General News
Courier Industry Holds Key to Vision 20:2020-Bichi
Sule Bichi is the managing director, Red Star Express Plc, a licensee of Federal Express Corporation (FEDEX). He is a Fellow of the Institute of Chartered Accountants of Nigeria (ICAN) and a member of the Institute of Directors (IoD).
He had a stint with Aminu Ibrahim & Co. before moving to the Board of Internal Revenue in Kano.
Bichi later joined UAC Nigeria Plc as a Management Trainee in 1988 from where he was seconded to Unilever International Audit, and later moved to ICON Ltd (Merchant Bankers) as Treasury Officer before joining Comet Merchant Bank, where he rose to head of Foreign Operations in 1995.
He later worked as Operations Manager with UBA Kaduna South branch from where he joined Red Star Express in 1998 as the Assistant General Manager Finance.
He later became the Executive Director, Finance & Administration; Deputy Managing Director and a member of Finance & Budget Committee. He is also a Director, of the three subsidiaries of Red Star Express. He spoke to peter ugwu on ways to achieve industrial growth in Nigeria.
Building Enterprise like Red Star Express
It has been interesting. First of all, I want to clarify that Red Star is an indigenous company operating under the license of Federal Express Corporation (FEDEX); a US based company which is more than 40 years old.
Red Star is the one that recently celebrated 2 decades of doing business in Nigeria. Building enterprise like Red Star Express in Nigeria is a thing that we expect more of such.
Nigeria’s economy is still evolving and going by the size of the population and resources, it is a country that should have more companies establishing businesses that will help the economy grow.
No doubt, there are teething problems, but we had to rise above that by seizing opportunities that come up in any sector of the economy.
We must start with the development of Small and Medium Enterprises (SMEs) moving to individuals coming together to build mega corporations.
As it is now, our companies are not so big. Very few are playing at the international arena.
So, we need companies that will grow and play in the global economy. That is the only way we can breakthrough and emerge as one of the 20 economies in the world.
Red Star Increase in Turnover In 20 years of Operation
Some people may want to tag it a magic for the company to have achieved that, but it was not a magic. Although considering the industry, it is a growth, because no other courier company in Nigeria has been able to achieve that.
But N5 billion is not that huge when we start placing Red Star against other big companies.
Yes, our philosophy is people-service-profit (PSP). We concentrate more on the people, because they are the ones who deliver the service to customers.
Thus, the turnover is good, but when you change the money to other currencies like the USD or GBP you will discover it is still meagre. So, we are still in the SMEs bloc.
But in Nigeria, you could say it is an achievement owing to the fact that the courier industry is still growing.
There were companies that started same time with us, but have either closed shop or are managing to survive.
We are moving on because we have competent and dedicated workers. They understand the dynamics of the industry and how to create value for the customers.
Consultative Selling Skills Training
Like I said earlier we place emphasis on people right from inception. We not only select competent people from different sectors of the economy, we try to expose them to best trainings.
The Consultative Selling Skills training is just one of the trainings we have for our sales professionals.
We have a functional faculty were we send our people for training. As part of our policies, every staff is expected to clock minimum of 16 hours every year on training.
Staff training is something we cannot do without; it provides platform to re-assess the staff and train them on the trends of practice.
It is part of building the brand. When people are trained and well taken care of it leads to co-operation and productivity.
In all aspects of our business, operations, finance, corporate governance, leadership, we receive training.
Security challenges and Courier Business
Insecurity is highly impacting on every business in the country. Of course you need to take care of your workers.
As a committed firm we have to do all within our powers to ensure our customers, in any part of the country, are safe.
The truth is that we spend more money presently on security; we take extra measures to ensure the workers are not endangered and working with security agents also.
We try as much as possible to observe pronouncements made by the government, because they have full responsibility to secure lives and property in the country.
They know more than we do. In all, we make sure that our people are not exposed to unnecessary dangers.
Innovation In Red Star With The Acquisition Of An Airside Facility
Having an airside facility is another way to facilitate smooth running of our business. We are licensee of FEDEX; a global leader in logistics business and present in more than 220 countries, shipments into Nigeria come through the international airport, so to make it easier and faster for clearing we acquired the airside.
That will facilitate clearing and ensure security is apt. At the same time, it will aid the operations of some government agencies at the port like the customs.
