Telecom
NCC Holds First Virtual Bi-Annual Meeting with Telcos

Nigerian Communications Commission (NCC) and senior executives of telecommunication companies on complaints management recently held the regular bi-annual meeting, in compliance with COVID-19 management protocols instituted by the Federal Government.

Prof Umar Danbatta, EVC, NCC
At the meeting, which focused on consumer relations and complaint management processes, the NCC and the telecom service providers agreed that the compensation policy should be revisited and complied with at all times.
This is to ensure full compliance with the new Complaint Categories and Service Level Agreement (CC/SLA) consented to by the NCC and the service providers in the telecommunication ecosystem.
Additionally, it was decided that the Commission and telecom service providers will hold follow-up discussions on “Fair Usage Policy” on unlimited data bundles/data rollover, in order to provide a clearer explanation and better understanding of the processes and procedures of the policy for the benefit of the consumers.
The Commission hereby wishes to restate that its direction of June 2018 to service providers to commence implementation of data rollover from 26 June 2018, remains in force.
In other words, a subscriber’s unused data must be rolled over to his/her subsequent data subscription.
Therefore, the Commission urges service providers to continue to inform and educate subscribers on the procedures and processes for data rollover.
Service providers also agreed to ensure that senior-level customer relations officers support their respective complaints management teams, to resolve complaints that were not resolved to the satisfaction of the consumers when such complaints were first reported.
The service providers also promised to ensure that complaints are resolved in both the letter and spirit of the recently-reviewed Service Level Agreement (SLA).
With respect to services subscribed to through third parties (such as banks), which are not rendered, the meeting resolved that telecom service providers should explore initiating service level agreement with banks to ensure uniformity and speed in the resolution of complaints relating to billing.
All parties to the meeting equally agreed that telecom service providers will carry out pervasive consumer education and enlightenment campaigns about their products and services to ensure their subscribers have the information they require to make informed decisions and get value for money spent.
The commission wishes to state that it was very pleased with the impressive attendance, participation, and the quality of decisions taken at the bi-annual meeting.
The NCC is, therefore, determined to continue to work closely with the service providers and other stakeholders in the Nigerian telecom sector in order to improve on the quality of service, and by implication, the quality of consumer experience.
The bi-annual meeting, which has held regularly since 2018, focuses on ensuring improvement in Quality of Service (QoS) and Quality of Experience (QoE) in the telecom industry.
It has served as a veritable platform for the Commission and service providers to discuss and agree on measures that will enhance prompt and effective consumer complaint resolution in telecom service provision in Nigeria.
Telecom
NCC Retains Rudman as Chair of Newly Inaugurated IPv6 Council Board, Urges Advancement of Nigeria’s Digital Migration

The Nigerian Communications Commission (NCC) has officially inaugurated the new board of the Nigerian Internet Protocol version 6 (IPv6) Council in Ikeja, Lagos. Mr. Muhammed Rudman, Chief Executive Officer of the Internet Exchange Point of Nigeria (IXPN), will continue to serve as Chairman.

This inauguration marks a significant milestone for Nigeria’s telecommunications sector, as global demand for IPv4 now exceeds the available IPv4 address space.
Following the event, Rudman acknowledged the contributions of former board members, including Olusola Teniola (former President, ATCON), Funke Opeke (Founder, MainOne), Mary Uduma (former President, NiRA), and Lanre Ajayi (past President, ATCON), emphasizing that their involvement was instrumental in establishing the nation’s foundational IPv6 migration efforts.
Rudman noted that membership in the IPv6 Council is institution-based. The reconstituted board includes Mr. Muhammed Rudman as Chairman and a representative from the NCC as Co-Chairman. Institutional representatives from NITDA, ATCON, NIRA, ALTON, ISPON, and NgREN serve as board members, with Dr. Chris Uwaje and Prof. Latif Ladid acting as Advisers. This group is responsible for leading the nationwide migration from IPv4 to IPv6.
“The transition to IPv6 is a strategic national priority. It is essential for enabling Nigeria’s digital transformation, economic growth, and global competitiveness. The council’s strategy identifies IPv6 as a primary catalyst for national development, focusing on three pillars: supporting emerging technologies such as 5G and the Internet of Things (IoT), promoting economic diversification, and providing enhanced security and performance compared to legacy solutions such as Network Address Translation (NAT),” Rudman stated.
To achieve these objectives, the council’s action plan is structured around two primary initiatives: awareness-raising and capacity-building. The board will prioritize promoting national awareness of IPv6 through targeted events and workshops, while also providing IPv6 training to network engineers across various operators, including ISPs, telecommunications companies, educational institutions, and financial organizations. These efforts are expected to facilitate the acquisition and deployment of IPv6 throughout Nigerian networks.
The council will develop and oversee the national IPv6 strategy, monitor adoption across sectors, and report regularly to the Federal Government. Additionally, the council will identify technical challenges, strengthen local engineering capacity, and recommend regulatory measures to encourage ISPs, telecommunications operators, academic institutions, and enterprises to upgrade.
With the Nigeria IPv6 Council now operational, local enterprises and network providers are required to upgrade their systems to sustain the nation’s position in the global digital landscape.
Telecom
MTN, ALTON, Upperlink, NiRA back 2026 Nigeria DigitalSENSE forum, awards

Leading telecommunications, technology, and internet governance stakeholders have thrown their weight behind the 16th milestone edition of the annual Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development (IG4D), scheduled to hold on Thursday, June 11, 2026, at the Welcome Centre Hotels, Ikeja-Lagos.

