General News
Achieving Better Patient Outcomes with Artificial Intelligence

By Dr.Simon Kos, Microsoft Chief Medical Officer
Nurse Florence Nightingale may be most well-known as the British Army’s lady with the lamp, assiduously conducting night rounds and attending to the wounded by candle light.
But by demonstrating the link between poor sanitary conditions and high mortality rates in hospitals, it was her pioneering use of data collection and visualisation that still resonates today.
In 2018, medicine faces a different set of challenges, with longer life expectancies and population growth increasing the number of patients suffering with chronic conditions requiring ongoing care.
This has led to the cost of delivering healthcare increasing faster than GDP and quickly becoming unsustainable.
Transforming delivery with data
Over 160 years might have passed since Florence Nightingale’s day, but addressing these challenges still depends on data.
By using it to unlock valuable insights, there’s an incredible opportunity to both accelerate medical breakthroughs and improve patient care.
Over the past decade, a great deal of focus has been on digitizing the sector’s records.
But while this has been a success improving performance from an operational stand point, we’ve yet to see it really transform the way we deliver services to patients.
At present, health is data rich and information poor. By applying cognitive technologies like Artificial Intelligence (AI) to this data, the sector can shift from traditional reactive treatments to a more proactive health system based on prevention, wellness, faster diagnosis and precision medicine.
Nicholas McQuire, VP, Enterprise Research at analyst firm CCS Insight, sees AI “radically transform the health care industry over the next five years.
AI will bring important improvements in operational effectiveness, care delivery and above all, patient outcomes.
It will also be a vital tool in helping solve some of our most challenging health-related problems, not least how to balance restricted budgets and reduced workforces against the growth of chronic conditions.”
Providing personalized treatment
Evolving approaches to cancer illustrate the way in which AI can revolutionise healthcare across the whole sector.
Historically considered an acute terminal illness, medical knowledge is improving to the point where most cancers are classified as highly treatable conditions.
That said, according to the World Health Organization (WHO) between 30 and 50 percent of cancer deaths could be avoided with prevention, early detection and treatment.
With the total economic impact of cancer costing the global economy over an estimated $1.16 trillion a year, we’re increasingly turning to the power of AI to address this issue, with oncology one of the most advanced areas of precision medicine.
Project InnerEye, used by Addenbrooke’s Hospital in Cambridge, provides a good example, applying two core branches of AI, machine learning and computer vision, for the analysis of radiological images.
According to a study from TMC, the UK currently has less than five radiologists per 100,000 people, and will struggle to cope with demand for scans in the short, medium and long term.
Designed to identify tumours in a matter of seconds, Project InnerEye can help speed up diagnosis, as well as improve the delivery of treatments like radiotherapy, by providing exact delineation between cancerous tissue and healthy anatomy.
In addition, it promises to provide better monitoring of disease progression during treatments so they can be adjusted in line with how patients respond.
This has the potential to result in more targeted and effective chemotherapy with fewer side effects for patients.
These applications provide us with an opportunity to transition from a predominantly experimental approach to the ability to be incredibly precise.
Advances in genetic medicine now include genome sequencing of individual patients and tumours, allowing personalized diagnosis and treatment.
While progress in this field is encouraging, due to the complex range of genetic mutations responsible for cancer, the specialist skills needed to interpret genome information, and the high volume of new cancer cases each year, it’s not currently scalable to use this for every patient.
This has seen organisations like St. Jude Children’s Research Hospital turn to the cloud to facilitate data sharing with global research communities.
Working with Microsoft Research’s genomics group, computational biologists from the hospital developed an online platform capable of managing vast quantities of anonymised genomic data.
By comparing raw genomic data with reference genomes to identify where they differ, researchers hope to identify the variants responsible for cancers, and make progress toward eventually finding a cure.
Helping patients take control of their care
A key objective of these AI initiatives is minimising unnecessary and costly hospital admissions and readmissions.
Discovering only eight percent of heart surgery patients were following doctor’s orders upon leaving hospital, the Helsinki and Uusimaa Hospital District (HUS) wanted to tackle this issue head-on by creating a number of online ‘hubs’ for management of remote care plans.
These range from monitoring use of medication and proscribed therapies, to providing virtual consultations with specialists.
HUS believes AI has a central role to play in optimising these kinds of virtual services.
Visa Honkanen, Director of Strategic Development for HUS, explains “At the moment, we have no way of analyzing what’s happening, what’s useful … and how people are accessing and experiencing these services.
By using machine learning to analyze the data, we will be able to direct patients to the right place right away, and also see which of our digital tools work best, abandon the tools that aren’t working, and focus on the most promising ones.”
Ensuring responsible use of AI
While AI presents many benefits for healthcare, there are important considerations that need to be taken into account.
Former Director-General of the WHO Dr Margaret Chan warns “Artificial intelligence is a new frontier for the health sector…The potential of AI in health care is huge, but so is the need to take some precautions”.
From a data management perspective, delivering real value with AI depends on access to a bank of patient information, a sensitive resource that needs to be safeguarded.
The EU’s new GDPR guidelines provide a great benchmark standard to start from, however, medical professionals, regulators and policy makers will need to address the issue of“secondary”uses for health data i.e. usage not relating to the patients direct care.
Ensuring that privacy and data protections are systematically implemented will be vital for continued improvement of healthcare and public health.
At Microsoft, we were the first major cloud provider to incorporate an international code of practice for cloud privacy, ISO/IEC 27018 and we also back those protections with strong contractual commitments.
Like Florence Nightingale founding modern nursing in 19th century, today technology and health care are collaborating to create a modern medical sector fit for the 21st.
These developments will create a hybrid workforce where doctors and AI work together to solve medicine’s greatest challenges.
By helping the public play a more active, informed role in the care relationship, and empowering health professionals with the best information, AI will drive services that are more effective, efficient and accessible than ever before.
General News
Identy.io Targets Nigeria, Kenya in Its Africa Expansion Strategy