Automation of Red Star Operations, Especially the Newly Acquired Facility
We utilize a lot of ICT components in line with the global practices. From our associate FEDEX we take queue on the use of ICT to facilitate commitments to our customers.
The customer needs to know the whereabouts of his shipment at every point in time. To ensure accountability and disseminating of information, we need to embrace ICT- the internet.
The devices are helpful from time of departure of the cargo from the other end to arrival here in Nigeria, the sorting hub and final delivery to the customer.
When we place these data on our tracking and tracing facility, our customers can just log onto the website, include the tracking number and have details about a particular shipment.
From our side, we use ICT for faster sorting of the shipment and informing our people on a particular shipment.
We have invested so much in hardware, software and networking. ICT is like a partner in progress; we cannot do our work efficiently without the deployment of ICT.
Handling Phishing of Mails Sometimes Associated with Cargo Tracking
It is our responsibility to safeguard the shipment and information associated with it. Similarly, the customer has the responsibility; when a person gives us parcels for shipment, we generate the tracking number and it is the customer’s responsibility to safeguard it.
Once you key in the tracking number via the internet the status of the shipment will be revealed to you.
In a situation where the customer gives out the number to another person, probably, to help him check, that may amount to compromising the security of that package. It is just like any bank account.
Diversifying Into Passenger Transportation
Our business is on delivering cargo and logistics services. Passenger transportation is not part of our logistics business.
Our big brother, FEDEX, in US has over 675 aircrafts, 99% of those aircrafts are for cargo. For now, our business is logistics and we will concentrate on that.
However, the peculiarity of the Nigerian environment may dictate something different, which I am not ruling out completely.
Courier Industry In Nigeria
The industry faces a lot of challenges starting with the running cost to infrastructure. For instance, the condition of roads in the country affects us immensely.
We distribute some of our items by road using heavy duty trucks, vans, lighter vans and motorcycles, the deplorable state of the roads are impacting on our fleet.
The costs of maintaining them, purchase of spare parts are increasing and the life spans are reducing. Secondly, the power supply; the courier companies operate 24hours every day.
So, when people are working you need power, especially since our work with ICT is interwoven, we cannot do without power.
Due to the country’s population for you to be an effective courier company you need to be present in every urban centre. In those areas, you must provide power.
You can imagine the size of back up that we deliver. In some places, the back ups are running more than the national grid. In that cost of buying generators and powering them is enormous.
Thirdly, the airports; not all airports operate at night. Thus, the state of the aviation industry impacts on our services.
For instance, when we have many aircrafts moving to various locations, especially in the morning and in the evening, we find it easier to put our items on them.
But where we do not have much aircrafts and some of the airports are not operating 24 hours it adds to our costs of doing business and not all airlines are flying to the destinations that we deliver goods and services.
The other aspects of transportation like the railway; although there is a recent development when the Federal Government restored the Lagos-Kano route, now that it has started, we pray that it continues reaching other areas.
As a logistics company that will assist us a lot. These minimize our capacities and put huge constraints on us and increase costs of doing business.
Using International Benchmarks to Assess Nigeria’s Courier Industry
There are reforms that are in the pipeline spearheaded by the Federal Authorities; especially the news I read in your paper on a Bill being given a nod, which is laudable.
The only thing we are advocating is that, whatever arrangement is made should be in line with the global best practices.
We want to play at the international arena as Nigeria wants to become one of the 20 strongest economies in year 2020. We should have laws that are compatible with that.
A recent study – Nigeria’s Credit Landscape Report 2025 – has revealed a striking paradox in the nation’s financial ecosystem, revealing that while more Nigerians are becoming financially included, only about 6% of adults currently access credit through formal financial institutions.
Published by Credit Direct in June 2026, the report highlights that although more than 64% of Nigerian adults are financially included, formal credit penetration remains significantly low. Credit to the Nigerian private sector stands at just 13.1% of GDP, well below peer African economies such as Kenya and South Africa. The findings point to persistent barriers to credit access for households, entrepreneurs and small businesses, despite improving economic conditions and growing business activity across key sectors of the economy.
The report also notes that Nigeria’s real sector recorded sustained expansion throughout 2025, with manufacturing, services and agriculture posting positive growth indicators, creating increased demand for working capital and business financing.
