E-Business
Konga as e-Commerce Global Game-Changer

By Ray Umukoro
When global economy pundits describe Africa as the next frontier, they are merely reacting to strong stimulus coming from the continent, especially in the areas of improving agro-economy, commerce, internet penetration and increasing capacity to harness the abundance of raw materials within the continent.

Among these stimuli is e-commerce.
Africa is witnessing quantum leap in internet penetration and increased deployment of internet-enabled handheld mobile devices. This is the fuel driving up e-commerce on the continent once considered a clear outsider in the tech-driven e-commerce ecosystem.
At the cusp of the growing e-commerce market in Africa is Konga, trading under the name konga.com. Since its acquisition in 2018 by Zinox Group, in one of the most discretely executed corporate ‘coups’ and seamless acquisitions on the continent, Konga has continued to beat the odds and confound book-makers.
Within the first two years after its acquisition, Konga had re-invented itself, growing its turnover by over 800 percent, cut inherited serial losses and re-focused its corporate values by being more customer-centric, while deploying superior technology to achieve more. Leveraging light-years-ahead technology, Konga has been able to run lean and mean, delivering last mile in real time ahead of the competition and offering a new threshold of value-for-money in a manner never before witnessed in Nigerian e-commerce bourse.
E-commerce business all over the world comes bundled with several complications. It’s expensive usually with initial huge losses. It’s technology-demanding and requires conscious long-term investment and patience. To ride the tide, operators must work round these treacherous complexities which include heavy investment in back-end technology, innovativeness to adapt to fast-changing consumer tastes and technical paradigm shifts. All of these would require seamless and steady retooling of strategies.
In Africa, e-Commerce is largely the playground of the youths. A huge chunk of the patronage comes from the youths, the nouveau riche, the upwardly mobile, dashing generation of purpose-driven, career-minded men and women who have little time to spare on making physical, in-shop purchases. Konga appeals to this group because its leadership is driven by young men and women who understand the tapestries and nuances of multi-tasking and time-management in the modern era.
Konga’s ownership is truly Africa. This gives it a head-start in the continent’s e-Commerce space. It has been able to combine indigenous manpower with a network of quality foreign technical service providers. An e-Commerce house is as good as its back-end. Top e-Commerce outposts in the world who have remained at the cutting edge of competition despite the inevitable turbulence share a common denominator.
They are the ones that spend big on infrastructure. Back-end infrastructure and manpower capacity drive the process. Konga understands this and has spared nothing in upscaling its infrastructure and upskilling its staff to global standard. Within the first two years of its acquisition, the investors quietly and deliberately built top-notch nationwide facilities and restructured the firm’s technologies to fit into the new vision and ambition of emerging as a global brand.
On May 1, 2018, barely three months after its acquisition, Zinox merged Konga.com with its omni-channel retail outfit, Yudala. The product of that mega-merger was a swifter, bigger company which retained the brand name, Konga. This was how arguably the biggest e-Commerce and retail company in Africa was born. But beyond that, Konga has continued to astound market watchers with its innovativeness in payment services, delivery to last mile and a steady decline in inherited market churn.
Statistics clearly show that soon after the acquisition, Konga customer churn dropped considerably. Customer churn is the rate at which customers stop doing business with an organisation. It’s the percentage of subscribers who discontinue their subscriptions to a service within a given period.
In the e-Commerce market, customer churn has been a big issue as some customers after experiencing unsavoury transaction with an e-Commerce house, not only discontinue patronage but enlist to share their ugly experience with friends and people in their network (professionals, business associates and partners etc.) and, in the process win them over to also discontinue patronage of that organisation. This has been one of the downsides of some e-Commerce companies: their inability to retain existing customers, let alone grow their customer base.
A couple of factors are responsible for this. Lack of customer satisfaction, late and untimely delivery of goods to clients, foisting substandard products on customers and poor customer care service are among the reasons for customer-hesitancy and eventual withdrawal of patronage.
This is at the root of the poor marketplace performance of many e-Commerce outposts. The new owners of Konga have overcome these drawbacks, using high-end technologies, leveraging on their affiliations with global original equipment manufacturers (OEMs) and clear understanding of the Nigerian environment.
A handy advantage of the new Konga is the combination of the online e-commerce strength of Konga.com and the nationwide branch network of Yudala. This has helped them to deliver a truly omni-channel retail for the first time in Africa.
The heavy behind-the-scene investment in infrastructure within the first 18 months of acquisition coupled with the reliance on physical Experience Centres (neighbourhood well-stocked physical Konga stores) largely ignited the fire of sustainability and profitability. This explains the miracle of Konga breaking even barely three years after the acquisition.
A combination of these factors plus the company’s ability to disrupt the market form the basis for the new push by Konga to list at the London Stock Exchange (LSE). Analysts believe that with its strong showing in Africa, Konga listing on the LSE would raise the bar for African investors hunting fortunes in the global market. It’s considered the game-changer for African investors.
Konga, as an African brand, has shown capacity to adapt, innovate and create value for both customers and investors. Going global will only help its team of young outliers rack up return on investment as well as improve the continent’s business profile on the global investment index.
Data from Statista, a renowned statistics portal, reported that the total value of e-Commerce in Africa grossed $16.5 billion in 2017 and is expected to hit $29 billion by 2022. It’s no surprise that Konga has become the fastest-growing e-Commerce house in Africa.
This further underscores the United Nations Conference on Trade and Development (UNCTAD) e-Commerce Index Report 2018 which placed Nigeria, South Africa and Kenya as accounting for more than half of the online shoppers in Africa.
Nigeria is reputed as Africa’s largest business to consumer e-commerce market in terms of both number of shoppers and revenue and Konga is at the core of this market volume. This is what it’s taking to the global market: an ingrained ability to re-invent itself at all times, innovate through the contours of competition and grow its customer base. When tomorrow comes and Konga, the e-commerce heartbeat of Africa, lists at the LSE, Africa would have made a bold statement: We are not the continent ruined, we are the continent ready to roll.
Author: Ray Umukoro, pan-Africa ICT blogger, writes from Lagos
E-Business
FG Determined to Protect Rights, Privacy Online- NITDA

