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Developing a Disaster Recovery Plan for Small Businesses

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Businesses need to plan for when disaster strikes. Whether it’s a fire, a major flood, or a cyberattack, there’s always a chance that something could happen that disrupts their operations.

This is particularly important for small businesses. Available data suggest that between 40% and 60% of SMEs without a set response plan for a major disaster will shut down permanently when that disaster happens.

Organizations that want to recover quickly from these events should have a Disaster Recovery plan in place. Such a plan enables them to cope, and bounce back within the shortest possible time.

What Is a Disaster Recovery Plan?

A Disaster Recovery (DR) plan is a document that’s created by an organization, detailing the steps it will take to ensure that it quickly resumes work in the event of a natural or man-made disaster.

The principal aim of such a plan is to ensure the recovery or continuity of vital organizational infrastructure, including IT systems. Unless these resources are brought back to functionality, the affected business will struggle—and fail –to run normally and serve its customers.

A critical part of the Disaster Recovery process is safeguarding or replicating data that may otherwise be lost when a disaster strikes. In the past, this involved a lot of physical work, from recalling data stored in hard drives to setting up IT infrastructure in a physical location, getting support staff to conduct maintenance, and engaging security to protect the facility.

These steps are costly and time-consuming. But today, businesses can bypass these processes by leveraging cloud Disaster Recovery.

Cloud Disaster Recovery: The Basics

Cloud Disaster Recovery works because it involves recalling and using data and applications that have been backed up in the cloud.

If the cloud is supported by infrastructure located on a different site from where the disaster struck, it will enable the organization involved to resume its workloads within a few hours or even minutes of the disruption occurring.

There are three approaches to cloud Disaster Recovery (DR): cold DR, warm DR, and hot DR.

Cold DR is the simplest of the three approaches—it just involves storing data or virtual machine (VM) images. But its recovery process is the most time-consuming of the lot, as users will have to download the stored data when a disruption happens—a process that may take a long while to complete.

In Warm DR, data and applications are duplicated, and these duplicates are stored with a cloud DR provider. They are also updated to conform to the originals. When a disruption happens, they can be accessed from the DR provider on a virtual machine (VM). This may take just a short while, but there’s still some downtime experienced.

In Hot DR, both the primary data and the DR site are running simultaneously. When there’s a disruption to the former, the latter remains active, and work can continue on it without any downtimes. This provides the quickest resolutions of the three alternatives, but it’s also the most expensive of them.

Besides the time savings that come with cloud DR, there’s also the benefit of backing up data in multiple locations, the ease with which cloud DR can be implemented, and the fact that it’s scalable.

Creating a Cloud Disaster Recovery Plan: The First Steps

Although cloud-based Disaster Recovery planning is often thought of as the preserve of large companies, small businesses are apt to develop a DR plan that will work for them. As has already been noted, it will protect them from a lot of losses, and strengthen their push for business continuity.

The first step to take in creating a Disaster Recovery Plan is to assess existing IT infrastructure. Things to note include their specifications, quantities, how much each asset is worth, and where they are stored. It’s also important to note possible risks to them, whether this is prolonged power outages, natural disasters, or cyberattacks.

Next, businesses will want to analyze the possible impact that a disaster could have on their operations. Two things have to be considered here.

First, the Recovery Time Objective (RTO), which is the upper time limit for when operations have to be restarted or else the business would begin to be negatively affected. There’s also the Recovery Point Objective (RPO), which is the maximum amount of time a business can bear data loss due to a crisis.

The smaller the RTO and RPO are, the more significant the effects of a disaster on the business tend to be.

After ascertaining what the RTO and RPO are, the business may proceed to create a DR plan based on them. For example, if these indices are much shorter, the organization in question can plan around having a Hot DR approach. But if these indices are longer, they could settle for a warm DR or even a cold DR.

Getting Expert Help: Disaster Recovery as a Service (DRaaS)

Often, a Disaster Recovery plan will have to include working with a vendor that provides Disaster Recovery as a Service (DRaaS). They could help with the next stages of the cloud DR plan, including building cloud DR infrastructure and putting the Disaster Recovery plan on paper.

A good deal of the planning process remains the responsibility of small businesses. For example, they will have to test their plan often to ensure that it works well. This may be done quarterly.

Yet, DRaaS providers play a key role. Working along with these vendors, smaller organizations can design a plan that’s suited for them, and their plan with minimal hiccups.

When choosing a DRaaS partner, SMEs will want to go for one that’s reliable, provides service that scores high on usability and scalability, and makes setup and recovery as easy as possible. These factors are crucial for making DR plans a success.

Layer3Cloud takes care of these concerns with its DRaaS offering. Its product guarantees the restoration of service within minutes, the limitation of outages, and the security of virtual operating environments. It’s flexible and scalable and assures users of significant geo-redundancy.

Let’s help you protect your business’s IT assets from disaster. Get in touch with our consultants here.


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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E-Business

Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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