Telecom
AfricaNXT: Participants Acknowledge Policy, Regulatory Impact on Digital Connectivity
The first Panel discussants at the weeklong 2022 edition of AfricaNXT have acknowledged the positive impact of Federal Government’s policy and regulatory efforts, through the Nigerian Communications Commission (NCC), in fostering increased connectivity.
There was a groundswell of opinion that improved connectivity has enhanced individual and corporate activities that are bolstering socio-economic development in Nigeria.
The discussants particularly identified the critical role which digital connectivity is playing and will continue to play in shaping the future of work and the development of commercial activities in the country.
At a panel discussion, titled: “Bridging the African Digital Economy Gap,” discussants examined, in great depth and perspectives, how digital economy gap can be addressed in Nigeria and across Africa towards supporting business owners to sustainably grow global brands emerging from the African continent.
Also, at a panel discussion on “Future of Work: Exploring Pathways to Careers in the Digital Age”, panelists emphasised the transformational role digital connectivity is playing in bringing about efficient work environment, virtual collaboration at the work place, mobile work as well as remote work, thus replacing the hitherto brick and mortar business model, especially in the wake of the COVID-19 pandemic.
Formerly known as Social Media Week Lagos, now rebranded AfricaNXT, the conference and festival is
one of the largest technology events in Africa, with a gathering of business owners, innovators, technology enthusiasts and regulators, to discuss and network on how Africa can take its befitting place in the emerging global digital economy.
Already, the NCC delegation has arrived the venue of the event in high spirit ready to participate in the various panel sessions ahead of the main NCC panel session on Fifth Generation Deployment scheduled to take place on Thursday, March 3, 2022.
The panel session to be constituted by senior staff of NCC, on various regulatory aspects of 5G being driven by the NCC to deepen digital connectivity, will be a forum to educate hundreds of participants expected at the NCC panel session.
There are indications of enthusiasm about the NCC discourse and participants seem ready to use the opportunity to deepen their understanding of the new technology.
Over the years, NCC has put in place an effective regulatory regime that has continued to make the country witness increase in its Internet penetration and usage of digital media.
As at December 2021, active mobile Internet subscriptions reached over 141 million; active mobile (voice) subscriptions stood at 195.4 million, broadband penetration has reached 40.88 per cent while digital economy access gaps identified by the Commission are being drastically reduced to ensure saturated Internet connectivity across the country.
Besides, the Commission has facilitated deployment of emerging technologies from the a First Generation (1G), to 2G, 3G and 4G-LTE, and is vigorously driving deployment of 5G network in the country with the recent auction of 3.5 gigahertz (Ghz) spectrum licences to operators that will deploy 5G technology in the country.
Also, NCC is driving effective implementation of the National Digital Economy Policy & Strategy (NDEPS), 2020-2030, and the Nigerian National Broadband Plan (NNBP) 2020-2025 to actualize the laudable targets of deepening broadband penetration, reducing cost of broadband services, and improving digital literacy and skills.
These, participants reckoned, have transformed businesses with multiplier effect on Nigeria’s GDP in which the telecom sector contributes more than 12 percent.
Earlier, at the first business session hosted by The Guardian newspaper, held after the opening plenary, discussants and participants visualised how African stories will be told in the next 10 years.
There is a convergence of opinions that great developments in Africa could propel emergence of great brands that can shape the nature of content as well as their narrations to the benefit of Africa.
Furthermore, the extant NDEPS, the NNBP and the New Policy on 5G networks for Digital Nigeria, are expected to combine to shape the nature of and significance of content generation, processing and dissemination in Africa.
Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.
The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”
In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.
The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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