News
The role of Human Capital Management in the new world of work
By Ronnie Toerien, Oracle HCM Sales Development & Strategy Leader – Africa
The world of work has been changing for some time, particularly over the last decade as emerging technologies equipped enterprises with the tools to operate with greater efficiency, innovate and explore a new potential. However, unprecedented events in 2020, have accelerated this transformation at an unimaginable pace.
With mandates to work from home if possible, the disruption of traditional business models is being driven by pure necessity. Like other contemporary, cloud-based business systems, Human Capital Management (HCM) has a vital role to play in ensuring business continuity, and resilience, as we march into the new world of work.
First and foremost, cloud-based HCM is essential to provide continued access to and support for remote workers, and at the same time safeguard the safety and health of employees. In the case of the latter, one product example is Oracle’s Workforce Health and Safety solution, currently free to all Oracle HCM Cloud customers. A business’s workforce is its greatest asset and should remain its greatest concern. Especially now. With employees scattered, the data collected, and analytics generated, by next-generation HCM solutions become crucial to combat absenteeism, identify at-risk individual employees and formulate a succession planning strategy across an entire organisation.
Crises, and the manner in which they are handled internally, can have a major impact on talent retention and acquisition, which will have a knock-on effect for business delivery. Reassurance through empathetic communication is essential. Empowering employees with information about the company’s strategy during such periods, as well as providing open channels for two-way conversation, gives people a sense of belonging to an organisation that is looking after and listening to them.
Going hand in hand is the need to help grow employees. Learning and development are often affected when enterprises embark on crisis cost-cutting, but the current climate is the perfect opportunity for HR to equip staff for new roles, or take advantage of employee skills and use them in new ways (possibly gig economy opportunities) that support the organisation, and the individual’s own professional growth.
It is important to note that the new world of work is under a microscope. Business success is no longer solely reflected in revenue. Public perception can have a powerful impact on customer behaviour, as it spotlights caring organisations and their opposite: those enterprises taking advantage of a situation and their staff. Cloud-based HCM applications help make work inherently more human-focused.
The new world of work is also notable for its drastically altered business processes. Older ways of working are often proving too inflexible to overcome current challenges. Cloud HCM plays its part in breaking down rigid division, not only between departments but data sets as well. As a powerful integration tool, it can bring together information and related components that do not naturally connect. For example, analytical tools can be combined with a combination of absentee data and workforce plans to model scenarios and combat skill gaps in reality. Such is the case with newly available Oracle Analytics for Fusion HCM, which seamlessly draws together and uses cross-functional data.
Cloud HCM’s’ removal of barriers applies to people too. The future of work is about connection, and contemporary applications equip employees to work more diversely within an organisation, collaborating with colleagues across the whole company ecosystem. Hierarchies and silos have given way to a flattened organisational structure of diverse networks working towards a single goal, opening the door to innovation and greater operational agility.
The foundation of a lasting, successful business process change is a culture shift. The latest HCM tools break down resistance to new systems, especially now as workers engage with the modules regularly from their remote work location. HCM is ushering in acceptance of a whole new way of working, with the likes of voice-commanded digital assistants proving their time-saving value, and other benefits, to users.
The new world of work is unquestionably one of co-existence between humans and autonomous systems, underpinned by the likes of machine learning and robotics. Just as traditional HR helped to streamline an employee’s entrance into an organisation, maximise their contribution and bolster their employability, cloud HCM is fulfilling the same function. This, while bringing together man and machine, which is key to business success in the future of work.
As Africa stands at the threshold of a digital revolution, Carbon AI has officially announced the AI in Action 2026 conference, scheduled for January 22, 2026, at the Lagos Oriental Hotel.
In a statement in Lagos, Debola Ibiyode, Convener of AI in Action 2026 and CEO of Carbon AI, disclosed that the AI in Action 2026 conference aims to move beyond the typical industry hype to focus on practical, homegrown innovation under the theme: “Driving Productivity, Innovation, and Sustainability—Building the Future in AI Together.”
“AI in Action 2026 is designed as a high-impact platform where deep-tech innovation meets real-world application. The conference will specifically explore how Large Language Models (LLMs), Agentic AI Frameworks, and Generative AI can be harnessed to power Africa’s transformation,” she noted in the statement.
Debola also emphasizes that the time for mere discussion has passed, stressing that AI in Action 2026 is for people who want to do more than just talk about AI; it’s for those ready to build, apply, and lead.
“We aren’t chasing hype or funding; we are chasing real impact. Our mission is to empower budding founders to turn ideas into deployable solutions while championing responsible AI adoption that creates measurable social and economic change across the continent,” she added.
The statement explains that the conference features a curated experience designed to foster genuine collaboration. It includes keynote speeches and panels that offer deep dives into Generative AI, Agentic Frameworks, and their intersection with global sustainability.
Attendees can participate in practical workshops with hands-on sessions focused on building, deploying, and scaling AI tools. The event also features a startup and product showcase that highlights cutting-edge, African-built AI solutions.
Additionally, dedicated mentorship and networking sessions will connect early-stage founders with seasoned practitioners and industry leaders.
