Telecom
UBA, Ecobank, Others Turn to IBM Hybrid Cloud and AI Solutions to Accelerate Digital Innovation

IBM on Wednesday announced that major financial institutions across Africa have selected hybrid cloud and AI capabilities from IBM to unlock digital innovation and continue their work to develop digital-first solutions, ultimately broadening access to financial services on the continent.

COVID-19 continues to accelerate the already rapid changes that were happening across the financial services sector in Africa, fast-tracking the adoption of digital technologies to boost financial inclusion. With over 475 million Africans expected to be mobile internet users by 2025 GSMA –The mobile economy sub-Saharan Africa 2020, digital and mobile play a critical role in facilitating the delivery of digital financial services to consumers who transact on their mobile phones.
As banks focus their efforts on open innovation, security and high-value services, hybrid cloud solutions have become increasingly important to deliver seamless and secure digital banking experiences.
“Enterprises, especially those in highly regulated industries like financial services, face unique challenges when it comes to balancing innovation and regulatory compliance,” says Alan Peacock, General Manager, IBM Cloud.
“For decades, IBM has been fuelling the transformation of the financial services industry, bringing IBM’s trusted industry experience and leadership in security and data privacy to help banks modernize, transform operations and drive innovation.”
According to IBM’s COVID-19 future of business study, more than 59% of the organisations that participated said that the pandemic accelerated digital transformation, and more than 75% of responding executives indicated they expect changed customer behaviour to continue after COVID-19.
As companies in the financial services sector are speeding up transformation, IBM hybrid cloud and AI solutions are supporting their drive to accelerate digitalisation in different parts of the continent.
“In the past year we have seen banks navigate changes brought on by a growing preference for digital and mobile solutions, increasing smartphone penetration and the demand for convenience, innovation, and simplicity from today’s modern consumer, says Angela Kyerematen-Jimoh, Regional, General Manager for IBM North, East and West Africa.
“As banks across the continent take advantage of the opportunity to provide digital financial services which boost financial inclusion, IBM is working with Africa’s leading financial groups to deliver intelligent, cloud-based, digital-first innovation through IBM’s hybrid cloud and AI capabilities.”
Ecobank, the pan-African banking conglomerate, with banking operations in 33 African countries, has adopted a hybrid cloud approach to extend its reach to millions across Africa.
Using IBM Cloud, Ecobank migrated their flagship mobile banking application to leverage the on-demand capacity of resources that can support sudden spikes in traffic on its mobile banking services. Ecobank also has access to other IBM cloud services that can be used to develop more innovative, digital-first solutions to enhance their own client experience.
With over 12 million customers on its flagship mobile application, Ecobank is on an accelerated digital banking transformation journey and is set out to expand its digital offerings and grow the 30 million digital transactions it already processes on its platforms. As part of this journey, the Pan-African banking conglomerate has built scalable business solutions which allow for ease of integration with third-party providers using their open digital banking platform for a growing customer base.
Pan-African bank, Nedbank has set out to deliver superior digital experiences to customers. To achieve this, the bank is modernising its core banking applications with a hybrid cloud strategy and has partnered with IBM to help bring digital products and services to life.
To take advantage of the flexibility and agility offered by modern cloud technologies on this digitalisation journey, Nedbank explored a hybrid multi cloud approach, adopted the IBM Garage methodology to implement IBM Cloud Pak for Integration.
Through IBM Garage, the bank was able to deep dive and explore fresh solutions and in a week achieved what would have taken them months. Faced with the need to integrate complex legacy systems, Nedbank turned to IBM Cloud Pak for Integration to help build a simplified and standardised integration approach to their cloud strategy.
This enables Nedbank to shift their legacy applications into the cloud and integrate with other cloud-based applications they are consuming as they modernise and position for future innovation.
Attijariwafa bank, the Pan African Banking and Financial Group, has adopted IBM hybrid cloud solutions software to advance the digitisation of its banking operations, and quickly bring new digital services to its customers, all in a secure and flexible environment.
Using IBM Cloud Paks that are built on Red Hat OpenShift, the leading bank will streamline and better integrate front-and back-office processes and to modernise business and IT operations.
By deploying IBM Cloud Paks, Attijariwafa bank will modernise and manage its core banking applications like its corporate banking application, on a secure, integrated and easily scalable environment.
This will allow a rich and simple customer interaction while decreasing the time to bring new offerings to market. It will also enable the banks’ employees to focus their effort and time on serving their customers better.
This collaboration with IBM supports the digital transformation strategy of the bank and facilitates a full modernisation of the bank’s operations in an open, hybrid cloud environment.
United Bank for Africa Plc (UBA), Africa’s global bank operating in 23 countries globally and with headquarters in Nigeria, has set a goal to grow its transaction volume significantly over the next few years and to deepen retail market penetration.
To achieve this, they would be required to attract the unbanked, acquire new customers through digital banking and retain existing customers by adopting a “No Transaction Must Fail (NTMF)” initiative.
Using IBM POWER9-based servers, Flash system storage and IBM PowerVC (Power system virtualization & cloud management), UBA set up a scalable, private cloud environment that is cost-effective taking the first step towards embracing a hybrid cloud model.
Customers’ needs are evolving as they seek banking services across channels and expect personalization. Co-operative Bank of Kenya turned to IBM to modernize their core banking platform and reach their customers on different channels including mobile and online while offering customized services driven by insights.
For this, they required a technology that would also empower their employees who work across teams to simplify processes, optimize customer data, while also achieving goals like reducing infrastructure and maintenance costs. With IBM Power and FlashStorage solutions, they now derive improved insights on customer data, faster query resolutions, quicker time-to-market on new services across channels – all backed by high available, scalable, cloud-and AI-ready technology.
Banco Mais, a leading bank in Mozambique, turned to IBM to help streamline its business processes and reduce turnaround times for customer-facing services. In the face of a growing competitive market locally, Banco Mais needed to develop financial service products faster to retain and gain market share.
Banco Mais implemented IBM Business Process Manager on Cloud service and was able to start projects quickly and deploy process application solutions without the need to build the IT infrastructure. By turning to this IBM Cloud solution, they could develop, test, run and monitor their business processes at a fraction of the time it would otherwise have taken. As a result, Banco Mais reduced turnaround time for loans by 60% and decreased the time it took to implement services that took 3 to 4 months by 85% to improve customer experiences.
Earlier this year, IBM announced the general availability of the industry’s first financial services-ready cloud platform, IBM Cloud for Financial Services, as well IBM Cloud Satellite. First revealed in 2019, the IBM Cloud for Financial Services is designed to help reduce risk for financial institutions, their partners and FinTechs, and innovate quickly with built-in controls that are adhered to by the entire ecosystem. IBM Cloud Satellite brings a secured, unifying layer of cloud services for clients across environments, regardless of where their data resides, delivering security, data privacy, interoperability and open standards found in hybrid cloud environments.
Telecom
Telcos Lose 30m Subscribers in 3-Year Slump due to NIN-SIM Link Policy