Nigeria and Kenya are the next target markets for Identy.io, a global provider of digital identities, as it expands into Africa. Facial, fingerprint, and palm identification are among the safe, mobile biometrics that the company specialises in.

According to Indenty.io, its platform runs locally on smartphones, eliminating cloud storage while maintaining security and privacy.
It goes to say this is achieved by leveraging standard smartphones for fingerprint and face scans, the company aims to bridge the continent’s digital divide, where a significant number of adults still lack basic identification.
To spearhead this rollout, the firm has appointed a specialised regional leadership team, including industry veterans from Nigeria’s Bank Verification Number programme, to integrate their automated Biometric Identification System into national digital public infrastructure.
The company says the significance of this move lies in the departure from traditional, “clunky” biometric models.
Historically, digital ID enrollment in Sub-Saharan Africa has been throttled by the high cost of specialised scanners and the logistical nightmare of deploying them to rural areas.
Identy.io notes that its approach shifts the heavy lifting to mobile software.
Identy.io is positioning itself to capture a market the World Bank’s Identification for Development initiative identifies as critical for financial inclusion.
If successful, this could accelerate government-to-person payments and healthcare access in regions where coverage currently sits below 70%.
“We are transforming the traditional industry model, which often relies on expensive and inflexible digital infrastructure,” says Antony Vendhan, Co-founder of Identy.io. “This allows our clients to reach underserved communities by providing individuals with multimodal access to secure their digital identities.”
The company will face established players like IDEMIA and Thales, who have long dominated government contracts.
Furthermore, Identy.io will face competition from up-and-coming regional fintech identity firms such as Smile ID, which already has a significant presence in Know Your Customer services throughout Africa.
To gain an edge, Identy.io has aligned itself with Modular Open Source Identity Platform (MOSIP).
By being listed on the MOSIP marketplace, the company says its tech becomes “plug-and-play” for governments building open-source national ID systems, a growing trend among nations wary of “vendor lock-in.”
While the primary focus remains on Nigeria and Kenya, Identy.io’s long-term roadmap includes a phased rollout to other emerging markets.
General News
Russia Blocks WhatsApp, Pushes State App Max as Alternative Amid Telegram Clampdown

Russia has confirmed the blocking of popular messaging platform WhatsApp, directing its citizens to switch to the state-backed Max messenger, in a move escalating restrictions on foreign digital services.

