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UBA, Ecobank, Others Turn to IBM Hybrid Cloud and AI Solutions to Accelerate Digital Innovation

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IBM on Wednesday announced that major financial institutions across Africa have selected hybrid cloud and AI capabilities from IBM to unlock digital innovation and continue their work to develop digital-first solutions, ultimately broadening access to financial services on the continent.

COVID-19 continues to accelerate the already rapid changes that were happening across the financial services sector in Africa, fast-tracking the adoption of digital technologies to boost financial inclusion. With over 475 million Africans expected to be mobile internet users by 2025 GSMA –The mobile economy sub-Saharan Africa 2020, digital and mobile play a critical role in facilitating the delivery of digital financial services to consumers who transact on their mobile phones.

As banks focus their efforts on open innovation, security and high-value services, hybrid cloud solutions have become increasingly important to deliver seamless and secure digital banking experiences.

“Enterprises, especially those in highly regulated industries like financial services, face unique challenges when it comes to balancing innovation and regulatory compliance,” says Alan Peacock, General Manager, IBM Cloud.

“For decades, IBM has been fuelling the transformation of the financial services industry, bringing IBM’s trusted industry experience and leadership in security and data privacy to help banks modernize, transform operations and drive innovation.”

According to IBM’s COVID-19 future of business study, more than 59% of the organisations that participated said that the pandemic accelerated digital transformation, and more than 75% of responding executives indicated they expect changed customer behaviour to continue after COVID-19.

As companies in the financial services sector are speeding up transformation, IBM hybrid cloud and AI solutions are supporting their drive to accelerate digitalisation in different parts of the continent.

“In the past year we have seen banks navigate changes brought on by a growing preference for digital and mobile solutions, increasing smartphone penetration and the demand for convenience, innovation, and simplicity from today’s modern consumer, says Angela Kyerematen-Jimoh, Regional, General Manager for IBM North, East and West Africa.

“As banks across the continent take advantage of the opportunity to provide digital financial services which boost financial inclusion, IBM is working with Africa’s leading financial groups to deliver intelligent, cloud-based, digital-first innovation through IBM’s hybrid cloud and AI capabilities.”

Ecobank, the pan-African banking conglomerate, with banking operations in 33 African countries, has adopted a hybrid cloud approach to extend its reach to millions across Africa.

Using IBM Cloud, Ecobank migrated their flagship mobile banking application to leverage the on-demand capacity of resources that can support sudden spikes in traffic on its mobile banking services. Ecobank also has access to other IBM cloud services that can be used to develop more innovative, digital-first solutions to enhance their own client experience.

With over 12 million customers on its flagship mobile application, Ecobank is on an accelerated digital banking transformation journey and is set out to expand its digital offerings and grow the 30 million digital transactions it already processes on its platforms. As part of this journey, the Pan-African banking conglomerate has built scalable business solutions which allow for ease of integration with third-party providers using their open digital banking platform for a growing customer base.

Pan-African bank, Nedbank has set out to deliver superior digital experiences to customers. To achieve this, the bank is modernising its core banking applications with a hybrid cloud strategy and has partnered with IBM to help bring digital products and services to life.

To take advantage of the flexibility and agility offered by modern cloud technologies on this digitalisation journey, Nedbank explored a hybrid multi cloud approach, adopted the IBM Garage methodology to implement IBM Cloud Pak for Integration.

Through IBM Garage, the bank was able to deep dive and explore fresh solutions and in a week achieved what would have taken them months. Faced with the need to integrate complex legacy systems, Nedbank turned to IBM Cloud Pak for Integration to help build a simplified and standardised integration approach to their cloud strategy.

This enables Nedbank to shift their legacy applications into the cloud and integrate with other cloud-based applications they are consuming as they modernise and position for future innovation.

Attijariwafa bank, the Pan African Banking and Financial Group, has adopted IBM hybrid cloud solutions software to advance the digitisation of its banking operations, and quickly bring new digital services to its customers, all in a secure and flexible environment.

Using IBM Cloud Paks that are built on Red Hat OpenShift, the leading bank will streamline and better integrate front-and back-office processes and to modernise business and IT operations.