Telecom operators in Nigeria recorded a sharp decline of 33,153,633 subscribers in three years (May 2023 – April 2026), according to the Nigerian Communications Commission’s (NCC) latest industry statistics.

According to the telecom industry statistics, the figure showed that 4,270,285 of mobile subscribers were lost between May 2023 (220,931,688) and April 2024 (216,661,403), while the sector had repeat of the negative record with a huge drop of 46,338,623 subscribers between May 2024 (219,005,878) and April 2025 (172,667,255).
There was a significant positive increase between May 2025 (172,474,626) and April 2026 with 187,778,055 subscribers as of the latest figure issued by NCC.
The period recorded a huge increase of 15,303,429 subscribers.
In May 2023, when the current government came into power, the telecom sector had 220,931,688 subscribers. But as at April 2026 which marks exactly three years, the sector has a record of 187,778,055 subscribers.
This indicates a decline of 33,153,633 subscribers during the period under review.
Overall, according to the NCC’s figures, MTN, the largest operator with a subscriber figure of 88,675,062 as at April 2023, was a major factor in the statistics.
It gained 7,716,357 subscribers during the period under review which currently pulls 96,391,419 subscribers as at April 2026, while Airtel which had 60,331,845 subscribers in April 2023 recorded an increase of 4,338,173 subscribers, bringing its current subscriber base to 64,670,018.
On the flip side, Glo, which was trailing MTN with an impressive figure of 60,927,963 subscribers, suffered a massive loss of 37,749,366 subscribers. The development reduced its figure to 23,178,597 it currently has.
In the same vein, T2 (formerly 9mobile) which was accommodating 13,403,345 subscribers in May 2023, lost 9,865,324 subscribers.
The network, according to NCC’s April 2026 statistics, has only 3,538,021 subscribers on its base.
Despite the sharp decline recorded in the period, market stability has slowly returned.
Latest NCC figures indicate that by early 2026, telcos had started recovering lost ground, even rolling out large-scale compensation programmes to over 75 million customers due to poor network quality.
The reduction in the telcos’ active subscriptions between 2023 and 2026 can be attributed to the disconnection of SIMs that were not linked with the National Identification Number (NIN) as mandated by the government.
The development resulted in the decline of subscriptions for mobile services in the country.
During the period which witnessed the impact of foreign exchange (FX) unification and the removal of the premium motor spirit subsidy, the biting economic pressures reduced consumer purchasing power which led many Nigerians to give up multiple or redundant SIM cards to cut back on monthly data costs.
The service providers lost most subscribers as a result of the Federal Government, through the industry regulator, relevant agencies and institutions like banks which came up with poicies that demanded Subscriber Identification Module (SIM) updates and verifications. A change in the minimum age requirement for SIM registration (from 16 to 18 years) also contributed to a decline in gross new connections.
During the period, the industry regulator, NCC, issued new guidelines to telecommunication companies, directing them to deactivate phone lines unused for six consecutive months for Revenue Generating Event (RGE).
The new rule took a toll on the telecom operators, as many subscribers who are using more than one phone line could not be able to retain the others due to the harsh economic environment of the country.
According to the regulator, “A subscriber line may be deactivated if it has not been used, within six months, for a Revenue Generating Event (RGE), and if the situation persists for another six months, the subscribers may lose their numbers, except for a network-related fault inhibiting an RGE.”
It is common knowledge that some Nigerians are migrating to other countries of the world, and most of them may likely not continue to use their Nigerian networks’ SIM either voluntarily or perhaps any policy that needs revalidation comes up.
There was also a standing order for those who had issue(s) with their SIM cards, as the National Identity Number (NIN) in the registration of Subscriber Identity Module (SIM) cards by all mobile telecommunication network operators was mandatory.
The development undoubtedly interrupted the growth trend of telecom subscribers as indicated in the three years’ statistics by NCC.
Telecom
NCC Launches Maiden Women’s Leadership Mentorship Programme

