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Jack Dorsey: Unpicking Twitter Boss’s Passion for Nigeria

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Jack Dorsey:, Twitter CEO
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By Nduka Orjinmo – BBC News

Twitter CEO Jack Dorsey is no stranger to controversy but in Nigeria he has become embroiled in the battle between the country’s tech-savvy youths and a ruling class that is seen to be out-of-touch with their thinking.

Jack Dorsey: Unpicking Twitter Boss's Passion for Nigeria

Jack Dorsey, Twitter Boss

His Twitter platform was used to galvanise support for last year’s #EndSars protests, which began as a movement against police brutality and morphed into a confrontation between the political class and Nigeria’s youth.

But Twitter is now blocked in the country after a recent tweet by President Muhammadu Buhari, 78, was deleted.

Many Nigerians adore Mr Dorsey. His ideals of open internet, freedom of expression and economic rights resonate with those who feel marginalised by their government.

Far from being intimidated by the Twitter ban, Mr Dorsey has kept tweeting about Nigeria and has captivated many here.

As the nation marked Democracy Day on 12 June and protests were held in different cities calling for a reversal of the block on Twitter, he tweeted the Nigerian flag with an emoji of a handshake and “#bitcoin”.

— jack (@jack) June 12, 2021

The next day he retweeted an article calling for the Nigerian government to pursue a Bitcoin standard, and quoted a tweet with the caption “the people of Nigeria will lead #bitcoin”.

Some analysts say this shows Mr Dorsey is a businessman looking after his interests.

While he is more famous as the CEO of Twitter, Mr Dorsey is also the founder of Square and Cash App, two payment processing platforms with interests in cryptocurrencies, especially Bitcoin.

Cryptocurrencies targeted

Nigeria’s cryptocurrency market is the largest in Africa.

High inflation and a weak national currency has led millions to turn to digital currencies, which some see as safer and more reliable.

“There will always be room for products and solutions that help Nigerians save, invest and hedge in currencies other than in naira [the local currency],” said Faith Obafemi, a cryptocurrencies expert in Lagos.

She said there was space in the Nigeria cryptocurrencies market for services like trading that Mr Dorsey’s financial apps can provide.

However, Nigeria’s crypto-market is under regulation after the central bank placed restrictions in February.

Concerned by the growing adoption of digital currencies and what it saw as the harm it posed to the Nigerian economy, the government barred financial institutions from dealing in them.

But the regulation has had the opposite effect as investors have seen an increase in activity.

Much like the way people have got around the Twitter ban, there has been a surge in cryptocurrency transactions between individuals that bypass the financial institutions.

“When you look at the Twitter ban and you look at the cryptocurrency ban, it really draws from the same government-driven fear which is: ‘To what extent can we allow Nigerian youths to exercise freedom on the internet?’,” said Senator Ihenyen, head of Nigeria’s blockchain and cryptocurrencies association.

Mr Dorsey’s defenders argue that while he is advancing his business interests, he also appears to be genuinely interested in Nigeria – even though he overlooked it for Twitter’s Africa headquarters, preferring Ghana instead.

One-stop shop for everything

Mr Dorsey visited Lagos as part of his tour of Africa in November 2019, and a Nigerian, Uche Adegbite, is among the social media giant’s senior directors.

Nigeria’s former Finance Minister and current World Trade Organisation head, Ngozi Okonjo-Iweala, had also previously served on Twitter’s board.

The founder of the Co-Creation Hub in Lagos, Bosun Tijani, who met Mr Dorsey during his visit, said the Twitter CEO left with a strong belief that the platform was having a real impact in Nigeria.

“It’s a country that is typically hierarchical but Twitter is one of the platforms that gives opportunity for people, regardless of who you are, to have conversations that naturally in the Nigerian context you never get to have,” he said.

In fact, Twitter in Nigeria is more than a platform. It is a one-stop shop for everything – from job openings, to a missing persons portal, and a civic space to hold public officials to account.

It made its biggest political impact during last year’s #EndSars demonstrations, when it became the platform of choice for the young demonstrators. They succeeded in forcing the president to scrap the Special Anti-Robbery Squad (Sars), a notorious police unit that was known for its brutality.

However, the peaceful protests were then hijacked by thugs who damaged public buildings across Nigeria.

For that, the government says it holds Mr Dorsey “liable”, with some officials going as far as to accuse him of being part of a campaign to remove President Buhari from office.

Buhari’s controversial tweet

Information Minister Lai Mohammed has alleged that Mr Dorsey raised funds through Bitcoin to sponsor one of the protest groups , and Twitter – which created a special emoji in support of the demonstrations – was used to stoke the crisis. Mr Dorsey has not commented on the allegations.

Relations hit a new low last month when the government blocked Twitter, alleging that the micro-blogging site was being used to undermine “Nigeria’s corporate existence” through the spreading of fake news that had “violent consequences”.

This came after Twitter deleted a tweet by President Buhari about the security issues in south-east Nigeria. He said “those misbehaving today” would be dealt with in “the language they will understand”.

The president faced a massive backlash from users who saw this as a threat of violence. As a result Twitter accused accusing Mr Buhari of violating its rules and removed the tweet.

The government was furious and accused Twitter of double standards. It highlighted messages by Nnamdi Kanu, the exiled leader of a banned group calling for secession from Nigeria, which it argued encouraged the killing of police officers.

Those tweets were subsequently deleted by Twitter.

The Twitter founder has largely stayed out of politics in other African countries, fuelling suspicion among his critics that he not only has a business interest in Nigeria, but also a political interest.

But Mr Tijani simply sees Mr Dorsey as representing a new breed of CEOs.

“He’s not the generation of Bill Gates. He’s part of the generation that doesn’t rely on the government,” he said.

Moreover, Nigeria’s youth are using his invention to push for political and economic change, worrying a government that does not have a good grasp of technology.

“[Government leaders] are beginning to see that this technology can be used to challenge them in ways that people have never been able to challenge them,” Mr Tijani added.

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E-Business

Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

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A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.

The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.

Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.

Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.

More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.

“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.

This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.

Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:

  • Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
  • Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
  • Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
  • Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.

Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.

At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.

Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.


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FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

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Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


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Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

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As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


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