E-Financial
Rave Reviews Trail UBA’s Innovative Mobile Banking App

The glowing reviews and commendations have not stopped coming in since Pan African financial institution, United Bank for Africa (UBA) Plc, recently upgraded its Mobile Banking app.

Over the past few weeks following the upgrade, social media sites including twitter, Instagram and even Facebook have been agog with excellent comments about the ambience, functionality and versatility of UBA’s revamped mobile app.
The latest of such glowing reviews came last weekend, from Mr. Osita Chidoka, former minister of Aviation, who on his social media handles, gave kudos to the bank for introducing lots of exciting and interactive features to aid banking, while allowing customers to perform unlimited transactions from the comfort of their mobile phones.
Chidoka, a former Corps Marshal and Chief Executive Officer of the Federal Road Safety Corps, pointed out that the bank put into play its experience as an institution with several decades of operations as well as modern technology to come up with a revamped app worthy of emulation by other financial institutions some of which he mentioned in his post.
In his words; “UBA, surprised me with a massive improvement on their app. I used to consider them the sleeping giant of Nigerian banking. I thought they had great brand equity and name recognition. UBA combined the savvy feel of a new generation bank with the history of a legacy bank. As I opened their mobile app today, I couldn’t help but give them a high five. The app is beautiful, user interface is great, navigation is seamless and the need to go to a branch is reduced for small users like us.”
While urging other banks to borrow a leaf from UBA’s move, Chidoka continued, “As a customer, I have always challenged the banks on their slow adaptation to change and weak emphasis on improving customer experience. I pray UBA pushes forward in this direction and continues to surpass themselves. Sooner than later disruptive online banks will change the face of banking in Nigeria, hence the need for constant innovation by the industry.”
Some Nigerians like Maduka Vivian, who reacted to his post also praised the app, saying “UBA app is simply the best, you can even generate receipts for transactions done long ago.”
Another user, Tayo Agbeh, said, “UBA is taking their rightful position in the industry. I’m quite sure the bank will sustain the lead”, while Felix Okechi Oguike, who was impressed by the glowing tributes quipped, “I guess I’ll try this app; I have heard many testimonies; I need to partake in the flock.”
For another user, Thankgod Nweke, the revamped UBA mobile app would put other banks on their toes. He remarked, “It’s rather a challenge for other banks in Nigeria. UBA has shown in recent times that they are big and getting bigger with the whole lot of transformation in that bank. I concur fully to your observation even as I look forward for more height and happiness in the faces of their staff and services.”
Sampson Aneke, group head, Digital Banking, UBA, who spoke recently about the new features of the upgraded mobile app, said UBA as a listening institution, aims to provide the best value possible for its customers through a more interactive, user friendly interface that makes available a myriad of opportunities from the comfort of customers’ homes.
He explained that the new mobile app will now prompt users to use their device enabled biometrics, adding that the menu has been reduced and divided into sub-menus to enable users view Transaction History, Net worth, Trends amongst others at a glance.
“With the new interface, the user can now see all the transfer options including the saved beneficiary option at a glance and can even order food for delivery via the app,” he said. Customers who subscribe to the lifestyle offering
Operating in 20 African countries and globally in the United Kingdom, the United States and France, the United Bank for Africa has a strong record of supporting its communities, through challenging times.
E-Financial
Sterling Bank, Water.org, Sterling One Foundation Partner on WASH Loan for Millions

Sterling Bank, in partnership with nonprofit Water.org and Sterling One Foundation, has launched the Sterling WASH Business Loan to empower WASH businesses and scale sustainable access to safe water and sanitation for millions of Nigerians.

L-R: Gilbert Okpono, Snr. Partnership Account Manager, Water.org; Engr. Mukhtaar Temitope Tijani, Managing Director, Lagos State Water Corporation; Mrs. Olapeju Ibekwe, CEO, Sterling One Foundation; Akporee Idenedo, Divisional Head Commercial Banking, Sterling Bank, at the Sterling Bank Water Credit Proposition held in Lagos recently.
The catalytic financing solution addresses daily struggles with clean water and safe sanitation, which impact health, livelihoods, and well-being, while strengthening delivery systems for WASH solutions.
Launched on Monday, November 24, 2025, at The Wheatbaker Hotel, Ikoyi, Lagos, the initiative signals a shared commitment to tackling one of Nigeria’s most pressing development challenges.
Abubakar Suleiman, Managing Director of Sterling Bank, said sustainable development hinges on collaboration and targeted investment in frontline businesses and people.
“By providing accessible financing to entrepreneurs in this critical social sector, we ensure progress reaches communities that need it most. This product aligns with our HEART strategy and commitment to improving quality of life through impact-driven initiatives,” Suleiman stated.
Gilbert Okpono, Nigeria Senior Partnership Account Manager at Water.org, stressed the transformative power of financing WASH businesses.
“Financial inclusion is critical to solving the global water and sanitation crisis. By expanding access to affordable financing, we enable households and WASH entrepreneurs to improve services, reach more communities, and transform lives,” Okpono said.
He added that the partnership reflects a belief in rippling benefits across health, education, and economic opportunity, marking a major step toward sustainable scaling.
The loan supports WASH entrepreneurs, small business owners, and community service providers with flexible financing to expand operations, boost health, livelihoods, and educational outcomes.
Olapeju Ibekwe, CEO of Sterling One Foundation, linked the initiative to the foundation’s mission of catalysing lasting social impact across Africa.
“Our Foundation catalyses initiatives that deliver real, lasting change. Access to safe water and sanitation is one of the most powerful investments in community well-being. We are proud to partner with Water.org and Sterling Bank for inclusive, scalable, and sustainable solutions,” Ibekwe affirmed.
The launch event gathered development partners, WASH entrepreneurs, media, policymakers, and community organisations to discuss coordinated financing, supportive policies, and market-driven solutions to close Nigeria’s WASH access gap.
Interested beneficiaries can visit the initiative’s website for more details.
E-Financial
Access Holdings Shareholders Approved to Raise N40bn Capital Through Private Placement

