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Courier Industry Holds Key to Vision 20:2020-Bichi

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Sule Bichi is the managing director, Red Star Express Plc, a licensee of Federal Express Corporation (FEDEX). He is a Fellow of the Institute of Chartered Accountants of Nigeria (ICAN) and a member of the Institute of Directors (IoD).
He had a stint with Aminu Ibrahim & Co. before moving to the Board of Internal Revenue in Kano.
Bichi later joined UAC Nigeria Plc as a Management Trainee in 1988 from where he was seconded to Unilever International Audit, and later moved to ICON Ltd (Merchant Bankers) as Treasury Officer before joining Comet Merchant Bank, where he rose to head of Foreign Operations in 1995.
He later worked as Operations Manager with UBA Kaduna South branch from where he joined Red Star Express in 1998 as the Assistant General Manager Finance.
He later became the Executive Director, Finance & Administration; Deputy Managing Director and a member of Finance & Budget Committee. He is also a Director, of the three subsidiaries of Red Star Express. He spoke to peter ugwu on ways to achieve industrial growth in Nigeria.

Building Enterprise like Red Star Express
It has been interesting. First of all, I want to clarify that Red Star is an indigenous company operating under the license of Federal Express Corporation (FEDEX); a US based company which is more than 40 years old.
Red Star is the one that recently celebrated 2 decades of doing business in Nigeria. Building enterprise like Red Star Express in Nigeria is a thing that we expect more of such.
Nigeria’s economy is still evolving and going by the size of the population and resources, it is a country that should have more companies establishing businesses that will help the economy grow.
No doubt, there are teething problems, but we had to rise above that by seizing opportunities that come up in any sector of the economy.
We must start with the development of Small and Medium Enterprises (SMEs) moving to individuals coming together to build mega corporations.
As it is now, our companies are not so big. Very few are playing at the international arena.
So, we need companies that will grow and play in the global economy. That is the only way we can breakthrough and emerge as one of the 20 economies in the world.

Red Star Increase in Turnover In 20 years of Operation
Some people may want to tag it a magic for the company to have achieved that, but it was not a magic. Although considering the industry, it is a growth, because no other courier company in Nigeria has been able to achieve that.
But N5 billion is not that huge when we start placing Red Star against other big companies.
Yes, our philosophy is people-service-profit (PSP). We concentrate more on the people, because they are the ones who deliver the service to customers.
Thus, the turnover is good, but when you change the money to other currencies like the USD or GBP you will discover it is still meagre. So, we are still in the SMEs bloc.
But in Nigeria, you could say it is an achievement owing to the fact that the courier industry is still growing.
There were companies that started same time with us, but have either closed shop or are managing to survive.
We are moving on because we have competent and dedicated workers. They understand the dynamics of the industry and how to create value for the customers.

Consultative Selling Skills Training
Like I said earlier we place emphasis on people right from inception. We not only select competent people from different sectors of the economy, we try to expose them to best trainings.
The Consultative Selling Skills training is just one of the trainings we have for our sales professionals.
We have a functional faculty were we send our people for training. As part of our policies, every staff is expected to clock minimum of 16 hours every year on training.
Staff training is something we cannot do without; it provides platform to re-assess the staff and train them on the trends of practice.
It is part of building the brand. When people are trained and well taken care of it leads to co-operation and productivity.
In all aspects of our business, operations, finance, corporate governance, leadership, we receive training.

Security challenges and Courier Business
Insecurity is highly impacting on every business in the country. Of course you need to take care of your workers.
As a committed firm we have to do all within our powers to ensure our customers, in any part of the country, are safe.
The truth is that we spend more money presently on security; we take extra measures to ensure the workers are not endangered and working with security agents also.
We try as much as possible to observe pronouncements made by the government, because they have full responsibility to secure lives and property in the country.
They know more than we do. In all, we make sure that our people are not exposed to unnecessary dangers.

