News
iSON Clinches Pan African Contact Centre Management Provider of the Year Award

iSON Xperiences, (formerly iSON BPO Limited), a leading customer experience management company, with strong focus in Sub-Saharan Africa emerged as the “Pan African Contact Centre Management Provider of the Year” at the 14th annual Titans of Tech Awards.
The 2019 Titans of Tech Awards took place over the weekend at the Oriental Hotel, Victoria Island – Lagos. The award was granted in recognition for the Company’s consistent excellence in providing world class Call Centres for national development.
The event was preceded by a Leadership Roundtable that aimed to provide plans and policies that give insight into the challenges, opportunities and available solutions to support Nigeria’s emerging digital economy.
Commenting on the awards, Global CEO, Mr. Pravin Kumar said, “While we are happy to receive this award, we are even more delighted to have our efforts in providing a distinguished customer service experience recognized. Since we started our journey in Africa, we have seen that investing in Nigeria has truly paid off in growing the ICT industry here.
As we continue to help in growing the tech industry, we cannot help but feel even more encouraged to satisfy our clients through our superior services.
Mr. Kumar also expressed his gratitude to the clients, stakeholders, staff and organizers of the event. He said, “Without our incredibly talented staff, our loyal clients and stakeholders we simply would not be where we are today. It is through their consistent drive to provide the best quality IT solutions that we are able to stand here today.
I would like to thank Tech Africa for organizing such an important occasion. This award confirms that the efforts iSON is investing into fostering a stronger tech and IT ecosystem in Nigeria is truly worthwhile, milestones like these ones are truly worth appreciating.”
“I will also like to say thank you on behalf of the entirety of iSON Xperiences for this gracious honor. It is satisfactory to earning a genuine reputation as a specialist in proactive customer engagement and experience as a leading contact Centre Management Provider of choice in Nigeria and sub-Saharan Africa”.
The Tech Africa leadership roundtable saw, The Lagos State Governor, Federal Ministers, captains of industry, Business Moguls, State and National Assembly Members, presidents of security associations, politicians, Governors, International Communities, youth leaders, Media Editors and many more in attendance.
The Titans of Tech Awards, sponsored by Tech Africa, was organized to celebrate the most important movers and shakers in hi-tech technology ; pioneers, Innovators, men, women, organizations and institutions who are behind the Technological wind of change sweeping Nigeria towards the global digital society. It is recognition of overall excellence, of unflinching commitment and a lifetime of efforts in the service of ICT, humanity and Nigeria.
News
NPC Opens Nationwide Digital Birth, Death Registration Platform

National Population Commission (NPC) has commenced the nationwide digital registration of births and deaths under the Electronic Civil Registration and Vital Statistics (E-CRVS) system to strengthen legal identity management and improve demographic data.

Speaking at a press briefing in Lokoja on Tuesday, Mr Afolabi Yori, federal commissioner representing Kogi, said the initiative became operational nationwide on July 1, through the VitalReg platform.
Yori described the development as a landmark in Nigeria’s civil registration system, noting that it would modernise birth and death registration through a technology-driven platform that meets international standards.
He said the digital platform would improve service delivery, strengthen data integrity and ensure that every birth and death occurring in Nigeria was accurately documented and securely stored.
According to him, civil registration is more than an administrative process, as it provides reliable statistics that support public policy formulation, resource allocation and national development planning.
“Nigeria records an estimated five million births annually, yet millions of births and deaths remain unregistered.
“Birth registration coverage currently stands at about 57 per cent nationwide, while death registration remains below 20 per cent,” he said.
The commissioner said that the commission had established 4,011 functional registration centres across the country’s 774 local government areas and was working to expand the number to about 8,000.
He added that the commission was strengthening collaboration with stakeholders to improve the capacity of registration personnel and ensure prompt documentation of vital events through the VitalReg platform.
Yori said the platform would provide faster registration services, 24-hour online access, digital certificate issuance where applicable, and reduce paperwork, waiting time and unnecessary travel.
He disclosed that the platform was being operated under a Public-Private Partnership with Barnks-forte Technologies Ltd. as the commission’s technical partner to ensure system availability, cybersecurity and continuous technological improvement.
He called on parents, healthcare institutions, traditional and religious leaders, civil society organisations, development partners and the media to support the initiative by encouraging the prompt registration of births and deaths.
Earlier, Samuel Omonakpeme, director in Kogi, NPC State, described the commencement of the digital registration system as another milestone in efforts to strengthen Nigeria’s Civil Registration and Vital Statistics system.
Omonakpeme stated that the initiative aligns with the Federal Government’s digital transformation agenda and the Sustainable Development Goals, particularly Goal 16.9, which seeks to provide legal identity for all.
He appreciated the Federal Government, the leadership of the commission, UNICEF and other development partners for supporting the implementation of the initiative.
The state director also urged parents, guardians, health institutions, community leaders, religious organisations and the media to mobilise public support for the timely registration of all births and deaths.
The News Agency of Nigeria (NAN) reported that ICT personnel of the commission, led by Ehimoni Kolawole, conducted a live demonstration of the digital birth registration process using the VitalReg platform.
The demonstration showed that the registration process captures the biodata of both parents, while at least one parent must possess a valid National Identification Number (NIN) to complete the registration of a newborn.
News
YEDC Warns Customers, Says 20 Percent Electricity Bonus is Scam

Yola Electricity Distribution Company (YEDC) has alerted its customers to a fraudulent message circulating on social media, falsely claiming that electricity consumers can receive an additional 20 per cent bonus units when recharging their prepaid meters through unofficial channels.

