Telecom
Dual Sim Phones, Others Hobble MNP
Mobile number portability (MNP) arrived with pomp and ceremony a fortnight ago; but the growth has been hobbled by undecided Nigerians who already carry multiple mobile devices, Nigeria CommunicationsWeek can now report.
Critics said the Nigerian Communications Commission (NCC) inadvertently took the steam off MNP by introducing the scheme when most Nigerians have already “ported” with their dual Sim phones.
In essence, MNP arrived too late in the day despite the clamour since 2004 when quality of service provisioning begun to deteriorate.
Eugene Juwah, executive vice chairman, NCC, however said that MNP has been identified as one of such services that could further deepen the competition in the telecommunications market.
But today, apart from the frenzy generated by Hafiz Oyetoro alias Saka, the celebrity actor’s migration from Etisalat to MTN network, most Nigerians are indifferent to the scheme.
“Why will I need to switch my network operator when I have a phone that have dual Sim cards-MTN and Globacom, I will make calls with any one that works” Uwen Ekanem, a subscriber said.
Mobile number portability is a new service offered by all mobile service providers that allows a subscriber to switch over to another service provider while retaining his existing mobile phone number.
Nigeria CommunicationsWeek gathered that despite the huge budgetary allocation for awareness of the new scheme, most telecom subscribers are not aware of the workings of the MNP.
Adenike Laguda, a petty trader asked “what is mobile number portability? I don’t think I will change my MTN”
Also, issues around waiting time to change network service provider has served to exacerbate the sore-footed approach to mobile number portability.
Uche Omwudiwe, chief operating officer, Interconnect Clearing House, (the middle service provider for switches) explained that subscribers will have to obtain forms from the intending operator to migrate to and send SMS to a short code 3232 and will get a confirming or denying port response within 48 hours.
Nigeria CommunicationsWeek gathered that if a subscriber wishes to re-migrate to his original or any other network, such customer has to stay for 90 days on the newly migrated operator before moving again. This process that will take 48 hours he stated could be completed within 10 minutes.
This means that any subscriber who experiences poor service quality on the new network, shortly after porting, will have to endure the challenges of the network and complete the 90 days period before porting out.
To many Nigerians this is not unacceptable.
“It is like going from frying pan to fire, to me, NCC should not have bothered with the introduction of MNP” Chuks Arubalueze, a lawyer said.
Elsewhere, some subscribers are reluctant after learning that they have to lose all existing data on the old Sim card when moving from one operator to another.
Arubalueze said that “the simple thing would have been for new operator to provide data backup for the new subscribers to encourage them to stay. I don’t think I will like to lose my data just to move to another network”
But Juwah, EVC of NCC said the benefits far outweigh the shortcomings adding that “customers will no longer need to worry trying to memorise new numbers, making changes on their business cards, letter heads, billboard advertisements etc whenever they need to change their service providers.”
Nodding in agreement, Mr. Segun Ogunsanya, chief executive officer, Airtel Nigeria said the scheme is a quality driven initiative and operators survival instinct which will lessen the regulatory burden of the NCC.
He said, “The NCC can now focus on other areas of regulation that will make investment in the telecoms sector to thrive.”
Brett Ghosen, chief executive officer, MTN Nigeria, described it “another revolution” in the history of Nigeria telecoms sector which shows that the sector is a driven by innovations to give customers choice.
Muhammad Jameel, chief operating officer (COO) of Globacom, said that initiative as “a game changer” in the Nigerian telecommunications sector.
Telecom
NCC Committed to Regional Digital Integration – Maida


L-R – Engr. Aliyu Yusuf Aboki , Executive Secretary WATRA; Mrs Nneena Ukoa, Head Public Affairs, Nigerian Communications Commission; Hon. Clarence K. Massaquoi, Chairman Board of Commissioners, Liberia Telecommunications Authority; Kelechi Nwankwo, Director Corporate planning, strategy and Risk Management(NCC); Hon. Ben Fofana, Commissioner with oversight responsibility for Licensing and Regulation (LTA); Usman Mamman Director, Licensing & Authorization (NCC) during a courtesy visit to the Commission’s Headquarters in Abuja on 30th January, 2026.
Telecom
ITU Top Director Visits NITDA, Boosts Nigeria’s Digital Literacy Push

Dr. Cosmas Luckyson Zavazava, Director Telecommunication Development Bureau of the International Telecommunication Union (ITU), has paid a courtesy visit to the the National Information Technology Development Agency (NITDA) in Abuja, reinforcing growing cooperation on digital development.