Innovation In Red Star With The Acquisition Of An Airside Facility
Having an airside facility is another way to facilitate smooth running of our business. We are licensee of FEDEX; a global leader in logistics business and present in more than 220 countries, shipments into Nigeria come through the international airport, so to make it easier and faster for clearing we acquired the airside.
That will facilitate clearing and ensure security is apt. At the same time, it will aid the operations of some government agencies at the port like the customs.

Automation of Red Star Operations, Especially the Newly Acquired Facility
We utilize a lot of ICT components in line with the global practices. From our associate FEDEX we take queue on the use of ICT to facilitate commitments to our customers.
The customer needs to know the whereabouts of his shipment at every point in time. To ensure accountability and disseminating of information, we need to embrace ICT- the internet.
The devices are helpful from time of departure of the cargo from the other end to arrival here in Nigeria, the sorting hub and final delivery to the customer.
 When we place these data on our tracking and tracing facility, our customers can just log onto the website, include the tracking number and have details about a particular shipment.
From our side, we use ICT for faster sorting of the shipment and informing our people on a particular shipment.
We have invested so much in hardware, software and networking. ICT is like a partner in progress; we cannot do our work efficiently without the deployment of ICT.

Handling Phishing of Mails Sometimes Associated with Cargo Tracking
It is our responsibility to safeguard the shipment and information associated with it. Similarly, the customer has the responsibility; when a person gives us parcels for shipment, we generate the tracking number and it is the customer’s responsibility to safeguard it.
Once you key in the tracking number via the internet the status of the shipment will be revealed to you.
In a situation where the customer gives out the number to another person, probably, to help him check, that may amount to compromising the security of that package. It is just like any bank account.

Diversifying Into Passenger Transportation
Our business is on delivering cargo and logistics services. Passenger transportation is not part of our logistics business.
Our big brother, FEDEX, in US has over 675 aircrafts, 99% of those aircrafts are for cargo. For now, our business is logistics and we will concentrate on that.
However, the peculiarity of the Nigerian environment may dictate something different, which I am not ruling out completely.
 
Courier Industry In Nigeria
The industry faces a lot of challenges starting with the running cost to infrastructure. For instance, the condition of roads in the country affects us immensely.
We distribute some of our items by road using heavy duty trucks, vans, lighter vans and motorcycles, the deplorable state of the roads are impacting on our fleet.
The costs of maintaining them, purchase of spare parts are increasing and the life spans are reducing. Secondly, the power supply; the courier companies operate 24hours every day.
So, when people are working you need power, especially since our work with ICT is interwoven, we cannot do without power.
Due to the country’s population for you to be an effective courier company you need to be present in every urban centre. In those areas, you must provide power.
You can imagine the size of back up that we deliver. In some places, the back ups are running more than the national grid.  In that cost of buying generators and powering them is enormous.
Thirdly, the airports; not all airports operate at night. Thus, the state of the aviation industry impacts on our services.
For instance, when we have many aircrafts moving to various locations, especially in the morning and in the evening, we find it easier to put our items on them.
But where we do not have much aircrafts and some of the airports are not operating 24 hours it adds to our costs of doing business and not all airlines are flying to the destinations that we deliver goods and services.
The other aspects of transportation like the railway; although there is a recent development when the Federal Government restored the Lagos-Kano route, now that it has started, we pray that it continues reaching other areas.
As a logistics company that will assist us a lot. These minimize our capacities and put huge constraints on us and increase costs of doing business.

Using International Benchmarks to Assess Nigeria’s Courier Industry
There are reforms that are in the pipeline spearheaded by the Federal Authorities; especially the news I read in your paper on a Bill being given a nod, which is laudable.
 The only thing we are advocating is that, whatever arrangement is made should be in line with the global best practices.
We want to play at the international arena as Nigeria wants to become one of the 20 strongest economies in year 2020. We should have laws that are compatible with that.


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EdTech Platform Unveils over 5,000 Self-Paced Courses for Skills, Knowledge, and Literacy

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Hallos, formerly known as Aahbibi, has officially announced its rebrand alongside the launch of more than 5,000 self-paced courses aimed at strengthening knowledge transfer, accelerating skill acquisition, and improving literacy among everyday learners across Africa and beyond.

