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African Businesses Can Compete Globally With Cloud Technology

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Opeyemi Olaniran – Director, Business Group –Cloud at Microsoft Nigeria
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By Opeyemi Olaniran

If you are still struggling to grasp what exactly the cloud is and why it will completely change your business, here’s a simple explanation.

If you’ve ever experienced the mind-numbing panic that comes with being unable to access important business documents stored on your laptop – perhaps your PC was stolen or damaged – then you’re already halfway to understanding the importance of the cloud.

In truth, the concept of cloud is much easier to grasp than you might think. Instead of storing your programmes, documents and data on your computer’s hard drive, you’re storing them on the internet. That’s it.

It is estimated that cloud data centre traffic in the Middle East and Africa will grow 4.4-fold by 2020, at a compound annual growth rate of 34% from 2015 to 2020 (Source: Cisco’s Global Cloud Index). Looking at the benefits of the cloud, it’s easy to see why it has quickly become an invaluable tool for businesses, large or small.

The first advantage is that it is safer in the cloud.

While there was initially confusion around cloud safety, the reality is that your data is more secure when it’s stored in the cloud than it is, sitting on your hard drive.

Think about the example of the missing laptop – if your company data is stored in the cloud, you can continue to access it, with or without that laptop, because you can access the internet from anywhere on any computer.

In terms of the security of the cloud itself, established service providers like Microsoft have a wealth of resources at their disposal to ensure their cloud platforms remain safe. They can spend more money than people, small or large companies, and sometimes even governments can. In fact, Microsoft invests more than a billion dollars each year on security-related research and development.

In addition to this, migrating to the cloud ensures all-round cost saving. Frost & Sullivan predicts that companies investing in collaboration technologies increased productivity by as much as 400 percent. To understand the positive impact cloud can have on business, let’s look atRoyal Exchange’s recent migration to the cloud.

Royal Exchange is a broad-based insurance provider registered on the Nigerian Stock Exchange. By adopting Microsoft’s cloud platform, Azure, the company was able to record a 75% increase in its retail platform revenue.

Because companies don’t have the expense of setting up an actual physical server to store data, operating in the cloud save costs.  The best part is that you only pay for what you need. For example, Azure pricing is based on the service you use and storage you need, and is calculated as a per-hour fee.

Companies that have already made a significant investment in on-premises infrastructure can also choose to adopt a hybrid cloud strategy. This allows businesses to store some of their data and software on a shared public cloud infrastructure while still making use of their own existing servers.

There are also operational savings to be made, as in the example of Royal Exchange, where they were able to cut down on thousands of annual software payments, such as those non-Microsoft packages used for security and operations management.

Furthermore, the cloud allows businesses work smarter.

What is particularly powerful about a cloud platform like Microsoft is that it can think for you. Not only is it able to store your data and draw insights from that data, but it can also help you foresee future problems and find ways of addressing them before they even occur.

The very nature of cloud also enables greater operational efficiency. For example, if you have multiple people needing to work on the same document, it can be difficult to keep track of which version is the latest and who made which changes.

With the cloud, all documents are saved centrally, enabling you to work smarter therefore ensuring that team members can collaborate from remote locations able to access, edit and share documents from anywhere.

Royal Exchange found this element of cloud capability to be a significant advantage. Through Office 365, they have been able to promote great information sharing and increased staff engagement, while cutting down on use of paper and supporting field agents with 24/7 availability.

Lastly, you are able to grow your business with ease.

Most businesses absorb the cost of computing resources, such as additional servers and software licences, which are on reserve in anticipation of future growth. However, cloud solutions are scalable – this means you can increase your resource capacity as and when you need it.

Adopting cloud provides a solid foundation from which companies can keep on modernising and optimising operations. There are many ways in which cloud can help your business. Taking the leap to transform your business can be scary but once you make the move, you’ll probably wonder why you didn’t do it sooner.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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