Nigerian Communications Commission (NCC) has launched its maiden Women in Leadership Programme aimed at empowering female professionals and strengthening leadership development across Nigeria’s telecommunications and technology sector.

The initiative, unveiled during an event in Abuja, is designed to provide mentorship opportunities for emerging female professionals by connecting them with experienced women leaders within the Commission and the broader telecommunications industry.
Speaking at the launch, Dr Aminu Maida, executive vice-chairman of the NCC, highlighted the significant contributions women have made to the Commission, noting that they continue to excel in strategic leadership positions and play a vital role in driving the organisation’s success.
According to him, women currently head several critical departments within the Commission, including Legal Services, Information Technology, Procurement, Public Affairs, Consumer Affairs and Internal Audit, demonstrating both competence and effective leadership.
Dr Maida explained that the Women in Leadership Programme was conceived to inspire younger female professionals to aspire to senior management and executive positions by learning directly from accomplished women who have excelled in their careers.
“We have a lot of very strong women. Not only are they in positions of authority, but they also deliver. This event is needed to encourage the younger women to aspire to reach the top level of their careers,” he said.
The NCC boss also acknowledged the unique challenges women face in balancing professional responsibilities with family commitments. He commended their resilience, dedication and ability to deliver results despite these competing demands, stressing that their efforts deserve recognition and support.
Delivering the keynote address, Maryam Idris, managing director of NNPC Trading Company, urged women to deliberately invest in their personal and professional development by acquiring relevant skills, building competence and embracing lifelong learning.
She advised female professionals to confidently communicate their achievements while maintaining integrity throughout their careers, noting that technical expertise alone may not be sufficient for career advancement.
“Build your competence. Read, manage your career, find mentors and sponsors, and continue building your capacity. What you know is something nobody can take away from you,” Idris said.
Also speaking at the event, Rimini Makama, executive commissioner for Stakeholder Management, described the mentorship initiative as a strategic effort to institutionalise leadership development for women within the Commission.
She explained that the programme would establish a sustainable network of accomplished female leaders who would mentor younger professionals, ensuring that leadership development remains a continuous process beyond the tenure of individual office holders.
Makama noted that the Commission already enjoys substantial female representation in leadership positions and intends to build on that progress by preparing more women to assume strategic responsibilities in the future.
The Women in Leadership Programme underscores the NCC’s commitment to promoting gender inclusion, nurturing female talent and creating a stronger pipeline of women leaders capable of driving innovation and sustainable growth in Nigeria’s telecommunications sector.
Telecom
NITDA, Meta Roll Out New Programme to Keep Nigerian Youths Safe Online

National Information Technology Development Agency (NITDA) has reaffirmed its commitment to strengthening youth online safety and digital literacy through strategic collaboration with Meta, as part of broader efforts to build a digitally inclusive economy and enhance trust in Nigeria’s digital ecosystem.