The high-profile convergence, organized by pioneer tech-media firm ITREALMS Media and hosted by DigitalSENSE Africa (DSA); an ICANN-certified At-Large Structure, will center its discourse on the national theme: “Sustaining WSIS Vision with Multistakeholder Synergy in Nigeria.”
Confirming their corporate backing and institutional participation are industry giants including ICT infrastructure leader MTN Nigeria; the Association of Licensed Telecoms Operators of Nigeria (ALTON); premier software and DNS infrastructure firm Upperlink Limited; and the Nigeria Internet Registration Association (NiRA).
Speaking on the preparations, the Lead Convener of NDSF and Group Executive Editor of ITREALMS Media Group, Ogbuefi Remmy Nweke, KSM, stated that the 2026 forum marks a crucial trajectory in examining how local multi-stakeholder synergy can sustain the World Summit on the Information Society (WSIS) frameworks to accelerate Nigeria’s digital public infrastructure (DPI) and domain economy.
“We are delighted to have the robust support of critical ecosystem drivers like MTN, ALTON, Upperlink, and NiRA. Their participation underscores the vital importance of multi-stakeholder dialogue in addressing contemporary policy, infrastructure growth, digital rights, and the transition into more advanced, secure digital spaces,” Nweke said.
A major highlight of this year’s forum will be that it will hold under the distinguished chairmanship of industry veteran, Dr. Olusola Teniola (hon), as approved by the Board of Directorate and the Central Committee. Under his chairmanship, the forum will also feature the presentation of the prestigious DigitalSENSE Africa 2026 awards to distinguished players in the ecosystem and corporate technology landscape across the continent.
The forum’s comprehensive agenda will feature high-level plenaries and technical sessions led by seasoned industry experts. Key areas of discourse will cut across the role of regulatory organs in the digital economy, bridging innovation gaps, leveraging Digital Public Infrastructure (DPI) for SME growth, digital rights, and data protection.
The organizers have invited additional internet stakeholders, including civil society organizations (CSOs), academia, young innovators, women in tech, and industry professionals, to maximize the networking and advocacy windows presented by this 16th edition.
With corporate sponsorship tiers spanning Platinum, Gold, Silver, and Bronze partnerships now actively filling up, corporate brand materials and production collaterals are expected to reach the NDSF secretariat on or before Thursday, June 4, 2026, to guarantee technical alignment.
Telecom
NCC Expands IPv6 Board with the Appointment of Olusola Teniola, Funke Opeke Others

Olusola Teniola, ipNX Director has been named to the newly inaugurated IPv6 Council Board by the Nigerian Communications Commission (NCC), as part of a broader industry effort to accelerate Nigeria’s transition to Internet Protocol version 6 (IPv6).

The inauguration, which took place in Ikeja, Lagos, underscores the Commission’s renewed commitment to accelerating Nigeria’s transition to Internet Protocol version 6 (IPv6), a critical enabler of the country’s digital future.
Mr. Teniola joins a distinguished group of industry leaders, including Funke Opeke, Muhammed Rudman (Chairman), Chris Uwaje (Vice Chairman), Mary Uduma, Gbenga Adebayo, Lanre Ajayi, and Latif Ladid, alongside representatives from key regulatory and government institutions.
Speaking on his appointment, Teniola expressed appreciation to the NCC for the opportunity to serve and reiterated the importance of collaborative action in driving Nigeria’s digital transformation.
“The transition to IPv6 is no longer a future consideration; it is an immediate priority for Nigeria’s digital economy. As data consumption grows and emerging technologies such as 5G, IoT, and AI become more pervasive, we must ensure that our underlying infrastructure is scalable, secure, and globally competitive,” he said.
He further emphasized that achieving meaningful IPv6 adoption will require strong alignment across stakeholders, including telecom operators, internet service providers, enterprises, academia, and government.
“This is a collective responsibility. We must invest in capacity building, drive awareness, and create the right policy and regulatory environment to accelerate adoption. Nigeria cannot afford to lag behind in an increasingly connected world.”
The IPv6 Council Board has been tasked with developing and overseeing the implementation of a national IPv6 strategy, monitoring progress, and providing periodic updates on adoption levels across the country. The Council will also play a key role in addressing infrastructure challenges, strengthening technical expertise, and recommending policy incentives to support nationwide deployment.
Teniola’s appointment reflects ipNX’s continued commitment to shaping Nigeria’s digital ecosystem and advancing the development of resilient, future-ready network infrastructure across the country.
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