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History as Nigeria’s 7411 Emergency Number Goes Live

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The first and only 24-hour national bureau of directory and information services, a typical national emergency call number with links to Federal Road Safety Corps, police and fire service has been launched in Nigeria.

Named  “7411 bureau of information”, the service also has businesses listings, people finders, driving directions, tax advices, address finders, health histories, record back-up, weather forecasts, reverse phone tracker, and jobs finder.

To have easy access into information and life saving tips just dial 7411 on any phone in Nigeria and +2347411 from outside Nigeria.

411ng.com, the technical company in charge of the project quoted Dr. B.M Sani Adamu, director of engineering at the Nigerian Communication Commission (NCC) as saying that the “commission is committed to building information rich Nigeria”

 He enjoined Nigerians to embrace the use of the services to aid information knowledge level, business development and contribute to progressing the Nigeria we all desire.

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“The need to correctly find and be found in Nigeria cannot be overlooked or pushed to the back in the development process of any serious country wishing to make proper development. Gone are the days when life changing information and tips are prized above money, we must not forget the role of information accessibilities in human per capita development” Adamu added.

When fully operational, the national directory number can comfortably handle 670,000 callers at a time.

This is made possible by advanced simulative telecommunication technology, similar to that presently deployed in Israel, United States, Britain and Dubai.

Matt Howard, chief technical officer, said that the data centre is an advanced one of a kind, built with over 13 million different software used in B2B directory tracking, global positioning, 24-hour traffic surveillance people finders, stock market analysis reporting, finger print readers, facial recognition software, vehicle tracking, crime scene reporting, CCTV Data records and backup, cross marketing and emergency response call forwarding to police and trained authorities.

He said that “The centre will presently receive in – bound enquiry calls from over 3,000 Nigerians at a time for now, and about 27 million enquiries can be processed every day as we speak”

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“We are working to increase inbound trunks to accommodate 10 million callers at a time. This we should achieve before the end of June 2014.  As at today, we have employment for over 3,000 Nigerians, majorly trained statistics and data dissemination experts, multi lingual Distress experts; anti-terrorist negotiators, doctors ,first aid nurses ,pilots, call centre agents, career development advisors, weather experts, IT and Technical experts and so on. They will offer professional services daily to Nigerians” Howard added.

Ms. Denise Cann, the company’s chief operating officer also stressed that the directory number – 7411 may equally serve as a counter terrorism number into which the entire nation may dial into at the hour of need.

“Such distress calls or emergency will be forwarded to police or the joint task force as the case may be for rapid intervention.  We will work with major companies like Google GPS, NIGCOMSAT, CBN, GLO1 and Main one to achieve these noble feat” she said

Nodding in agreement, Howard added that  “Though not primarily set up for emergency responses; but we are also capable of connecting to all emergency units, and such would not deprive the citizens of Nigeria the right to instant help at critical time of need.”

411ng.com is also has an online presence, where several important and critical information can be downloaded from.

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A man/woman can actually stay on the website for 24hours every day learning new things and without getting bored, as the website is as interesting as the entire lofty programme, from dating, to health news, to finding your friends and loved ones, also co-locating job openings& vacancies, 411ng.com is the place to be he asserted.

Coded and designed by advanced team from Nigeria, U.S.A, India and Canada, “the web portal and telephone services will excite Nigerians for years to come” concluded Matt Howard.


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Union Bank Secures Global Payment Data Security Certification

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Union Bank of Nigeria has secured certification under the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.1, a global standard for protecting payment card data.

The certification took effect on August 11, 2026, confirming that the bank’s systems for storing, processing and transmitting customers’ credit and debit card information meet stringent international security requirements.

PCI DSS certification is designed to reduce the risk of payment card data breaches and financial fraud while strengthening customer confidence in electronic payment systems.

The assessment covered key areas of Union Bank’s operations, including network infrastructure, card issuance, ATM and POS transactions, payment processing, reconciliation, settlement, chargebacks, dispute resolution and retail banking.

Union Bank was assessed and certified under the Service Provider category.

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The certification process lasted a full year and involved quarterly assessments, with support from departmental, business and functional heads across the bank. Digital security firm Digital Encode supported the process, while the final independent audit was conducted by CyberCube, an accredited Qualified Security Assessor.

