Telecom
African CEOs Identify Advanced AI and Analytics as Success Drivers – IBM Study

A new global study by the IBM (NYSE: IBM) Institute for Business Value found that over half (54%) of African CEOs surveyed identify customer experience as their highest business priority.

They also recognize productivity or profitability as key to achieving their business goals, ranking it their second highest priority (46%). However, they continue to face key barriers as they race to modernize and adopt new technologies like generative AI.
The annual CEO study*, CEO decision-making in the age of AI, Act with intention, found that African CEOs expect to realize significant value from advanced forms of AI and analytics such as cloud computing, automation, generative AI, deep learning, machine learning, advanced analytics, and more.
However, African organizations face influential external factors hindering their AI readiness over the next three years. Over half (53%) of African CEOs identify technology factors as the most impactful force that could significantly impact their respective AI adoption journeys.
Additionally, regional CEOs cite market factors (51%), regulatory factors (49%) and workforce and skills (33%) as leading external factors that are having the most significant impact on their organizations.
More than half (57%) of global CEOs surveyed cite concerns concerned about data security, and 48% worry about bias or data accuracy, barriers they indicate could slow their adoption of generative AI.
African CEOs face several data challenges, with nearly half of the respondents citing unclear data calculation and reporting across suppliers and partners (48%) and within their organizations (47%) as the most critical risks or barriers.
“The Fourth Industrial Revolution has presented Africa with an opportunity to leapfrog various stages of economic development.
“Consequently, African organizations are leveraging generative AI and emerging innovation models to accelerate innovation, enhance customer experiences, productivity and profitability, and environmental sustainability, to name a few,” said Julia Carvalho, General Manager of IBM Africa Growth Markets.
“However, it’s critical that CEOs in Africa establish and implement clear and consistent standards as it concerns the utilization of AI across all areas of strategic focus, as it will determine the level of investment and, ultimately, an organization’s success in a rapidly advancing digital economy.”
Key study findings include:
CEOs in Africa say customer experience and productivity, or profitability, are pressing priorities
- Over half (54%) of CEOs surveyed pinpoint customer experience as a top priority for their organization, whilst productivity or profitability follows as their second highest (46%).
- Additionally, CEOs surveyed say technology factors remain the top external force impacting their organization over the next three years.
CEOs in Africa are increasingly looking toward operational, technology and data leaders as strategic decision-makers.
Additional data gathered during the survey indicates the following:
- When asked which C-Suite members will make the most crucial decisions over the next three years, CEO respondents identify COOs (63%) and CFOs (54%).
- The influence of technology leaders on decision-making is growing – 41% of surveyed CEOs point to CIOs, followed by Chief Technology or Chief Digital Officers (39%), as making the most crucial decision-makers in their organization.
CEOs in Africa expect to realize significant value from advanced forms of AI and analytics. However, the absence of consistent standards in strategic focus areas is affecting investment
- Half (50%) of African CEOs report generative AI, deep learning, and machine learning will deliver the results they need over the next three years; 58% say they expect cloud computing to deliver the most results, while 51% bank on automation.
- However, around 6 in 10 (60%) of CEOs in Africa report a lack of clear standards in one or more strategic focus areas and are delaying investments as a result.
CEOs in Africa say sustainability is their top challenge amid their respective AI journeys, and they also face a balancing act when it comes to engaging in challenging public issues
- 39% of CEOs identify environmental sustainability as their greatest challenge over the next three years, followed by cybersecurity and talent recruiting/retention, with 28% each.
- However, CEOs are wary about taking a public stand on social, geopolitical and ESG issues impacting customers and employees. While 73% of CEOs believe they should take a stand, 39% say they regret a public stand they have taken in the past three years.
Telecom
Amazon Axes 16,000 Jobs Worldwide in Major Restructuring Push

Amazon, the world’s largest e-commerce and cloud computing powerhouse, announced plans Wednesday to eliminate 16,000 jobs globally, escalating a restructuring drive first flagged in October with 14,000 earlier cuts.

