Connect with us

Telecom

COVID-19: Group Urges Ghana and Nigeria Govt Not to Block Citizen’s Access to Emergency Services

Published

on

PIN
Kindly share this post

Paradigm Initiative has urged the government of Ghana and Nigeria not to block the telephone lines or access of citizens to emergency services in this critical time.

A statement released by Ghana’s Ministry of Communications alleged that over 99% of calls made to the emergency line provided for COVID-19 response were prank calls and that the government will henceforth block prank callers.

Unfortunately, the Nigerian government may be considering the same measures and more, having alleged that it is facing similar challenges.

In a time as this, Internet Service Providers (ISPs) and Telecommunication companies (Telcos) have a huge responsibility to make their services available to aid information flow from and to the authorities, especially as there is a natural tendency for citizens to panic and seek answers to many questions they will have.

The worst response to imagine in the middle of this global pandemic, however, is denying access to users as a measure against irrelevant calls to COVID-19 emergency call centers.

At this critical time, access might just be the thin line between life and death for many citizens.

The government should expand its capacity to receive multiple calls and come up with innovative strategies instead of clamping down on citizens.

This is not the best of times and it is not just important that rights are respected but the government must not introduce measures that complicate an already complicated situation.

Nigeria and Ghana like many other countries in the world have acknowledged the challenges with the capacity to test broadly.

Therefore if the two countries must compare notes, it should be about increasing the capacity to test, isolate and treat confirmed cases, encourage social distancing, introduce welfare measures and ensure citizens are protected.

It is statistically impossible that 99% of calls to the emergency line are prank calls as alleged by Ghana’s Ministry of Communication.

It is very easy to infer that panic calls, curious calls and calls from those who may not be symptomatic but have genuine fears are being categorized as prank calls.

A prank call by definition is made to make a joke or play a trick. We do not agree with Ghana’s Ministry of Education that up to 99% of callers to the emergency centers are doing so just to play a trick or make a joke and even if it is so, it is a reflection of the panic and fear that makes people want to know if the number that is supposed to save their lives is working.

It is important not to use the excuse of fake news around COVID-19 to clamp down on loud dissenting voices as that will be a major mistake at a time when we all need to work together on combating misinformation, including encouraging those working to get life-saving information to citizens who need them.

We endorse interventions and support being offered by the private sector and volunteers to ensure that the government is not overwhelmed.

We, however, strongly advise the government to avoid emotional reactions that may deny citizens, access to health care and essential services at a time when movements are being restricted.

We also call on citizens not to panic but follow guidelines provided by the official Disease Control institutions in their respective countries and the World Health Organisation as we all seek to protect ourselves and our loved ones from being victims in this trying time.


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Court Bans Kenyan Telcos from Recycling SIM Cards

Published

on

Kindly share this post

Kenya’s High Court has ruled that mobile phone numbers are not disposable assets, but constitutionally protected digital identifiers, striking at the core of a long-standing industry practice of arbitrarily reassigning inactive SIM cards without the owners’ consent.

Court Bans Kenyan Telcos from Recycling SIM Cards

In a landmark decision that could reshape telecom regulation and digital identity frameworks across Africa, sitting at Milimani Law Courts in Nairobi, Justice Lawrence Mugambi declared that reassigning a phone number without the original owner’s consent violates the right to privacy.

The ruling effectively elevates a SIM card into the same legal category as personal data tied to an individual’s private life.

At the heart of the ruling is Article 31 of the Constitution, which safeguards citizens from unnecessary disclosure of private information and interference with communications.

The court found that in today’s digital economy, a registered mobile number functions as a critical gateway to sensitive personal data, linking users to mobile money platforms like M-PESA, banking systems, email accounts, and social media profiles.

“When mobile digital identity is lost through reallocation or recycling without interrogating the reasons behind inactivity, it creates an avenue for unauthorised disclosure of delicate information,” the judgment stated.

The case, brought by Erastus Ngura Odhiambo, petitioner and former prisoner, challenged the routine telecoms practice of deactivating SIM cards after prolonged inactivity and reassigning them to new users.

Odhiambo lost access to his mobile phone number due to inactivity while serving his lengthy sentence.

He argued that the practice exposes individuals to serious risks, including misdirected financial transactions, intercepted one-time passwords, and unintended access to private communications.