NITDA
Dr. Zavazava was accompanied by the ITU Regional Director for Africa, Dr. Emmanuel Manasseh, as part of the ITU delegation.
The delegation was received on behalf of the Director General of NITDA by the Director of Corporate Planning and Strategy, Dr. Warowei Dimie, alongside other directors of the Agency.
The visit provided a platform for strategic engagement and exchange of ideas on key digital development challenges facing Nigeria, Africa, and other developing regions, with a shared focus on inclusive and sustainable ICT growth.
Speaking on behalf of the NITDA Director General, Dr. Dimie reaffirmed the Agency’s commitment to deepening collaboration with ITU, describing the organisation’s global experience as a valuable asset for transferring tested solutions and best practices to Nigeria’s local context.
He noted that digital skills and capacity building featured prominently in the discussions, as Nigeria pursues its ambitious target of achieving 70 percent digital literacy nationwide by next year, with encouraging progress recorded through partnerships with the private sector and other stakeholders.
The adoption of Nigeria’s National Digital Literacy Framework was highlighted as a major milestone, providing a structured and inclusive approach to skills development across different segments of society.
Attention was also drawn to the persistent challenge of limited connectivity in rural and underserved communities, with participants emphasising targeted interventions such as grassroots digital training and the deployment of National Youth Service Corps members as digital literacy ambassadors.
In his remarks, Dr. Zavazava outlined ITU-BDT’s mandate to bridge the digital divide, promote inclusive ICT development, strengthen regulatory frameworks, and support member states in building resilient digital infrastructure.
He noted that these priorities strongly align with Nigeria’s digital transformation aspirations, adding that ITU works across its 194 member states through regional and area offices, including its West Africa office in Dakar, Senegal, and the Africa regional office in Addis Ababa, Ethiopia.
Dr. Zavazava further highlighted ongoing collaboration with Nigeria on initiatives such as digital skills development, broadband infrastructure mapping, and cybersecurity.
He disclosed that Nigeria is among 11 sub-Saharan African countries benefiting from a €15 million ITU-European Commission project on broadband infrastructure mapping and modelling, while also participating in global cybersecurity drills organised by ITU in partnership with the United Arab Emirates, which attracted over 136 countries in the last edition.
The courtesy visit underscored the importance of sustained collaboration between international development institutions and national agencies, reaffirming the shared commitment of ITU and NITDA to leveraging ICTs for sustainable development, innovation, and inclusive socio-economic growth in Nigeria.
Telecom
Airtel Nigeria Commits to Upgrade of its Network Infrastructure for Improved Quality of Service

Airtel Nigeria has unveiled a robust update on a range of network, infrastructure and technology advancements that position the company at the forefront of quality of service leadership in Nigeria’s telecommunications industry.

