Telecom
How to Solve Your Network Performance Problems

Everyone wants their internet and private networks functioning at top levels all day, every day. For many people, it means quicker responses to queries, seamless communication, and tasks getting completed in good time. It’s what makes work smooth and productive for many people and businesses.

We get frustrated when networks degrade or fail. Our work slows down and productivity levels dip. And if connectivity is an important part of your business’s service delivery, your customers may experience network defects as a poor product of customer experience coming from your end.
If you don’t solve the problem early enough, you could lose clients. In the end, it might cost you a lot of (unearned) money.
So you’ll want to deal with your network issues as quickly as you can. Even better, you should be preventing them from happening in the first place.
First, you need to know what network performance issues you’re most likely to face. When you’ve learned this, you’ll be better able to prevent them, or deal with them if they crop up.
Common Network Performance Issues that Businesses Face
- Congested Bandwidth
Maybe you often use more data at any given time than your bandwidth can take care of. It’s not large enough to accommodate the amount of traffic that goes through your networks. If you have the right monitoring tools, you’ll see what users and devices contribute the most to the congestion.
- Failed Hardware
In some cases, network outages are the result of failed devices in the network infrastructure. Common culprits in this category include broken cables and damaged switches. Disabled devices can also cause networks to slow down or shut down.
- Network Loop
A network loop is when there are multiple paths to two endpoints on a network. This usually happens if there’s a problem with the way the network is configured. When there’s a loop, traffic keeps going back to its source– and growing in the process –instead of stopping at its destination. The expanding traffic will choke your bandwidth and slow your network.
- Incorrect Device Configuration
When devices are poorly configured, they won’t function as they should. This, in turn, causes performance problems for the networks that they support, or are a part of.
- Hidden Devices
Your employees may have connected more devices or applications to your network than what’s officially accounted for. These additions could be slowing your network speed. Unless you have a network monitoring tool or system that tracks these things, you won’t know what’s weakening your network’s performance.
- Prolonged Backup Process
Let’s say you set data backup to happen overnight. But for some reason, it extends into the working day. If it’s still going on during work hours, it could impede traffic on your networks. Prolonged backup processes, regardless of when they’re initiated, will slow down other significant traffic being generated at the same time.
How Do You Know When You Have a Network Problem?
There could be a problem with your network if you detect any of these things:
- Network services are not available for your users at a particular time
- Increased network latency (i.e. slow network)
- Complaints about slow response times from your end-users
- Clients frequently get disconnected from your applications
How to Solve Your Network Problems
Here’s how to prevent common network issues from cropping up, and deal with them if they arise.
- Increase Your Network Visibility
Deploy network monitoring tools to help you track the traffic on your networks. They will give you greater visibility of your networks and reveal what the data consuming users and devices are, so you can curb the excess traffic that may be coming from them.
- Prioritize Applications
Assign more bandwidth to applications that are closer to the top of your priority list, and less to those closer to the bottom. You may even have to remove some applications from your systems if they don’t contribute to your operations or productivity.
- Use Compression
One way to free up your network channels is to compress large files before sharing them. There’s a catch: it may take a while to compress files, especially if they’re really large. If you’re dealing with transactions, you will be better off adopting a technology that enables the speedy transmission of data instead.
- Time Your Traffic
This solves the problem of backup-induced network slowdowns. You can restrict heavy-duty work like backups to times in which networks have little else passing through them. This spreads out your traffic more evenly across the time that you have.
- Shut Out Junk Traffic
Put up things like firewalls and spam filters that can prevent irrelevant traffic from clogging your channels. Malware could also affect your network’s performance as well, so you should have a reliable antivirus installed too.
- Check Device Configurations
If poorly configured devices are a cause of network difficulties, it makes sense for you to ascertain that their configurations are in order before they are in full use. This will reduce the incidence of network loops and slowdowns.
- Educate Your Staff
Encourage employees to adopt data saving practices. They can access documents from a single cloud platform, instead of sharing those documents and holding them in private storage. Let them know how connecting more devices to the network than you authorize can stifle network speed and ultimately cost your company. Train them to react appropriately to risks like malware and DDoS attacks that could slow your networks.
Conclusion
The quality of your network will play a part in determining your organization’s productivity. If you have continuous connectivity problems, it could negatively affect your work, your customer’s perception of your business, and your revenues in the long run.
It also helps to have a proper IT services provider take care of your network issues. That’s what you’ll get from us at Layer3. For over a decade, we have helped organizations in the public and private sector solve their IT problems. We continue to deliver network security, virtualization, and data center solutions to our clients across Nigeria, enabling them with technologies that drive them up the growth ladder.
Is your business struggling with network issues? We can help you fix them. Send us an email via [email protected], or contact us here, and we’ll get back to you.
Telecom
Lebara Launches Agent Registration Portal