Group photo of Minister of Youth Development, Comrade Ayodele Olawande (left), Head of Public Policy, Anglophone West Africa Connectivity and Innovation Policy Manager, Meta Africa, Mrs Sola Dada (middle) and DG NITDA’s rep, Ag. Director, DLCB department, Dr Ahmed Tambuwal at the event
This commitment was reiterated by the Director General of NITDA, Kashifu Inuwa, CCIE, during the Youth Safety Summit organised by Meta at the Transcorp Hilton Hotel, Abuja.
The Summit convened stakeholders from government, industry, civil society organisations, and the education sector to advance collaborative efforts aimed at ensuring young Nigerians enjoy safe, age-appropriate, and positive online experiences.
A major highlight of the event was the launch of the Youth Online Safety Campaign and My Digital World (MDW) 2.0, initiatives developed by Meta in partnership with NITDA and the Federal Ministry of Youth Development.
Represented by the Acting Director of Digital Literacy and Capacity Building Department, Dr Ahmed Tambuwal, the NITDA DG noted that the Agency’s collaboration with Meta aligns strongly with President Bola Ahmed Tinubu’s Renewed Hope Agenda, particularly the priority areas of Reforming the Economy for Sustained Inclusive Growth and Strengthening National Security through robust cybersecurity measures that enhance digital trust and confidence.
He explained that building a digitally skilled population capable of safely navigating the online environment is fundamental to unlocking innovation, entrepreneurship, job creation, and economic opportunities in the digital age.
Speaking on the significance of the Summit’s theme, “Advancing Youth Online Safety Through Collaborative Action,” Inuwa stressed that protecting young people online requires collective responsibility from all stakeholders.
“Today’s theme is both timely and compelling. It reminds us that while digital technologies have created unprecedented opportunities for learning, innovation, entrepreneurship, and social connection, ensuring that young people can benefit from these opportunities safely is a shared responsibility,” he said.
The DG emphasised that digital literacy cannot be separated from online safety, noting that the ability to use digital tools must be accompanied by the knowledge and skills needed to navigate the digital space responsibly.
“At NITDA, we believe that digital literacy and online safety are inseparable. Equipping citizens with digital skills without teaching them how to navigate the digital world safely, responsibly, and ethically would leave our work incomplete,” he stated.
According to him, this philosophy is embedded in NITDA’s National Digital Literacy Framework (NDLF) and the Agency’s flagship Digital Literacy for All (DL4ALL) initiative, through which it aims to achieve 70 per cent digital literacy by 2027 and 95 per cent by 2030.
He further disclosed that online safety, digital citizenship, privacy, digital wellbeing, critical thinking, and Artificial Intelligence (AI) literacy have become core competencies within the framework.
“Within this framework, online safety, digital citizenship, privacy, digital wellbeing, critical thinking and, increasingly, Artificial Intelligence literacy are treated not as optional topics, but as essential competencies for every Nigerian,“ he noted.
The DG highlighted the growing partnership between NITDA and Meta, describing it as a model for effective public-private collaboration in driving Nigeria’s digital transformation agenda.
Over the past year, both organisations jointly implemented the Youth Online Safety and Wellbeing Campaign, which reached more than 94 million people and generated over 216 million impressions across Facebook and Instagram. The campaign provided millions of Nigerians with practical guidance on online safety, privacy protection, digital wellbeing, and responsible internet use.
The partnership also extended to activities marking Safer Internet Day, where members of the National Youth Service Corps (NYSC) were engaged and empowered to become advocates of responsible digital behaviour within their communities. More recently, both organisations reaffirmed their commitment to advancing Nigeria’s digital economy through innovation and inclusion at the Nigeria Digital Economy Forum.
While expressing optimism about the launch of My Digital World 2.0 and describing it as a strategic platform, Inuwa said, “We believe MDW 2.0 presents an excellent opportunity to institutionalise online safety education within Nigeria’s broader digital literacy ecosystem.”
He revealed that NITDA intends to integrate the programme into its teacher capacity-building initiatives, strengthen the resources available to its nationwide network of Digital Literacy Champions, and expand awareness campaigns through partnerships with state governments, traditional institutions, faith-based organisations, and community stakeholders.
According to him, ensuring children’s safety online requires more than secure platforms; it requires informed families, empowered educators, and digitally aware communities.
“Our shared ambition should be to ensure that every Nigerian child is supported not only by safer digital platforms, but also by informed parents, empowered teachers, and digitally confident communities,” he remarked.
Describing the launch as a significant step forward, Inuwa said the initiative marks the beginning of a deeper partnership between government and industry aimed at preparing a new generation of Nigerians for the digital future.
“Today’s launch is more than the unveiling of another programme. It is the beginning of a deeper strategic collaboration between government and industry to build a generation of Nigerians who are digitally skilled, digitally responsible, and digitally resilient,“ he stated.
He reaffirmed NITDA’s commitment to working with Meta and other stakeholders to build a secure and inclusive digital ecosystem where innovation thrives, opportunities are accessible to all, and every Nigerian can participate confidently in the digital economy.
Also present at the event were the Minister of Youth Development, Comrade Ayodele Olawande, and the Minister of Women Affairs, Mrs Imaan Sulaiman-Ibrahim. Both ministers reaffirmed their ministries’ commitment to collaborating with relevant stakeholders to develop and implement policies that foster a safe, inclusive, and enabling digital environment, particularly for young Nigerians, to navigate the internet responsibly and securely.
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