enhance technology driven services may pose threats to conventional banking such that it will reduce physical expansion and loss of man power while it will increase efficiency, according to Daily Independent.
To those who are technologically savvy, investment in technology is seen as the only way to go because it will bring about efficiency while banks will make profit, run smarter, faster and lean.
Godwin Emefiele, the Governor, Central Bank of Nigeria (CBN), alluded to this new thinking in banking while unveiling his five year agenda.
He said the payment system in the country will witness technological improvement for efficiency.
His words: “Given Nigeria’s large size, and the cost involved in building bank branches across the country, the payment system department would support the spread and utilisation of digital modes of transactions, so that every Nigerian will have access to financial services.
“A strong emphasis will also be placed on improving speed and efficiency of payments channels, while working to ensure that digital channels are safe and secure. This will help to build confidence in our nation’s payment system.
“In order to improve utilisation rate, we will continue to ensure that payment channels are interoperable, which will enable individuals with digital devices to transact across different banks or payment modes.
“Through measures such as the cashless initiative, USSD, Mobile Banking, agent networks and Payments Service Banks, Nigerians can expect to see significant improvements in the payment systems infrastructure over the next five years”.
Aside moves by banks to embrace technology which is gradually reducing banks-branch transactions on a daily basis, there are strong threats with the advent of financial technology, otherwise known as FinTech, which will further disrupt banking, thereby taking it far deeper than imagined.
Many experts are of the view that Fintech will further lead to job loss in banks ranging from low to high cadre workers.
The term Fintech refers to an evolving range of start-ups and companies leveraging technology to provide financial services. Technology models allow an ease of use that banks cannot yet match.
FinTechs are redrawing the competitive Financial Services landscape and blurring the lines that define players in the sector. Their offerings range from competing financial services such as alternative lending, to additive solutions atop existing banking services, to enabling technologies for the banks themselves.
Capitalising on the latest mobile, cloud and digital technologies, Nigeria is increasingly becoming home to many Fintech firms who are trying to shake up and be accretive to the banking value chain.
Fintech players have found greater success when targeting segments that traditional banks have largely ignored. Yet it would be naive for Nigerian banks to dismiss this challenge.
According to Clayton Christensen, the originator of the theory of disruption, “Entrants that prove disruptive begin by successfully targeting those overlooked segments, gaining a foothold by delivering more-suitable functionality-frequently at a lower price.
Even if Fintech does not successfully disrupt the banking industry, it has created cost-effective models that also provide a superior customer experience, and the banks have taken note.
Wema Bank launched ALAT, a digital-only bank with a major feature -the ability to create and fund a savings account on your mobile phone, while Stanbic IBTC debuted their first digital -only bank branch and a web app for instantly opening a bank account.
At a function in Lagos, CBN Governor, Emefiele said: “Banking has a common threat. The enterprise risk posed by Fintech is real, and there is need to be at the forefront of sensitising the banking sector about the real threats posed by Fintech.”
He called on Charter Institute of Bankers of Nigeria (CIBN) to be at the forefront of sensitising bankers on the threat by Fintech.
He said: “I also admonish the new president that you will remain focused, and avoid omission risk. Do exactly what your predecessor has done; he reached out, he was a superb bridge builder. Up your ante as far as advocacy is concern. Advocacy should be your major focus, in addition to providing solution to the threat pose by Fintech.”
Companies, such as Uber, Taxify and Airbnb, have developed radical business models that continue to surprise many institutions.
To Mr. Jim Ovia, Chairman of Zenith Bank, with an operational FINTECH system in place, there would be more inclusiveness of all and sundry in the economy; transactions and payments will be done efficiently and transparently.
“One may not necessarily need a banking license to establish how payment systems are done – a rare opportunity to digitise the economy”, he said.
He explained that contrary to popular assumptions, Fintech is not a threat to the banking institutions, but rather a strategic partnership to better serve the needs of customers.
E-Financial
FCMB Turns Normal Banking into Rewards with New Mobile App Upgrade

First City Monument Bank (FCMB) has introduced a set of new features on its mobile app, led by a reward points system that turns everyday transactions into tangible benefits for customers.