The new identity signals a renewed commitment to building an inclusive, creator-driven learning ecosystem that equips individuals with practical, relevant skills for today’s economy.

Positioned as a creator-economy engine, Hallos brings together education, entertainment, and commerce within a single digital platform. It integrates live classes hosted by creators, social commerce and merchandising, podcast-driven learning, and quiz-based gamification. This blended approach is designed to deepen understanding, boost engagement, and promote fast, practical learning experiences for users at every level.

With creators already active on the platform from Kenya, Ghana, Côte d’Ivoire, Lagos, the United States, and Dubai, Hallos is cultivating a truly global community rooted in African creativity and innovation. Its expanding international network offers diverse perspectives, practical insights, and culturally relevant content that resonates with learners across regions.

Beyond online learning, Hallos is also emerging as a creative economy powerhouse, driving engagement through physical and hybrid experiences.

Upcoming initiatives include the Learning247 Creator Summit at the University of Nigeria, Enugu Campus (UNEC), and a major exhibition at the Enugu Technology Festival. These events are designed to connect creators, learners, and industry stakeholders, fostering collaboration, showcasing innovation, and expanding opportunities in the creative and digital sectors.

At the heart of Hallos’ mission is a four-pillar strategy focused on long-term social and economic impact. The platform is dedicated to supporting women in technology, advancing massive open connected education, and positioning Africa as a global production hub through market-ready skills development.

By empowering individuals with practical knowledge, Hallos aims to strengthen the labour market and unlock new economic opportunities across the continent.

Hallos is also introducing a social impact course that encourages collective participation in Africa’s transformation. The initiative invites individuals, creators, and organisations to help reshape narratives, broaden opportunities, and drive the continent toward greater prosperity.

With its new brand identity and expanded course catalogue, Hallos is charting a bold future for learning — one where creators lead, communities thrive, and practical knowledge is accessible to all.

 


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FG Partners World Bank, AfDB on Climate Action

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The Federal Ministry of Livestock Development has announced its commitment to collaborate with the World Bank Group and the African Development Bank (AfDB) to address climate change challenges affecting Nigeria’s livestock sector.

Permanent Secretary of the ministry, Dr. Chinyere-Ijeoma Akujobi, made this known during a meeting with a delegation from the two banks on Wednesday in Abuja.

She said the partnership aims to unlock opportunities for sustainable growth and resilience in the industry and that the collaboration is strategic in realising the ministry’s strategic goals.

“The proposed collaboration aligns with our mandate to mitigate the adverse impacts of climate change on livestock production, safeguard livelihoods, and promote environmentally responsible practices throughout the value chain,” the permanent secretary said.

Represented by the Director of Planning, Research and Statistics in the ministry Mr. Ohaeri Ezenwa, Dr. Akujobi highlighted the livestock sector’s significance to Nigeria’s economy.

She pointed out that “Despite its importance, the sector is highly vulnerable to climate variability and change,” outlining its implications for animal health, productivity, and greenhouse gas emissions.

While emphasising the urgency of robust policies and reliable data to address the impacts of climate change, the Director (Technical) and Team Lead of the Technical Working Group on Climate Change, Dr. Alike Peter, explained that “These realities underscore the need for evidence-based policies and coordinated national action to drive climate-smart livestock development.”

Dr. Peter said that the Technical Working Group supports the National Livestock Growth Acceleration Strategy (NLGAS), which aims to double the sector’s contribution to GDP from approximately $32 billion to $74 billion in a decade.

He added, “Both growth pathways have direct implications for greenhouse gas emissions, making climate considerations crucial in livestock development planning.”

The ministry is also collaborating with the World Bank to establish a national methane baseline and develop evidence-based mitigation measures.

Dr. Peter said, “Ongoing collaborations aim to strengthen Nigeria’s Nationally Determined Contributions (NDCs) and access carbon markets.”

Dr. Harrison Charo Karisa, a representative from the World Bank Group, highlighted opportunities in climate-smart aquaculture, the blue economy, and carbon markets.

“Seaweed can serve as a nutritious livestock feed supplement rich in essential vitamins and minerals,” he noted.

