E-Business
Developing a Disaster Recovery Plan for Small Businesses

Businesses need to plan for when disaster strikes. Whether it’s a fire, a major flood, or a cyberattack, there’s always a chance that something could happen that disrupts their operations.
This is particularly important for small businesses. Available data suggest that between 40% and 60% of SMEs without a set response plan for a major disaster will shut down permanently when that disaster happens.
Organizations that want to recover quickly from these events should have a Disaster Recovery plan in place. Such a plan enables them to cope, and bounce back within the shortest possible time.
What Is a Disaster Recovery Plan?
A Disaster Recovery (DR) plan is a document that’s created by an organization, detailing the steps it will take to ensure that it quickly resumes work in the event of a natural or man-made disaster.
The principal aim of such a plan is to ensure the recovery or continuity of vital organizational infrastructure, including IT systems. Unless these resources are brought back to functionality, the affected business will struggle—and fail –to run normally and serve its customers.
A critical part of the Disaster Recovery process is safeguarding or replicating data that may otherwise be lost when a disaster strikes. In the past, this involved a lot of physical work, from recalling data stored in hard drives to setting up IT infrastructure in a physical location, getting support staff to conduct maintenance, and engaging security to protect the facility.
These steps are costly and time-consuming. But today, businesses can bypass these processes by leveraging cloud Disaster Recovery.
Cloud Disaster Recovery: The Basics
Cloud Disaster Recovery works because it involves recalling and using data and applications that have been backed up in the cloud.
If the cloud is supported by infrastructure located on a different site from where the disaster struck, it will enable the organization involved to resume its workloads within a few hours or even minutes of the disruption occurring.
There are three approaches to cloud Disaster Recovery (DR): cold DR, warm DR, and hot DR.
Cold DR is the simplest of the three approaches—it just involves storing data or virtual machine (VM) images. But its recovery process is the most time-consuming of the lot, as users will have to download the stored data when a disruption happens—a process that may take a long while to complete.
In Warm DR, data and applications are duplicated, and these duplicates are stored with a cloud DR provider. They are also updated to conform to the originals. When a disruption happens, they can be accessed from the DR provider on a virtual machine (VM). This may take just a short while, but there’s still some downtime experienced.
In Hot DR, both the primary data and the DR site are running simultaneously. When there’s a disruption to the former, the latter remains active, and work can continue on it without any downtimes. This provides the quickest resolutions of the three alternatives, but it’s also the most expensive of them.
Besides the time savings that come with cloud DR, there’s also the benefit of backing up data in multiple locations, the ease with which cloud DR can be implemented, and the fact that it’s scalable.
Creating a Cloud Disaster Recovery Plan: The First Steps
Although cloud-based Disaster Recovery planning is often thought of as the preserve of large companies, small businesses are apt to develop a DR plan that will work for them. As has already been noted, it will protect them from a lot of losses, and strengthen their push for business continuity.
The first step to take in creating a Disaster Recovery Plan is to assess existing IT infrastructure. Things to note include their specifications, quantities, how much each asset is worth, and where they are stored. It’s also important to note possible risks to them, whether this is prolonged power outages, natural disasters, or cyberattacks.
Next, businesses will want to analyze the possible impact that a disaster could have on their operations. Two things have to be considered here.
First, the Recovery Time Objective (RTO), which is the upper time limit for when operations have to be restarted or else the business would begin to be negatively affected. There’s also the Recovery Point Objective (RPO), which is the maximum amount of time a business can bear data loss due to a crisis.
The smaller the RTO and RPO are, the more significant the effects of a disaster on the business tend to be.
After ascertaining what the RTO and RPO are, the business may proceed to create a DR plan based on them. For example, if these indices are much shorter, the organization in question can plan around having a Hot DR approach. But if these indices are longer, they could settle for a warm DR or even a cold DR.
Getting Expert Help: Disaster Recovery as a Service (DRaaS)
Often, a Disaster Recovery plan will have to include working with a vendor that provides Disaster Recovery as a Service (DRaaS). They could help with the next stages of the cloud DR plan, including building cloud DR infrastructure and putting the Disaster Recovery plan on paper.
A good deal of the planning process remains the responsibility of small businesses. For example, they will have to test their plan often to ensure that it works well. This may be done quarterly.
Yet, DRaaS providers play a key role. Working along with these vendors, smaller organizations can design a plan that’s suited for them, and their plan with minimal hiccups.
When choosing a DRaaS partner, SMEs will want to go for one that’s reliable, provides service that scores high on usability and scalability, and makes setup and recovery as easy as possible. These factors are crucial for making DR plans a success.
Layer3Cloud takes care of these concerns with its DRaaS offering. Its product guarantees the restoration of service within minutes, the limitation of outages, and the security of virtual operating environments. It’s flexible and scalable and assures users of significant geo-redundancy.
Let’s help you protect your business’s IT assets from disaster. Get in touch with our consultants here.
E-Business
UK Orders Apple to Create Backdoor for Encrypted iCloud Data

