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Re-imagining the Business School Model

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By Austin Okere

This pandemic has uncovered the soft underbelly of our unwillingness to think beyond the present and anticipate future eventualities.

There have been various experiences and pronouncements regarding the education of our youth in the past couple of weeks. At the local secondary level, my son’s school completed the syllabus for the current term through online classes at home.

Far afield, the Harvard University is offering 67 online courses for free to help academics through lockdown and quarantine; while Coursera is partnered with 192 institutions from 43 countries and offering more than 3,200 online courses in 13 languages.

In sharp contrast, the Kano State Government has ordered all schools to stop online classes immediately, while the Academic Staff Union of Universities (ASUU) through an interview of their President, Prof. Biodun Ogunyemi with the Punch Newspaper has declared that E-Learning cannot work in Nigeria.

In his TED talk on the three ways to plan for the very long term, Ari Wallach canvasses: Trans-generational Thinking (thinking beyond just your own lifetime), Thinking of possible futures and not just one future, in case of eventualities. And having a 30-year horizon in our thinking process, not just the next couple of years.

I wrote this article four years ago, when I was invited as the Keynote Speaker at the GBSN/EFMD joint Conference at Accra, Ghana in November 2016.

It seems that the chickens have come home to roost.

The EFMD is a leading international network of business schools and companies (820 members from 82 countries) at the forefront or raising the standards of management education and development globally. EFMD runs the EQUIS and EPAS accreditation systems as well as the EFMD Deans Across Frontiers development programme (EDAF) and is one of the key reference points for management education worldwide.

The GBSN is a nonprofit organization dedicated to strengthening management, entrepreneurial and leadership talent for the developing world through better access to quality, locally relevant education. GBSN harnesses the power of a network of nearly 70 leading business schools that share a dedication to their mission to build management education capacity for the developing world.

Even though I spoke about Business Schools. The insights stretch across the whole educational system. The Chinese use the same expression for Challenge and Opportunity because they are the two sides of the same coin.

We should not waste the crises of this painful pandemic, but rather exploit the opportunity to plan for Sustainability in our education system across all levels.

Time there was when an MBA from an Ivy League College will guarantee you a very lucrative high-profile job. This seems no longer to be the case.

I must tell you this story about a Kenyan lady who was settled in the UK. She had borrowed heavily to do an MBA at a business school hoping that this will secure her future.

Three years after graduation, she was facing eviction from her Council accommodation for back rents and no job in sight, albeit with a huge student loan overhang.

You cannot but empathise with her in her confusion, when through streaming tears, she told the court bailiffs how disappointed she was that she did everything right and felt rather short-changed by the system.

In my view, the real questions become: Are we setting the right expectation for Business School aspirants? Have schools missed the train of the Digital Revolution? Why are they refusing to innovate in today’s age of Digital Platforms?

After over a decade of being an Entrepreneur-in-Residence at Columbia Business School in New York, and serving on the World Economic Forum’s Global Agenda Council on Innovation and Intrapreneurship, these are my insights about the need to re-imagine the Business School model to produce graduates who can thrive now and into the future:

  • We need to start teaching people to learn “how to learn” than just to learn to master something, in this fast-disruptive world.
  • The inverted classroom should be the new norm – the creative contribution of the class with a facilitator is much more effective than the messianic delivering of long lectures by a “professor”.
  • To what extent are business schools allowing influence from markets – is there a concept of Entrepreneur-in-Residence or Professor of Practice attached to the school, linking industry experience and market expectation with learning concepts in business schools?
  • Are we empowering students to create their own entrepreneurial or intrapreneurial spaces after graduation – today’s knowledge workers prefer to sell their time and talents to many organisations and be paid on an outcome basis than get stuck in a “9 to 5” job with one company – For example, Upwork provides a platform for matching requirements with skills in the shared economy.
  • How can we encourage business schools to explore structures that teach how to leverage the need for inclusiveness, by bringing products and services to non-consumers through low-cost efficiencies and wider availability than fierce competition in a shrinking pie of current consumers?
  • How can education reach more people more affordably? Massive Open Online Courses or MOOCs is gradually taking the toll off traditional schools leveraging the ubiquity of broadband and connected devices – how well have we embraced the concept of MOOCs – concerns around quality of programs and teachers, while relevant, should not stop this viable way of reaching more people. They should be seen as a complement to traditional business schools than competition, especially in emerging markets, where 80% of the world resides, and are more likely to be excluded in formal settings.
  • It is important for Regulation to catch up in this new area, as we open the door to online education and degrees

Clearly, hoping for an automatic lucrative job after an MBA is now a myth. The reality is that you should think along the lines of Bring Your Own Work (BYOW) to the party – this speaks to the need for deep entrepreneurial empowerment in the business school curriculum, and alignment to industry and social realities.