By deploying IBM Cloud Paks, Attijariwafa bank will modernise and manage its core banking applications like its corporate banking application, on a secure, integrated and easily scalable environment.

This will allow a rich and simple customer interaction while decreasing the time to bring new offerings to market. It will also enable the banks’ employees to focus their effort and time on serving their customers better.

This collaboration with IBM supports the digital transformation strategy of the bank and facilitates a full modernisation of the bank’s operations in an open, hybrid cloud environment.

United Bank for Africa Plc (UBA), Africa’s global bank operating in 23 countries globally and with headquarters in Nigeria, has set a goal to grow its transaction volume significantly over the next few years and to deepen retail market penetration.

To achieve this, they would be required to attract the unbanked, acquire new customers through digital banking and retain existing customers by adopting a “No Transaction Must Fail (NTMF)” initiative.

Using IBM POWER9-based servers, Flash system storage and IBM PowerVC (Power system virtualization & cloud management), UBA set up a scalable, private cloud environment that is cost-effective taking the first step towards embracing a hybrid cloud model.

Customers’ needs are evolving as they seek banking services across channels and expect personalization. Co-operative Bank of Kenya turned to IBM to modernize their core banking platform and reach their customers on different channels including mobile and online while offering customized services driven by insights.

For this, they required a technology that would also empower their employees who work across teams to simplify processes, optimize customer data, while also achieving goals like reducing infrastructure and maintenance costs. With IBM Power and FlashStorage solutions, they now derive improved insights on customer data, faster query resolutions, quicker time-to-market on new services across channels – all backed by high available, scalable, cloud-and AI-ready technology.

Banco Mais, a leading bank in Mozambique, turned to IBM to help streamline its business processes and reduce turnaround times for customer-facing services. In the face of a growing competitive market locally, Banco Mais needed to develop financial service products faster to retain and gain market share.

Banco Mais implemented IBM Business Process Manager on Cloud service and was able to start projects quickly and deploy process application solutions without the need to build the IT infrastructure. By turning to this IBM Cloud solution, they could develop, test, run and monitor their business processes at a fraction of the time it would otherwise have taken. As a result, Banco Mais reduced turnaround time for loans by 60% and decreased the time it took to implement services that took 3 to 4 months by 85% to improve customer experiences.

Earlier this year, IBM announced the general availability of the industry’s first financial services-ready cloud platform, IBM Cloud for Financial Services, as well IBM Cloud Satellite. First revealed in 2019, the IBM Cloud for Financial Services is designed to help reduce risk for financial institutions, their partners and FinTechs, and innovate quickly with built-in controls that are adhered to by the entire ecosystem. IBM Cloud Satellite brings a secured, unifying layer of cloud services for clients across environments, regardless of where their data resides, delivering security, data privacy, interoperability and open standards found in hybrid cloud environments.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Airtel Africa Foundation Launches Airtel Green Schools to Promote Sustainability Education in Nigeria

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Airtel Africa Foundation, through Airtel Nigeria, has launched the Airtel Green Schools initiative, a sustainability-focused programme designed to create environmental learning spaces in primary and secondary schools.

The spaces, which are branded Airtel Garden, have been introduced as part of Airtel Nigeria’s activities to commemorate the 2026 World Environment Day, themed “Climate Action”.

According to Airtel Nigeria’s schedule, the company’s 10 adopted schools, located in nine states across country’s six geopolitical zones, have been onboarded as Green Schools.

Each of the schools now features an Airtel Garden, with dedicated sections for edible crops, fruit trees and shade trees, enabling pupils to learn firsthand about food cultivation, biodiversity and the importance of increasing green cover to help mitigate the effects of climate change.

The gardens also incorporate composting stations where organic waste generated within the school environment can be converted into nutrient-rich compost. To boost circular economy practices, plastic recycling segments have also been built in to repurpose common wastes such as plastic bottles and tyres.

The beneficiary schools of the programme include St. George’s Nursery and Primary School, Ipaja, Lagos; Yahaya Primary School, Zaria; Iyeru-Okin Primary School, Iyeru-Okin, Kwara; St. John Primary School, Ijebu Igbo, Ogun State, and Community Primary School, Amumara, Imo State.