Yetunde B. Oni, Managing Director and Chief Executive Officer of Union Bank, said the certification demonstrates the bank’s commitment to protecting customer information.

“The security of our customers’ information is central to everything we do at Union Bank. This certification reaffirms that our payment systems and processes meet a rigorous global standard, and it reflects the discipline of colleagues across the Bank who work every day to keep customer data safe.”

The renewal also ensures that Union Bank maintains continuous PCI DSS certification, in line with the Central Bank of Nigeria’s requirement for banks to sustain compliance without interruption.

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Access Holdings Sets New Benchmark in Nigeria’s Finance Talent Pipeline

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New data from CFA Society Nigeria is reshaping how the country’s financial sector thinks about talent development, with Access emerging as the single largest source of CFA candidates in Nigeria, distinction industry watchers say signals a deeper shift in how leading institutions are building investment expertise from within.

In its Where Nigeria’s Finance Professionals Work series, published in a national daily, CFA Society Nigeria placed Access first among employers of CFA candidates nationwide, with 82 candidates enrolled in the programme, more than double the 38 recorded at the next-placed institution and well ahead of every other bank or financial services firm on the list.

Access also ranked second among employers of CFA charterholders, with 11 professionals who have completed all three levels of the Programme and met its experience and ethics requirements.

For an industry that has long measured itself by balance sheet size and branch count, the rankings point to a different kind of competition: one over who is building the deepest bench of certified, globally credentialed talent.

CFA Society Nigeria compiled the data from its Salesforce Membership Database as at June 2026, and described the exercise as a way of recognising employers whose people “bring rigour, integrity and global best practices into the workplace every day.”

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Analysts following the sector say the outcome is notable less for the ranking itself than for what it suggests about talent strategy across Africa’s financial services industry. A single institution developing more aspiring charterholders than the rest of the market combined raises the floor for professional standards nationally, not just within one balance sheet.

Every candidate who advances through the CFA Programme adds to a shared pool of ethics-trained, analytically rigorous professionals that Nigeria’s capital markets, pension funds and asset managers all eventually draw from.

Access Holdings Group Chief Executive Officer Innocent C. Ike, commenting on the rankings, framed the achievement in terms of institution-building rather than recruitment: “Every candidate on that list represents our commitment to building institutions and professionals that endure.”

The remark echoes a broader thesis increasingly voiced by market observers, that talent depth, not scale alone, is what will determine which African financial institutions earn lasting global credibility.

That distinction sits at the centre of Access’s stated ambition to become the World’s Most Respected African Financial Services Group. If the CFA numbers are any indication, the Group’s route to that goal runs less through square metres of branch network and more through the calibre of the people sitting inside it, a bet that Nigeria’s finance professionals, and the institutions that will one day hire them, are already placing alongside Access.

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NCAA to Introduce RFID Technology to Tackle Missing Luggages

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Nigeria Civil Aviation Authority (NCAA) has announced plans to introduce Radio Frequency Identification (RFID) baggage tracking technology across domestic and international airport terminals to tackle the growing problem of delayed, misrouted and missing luggages

NCAA to Introduce RFID Technology to Tackle Missing Luggages

Michael Achimugu, director, Public Affairs and Consumer Protection, NCAA, disclosed this at a stakeholder engagement forum in Lagos.

Achimugu said the RFID-enabled system would replace the traditional barcode-based baggage tracking framework and provide airlines and passengers with real-time visibility of checked luggage from check-in to final collection.

According to him, the technology would improve baggage traceability, reduce mishandling and strengthen accountability across the baggage-handling chain.

Unlike conventional barcode systems, RFID technology allows baggage to be automatically scanned at multiple points without requiring direct line of sight, enabling real-time tracking of luggage throughout its journey.

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Achimugu said issues involving short-landed, missing, lost or damaged baggage had remained among the major complaints from air travellers, alongside flight delays.

He said the introduction of RFID technology was therefore aimed at improving baggage-handling standards and restoring passenger confidence in the aviation sector.

The NCAA said the initiative also aligns with IATA Resolution 753, which requires airlines to track baggage at key points during the passenger journey.

The authority expects the technology to provide more accurate information on the location of luggage, facilitate quicker resolution of baggage-related complaints and improve the overall passenger experience.

The NCAA said the initiative would also strengthen accountability among airlines and other stakeholders involved in baggage handling at Nigerian airports.

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