The event is a call to action for a diverse cross-section of the ecosystem, including Software and AI Engineers, Data Scientists, Business Leaders, Educators, Policymakers, Students, and ICT Infrastructure companies, enabling AI deployment, including datacenter providers. By bringing these groups together, the conference seeks to ensure the AI revolution is inclusive, ethical, and sustainable.
AI in Action 2026 Now offers tiered sponsorship packages for organizations looking to position themselves at the forefront of Africa’s technological future. Sponsors will gain direct access to a unique demographic of decision-makers and the next generation of AI talent.
“Africa’s digital revolution must be homegrown. Whether you’re building solutions, shaping policy, or mentoring young innovators, this is your platform. Together, we’re not just discussing the future, we’re building it,” she concluded.
President Donald Trump has warned that the United States could carry out further military strikes in Nigeria if Christians continue to be killed, reigniting a sensitive debate over religious violence and foreign intervention in Africa’s most populous nation.
President Donald Trump
Trump made the remarks in an interview with The New York Times, published on Thursday, while responding to questions about a US military strike carried out in Nigeria on Christmas Day.
At the time, the US military said the operation targeted Islamic State militants in north-west Nigeria and was conducted at the request of the Nigerian government.
Nigeria, however, described the operation as a joint counterterrorism effort, stressing that it was aimed at armed groups designated as terrorists and “had nothing to do with a particular religion”.
“I’d love to make it a one-time strike,” Trump was quoted as saying. “But if they continue to kill Christians, it will be a many-time strike.”
Pressed on comments by his own Africa adviser that extremist groups such as Islamic State and Boko Haram have killed more Muslims than Christians in Nigeria, Trump acknowledged that Muslims were also victims but insisted that Christians were being targeted disproportionately.
“I think that Muslims are being killed also in Nigeria. But it’s mostly Christians,” he said.
Trump has repeatedly raised alarms about the safety of Christians in Nigeria, beginning in late October when he warned that Christianity faced what he described as an “existential threat” in the country. He has accused Nigerian authorities of failing to adequately protect Christian communities and has openly threatened US military intervention if the violence continues.
Nigeria has firmly rejected claims of systematic persecution of Christians. The government maintains that the country’s security challenges are complex and largely driven by insurgency, banditry and criminal violence rather than religious targeting.
With a population of more than 230 million people, Nigeria is almost evenly divided between Christians, who are concentrated mainly in the south, and Muslims, who predominate in the north. Islamist insurgencies, particularly Boko Haram and its offshoots, have plagued parts of northern Nigeria for more than a decade, killing thousands and displacing millions.
Nigerian authorities have repeatedly pointed out that militant attacks have claimed the lives of both Muslims and Christians, arguing that framing the violence along religious lines oversimplifies the crisis and risks inflaming tensions.
Following Trump’s earlier threats, the Nigerian government said it was willing to continue cooperating with Washington in combating terrorism but rejected language suggesting that Christians alone were under threat.
The latest comments are likely to strain diplomatic relations further, as Nigeria balances its partnership with the United States against concerns over sovereignty, security cooperation and the portrayal of its internal conflicts on the global stage.
OpenAI maker of ChatGPT is rolling out a health-focused feature to the generative artificial intelligence (AI) tool that’s used by nearly a billion users.
Named ChatGPT Health, the new feature aims to provide users with health and wellness information. This, as health is one of the most common ways people use ChatGPT, according to OpenAI.
In a blog post, Microsoft-backed OpenAI says de-identified analysis of conversations show that over 230 million people globally ask health and wellness-related questions on ChatGPT every week.
ChatGPT Health will also “securely” connect medical records and wellness apps to ground conversations with a user’s own health information, making responses more relevant and useful.
“Designed in close collaboration with physicians, ChatGPT Health helps people take a more active role in understanding and managing their health and wellness – while supporting, not replacing, care from clinicians.”
According to OpenAI, health information is often scattered across portals, apps, wearables, PDFs, and medical notes making it hard to see the full picture, and people are left to navigate a complex healthcare system on their own.
“ChatGPT Health builds on these so responses are informed by your health information and context. You can now securely connect medical records and wellness apps – like Apple Health, Function, and MyFitnessPal – so ChatGPT can help you understand recent test results, prepare for appointments with your doctor, get advice on how to approach your diet and workout routine, or understand the trade-offs of different insurance options based on your healthcare patterns.”
According to the company, ChatGPT Health is designed to support, not replace, medical care, adding that it is not intended for diagnosis or treatment. “Instead, it helps you navigate everyday questions and understand patterns over time – not just moments of illness – so you can feel more informed and prepared for important medical conversations.
“To keep your health information protected and secure, Health operates as a separate space with enhanced privacy to protect sensitive data. Conversations in Health are not used to train our foundation models. If you start a health-related conversation in ChatGPT, we’ll suggest moving into Health for these additional protections.”
OpenAI adds that access to ChatGPT Health has started with a small group of early users to learn and continue refining the experience, adding that users with ChatGPT Free, Go, Plus, and Pro plans outside of the European Economic Area, Switzerland, and the UK are eligible.
“As we make improvements, we plan to expand access and make Health available to all users on web and iOS in the coming weeks.
“Medical record integrations and some apps are available in the US only, and connecting Apple Health requires iOS.”
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