 In my view, it is an indictment on the education system that many companies are now acting as their own incubation centres with University-like academies for new employees, following the apparent disconnect between graduating students and the job requirements of today. I believe that Universities should be collaborating with these centres to obtain valuable feedback for their curricula.

The biggest threat to success is success itself. Business Schools have been very successful over centuries. It is difficult to simulate hunger when you are full. You get into a comfort zone, and complacency sets in. You tend to assume an arrogance borne out of a false sense of invincibility that prevents you from opening yourself to any new ideas.

As change is the only constant in life, the ability to learn, unlearn and relearn, and continuously adapt has become crucial for survival and sustainability in the education sector. The global leadership space is like a game of musical chairs; always one chair short, to eject whoever is not able to adapt fast enough. Business Schools have to get on the innovation train in order not to be left behind on the tracks.

We used to say that big fish eat small fish, today it seems that it is the fast fish that eats the slow fish. It seems to me that there is no better time for deeper collaboration between town and gown than now.

 

Austin Okere is the Founder of CWG Plc, the largest security in the technology sector of the Nigerian Stock Exchange, and Entrepreneur-in-Residence at CBS, New York. Austin also serves on the Advisory Board of the Global Business School Network, and on the World Economic Forum Global Agenda Council on Innovation and Intrapreneurship. Austin now runs the Ausso Leadership Academy focused on Business and Entrepreneurial Mentorship.


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E-Business

Cybersecurity Skills Shortage Ranked as Biggest Risk to MSPs, Clients

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Sophos, a global leader of innovative security solutions that defeat cyberattacks, has released its inaugural “MSP Perspectives 2024” survey report, which found that the biggest day-to-day challenge facing Managed Service Providers (MSP) is keeping up with the latest cybersecurity solutions/technologies, cited by 39% of the MSPs surveyed.

 

Alongside this, MSPs indicated that hiring new cybersecurity analysts to keep up with customer growth and keep pace with the latest cyberthreats were also top challenges.

The survey also reveals that MSPs perceive the shortage of in-house cybersecurity skills to be the single biggest cybersecurity risk to both their own business and their clients’ organizations.

MSPs also perceive stolen access data and credentials and unpatched vulnerabilities to be amongst the biggest security risks to their customers.

The latest State of Ransomware 2024 report found that nearly a third (29%) of ransomware attacks started with compromised credentials, showing the prevalence of this entry vector.

“The speed of innovation across the cybersecurity battleground means it’s harder than ever for MSPs to keep up with threats and the cyber controls designed to stop them.

“When you couple this with a global skills shortage, which has made it infinitely more difficult for many MSPs to attract and retain cybersecurity analyst resources, its unsurprising that MSPs feel unable to keep pace with the changing threat landscape,” said Scott Barlow vice president of MSP at Sophos.

“This is all compounded by the need for 24×7 coverage as indicated in our 2023 Active Adversary report for Tech Leaders, which finds that 91% of ransomware attacks now happen out of business hours.”

In response to this complex threat landscape, there is growing demand for managed detection and response (MDR) services to provide always-on coverage. Currently 81% of MSPs offer an MDR service, and almost all (97%) MSPs that do not currently offer MDR plan to add it to their portfolio in the coming years.

Reflecting the shortage of in-house cybersecurity skills, 66% of MSPs use a third-party vendor to deliver the MDR service and a further 15% deliver jointly through their own SOC and a third-party vendor.

Topping the list of essential capabilities in a third-party MDR provider is the ability to provide a 24/7 incident response service.

MSPs are also streamlining their cybersecurity partnerships, working with a small number of vendors.

The study revealed that over half (53%) of MSPs work with just one or two cybersecurity vendors, rising to 83% that use between one and five.

Reflecting the effort and overhead of running multiple platforms, MSPs estimate that they could cut their day-to-day management time by 48% if they could manage all their cybersecurity tools from a single platform.

Other interesting findings from the report include:

·       99% of MSPs report an increase in demand for cyber insurance-related support, with the most common requests including clients wanting to implement an MDR service to improve their insurability (47%) or to receive help completing their insurance application (45%).

·       MSPs want flexibility from their MDR provider, with 71% saying it is “essential or very important” that the vendor can use telemetry from their existing security tools for threat detection and response.

·       MSPs in the U.S. lead the way in MDR service provision with almost all (94%) already offering MDR, compared to 70% in Germany, 62% in the U.K., and 58% in Australia.

“While MSPs have a huge job to do in protecting their customers against fast moving adversaries, there’s tremendous opportunity to grow their business and profitability if they can find the right security set up.

“The data shows that MSPs are strengthening their proposition and reducing overheads by amalgamating the platforms they use and engaging with third-party MDR vendors to expand their service offerings.

“As they look to build their security offering of the future, they should prioritize vendors that can offer a complete portfolio of industry-best, fully managed security services and solutions,” continued Barlow.