Amazon
The layoffs, hitting corporate ranks across multiple divisions, aim to slash management layers, boost accountability, and dismantle bureaucracy, Senior Vice President Beth Galetti stated in an internal memo. Despite booming holiday sales and $21 billion quarterly profits on $180 billion revenue, Amazon seeks to redirect resources toward massive artificial intelligence investments amid slower post-pandemic growth and rising costs.
Galetti explained that while some teams finalised October adjustments, others required extended reviews, pushing total reductions toward 30,000—the firm’s largest ever. CEO Andy Jassy, pursuing leaner operations since 2021, has long signalled AI’s role in shrinking white-collar headcount, with corporate staff—about 350,000 of 1.5 million total—bearing the brunt, sparing warehouses.
The move mirrors Big Tech’s broader belt-tightening as firms recalibrate pandemic-era hiring binges against economic headwinds, AI disruption, and policy uncertainties under President Donald Trump. Amazon’s October cuts struck 2,000 in Washington state—including engineers, recruiters, analysts—and 1,500 in California, with fresh impacts undisclosed by location.
Jassy emphasised culture over pure finances in prior notes, blaming rapid expansion for excess layers after workforce doubling during COVID lockdowns fueled online shopping surges. Recent U.S. hiring slowdowns—to 50,000 jobs in December—underscore corporate caution amid AI’s job-shifting potential and tariff worries.
Analysts note the cuts free capital for AI dominance, pitting Amazon against rivals in generative tools despite no immediate financial distress. Ex-workers have decried impersonal processes, often learning via media leaks, highlighting tensions in Earth’s “best employer” shedding talent en masse.
As tech pivots to AI frontiers, Amazon’s aggressive pruning signals a new era: fewer bodies, sharper focus, betting machine smarts eclipse human scale in the post-boom landscape.
Telecom
Police Bust ₦7.7bn Telecom Hack Gang, Seize 400 Laptops in Massive Fraud Swoop

Operatives of the Nigeria Police Force smashed a sophisticated cybercrime ring Wednesday, arresting six suspects accused of hacking a major telecommunications company and looting airtime and mobile data worth a staggering N7.7 billion.

The Force Public Relations Officer, CSP Benjamin Hundeyin, disclosed in a statement that the suspects breached the telecom giant’s core billing and payment systems by compromising internal staff login credentials, enabling them to siphon off vast quantities of airtime and data for illicit resale.
Named in the arrests are Ahmad Bala, Karibu Mohammed Shehu, Umar Habib, Obinna Ananaba, Ibrahim Shehu, and Masa’ud Sa’ad – a mix of northern and southern names hinting at a cross-regional fraud network that preyed on Nigeria’s digital backbone.
Police swooped on the gang’s hideouts in coordinated raids across Kano and Katsina states in October 2025, with a final takedown in the Federal Capital Territory, recovering two mini-plazas masquerading as legitimate retail outlets stocked with over 400 laptops, about 1,000 mobile phones, and a Toyota vehicle.
Investigators also froze substantial sums in the suspects’ bank accounts, tracing the dirty money trail back to the diverted resources that left the unnamed telecom firm reeling from unauthorised activities reported in a desperate petition.
The breach, described by police as a “calculated assault on critical infrastructure,” allowed the hackers to manipulate the company’s systems undetected for months, offloading billions in airtime and data bundles through underground channels and raking in illicit profits.
Hundeyin vowed that the net was widening, with forensic experts combing through digital footprints and financial ledgers to expose any remaining accomplices or beneficiaries in what he called “one of the largest telecom heists in recent Nigerian history.”
Inspector-General of Police, IGP Kayode Adeolu Egbetokun, praised the crack team from the National Cybercrime Centre for their “relentless professionalism,” urging telecom firms to bolster cybersecurity amid a surge in digital predation.
As the suspects cool their heels awaiting arraignment under the Cybercrimes (Prohibition, Prevention) Act, the case underscores Nigeria’s growing battle against tech-savvy fraudsters targeting the N1.7 trillion telecom sector that powers millions of daily transactions.
Industry watchers warn that such breaches erode investor confidence and hike operational costs, ultimately passed onto consumers already grappling with soaring data tariffs in Africa’s most populous nation
Telecom
ASVLP 2026: Africa, MENA VCs Gear Up as Tech Funding Hits $4.1bn Rebound