Announced at its first media roundtable of 2026, the updates reflect sustained investments made over the past 12 to 24 months and signal an accelerated push to stay ahead of surging data demand in a rapidly digitising economy.
Speaking to senior editors and industry correspondents, Airtel Nigeria Chief Executive Officer, Dinesh Balsingh, said the company’s strategy is anchored on deliberate scale, depth and resilience.
“Over the last two years, we have invested with discipline and clarity to strengthen our network nationwide. Those investments are now translating into measurable improvements in performance, customer experience and reach, including in underserved and hard to reach communities,” he said. “In 2026, we are accelerating these upgrades because Nigeria’s data appetite is growing, and leadership in this industry will belong to those who plan ahead.”
At the core of Airtel Nigeria’s quality of service drive is the rapid expansion of its network footprint. Since December 2023, the company has increased the number of network sites by 15.5%, adding 2,242 new sites and bringing its total to nearly 16,711 nationwide. Further deployments are planned in 2026 to strengthen coverage, capacity and resilience across urban and rural locations.
Network capacity upgrades have also reached significant scale. In 2025, Airtel completed capacity enhancements on 30% of its sites, covering over 5032 sites nationwide.
Today, 99% of Airtel Nigeria’s sites deliver high-speed 4G mobile broadband, establishing the operator as a full nationwide 4G network. This year, capacity upgrades are being extended to more sites to sustain performance as data usage continues to rise.
According to Harmanpreet Singh Dhillon, Chief Technology Officer, spectrum depth and optimisation remain critical to network quality. “We have increased our 4G spectrum by 10MHz and we are actively optimising our holdings. These actions allow us to support higher data throughput, better speeds and more consistent service, especially in high-traffic areas,” he said.
Airtel Nigeria is also accelerating its 5G rollout. Over the last three months, the company has more than doubled the number of active 5G sites. The accelerated 5G upgrade happening now will connect the top 20 Nigerian cities to high-speed 5G networks, with a significant part of Airtel’s network in these cities becoming 5G-enabled in the coming year.
Beyond terrestrial infrastructure, Airtel is extending connectivity through space-based solutions. The company has established and signed partnerships with satellite providers OneWeb and Starlink, enabling enterprise-grade connectivity for businesses in remote locations, hard to reach areas and operational outposts. Recently, Airtel announced Nigeria’s first Direct-to-Cell partnership with Starlink, a breakthrough that will allow customers to remain connected while travelling through deep remote areas and enable small rural communities to access Airtel’s digital and fintech services.
The backbone supporting these services continues to expand. Airtel Nigeria has built an extensive fibre footprint across almost all states, developed through years of sustained deployment. Following the announcement to double capital expenditure last year, the company committed to expanding its fibre network by 25%, and intensive rollout activity is ongoing across cities and states. Airtel has also confirmed plans to extend its fibre footprint even further, both within major cities and between states.
A pivotal national milestone is also on the horizon. Nigeria currently relies on a single internet submarine cable landing and breakout point in Lagos. Airtel Nigeria has announced that it will launch a second internet breakout from the South of Nigeria, leveraging the 2Africa submarine cable. In partnership with 2Africa, Airtel will shortly begin carrying internet breakout traffic from Kwa Ibo in Akwa Ibom State.
“This will create a faster and alternative path for large parts of the North and South, improve resilience for the entire ecosystem. Airtel is proud to take the lead in making this happen,” Balsingh said.
Underpinning these advances is a robust IT and cloud backbone. Airtel Nigeria operates an enterprise-grade private cloud with thousands of virtual machines, managing massive storage and compute power across locations.
The infrastructure includes large GPU clusters, supporting AI-driven applications such as fraud detection, intelligent network self-healing and advanced customer analytics.
The company recently announced the upcoming launch of its hyperscaler-ready 38 megawatt data centre in Eko Atlantic. This is designed for Nigeria’s next phase of digital growth, powered by AI.
From a customer access perspective, Airtel Nigeria maintains one of the largest retail footprints in the country. Its products and services are available in over 200,000 outlets nationwide, supported by more than 4,000 exclusive shops across all local government areas and 250 flagship stores.
Balsing added that, “Quality of service today is about resilience, redundancy and intelligence, and that is what Airtel is delivering. From fibre to cloud to satellite-enabled connectivity, we are building a platform that allows Nigerian businesses to scale with confidence, regardless of location.”
He reaffirmed Airtel Nigeria’s long-term commitment to the country. “Our focus is consistent investment, disciplined execution and deep confidence in Nigeria’s future,” he said.
Aside from Singh Dhillon, other members of the Airtel Nigeria leadership on hand with subject matter expertise at the roundtable included Director, Airtel Business, Ogo Ofomata; Director, Marketing, Ismail Adeshina; Director, Information Technology, Kemi Ariyo; and Director, Corporate Communications and CSR, Femi Adeniran.
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