In a statement issued by the company’s management on Monday, YEDC described the claim as false and urged customers to disregard the misleading information, stressing that it did not originate from the company.
According to the statement, YEDC does not offer bonus electricity units through individuals, agents, personal bank accounts, phone numbers, or social media contacts.
The company advised customers to purchase electricity tokens only through approved cashless payment platforms, including the YEDC Pay App, OPay, Interswitch, and other authorised vending channels, or to visit the nearest YEDC office for assistance.
YEDC also cautioned customers against sharing their meter details or personal information, or making payments to unauthorised persons claiming to represent the company.
The company further urged customers to rely exclusively on information disseminated through its official communication channels to avoid falling victim to fraud.
The management thanked customers for their continued cooperation and reaffirmed its commitment to serving them.
News
PFIPC Probe: Dollar, Pounds Accounts of Fake Agency Inactive – CBN

Central Bank of Nigeria (CBN) has disclosed that two foreign currency accounts opened in connection with the controversial Presidential Foreign Investment Promotion Council (PFIPC) have remained inactive since their creation, with no funds deposited and no transactions recorded.

The revelation emerged on Monday during the ongoing investigation by the House of Representatives Ad-hoc Committee probing the circumstances surrounding the establishment and operations of the council.
Lawmakers are investigating allegations that the PFIPC was created and operated without a valid legal framework and outside the established procedures required for government agencies and institutions.
Appearing before the committee, representatives of both the Central Bank of Nigeria and the Office of the Head of the Civil Service of the Federation (OHCSF) distanced their institutions from the establishment of the council.
The Office of the Head of the Civil Service of the Federation stated that it neither created the council nor possessed the constitutional authority to establish federal agencies.
Representing the office, officials explained that the OHCSF is only responsible for approving administrative structures of government agencies after all necessary requirements have been fulfilled.
According to the office, records showed that the council submitted a request on August 6, 2025, seeking approval for its organisational structure.
However, the application was not approved because the required supporting documents were not attached.
The committee heard that despite the rejection of the request, officials linked to the Presidential Economic Advisory Council (PEAC)/PFIPC later appeared during the 2025 manpower budget defence exercise and sought approval for staffing and recruitment arrangements.
The office disclosed that the council informed government officials that its activities were being carried out largely through personnel seconded or deployed from other institutions.
Lawmakers were told that the council requested approval for a total of 314 positions. The figure consisted of 14 existing officers and an additional 300 proposed positions.
The Office of the Head of the Civil Service further revealed that concerns later arose regarding documents presented by the council as evidence of its legal backing.
Officials told the committee that upon examination, the documents failed to display essential features expected of an enabling law or valid legal instrument establishing a government body.
Mrs. Didi Esther Walson-Jack, head of the Civil Service of the Federation, also rejected claims that her office deployed civil servants to work for the council.
She maintained that the office did not assign personnel to the body and did not provide office accommodation for its operations.
According to her, matters relating to the creation, supervision and oversight of government agencies fall under the responsibilities of other relevant institutions, including the Office of the Secretary to the Government of the Federation.
The Central Bank of Nigeria also provided details regarding accounts linked to the council.Nigerian current events
Hamisu Abdullahi, director at the apex bank, who represented the CBN Governor before the committee, explained that the bank opened two foreign currency accounts following a formal request from the Office of the Accountant-General of the Federation.
He told lawmakers that the request was received on July 30, 2025, and instructed the bank to create a United States dollar domiciliary account and a Pound Sterling domiciliary account.
Abdullahi stressed that the CBN only opens accounts for government agencies after receiving official authorisation from the Accountant-General’s office.
However, he disclosed that the accounts never became operational because the council failed to provide authorised signatories required for activation.
As a result, both accounts remained dormant from the day they were opened.
He informed the committee that neither account had received deposits nor processed withdrawals. The accounts also recorded no foreign exchange allocations, remittances, inflows or outflows.Governor election news
According to him, the balances in both accounts remain at zero.
The CBN official further stated that the council did not engage directly with the apex bank regarding the management or operation of the accounts after they were created.
Following the submissions, members of the committee demanded more information as part of efforts to determine the full scope of the council’s activities.
Hon. Abdulmalik Danga, chairman of the committee, directed the Central Bank to submit comprehensive records relating to both the Presidential Foreign Investment Promotion Council and the Presidential Economic Advisory Council.
The committee requested details covering the opening of the accounts, their operational history and any information connected to related banking activities.
Lawmakers also instructed the CBN to work with commercial banks to identify and provide records of any accounts linked to the entities under investigation.
However, the committee is expected to continue its hearings as more government agencies and officials appear before lawmakers to provide explanations on the controversial council and the circumstances surrounding its operations.
News3 days agoAdebutu, PDP Chieftain Accuses Nigerian Governors of Embezzling LG Allocations
E-Financial3 days agoAccess Holdings Sells 7.44% Stake in Ghana Unit
E-Financial3 days agoNDIC Urges Youths to Shun Ponzi Schemes, Embrace Savings
E-Business3 days agoSERAP to Sue NASS over Bill Empowering NDPC to Regulate Social Media
News3 days agoNIMASA Unveils Accelerator Scheme to Drive Innovation, Sustainable Growth
E-Financial3 days agoNRS Issues July 31 Deadline for e-Invoicing Compliance
News3 days agoICPC Secures Final Forfeiture of N941m Linked to IPPIS Fraud
News3 days agoeBusinessLife Advocates Greater Support for Girls in ICT as Students Showcase AI Innovations