As Africa and MENA’s startup ecosystems transition from post-correction resilience into a new phase of disciplined growth, the Africa Startup & VC Landscape Preview (ASVLP 2026) will convene leading founders, investors, policymakers, and ecosystem builders on January 29, 2026, for its second annual, agenda-setting virtual forum.

Following a challenging global venture cycle, 2025 marked a notable rebound across the African ecosystem, with startups raising an estimated $3.2–$3.3 billion over the full year.
The recovery was accompanied by significant structural shifts: Kenya emerged as the leading destination among Africa’s “Big Four” markets for the first time, while Nigeria recorded a year-on-year funding decline, reflecting changing investor preferences, macroeconomic pressures, and a broader recalibration toward capital efficiency and sustainability.
Sectorally, fintech remained the most funded vertical, while climate & energy, AI-enabled solutions, healthtech, and infrastructure-adjacent businesses gained increasing attention. Across Africa and MENA, development finance institutions (DFIs) and family offices played a more pronounced role in anchoring funds, deploying catalytic capital, and supporting blended-finance structures, reshaping how early-stage and growth capital is mobilized.
ASVLP 2026 is designed to translate these data points into forward-looking strategy.
The forum will bring together venture capitalists, angel investors, LPs, DFIs, family offices, founders, corporate leaders, and regulators from Africa, MENA, Europe, and North America to assess 2025 outcomes and chart priorities for 2026.
The program will feature keynotes, fireside chats, panels, and deep-dive roundtables, including discussions on:
· The 2026 Africa & MENA FinTech Landscape, focusing on security, profitability, regulation, and growth frontiers
· Emerging Fund Managers, capital formation, and LP alignment
· Talent, operator depth, and institutional capacity as constraints to scale
· Regulatory evolution and cross-border market integration
A major highlight of ASVLP 2026 will be the Final DealRoom Pitch Session, where a curated group of high-potential startups will present to an experienced panel of investors.
• Founders can apply to pitch via: bit.ly/ASVLP-DR-Founders
• Investors seeking DealRoom access can request entry via: bit.ly/ASVLP-DR-Investors
Confirmed speakers for ASVLP 2026 include Khaled Ismail (HIMangel), Idris Ayodeji Bello (LoftyInc Capital), Zachariah George (Launch Africa), Tosin Faniro-Dada (Breega), Selma Ribica (FirstCircle Capital), Maha Mandour (COREangels MEA), Joe Kinvi (Borderless), Remi Prunier (Orange Ventures MEA), Karima El Hakim (Plug and Play Tech Center), Souheil Guessoum (President, The Confederation of Citizen Employers – Algeria (CAPC)), Remi Prunier (Partner, Orange Ventures, MEA), Maha Mandour (COREAngels MEA), Ali Hussein (President, Kenyan FinTech Association), Patrick Okebu (CIO, Interswitch Group) among other leading voices shaping capital, policy, and innovation across the region.
“The conversation has shifted,” said Uche Aniche, Convener of ASVLP. “It’s no longer about whether capital will return to Africa and MENA, but what kind of capital, deployed with what discipline, and in service of which long-term outcomes. ASVLP exists to help the ecosystem make sense of that transition.”
Participation in ASVLP 2026 is free but strictly by invitation.
Interested participants are encouraged to repost the official announcement on LinkedIn and comment #ASVLP2026 to receive a private registration link. They could also email [email protected] and request invite.
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