Others are Presbyterian Primary School, Ediba, Cross-River; Migrant Farmers Community Primary School, Umuahia, Abia State; Gwange III Primary School, Maiduguri, Borno State; Mayflower Secondary School, Ikenne, Ogun State; and Government Day Primary School, Gombe State.

Segun Ogusanya, Chairman of the Airtel Africa Foundation, highlighted the developmental focus of Airtel Garden. “We are excited to inaugurate Airtel Green Schools, which are designed to go beyond awareness and create real behavioural change within Nigeria’s school communities.

“Through the Restore, Reduce and Educate pillars, we are equipping young people with practical tools such as gardens, recycling awareness, and environmental learning resources.

2Our goal is to create a replicable Green School model that can be scaled and sustained over time, ensuring that environmental education becomes part of everyday learning for the children in our adopted schools,” he said.

A key feature of the launch programme is the signature “Read, Engage, Plant” experience, an immersive environmental learning model that combines storytelling, practical engagement and environmental action.

At the launch, Airtel staff from the Employee Volunteer Programme (EVP) led pupils of the adopted schools in the reading “Jojo and Jade, Heroes of Mother Earth” before joining in interactive environmental activities such as crop planting. The programme also featured a recitation of the climate action pledge and the inauguration of Airtel Garden Eco Club.

Speaking on the flag-off of Airtel Green Schools and Airtel Garden, the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh, said, “Climate action becomes meaningful when awareness is translated into action.

“Through the Airtel Garden, we are creating living classrooms where pupils can learn practical lessons about environmental stewardship, sustainable agriculture, waste management and the importance of protecting our planet. We believe that empowering young people with these experiences today will help shape a more environmentally responsible generation tomorrow.”

The Airtel Green Schools campaign is built on the telecom giant’s sustainability theme of Reuse, Educate, and Restore. Through tree planting and garden development, the programme seeks to establish green spaces within school communities while promoting waste reduction and responsible environmental practices via composting and plastic recycling.


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GSMA Launches Global Satellite Regulatory Playbook to Help Policymakers Build Future-Ready Connectivity Frameworks

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The GSMA has launched its new Satellite Regulatory Playbook, a practical guide designed to help policymakers develop clear, consistent and future-ready policy frameworks for the rapidly evolving satellite connectivity sector.

As Low Earth Orbit (LEO) satellite services expand globally and begin to complement terrestrial mobile and broadband networks, the Playbook provides governments with a structured framework to modernise satellite regulation in ways that support societal needs, protect consumers, and encourage investment in the next generation of communications networks.

Developed in collaboration with Access Partnership, the Playbook focuses on emerging satellite broadband and direct-to-device (D2D) services delivered directly to end users without mobile operator partnerships, where existing regulatory frameworks often leave gaps.

Where mobile operators are involved, existing regulations typically provide sufficient safeguards. The playbook offers practical guidance that policymakers can adapt to their national circumstances. It is designed to support technology-neutral regulation while promoting greater consistency in regulatory outcomes across markets.

The GSMA emphasises that no single connectivity technology can meet all of society’s long-term communications needs. Instead, resilient and inclusive digital societies require multiple forms of connectivity working together, including mobile, fixed and satellite networks. Regulatory frameworks therefore need to evolve to address all connectivity services consistently, ensuring users receive comparable protections and benefits regardless of how services are delivered.

Michaela Angonius, Head of Policy & Regulation at the GSMA, said: “As satellite connectivity becomes an increasingly important part of the global communications landscape, policymakers have an opportunity to create regulatory frameworks that are fit for the future.

“The Satellite Regulatory Playbook gives policymakers practical guidance to create frameworks that protect people, ensure law enforcement can always do their job, attract investment into the whole communications sector and keep pace with innovation.”

“Connectivity is not a choice between terrestrial and satellite networks. Meeting the needs of citizens, businesses and governments requires a diverse and complementary connectivity ecosystem. Regulation should therefore be technology-neutral and focused on delivering consistent outcomes for consumers and society, regardless of how services are provided.”