Federal government is determined to protect Nigerians’ rights and privacy in the digital space, according to Dr Ayodele Bakare, assistant director, Cybersecurity Department, National Information Technology Development Agency (NITDA),

To achieve that, Bakare, said that the government has developed several policy and regulatory frameworks to strengthen cybersecurity.
Bakare, stated all these during an interview with the News Agency of Nigeria (NAN) in Abuja on Monday.
He said that cybersecurity governance in Nigeria was implemented through a collaborative approach involving multiple government institutions with different responsibilities.
According to him, the Office of the National Security Adviser (ONSA) provides overall coordination of national cybersecurity efforts through the National Cybersecurity Coordination Centre, which serves as its operational arm.
“At the national level, cybersecurity implementation is done collectively, and different government organisations are responsible for implementing different aspects of the national cybersecurity framework.
“At the top, however, the Office of the National Security Adviser coordinates these efforts through the National Cybersecurity Coordination Centre,” he said.
Bakare said that one of the key policy instruments guiding the country’s cybersecurity efforts was the National Cybersecurity Policy and Strategy Framework.
He also highlighted the legal framework provided by the Cybercrimes Prohibition and Prevention Act 2015, which was recently amended in 2024 to strengthen Nigeria’s response to cyber threats and digital crimes.
According to him, NITDA has also introduced sector-specific regulations to enhance cybersecurity in the country.
“One such regulation is the National Public Key Infrastructure Regulation, which is one of the core infrastructures required to ensure trust and security in digital communications and transactions,” he said.
Bakare said that NITDA played a pioneering role in Nigeria’s data protection landscape through the Nigeria Data Protection Regulation 2019, which laid the foundation for the current data protection framework.
He said the regulation had since evolved into a full legal framework implemented by the Nigeria Data Protection Commission.
Bakare disclosed that the agency was also finalising an Information Security Regulation that would soon be made available to the public.
He further explained that the regulation would provide organisations and individuals with clear guidelines on their responsibilities in safeguarding information and digital assets.
“Nigeria has continued to strengthen its legal and policy environment for cybersecurity, a development reflected in the country’s performance in the Global Cybersecurity Index.
“One of the pillars of the index focuses on legal measures and assesses the availability of national cybersecurity laws and regulations.
“Nigeria recorded a strong performance under the legal measures pillar, reflecting the country’s efforts to establish the necessary frameworks to support cybersecurity governance,” he told NAN.
He said that sustained collaboration among government agencies and stakeholders remained essential to effectively implement the existing policies and strengthen Nigeria’s digital security architecture.
E-Business
Firm Warns of Malware Aiming to Steal Data from Individuals, Organisations in Nigeria

According to Kaspersky telemetry, in 2025, spyware and password stealers attacks showed the biggest year-over-year growth in Nigeria among different analysed malware types.