Reacting to the findings, Mutual Benefits Assurance Plc said the report reinforces the urgent need for a more holistic approach to financial inclusion, one that combines access to finance with savings, insurance protection and long-term financial planning.
The leading insurer noted that while access to credit remains important for economic growth, financial protection mechanisms are equally essential in helping individuals and businesses withstand economic shocks.
Through its diverse portfolio of solutions, Mutual Benefits continues to provide Nigerians with tools to build, preserve and protect wealth. These include education-focused protection plans, life assurance products, savings-oriented solutions, motor and property insurance and business protection products designed to safeguard livelihoods and future goals.
According to the Managing Director, Mutual Benefits Assurance Plc, Femi Asenuga: “The conversation around financial inclusion must go beyond opening bank accounts and accessing loans. True financial empowerment is achieved when individuals and businesses can access financing opportunities while also protecting their income, assets, families and future aspirations from unforeseen risks.
“For many Nigerian families and business owners, a single unexpected event such as a medical emergency, fire incident, business disruption or loss of income, can erase years of financial progress. This is why insurance and disciplined savings remain critical pillars of long-term financial resilience.”
The report further reveals that Microfinance Banks account for only 5.4% of Nigeria’s total loan book, underscoring the need for stronger support for SMEs and underserved communities that often struggle to access conventional bank financing.
As part of its commitment to advancing financial inclusion, Mutual Microfinance Bank continues to deliver accessible financing solutions tailored to the needs of small businesses, traders, salary earners, entrepreneurs and emerging enterprises across Nigeria. As at December 31, 2025, the Bank had disbursed loans totaling N1.372 billion, further strengthening access to formal credit for individuals and businesses across its target segments. This growth trajectory continued into 2026, with the loan portfolio rising to N1.558 billion by the end of Q1 2026, reflecting sustained momentum in supporting productive economic activity
Asenuga added: “Small businesses remain the backbone of Nigeria’s economy, yet many continue to face significant barriers in accessing affordable financing. Through Mutual Microfinance Bank, we are helping to bridge this gap by providing flexible financial solutions that enable entrepreneurs to grow, create jobs and contribute meaningfully to economic development.
“At the same time, we encourage individuals and businesses to think beyond borrowing by adopting a culture of saving, risk management and financial protection. Sustainable prosperity is built not only by generating income but also by protecting it.”
With economic activity expected to strengthen further and demand for financing projected to increase across several sectors, Mutual Benefits believes that the future of financial inclusion in Nigeria will depend on creating an ecosystem where access to credit, savings and protection work together to improve financial well-being.
The company reaffirmed its commitment to supporting Nigerians through innovative insurance solutions and accessible financial services that empower individuals, families, and businesses to build resilience, pursue opportunities confidently, and achieve lasting financial security.
Mutual Benefits Assurance Plc is one of Nigeria’s leading insurance companies with over 30 years of experience in providing reliable and innovative life and non-life insurance solutions to individuals, families and businesses. Through innovation, customer-centricity and a commitment to financial inclusion, the company continues to deliver value, protection and peace of mind to customers across Nigeria.
On its part, Mutual Microfinance Bank is committed to expanding access to financial services for individuals, micro-enterprises and small businesses through innovative savings products, accessible financing solutions and customer-focused banking services that promote economic empowerment and financial inclusion.
General News
Trashverse Recycling Technology Emerges Winner as MTN’s The Gathering on 100 Pitchathon Concludes with N5m Awarded in Aba
MTN Nigeria has successfully concluded the Aba leg of its youth cultural and creative movement, The Gathering on 100. The 18-hour event marks a significant milestone for entrepreneurship in Eastern Nigeria.
The event, which took place at the Prime Time Event Centre in Osisioma from June 14 to 15, 2026, transformed the venue into a tech hub for young innovators in Aba.
The Pitchathon had 10 standout startups compete for a total prize pool of ₦5 million. The competition showcased the immense potential of Aba’s youth, encouraging them to live life to the fullest through technological and creative excellence.
The participating startups, representing a cross-section of Aba’s burgeoning innovation ecosystem, impressed judges with solutions ranging from logistics to artisanal tech. Among the finalists were Trashverse Recycling Technology Limited founded by Charles Ikechukwu, Yadah Food, founded by Deborah Enyinnaya and Utytrends Global Ventures led by Utibe Akwa.