The Playbook identifies eight key regulatory pillars that policymakers should consider when developing or modernising frameworks for satellite services:

  • Local establishment rules
  • National security
  • Consumer protection and operational measures
  • Infrastructure and facility requirements
  • End-user terminal deployment
  • Fiscal considerations
  • Emergency services and public safety
  • Enforcement

The guidance is underpinned by the GSMA’s principles of transparency, regulatory parity, harmonisation, collaboration and balanced innovation. Together, these principles aim to support regulatory certainty, encourage investment, strengthen consumer trust and promote fair competition across the broader connectivity ecosystem.

Recognising that regulatory frameworks vary significantly between countries, the Playbook does not prescribe a one-size-fits-all model. Instead, it provides a flexible framework that regulators can tailor to national priorities while helping to reduce fragmentation and promote greater international alignment.

As satellite services continue to evolve and expand, the GSMA believes that forward-looking and harmonised regulatory approaches will be essential to unlocking the full benefits of next-generation connectivity for consumers, businesses and societies worldwide.


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NITDA Unveils Bold Vision to Make Nigeria an AI Powerhouse

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National Information Technology Development Agency (NITDA) has reaffirmed its commitment to establishing Nigeria as a frontrunner in Africa’s artificial intelligence economy, emphasizing that the country’s digital future relies heavily on responsible AI adoption, digital sovereignty, and homegrown innovation.

NITDA Unveils Bold Vision to Make Nigeria an AI Powerhouse

Represetative of Kashifu Inuwa Abdullahi, the DG NITDA, Barrister Emmanuel Edet, Ag. Director, Regulation and Compliance Department, delivering a remark at the AI Summit Nigeria 2026.

Speaking at the AI Summit Nigeria 2026—hosted by Microsoft in Abuja—NITDA’s Director-General, Kashifu Inuwa CCIE, described AI as a transformative force capable of revolutionising every economic sector.

His insights were delivered by Barr. Emmanuel Edet, NITDA’s Acting Director of Regulation and Compliance, who highlighted that trust serves as the bedrock for any sustainable AI rollout. Without a firm commitment to accountability and transparency, he warned, widespread innovation simply cannot scale.

“Without public trust, AI adoption will be stalled,” Inuwa noted. “Without accountability, innovation will not scale sustainably, and without transparency, citizens will lose confidence in the systems designed to serve them.”

Themed “From Policy to Progress: Accelerating Responsible AI Adoption for Nigeria’s Digital Decade,” the summit was a collaborative effort between Microsoft, NITDA, and MTN.

The event brought together a diverse group of public and private sector stakeholders to map out actionable strategies for embedding AI into the fabric of Nigeria’s economy.

A central theme of Inuwa’s address was the critical need for Nigeria to achieve true digital sovereignty. He urged the nation to pivot from being mere consumers of global technology to becoming active creators of it.

“We must become creators of intelligence rooted in our realities and responsive to our aspirations,” Inuwa urged.

“We must build local talent, strengthen research ecosystems and create an enabling environment where Nigerian and African solutions can thrive.”

He added that Africa needs to play a defining role in shaping the global future of AI, rather than just adapting to technologies built elsewhere.

Microsoft’s Director of Government Affairs for West Africa, Nonye Ujam, also spoke at the event, praising Nigeria’s proactive steps in AI governance, particularly through the National AI Strategy and ongoing regulatory reforms.

However, she challenged attendees to move past the paperwork and focus on executing AI solutions that yield measurable benefits for everyday citizens, businesses, and government operations.

Ujam pointed out that truly effective AI adoption hinges on robust governance frameworks, solid infrastructure, and institutional capacity, all while anchoring new innovations to the core principles of fairness, security, transparency, and accountability.

The summit sparked vital conversations around regulatory clarity, digital sovereignty, and the delicate balance between fostering innovation, driving collaboration, and maintaining strategic control over Nigeria’s fast-evolving tech landscape.

The event drew active participation from key institutions, including the Nigeria Customs Service, the National Identity Management Commission, and Galaxy Backbone, all signaling a unified front for Nigeria’s digital future.


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