Russia
The decision, announced by Kremlin spokesperson Dmitry Peskov on Thursday, stems from WhatsApp’s parent company Meta’s alleged failure to comply with Russian laws, though specifics were not disclosed. This action follows days after authorities intensified curbs on Telegram, another widely used app among millions, including military personnel, officials and state media.
Peskov described Max as “an affordable alternative on the market for citizens, a developing national messenger,” emphasising its role in replacing non-compliant foreign platforms. WhatsApp, owned by Meta—which also operates the already banned Facebook and Instagram—responded sharply, accusing Moscow of attempting a full block to force users onto a “state-owned surveillance app.” The company stated: “Trying to isolate over 100 million users from private and secure communication is a backwards step and can only lead to less safety for people in Russia,” vowing continued efforts to reconnect users.
The block is not isolated. Earlier this week, Roskomnadzor, Russia’s communications regulator, announced further restrictions on Telegram for refusing to remove “criminal and terrorist” content, throttling its performance nationwide. Telegram founder Pavel Durov countered that such pressures would not deter the platform’s commitment to “freedom of speech and privacy.” This builds on prior measures, including August 2025 restrictions on video and voice calls on both WhatsApp and Telegram to combat criminal activity, which WhatsApp then decried as access limits.
Max, developed by VK and launched in beta in March 2025, positions itself as a WeChat-like super-app with messaging, voice/video calls, group chats up to 1,000 users, cloud storage, end-to-end encryption for private chats, payments via Russia’s Faster Payment System, and integrations for government services and identity verification. Since September 2025, it has been pre-installed on all new smartphones, tablets and smart TVs sold in Russia, alongside the RuStore app store, as part of a broader “sovereign internet” strategy to monitor communications and replace Western tech amid geopolitical tensions.
Users report partial WhatsApp access via VPNs, but Russian authorities have ramped up countermeasures, restricting 439 VPN providers and enacting a September 2025 law banning ads for bypass tools while deeming VPN use an “aggravating circumstance” in crimes. Fines for individuals deliberately accessing blocked content via VPNs reach 5,000 rubles (about $64). Critics warn these steps enhance state surveillance, while state media insists Max requires fewer user data permissions than rivals.
The clampdown reflects Moscow’s long-running push for digital control, with over 60 percent of VPN users previously accessing banned social media. As Russia promotes domestic alternatives, the moves could reshape communication for its 100 million-plus messaging users, raising global concerns over privacy and internet freedom.
General News
Nigeria Market Powers Jumia’s Momentum as E-commerce Platform Demand Accelerates

Nigeria powered Jumia Technologies AG’s strongest growth in 2025, cementing its position as the company’s most important market as rising consumer demand, SME activity and logistics expansion boosted performance across the e-commerce platform.

In the fourth quarter of 2025, Jumia’s Nigeria operations recorded a 50% year-on-year increase in Gross Merchandise Value (GMV) and a 33% rise in orders. The performance highlighted growing adoption of online shopping and Jumia’s increasing relevance to African consumers.
Nigeria’s momentum helped drive 36% year-on-year GMV growth and 34% revenue growth across the group in the quarter, alongside a 26% increase in quarterly active customers. Growth was supported by stronger customer retention and higher order frequency.
Beyond sales growth, Jumia said its Nigeria operations are delivering wider economic impact. The platform supports thousands of local SMEs, enabling them to reach customers nationwide, while continued investment in fulfilment centres and last-mile delivery is creating income opportunities for logistics partners and sales agents.
Efficiency gains were also evident. Fulfilment costs per order declined 12% year-on-year, contributing to a 39% reduction in operating losses and a 47% drop in adjusted EBITDA losses in the fourth quarter. Cash used in operating activities fell sharply to $1.7 million, compared with $26.5 million a year earlier, while liquidity stood at $77.8 million at year-end.
Temidayo Ojo, Chief Executive Officer of Jumia Nigeria, said the results reflect growing trust from consumers and businesses. “Nigeria is central to Jumia’s growth,” Ojo said. “Each order supports local sellers, delivery partners and jobs, while improving access to affordable products for consumers.”
For the full year, Jumia reported 14% GMV growth and 13% revenue growth, with losses narrowing significantly. Looking ahead, the company expects Nigeria to remain a key growth driver as it targets 27–32% GMV growth in 2026 and aims to reach adjusted EBITDA breakeven by the fourth quarter of 2026.
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