After a rigorous evaluation by judges Chiemela Anosike, Dr. Chime Chimezie-Uche, and Justina Nwokedi, the winners were officially announced. Trashverse Recycling Technology Limited, led by Charles Ikechukwu, claimed the first-place prize of ₦2.5 million.
Ikechukwu, founder of Trashverse Recycling Technology Limited, shared his excitement “Winning this pitchathon is a dream come true for our team. The support from The Gathering on 100 and MTN validates our vision and provides the financial backing we need to scale our production and serve more customers in Aba and the global stage.”
Utytrends Global Ventures secured the second-place prize of ₦1.5 million, while Yadah Food took home ₦1 million. These founders showcased solutions that blended local ingenuity with scalable technological frameworks, reinforcing Aba’s reputation as a powerhouse of Nigerian manufacturing and entrepreneurial spirit.
The Gathering on 100’s Pitchathon provided a platform for these early-stage founders to validate their business ideas before an audience of investors and industry stakeholders. For the winners, the funding serves as a catalyst to scale their operations and fulfill market demands, effectively bridging the gap between innovative concepts and industrial-scale production.
Reflecting on the Pitchathon, the Regional Manager, Operations, Southern Region, MTN Nigeria, Ifeanyichukwu Odom, said “Aba has always been a city of creators, innovators, and dreamers. Today, we witnessed young people expressing their passions across business, creativity, culture, and technology. The Gathering is about giving them a platform to be seen, heard, and celebrated.”
She noted that the Pitchathon had showcased the depth of talent and innovation emerging from the region, with participants presenting solutions capable of creating meaningful impact in their communities. “The Pitchathon winners made one thing clear, the Eastern Nigeria startup ecosystem is not waiting to be discovered. It is already forming, and it is ready when structure and support meet ambition. Through the power of connectivity and digital innovation, MTN remains committed to helping young Nigerians unlock their potential and Live It 100.”
This Aba edition built on the momentum of the Lagos edition held at the National Stadium, Surulere, in April, where eight startups received ₦45 million in funding. With its Aba execution, MTN has deepened access to opportunity and visibility for the next generation of business leaders.
Dominion Consultancy Concepts has officially announced the second edition of the KidsCook Showdown, a unique educational and creative cooking competition designed to foster leadership, teamwork, creativity and accountability among children ages 6 to 8.
Following its successful debut in 2025, this latest edition marks a significant milestone by securing the official approval of the Lagos State Universal Basic Education Board (LASUBEB). For the first time, the initiative will shine a spotlight on public education, featuring 20 children within the ages of 6 to 8 years old, selected from 10 public primary schools across the Kosofe Local Government Area.
The KidsCook Showdown is far more than a typical cooking contest. Under the close guidance of professional chefs, the young participants will work in teams to tackle fun, high-energy culinary challenges.
Rather than focusing solely on the final dish, a panel of judges will evaluate the children on essential life skills: teamwork, confidence, time management, communication, and hygiene.
Speaking about the vision behind the program, Enitan Tanimowo, Director of Dominion Consultancy Concepts, emphasised the importance of introducing children to household chores early.
“Our goal is to inspire children to see cooking not just as a chore, but as a fun, creative way to develop themselves, learn discipline, and build confidence and these skills help them into the future,” Tanimowo stated.
“By expanding into our public schools with LASUBEB’s vital support, we are ensuring that children from all backgrounds get an equal opportunity to develop leadership and accountability in a structured, inspiring environment.”
Tanimowo added that the initiative directly aligns with the United Nations Sustainable Development Goals—specifically SDG 3 (Good Health and Well-being) and SDG 4 (Quality Education)—by using hands-on, practical learning to promote balanced nutrition and social development. The event is bringing together parents, teachers, and professionals to champion the next generation.
The grand scale of this edition is made possible through the robust corporate and media backing of industry-leading brands. This year’s KidsCook Showdown is proudly supported by Zuri Seasoning, Ribena, Channels TV, Integrated Indigo Limited, and other partners committed to youth development and impactful community engagement in Nigeria.
Together, these partners are helping transform the kitchen into a classroom where future leaders are shaped, one recipe at a time.
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