Data for the MSP Perspectives 2024 report comes from a vendor-agnostic survey of 350 MSPs across the U.S. (200), U.K. (50), Germany (50) and Australia (50). The survey was commissioned by Sophos and conducted by research house Vanson Bourne in March 2024.

Read the MSP Perspectives 2024 report for global findings and data by sector on Sophos.com.


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Hurry as Konga Tech Month Discount Offer Ends on May 31st

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Konga Tech Month sales campaign from e-commerce giant Konga has been nothing short of a sensation since it kicked off on the 1st of this month. With massive discounts promised on a wide range of tech products, shoppers have flocked to Konga’s website in droves, taking advantage of the incredible deals on offer.

However, with just two days left before the campaign ends on Friday, May 31, the clock is ticking for shoppers to grab their favorite items at unbeatable prices.

Throughout the month, Konga has lived up to its promise of delivering mouth-watering deals and discounts to its customers. From smartphones and laptops to home appliances and gadgets, there has been something for everyone at Konga Tech Month. Whether you’re looking to upgrade your tech arsenal or simply snag a bargain on essential items for your home, now is the time to act.

The sheer magnitude of the discounts on offer sets Konga Tech Month apart. Shoppers have been treated to unprecedented deals on some of the biggest brands in the industry, with discounts of up to 50% or more on select items. From flagship smartphones to cutting-edge gadgets, Konga has pulled out all the stops to ensure customers get the best possible deals.

Konga Tech Month goes beyond just tech gadgets and home essentials. The event recognizes the growing need for reliable internet access in Nigeria. As the trusted platform for acquiring genuine Starlink Kits, Konga offers these innovative satellite internet solutions at attractive deals. But the good news does not stop there. During Konga Tech Month, shoppers can benefit from nationwide free delivery on Starlink kits, allowing them to connect to high-speed internet even in remote areas, empowering them to stay connected and bridge the digital divide.

Konga Tech Month is more than just a shopping event. It is a tech revolution that has empowered Nigerians to access technology that improves their lives, businesses, and connections to the world. With unbeatable discounts, genuine products, and unparalleled convenience, Konga has once again proven why it is the go-to destination for tech enthusiasts and savvy shoppers alike.

But with just two days left until the end of the month, now is the time to make your move. Don’t miss out on the opportunity to grab incredible deals on your favorite tech products before it’s too late. Whether you’ve had your eye on that new smartphone or you are in need of a new laptop, there’s never been a better time to shop at Konga.

 


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Innovantics Bags Best Biometric Banking Solutions of the Year Award @ ABoICT 2024

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Innovantics Limited, end-to-end custom-built software solutions provider, has won the best biometric banking solutions of the year award at this year’s Africa Beacon of ICT (ABoICT) Awards held in Lagos at the weekend.

Innovantics Bags Best Biometric Banking Solutions of the Year Award @ ABoICT 2024

The biometric banking solutions was implemented by Innovantics for UBA, Africa’s pan-African bank to solve difficult business problems.

At the award ceremony organized by Communication Week, publishers of Nigeria CommunicationsWeek, Innovantics was commended for its biometric authentication, facial recognition solutions.

The Africa’s Beacon of ICT Merit Awards Series is widely regarded as the most prestigious annual event available in the ICT industry in Nigeria.

This year, the theme “Artificial Intelligence (AI): The Good, The Complex and The Anticipated” and it drew top politicians and government functionaries as well captains in the ICT industry as well financial institutions

Commenting, Ken Nwogbo, editor-in-chief and founder, Nigeria CommunicationsWeek, said that that the award will provide Innovantics with encouragement to continue to deliver and sustain more innovations.

In accepting the award, Thomas Ashi, co-founder and Digital Transformation Lead at Innovantics, who led the implementation for UBA, said that “we are also focused on positioning Innovantics, as a prominent player in the solutions space. Offering specialised and customised solutions across our coverage areas.”

Armed with bachelor’s degree in Physics from the University of Calabar, and an MBA from the Lagos Business School, as well MSc in Data Science and Analytics from the University of North Carolina, Charlotte, USA, Ashi said “Our future depends on us, so let’s build it together”

Ashi over 17 years of working experience included a one-year stint with Shell Petroleum Development Company of Nigeria where he participated in the Shell Intensive Training Program for graduates, popularly known as SITP/1, specializing in Information Technology.

Afterwards, he spent two years with the Catholic Institute of West Africa, Port Harcourt, as a Systems Administrator, where he set up the school’s Wide Area Network and Internet Access, before proceeding to work for Diamond Bank Plc.

For more than 12 years, his roles in the Bank’s IT department span, Software Development, Business Process Engineering, Business Analysis and Project Management. While in Diamond Bank, Ashi was credited for developing the first local global trade solution for the Bank’s International Trade Business, a Money Market Solution, an IT helpdesk platform, and a host of other solutions. He also pioneered the implementation of a Business Process Management platform for the Bank which accelerated the bank’s retail expansion by over 1000%.


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