Lebara Nigeria has launched the Agent Registration Portal (ARP), a new digital onboarding platform designed to accelerate the expansion of its retail and point-of-sale (POS) network nationwide.

Through the Agent Registration Portal, Lebara aims to create awareness, build trust and credibility within the retail channel, create opportunities for Nigerians to register and become Lebara partners, and position the brand as a modern, digitally driven, and opportunity – focused telecom operator.
With the introduction of the Agent Registration Portal, alongside its earlier customer-focused digital tools, Lebara Nigeria is designed to empower SMEs, independent distributors, SIM sellers, and retailers nationwide by removing traditional barriers to entry and enabling compliant, digital-first onboarding at scale.
Also, positioning itself as a digitally driven telecom entrant, focused on speed, compliance, and nationwide reach as it prepares for full-scale operations across the country.
The rollout comes as part of a national onboarding campaign running from January to March, 2026, targeting both low-scale retail agents and high-scale distributors.
Through the portal, Lebara aims to rapidly grow its digital and physical presence across Nigeria while ensuring all partners meet required compliance and verification standards
The Agent Registration Portal is accessible via the Lebara Nigeria website and allows prospective agents and distributors to complete the entire onboarding process online.
Once approved, partner locations are activated as Lebara POS outlets, trained and authorized to sell Lebara starter packs, data bundles, vouchers and other Lebara Nigeria products and services.
The launch builds on Lebara Nigeria’s earlier digital initiatives ahead of its full market entry.
Prior to the Agent Registration Portal rollout, the company introduced a Number Registration Portal, enabling prospective customers to select and reserve preferred phone numbers before the network goes live.
The service allows users to secure personalised numbers such as memorable dates, culturally significant digits, or easy-to-recall patterns through a simple online process, giving customers early control over their mobile identity.
The Agent Registration Portal onboarding process follows a structured flow from account creation and document upload to compliance checks, verification, approval, and activation. Applicants are required to submit details such as National Identification Number (NIN), valid government-issued ID, Tax Identification Number (TIN), and address information. Where all documentation is complete, onboarding can be completed within 30 minutes, after which applicants receive email confirmation and next steps.
Commenting on the launch, Mary O. Akin-Adesokan, Chief Operating Officer of Lebara Nigeria, said the portal is central to the company’s operational and growth strategy in the country.
“The Agent Registration Portal is a key part of our strategy to scale Lebara’s retail presence nationwide. It allows us to onboard partners faster, ensure full compliance, and provide both small retailers and large distributors with a transparent and reliable way to do business with Lebara.
“Together with our earlier Number Reservation Portal, it demonstrates our commitment to using digital innovation to simplify access, empower partners, and enhance the overall telecom experience,” she said.
Telecom
MTN CEO Toriola Hails Nigeria’s Telecom Transformation at MIPAD

MTN Nigeria CEO Karl Toriola has declared that the era of outsiders telling Africa’s story is over, positioning the continent as a global powerhouse of authors, architects, and innovators.