Spyware, which is a type of malicious software installed on users’ devices to collect their data, grew in the number of attacks by 28% compared with the previous year. Password stealers, designed to gather users’ account information, increased in the number of attacks by 22%.
Exploits decreased slightly in the number of attacks in Nigeria, however they remain an acute threat that should not be underestimated. These are programs designed by cyber attackers to take advantage of vulnerabilities in an application or operating system to gain unauthorised access to it and to cause unintended behaviour to occur on software.
Ransomware, though very targeted in distribution, remains a high-risk threat for organisations, who should also guard themselves from supply chain and trusted relationship attacks.
Overall, Kaspersky security tools blocked more than 4 million online attack attempts on users in Nigeria in 2025. Online threats typically include different types of malware attacks, such as for example, password stealers, exploits, spyware, etc. Another 9 million on-device threats were blocked in the country, including malware delivered via infected USB drives.
“Operations coordinated by INTERPOL, such as Serengeti to which Kaspersky has contributed, demonstrate how international cooperation and threat intelligence sharing can strengthen the fight against cybercrime across Africa. At the same time, both organisations and individual users in the region play an important role in improving cybersecurity by staying informed about evolving threats and practicing good cyber hygiene.
“Dedicated security solutions, including Kaspersky Next for organisations and Kaspersky Premium for individuals, can further help reduce exposure to cyber risks,” said Moses Munguti, Technical Expert & Team Lead in Africa at Kaspersky.
Malware often reaches a device through phishing messages and websites employing social engineering techniques. If an operating system, browser, or application is outdated, attackers may exploit security flaws to install malware. To significantly reduce the risk of infections with malware, Kaspersky experts advise individuals and organisations to follow these best practices:
- Be cautious with links and attachments received, verify the sender before opening files or clicking links.
- Download software only from official sources.
- Install updates for systems and applications as soon as they become available.
- Use strong, unique passwords and enable multi-factor authentication wherever possible.
- Install reputable security software that can detect malware before it compromises the system.
- Regularly back up important data.
- Staying informed about current cyber threats and maintaining good digital hygiene helps keep devices and data safe.
E-Business
Nigus International, Elmirate Capital Ink $200m MoU for Nigeria’s Defense Tech, Satellite Hub

Nigus International Investment Limited and Elmirate Investment LLC (Elmirate Capital) have inked a strategic memorandum of understanding to launch a next-generation defense technology, satellite systems, and advanced manufacturing platform in Nigeria, backed by up to $200 million in planned investment.

Nigus International
The partnership, channeled through a new Special Purpose Vehicle called Nigus Tactical Systems Ltd, aligns with Nigeria’s push for sovereign defense capabilities under the Defense Industries Corporation of Nigeria (DICON) Act 2023.
It targets local production of drones, armored vehicles, munitions, cyber defense tools, and satellite networks to cut import reliance and boost regional security.
“Africa is entering a pivotal phase where technological capability defines economic strength and national security,” said HRH Prince Malik Ado-Ibrahim, Executive Chairman of Nigus International.
“This platform supports innovation, advanced manufacturing, and technology transfer to build a sustainable industrial base for national and regional needs.”
Pankajj Ghode, Managing Director of Elmirate Capital, added: “We’re proud to partner with Nigus to position Nigeria as a technology and aerospace hub.
“Our $200 million commitment connects global expertise in defense, cybersecurity, and aerospace with local talent for resilient growth.”
Key focus areas include Class C manufacturing platforms for tactical/ISR drones, unmanned aerial systems, ammunition, munitions, armored vehicles, and protected mobility; counter-terror surveillance with data analysis and border security tech; military cyber defense and cyber ranges; plus earth observation satellites, secure networks, and geospatial intelligence for defense and civilian use. The initiative aims to create high-value jobs, foster technology transfer, and establish Nigeria as a regional tech hub.
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