The court agreed, highlighting how recycled numbers can result in strangers receiving confidential messages, authentication codes, and even being added to private messaging groups, effectively inheriting fragments of another person’s digital life.

Justice Mugambi also criticised the rigidity of SIM deactivation policies, calling them “arbitrary” for failing to consider legitimate reasons for inactivity such as incarceration, studying in restricted environments, or living abroad.

“Incarceration does not strip an individual of their constitutional rights to privacy and identity,” he noted.

For telecom operators, including Safaricom, the ruling introduces a significant compliance burden. The court outlined three strict conditions before any number can be reassigned.

Telcos must obtain informed and verifiable consent from the original owner, issue a public notice and conduct traceability efforts over a reasonable period.

More importantly, the court further directed that telecoms firms must implement technical safeguards to prevent data exposure to the new user.

The Office of the Attorney General has been given six months to translate these directives into enforceable regulations.

 


Kindly share this post
Continue Reading

Telecom

Binance Earn: Simple Way to Earn Rewards on Idle Crypto Holdings

Published

on

Kindly share this post

Binance Earn offers cryptocurrency users an accessible way to generate rewards on idle digital assets without active trading or constant market monitoring.

Binance Earn: Simple Way to Earn Rewards on Idle Crypto Holdings

Binance Earn

As the crypto market matures, more holders seek productive uses for their assets rather than leaving them dormant in wallets. Binance addresses this through Binance Earn, where users allocate supported cryptocurrencies to various reward products for automatic yield generation.

The platform emphasises simplicity with a “set-and-forget” model: users select assets, pick a product, and rewards accrue passively in the background. This appeals especially to long-term holders aiming to enhance portfolio value over time without day-to-day involvement.

Binance Earn provides flexible options for instant liquidity access alongside fixed-term products for defined commitments, catering to diverse strategies and risk appetites.

“We’re seeing growing interest across Africa in ways to make crypto holdings more productive without active trading,” said Larry Cooke, Africa Head of Legal at Binance. “Simple, ‘set-and-forget’ solutions are becoming increasingly relevant as more users take a longer-term approach to digital assets.”

The feature reflects shifting user behaviour towards holding and gradual growth amid volatile markets, where reward rates fluctuate based on conditions, liquidity, and structures.

Users must assess risks and alignment with personal goals, as crypto remains volatile. Binance Earn positions itself as a key tool in Africa’s rising digital asset adoption, enabling hands-off participation in the ecosystem.


Kindly share this post
Continue Reading

Telecom

New Gmail Scam Mimics Security Alerts to Steal User Data

Published

on

Kindly share this post

Cybersecurity researchers at Malwarebytes Labs have exposed a sophisticated new Gmail scam where fraudsters send fake Google security alerts via phishing emails, texts, and pop-ups, tricking users into a deceptive four-step verification process that harvests login credentials, GPS locations, contacts, and other sensitive data for account takeovers.

New Gmail Scam Mimics Security Alerts to Steal User Data

Gmail

Disguised as routine checkups, these alerts mimic Google’s official pages to create urgency, prompting victims to install malicious “security tools” that grant hackers real-time access to Gmail and linked services—Corey Donovan, president of Alta Technologies, warns legitimate checks never come unsolicited or demand downloads, urging users to close suspicious prompts immediately and verify via official Google account pages instead.

The scam’s rise amplifies risks during travel, where public Wi-Fi hotspots—especially “evil twin” fakes like slight misspellings of “Airport_Free_WiFi”—enable interception of banking details, emails, and malware installs; Donovan advises disabling auto-connect, using VPNs for HTTPS sites only, avoiding logins altogether, and crafting strong passwords with mixed characters plus two-factor authentication.

Shoulder surfing on public transport and outdated devices compound threats, as fraudsters glimpse screens or exploit unpatched vulnerabilities—keeping phones updated with post-update privacy reviews limits app access to location or commutes, while skipping work emails in view maintains confidentiality on the go.

Nigeria’s heavy reliance on digital banking and crypto heightens vulnerability, as scammers exploit rushed travellers; Donovan stresses: “Cybercriminals target busy airports and stations knowing guards drop—stay cautious, update devices, lock privacy, and never rush links to protect against these advanced breaches.”


Kindly share this post
Continue Reading

Trending