Dr. Youssouf Kabore, Chief Livestock Officer at AfDB, commended the ministry’s proactive approach and assured the bank’s support in implementing effective interventions in the livestock sector.

 


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Kaspersky Highlights Cyber Threats at a Major Event Such as the Winter Olympics Games

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The 2026 Winter Olympics will begin on February 6 in Italy, attracting the attention of fans both online and offline. Hundreds of athletes will participate, and the host cities are expected to welcome large crowds. Kaspersky experts have listed the types of threats that may emerge in the context of a major international event, regardless of its location.

The Event Audience as a Target

The Olympics attract thousands of people travelling to the host country. Offline spectators may face unpleasant surprises such as fake tickets, which scammers distribute. This could result in stolen funds from bank accounts or even compromised cryptocurrency wallet credentials instead of access to their favourite events. Meanwhile, online fans are at risk from fake live streams and fraudulent websites selling merchandise of their favourite athletes.

Travellers may also encounter fraudulent services posing as cell phone plans that collect and steal personal and financial information. That is why it’s convenient to choose Kaspersky eSIM Store to always stay connected, avoiding potential fraudulent services and physical SIM card hassles.

Attacks on athletes

Cybercriminals may exploit publicly available information and the popularity of the participating athletes. Other scenarios might be targeted phishing attacks and deepfake-based operations aimed at data theft or blackmail.

These should be of particular concern, as well as the potential hijacking of social media accounts. In addition, athletes may face risks of ‘doxxing’, — the public exposure of private information — and other forms of tech-enabled abuse, which can impact personal safety.

Threat actors may also take advantage of vulnerabilities in online security, particularly through data leaks that affect users’ personal information. The Data Leak Checker feature in Kaspersky Premium enables users to identify potential compromises in their accounts, alerting them to any risks of exposure.

Urban infrastructure attacks

Both profit-driven and other types of threat actors may target critical city systems, including transportation, utilities, communication networks, and vulnerable public Wi‑Fi, with the aim of disrupting services or compromising operational stability.

According to a 2024 study by Kaspersky, conducted ahead of the Summer Olympic and Paralympic Games in Paris, nearly 25 percent of the approximately 25,000 free Wi-Fi hotspots analysed in the city were found to have weak or no encryption, putting users’ personal and banking data at risk of theft.

These attacks can be carried out using malware, network intrusions, or manipulation of connected systems, potentially affecting city operations and services relied upon by residents and visitors. Using security solutions such as Kaspersky Premium along with a VPN will help to protect data by encrypting Internet connection and securing online activity.

Ransomware

Ransomware actors, seeking maximum profit, may view mass events and the related entities such as vendors or other organisations in the supply chain as high-value targets. To maximise financial gain from the high demand to attend the event in person, such attacks can target hotel networks in the host city, as well as stadiums, official ticket sales platforms and other event resources.

APT attacks

Advanced Persistent Threat (APT) actors also consider large international events as strategically significant targets due to their global visibility, high concentration of critical IT infrastructure contractors and complex supply chains.

A prime example of such an attack was the Olympic Destroyer, used against the IT infrastructure at the 2018 PyeongChang Olympics. In this attack, the malware spread within the organisers’ network using compromised credentials and was aimed at sabotage and disrupting the operation of the event.

Hacktivism attacks

Hacktivist actors may launch campaigns targeting event-related organisations to achieve their strategic goals and public attention. These offensive operations could take the form of data theft and leaks, misinformation, or the disruption of the systems involved in the event, such as broadcast infrastructure or ticketing platforms, potentially affecting both the spectators and organisations.

“Events on the scale of the Olympic Games typically draw significant attention from cybercriminals, and potential threats can take many forms, affecting spectators, cities’ infrastructure and the athletes themselves, as well as millions of people accessing with digital services before, during and after the event.

The international dimension and big audience make such events especially attractive targets for sophisticated actors, who pose serious threats that everyone involved should be prepared for,” said Igor Kuznetsov, Director of Global Research & Analysis Team at Kaspersky.


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