With this update, FCMB shifts the focus from routine banking to value creation, giving customers a stronger reason to engage, transact, and stay within its digital ecosystem.
At the centre of the upgrade is the Reward Points feature, which allows customers to earn and redeem points on transactions made in the app. The more customers use the platform, the more value they unlock, creating a direct link between daily banking activity and real-life rewards.
Beyond the rewards, the enhanced app introduces a Regal Premium Lifestyle Subscription that offers users access to curated lifestyle benefits across travel, dining, and entertainment, plus a three-month free transfer for new-to-bank customers.
Customers can now access mutual fund investments directly within the app, helping them grow wealth without multiple platforms. This feature reinforces FCMB’s commitment to empowering customers with accessible financial tools.
To improve customer experience, the app now includes “Chat with Temi”, an intelligent in-app support feature that delivers instant assistance and quicker issue resolution.
Speaking on the update, Oladipo Alabede, divisional head, Payments and Solutions, said: “At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.”
In line with its financial inclusion drive, FCMB has simplified account upgrades from Tier 1 to Tier 2, allowing customers to access enhanced banking services without visiting a branch.
Additionally, the introduction of instant virtual card request and activation ensures customers can immediately create and use secure digital cards for online transactions.
Adetunji Lamidi, divisional head, Personal Banking, emphasised the Bank’s digital transformation journey: “These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.”
This comprehensive upgrade reflects FCMB’s ongoing commitment to innovation, customer focus, and digital excellence, positioning the mobile app as a one-stop platform for seamless, rewarding, and future-ready banking.
Customers are encouraged to update or download the FCMB Mobile App today from their app store to use these new features and take full control of their financial journey.
E-Financial
Despite Warnings, FG Draws Down $1.5Bn as First Tranche of FAB $5Bn Loan Deal

Nigeria has accessed the first tranche of its $5 billion derivatives financing arrangement with First Abu Dhabi Bank (FAB), drawing about $1.5 billion under the deal approved by the national assembly in March.

This is despite caution by the International Monetary Fund (IMF) against proceeding with the proposed $5 billion structured Total Return Swap (TRS) financing program with First Abu Dhabi Bank.
IMF said that the complex derivative-based financing agreements are often opaque and carry hidden financial risks.
According to Bloomberg on Friday however, the federal government received the funds in the past two weeks through a structured total return swap (TRS) transaction with the United Arab Emirates’ largest lender, citing people familiar with the matter.
On March 31, the national assembly approved President Bola Tinubu’s request to secure up to $6 billion in external borrowing.
The borrowing plan comprised two facilities from the United Arab Emirates (UAE) and the United Kingdom, including a structured TRS financing programme of up to $5 billion from First Abu Dhabi Bank.
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Tinubu had said the proposed borrowing would increase Nigeria’s public debt stock, which stood at $110.3 billion (about N159.2 trillion) as of December 31, 2025.
The drawdown comes despite concerns raised by Fitch Ratings over the financing arrangement.
Fitch warned that while such transactions can provide liquidity, diversify funding sources and lower borrowing costs, they often fall outside conventional debt-reporting frameworks and could weaken transparency and legislative oversight.
The rating agency also said the structure could expose Nigeria to additional foreign exchange risks if domestic bond yields rise or the naira depreciates.
Also, the International Monetary Fund has cautioned that the derivative-based financing arrangements are often opaque and complex, making it difficult to assess the full extent of governments’ debt obligations.
E-Financial
Paystack Unveils AI-powered Payments Tools

Paystack has launched Paystack Index, an experimental AI-powered payments tool, enabling users in Nigeria to complete everyday transactions through AI assistants such as ChatGPT and Claude.

The product allows users to buy airtime, send money via Zap by Paystack and order food from Chowdeck using simple text prompts. Instead of switching between multiple apps, users can instruct an AI assistant to execute transactions directly.
Paystack Index acts as a bridge between AI agents, merchants and Paystack’s payments infrastructure, while ensuring users retain control of authorised transactions.
The company said it does not store sensitive financial information such as card details, PINs or bank account credentials.
Developed with support from TSG Labs, Paystack’s innovation arm, the product builds on Paystack Checkout and Zap and forms part of the company’s broader work on AI-enabled commerce.
It is initially available to selected Zap users in Nigeria through an early-access beta programme and currently supports airtime and data purchases, wallet funding, money transfers and food orders.
Paystack said the launch reflects its belief that AI agents are emerging as a new interface for commerce, enabling users to move from prompts to real-world transactions.
Announced by co-founder and chief executive officer Shola Akinlade, the product positions AI assistants as execution layers for payments and commerce, rather than just tools for information and recommendations.
The launch comes amid rising AI adoption in Nigeria. According to a Google-Ipsos survey, 88% of Nigerians surveyed said they had used generative AI in the past year, while 62% said they used it for everyday tasks such as planning trips, meals or workouts.
The launch also follows Paystack’s recent restructuring under The Stack Group (TSG), which created dedicated business units for merchant payments, consumer transactions, banking services and emerging technologies.
Paystack plans to expand Paystack Index to more merchants, services and African markets, including Ghana, Kenya and South Africa, as it evaluates user behaviour and AI-powered checkout experiences.
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