Access Holdings Plc has received the approval of its shareholders to raise additional capital of up to N40 billion or such other amount or their equivalent in foreign currencies, via private placement.

The shareholders gave the approval as part of the special resolutions at Access Holdings Plc Extraordinary General Meeting (EGM) held on Thursday December 18.
In a notice to the Nigerian Exchange Limited (NGX), Access Holdings said the new ordinary shares created in connection with the private placement, will be allotted at a price of N20.25 to one or more investors in such tranches and on such terms and conditions as shall be determined by the Board.
Access Holdings Plc Board of Directors is authorised to consider, negotiate, approve, and finalise the list of potential private placement investors; determine the structure, valuation, modalities, and timeline for the private placement.
The Board was also authorised to consider, negotiate, approve and finalise the list of potential private placement investors; determine the structure, valuation, modalities and timeline for the private placement.
The shareholders also approved for the issued share capital of Access Holdings Plc to be increased from N26 658 billion to N27.646 billion by the creation and addition of 1,975,308,641 ordinary shares of 50 kobo each ranking pari-passu with the existing ordinary shares of the Company.
E-Financial
Customs Slam 3 Percent Surcharge on Banks over Delayed Revenue Remittance

Nigeria Customs Service (NCS) has imposed a three per cent surcharge on Deposit Money Banks (DMBs) over delays in the remittance of Customs revenue by designated banks.

The development was disclosed by Abdullahi Maiwada, national public relations officer of the Service, in a statement titled “Nigeria Customs Service Commences Enforcement of Penalties Against Designated Banks for Delayed Remittance of Customs Revenue.”
The agency stated that delays in remitting collected Customs revenue constitute a breach of remittance obligations and negatively impact the efficiency, transparency and integrity of government revenue administration.
Maiwada explained that any Designated Bank that fails to remit collected Customs revenue within the prescribed period will be liable to penalty interest, adding that affected banks will receive formal notifications detailing the delayed amount, applicable penalty and the timeline for settlement.
“The NCS has noted instances of delayed remittance of Customs revenue by some Designated Banks following reconciliation of collections processed through the B’Odogwu platform. Such delays constitute a breach of remittance obligations and negatively impact the efficiency, transparency and integrity of government revenue administration.
“In line with the provisions of the Service Level Agreement (SLA) executed between the Nigeria Customs Service and Designated Banks, the Service hereby notifies stakeholders of the commencement of enforcement actions against banks found to be in default of agreed remittance timelines.
“Accordingly, any Designated Bank that fails to remit collected Customs revenue within the prescribed period shall be liable to penalty interest calculated at three per cent above the prevailing Nigerian Interbank Offered Rate for the duration of the delay. Affected banks will receive formal notifications indicating the delayed amount, applicable penalty and the timeline for settlement.”
Maiwada further advised Designated Banks to strengthen their internal controls, ensure strict adherence to remittance timelines and comply fully with the provisions of the SLA.
He reiterated that the Service remains committed to enforcing accountability, safeguarding government revenue and promoting a transparent and predictable financial system in support of national economic development.
“The Service further notes that persistent or repeated non-compliance with the terms of the SLA may attract additional sanctions, including regulatory and administrative measures, as provided under the Agreement and relevant laws guiding Customs revenue collection.
“The NCS reiterates that prompt, accurate and complete remittance of Customs revenue is a fundamental obligation of Designated Banks. Any payment of collected revenue into unauthorised accounts, whether deliberate or erroneous, will be treated as a serious violation and addressed in accordance with the SLA and applicable legal frameworks.
“Designated Banks are therefore advised to strengthen internal controls, ensure strict adherence to remittance timelines and comply fully with the provisions of the SLA. The Service remains committed to enforcing accountability, safeguarding government revenue and promoting a transparent and predictable financial system in support of national economic development,” he added.
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