MTN Nigeria
Toriola made the remarks while accepting the ‘CEO of the Year’ award at the 2025 Most Influential People of African Descent (MIPAD) Recognition Ceremony in Lagos.
“For decades, stories about Africa were told about us, but rarely by us,” he said, rejecting outdated narratives of conflict and need. “We are no longer the subjects of the story; we are the authors. Africa’s time is now.”
He spotlighted African talent now leading global organisations, alongside Afrobeats and art reshaping world culture, drawing the Diaspora home with investments, not just emotions.
Toriola anchored his vision in MTN Nigeria’s journey, recalling a time when Nigeria’s 120 million people shared fewer than 500,000 telephone lines. “When MTN entered in 2001, analysts said Nigerians were too poor for mobile phones. They were wrong. They underestimated the Nigerian spirit,” he said.
From that first call in May 2001, MTN has connected over 84 million subscribers, building Nigeria’s “digital nervous system.”
He described Nigeria as uniquely investable due to its resilience and scalability, dedicating the award to MTN’s “real heroes”—engineers scaling masts and frontline customer service staff.
As MTN marks 25 years in 2026, Toriola pledged: “We are going nowhere. We are rooted in the soil of Nigeria and Africa.” He urged global elites to become the continent’s “Most Impactful Builders.”
Telecom
Study Shows Blocks in Telegram are Pushing the Underground Out

Modern messengers, such as WhatsApp, Telegram, Signal and others, are often used for illicit purposes. Kaspersky Digital Footprint Intelligence has conducted an in-depth monitoring of over 800 blocked cybercriminal Telegram channels between 2021 and 2024.

While a range of illegal activities continues to be hosted on the platform, its environment has become noticeably more challenging for sustained underground operations.
Telegram’s bot framework and other built-in features make for a low-effort ecosystem for the underworld.
A single bot can simultaneously manage queries, process cryptocurrency payments, and instantly deliver stolen bank cards, info-stealer logs, phishing kits, or DDoS attacks to hundreds of buyers per day, often without operator involvement.
Unlimited, non-expiring file storage eliminates the need for external hosting when distributing multi-gigabyte database dumps or stolen corporate documents. This frictionless automation naturally favours high-volume, low-price, low-skill offerings, such as leaked bank cards or other data, hosting malware, etc.
High-value, trust-dependent deals (for instance, zero-day vulnerability information) still remain on reputation-gated dark-web forums.
Kaspersky researchers found two clear trends related to illegal activities on Telegram. The average lifespan of shadow channels has increased, with the proportion of channels surviving over nine months more than tripling in 2023-2024 compared to 2021–2022. At the same time, Telegram’s blocking activity has risen significantly.
Monthly takedown figures recorded since October 2024 – even at their lowest – are comparable to the peak levels seen throughout 2023, and the overall pace continued to accelerate in 2025. This impedes malicious activities.
Other disadvantages of Telegram for cybercriminals include the lack of default end-to-end (E2E) encryption for chats, the inability to use their own servers for communication (due to the messenger’s centralised infrastructure), and closed server-side code, which makes it impossible to verify its functionality.
As a result, several established underground communities, including the nearly 9,000-member BFRepo group and the Angel Drainer malware-as-a-service operation, have already begun shifting primary activity to other platforms or proprietary messengers, citing repeated disruptions of their activities on Telegram.
“Fraudsters find Telegram a convenient tool for many malicious activities, but the risk-reward balance is clearly shifting. Channels are managing to stay online longer than a couple of years ago, yet the dramatically higher volume of blocks means operators can no longer count on long-term stability.
“When a storefront or service disappears overnight – and sometimes reappears only to be removed again weeks later – building a reliable business becomes much harder. We’re starting to see the early stages of migration as a direct consequence,” comments Vladislav Belousov, Digital Footprint Analyst at Kaspersky.
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