United Kingdom has issued a “technical capability notice” to Apple, mandating that the company create a backdoor to access users’ encrypted iCloud data.
This directive, issued under the Investigatory Powers Act of 2016, requires Apple to provide British security officials with the means to retrieve all content uploaded to iCloud by any user worldwide.
Apple’s Advanced Data Protection (ADP) feature, introduced in 2022, offers end-to-end encryption for iCloud data, ensuring that only users can access their information.
The UK’s demand challenges this security measure, potentially compelling Apple to either comply by creating the backdoor or withdraw the ADP feature from the UK market.
Compliance could set a precedent, leading other governments to request similar access, thereby raising global privacy concerns.
The UK Home Office has declined to confirm or deny the existence of such notices, stating, “We do not comment on operational matters, including, for example, confirming or denying the existence of any such notices.”
This development underscores the ongoing tension between governmental surveillance efforts and technology companies’ commitments to user privacy.
E-Business
Oracle Adds AI Pricing Features to Financial Software

Oracle on Thursday added another set of artificial intelligence (AI) tools to NetSuite, one of its corporate finance software offerings, including some that might make it faster for consumers to get a price quote on purchases like custom bicycles.
Oracle has taken a different tack with AI than rivals such as Microsoft. Rather than racing toward general purpose virtual assistants, Oracle has decided to add targeted features that speed common-but-tedious tasks like entering a brief write-up of how a sales meeting went into a corporate records system.
Another such task that is common in the business world is giving a customer a price quote on a complicated purchase that might have a lot of options, when a sales professional would need to sift through materials to come up with a price.
NetSuite on Thursday announced a feature to compile such a quote via conversation with a chatbot asking what the customer wants, which can either be used by sales professionals behind the scenes to speed up their work, or directly by consumers in the case of e-commerce businesses.
“When you buy something like a bicycle, you have to configure it – figure out what parts you want and which parts work together. We all do it when we buy our cars on the web these days,” Evan Goldberg, executive vice president of Oracle NetSuite, said.
“If you can configure (products) for customers more easily, you can do more deals in a day, or each deal costs less.”
To power those features, Oracle has decided to skip the costly race to develop huge AI models and instead works with partners such as Canadian startup Cohere.
Goldberg said that Oracle’s recent agreement to build massive data centers with ChatGPT creator OpenAI could lead to working with it as well, though the two firms have made no formal announcements.
“I think you could safely say that there’s a possibility that OpenAI will be part of this,” Goldberg told Reuters. “We are eager to work with OpenAI.”
E-Business
IBM Exits Nigeria and Ghana, Transfers Operations to MIBB

IBM, the American multinational technology giant, has reportedly announced plans to exit Nigeria, Ghana, and other key African markets, transferring its regional operations to MIBB, a subsidiary of the Midis Group.
The move, which according to TechCabal was revealed in a statement by the company, effective April 1 2025, is part of a new operating model IBM is adopting across select African countries.
Under this arrangement, MIBB will take over IBM’s local operations, customer support, and relationships while marketing and selling IBM products and services across 36 African nations.
“MIBB will market and sell IBM products and services in 36 African countries, thereby giving MIBB’s sales network direct access to IBM products, services, and support, further boosting innovation and growth in the region,” IBM stated.
IBM has been a key player in Africa’s tech industry for decades, providing critical infrastructure for banking, telecom, oil and gas, and government services.
However, its planned exit follows a trend of multinational corporations leaving Nigeria.
In December 2024, Swiss cement giant Holcim announced its departure from Nigeria, selling its 83% stake in Lafarge to a Chinese firm.
Similarly, South African grocery retailer Pick n Pay disclosed plans in October 2024 to exit Nigeria by selling its 51% stake in a joint venture.
IBM has yet to respond to media inquiries regarding the specifics of its transition strategy and reasons for the exit.
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