Connect with us

Telecom

Airtel Expands Footprint, Commissions New Outlet in Apapa Mall

Published

on

(L-r): Oladapo Dosumu, head of Distribution, Femi Oshinlaja, regional operations director, Miss. Edero Daro – Idollo, regional retail head, all of Airtel Nigeria, Alhaji Baale Ajibola Igbalaye, Representing His Royal Majesty Oba Fatai Aromire, The Oba of Ijora Iganmu Kingdom Apapa Lagos, Alhaja Sariatu Amusa, Iyaloja of Ifelodun, Ogungbe Market, Apapa and Tolulope Tope-Awofeko, Head Retail Showroom & Franchise, Airtel Nigeria during the commissioning of Airtel Apapa Mall Showroom in Lagos recently.
Kindly share this post

 

Airtel Nigeria, leading telecommunications services provider, has taken further steps to deepen customer service delivery through its retail footprints, with the commissioning of an ultramodern showroom in Apapa, Lagos.

The new showroom which is located in the Apapa Mall, along Park Lane, is a walk-in service centre that offers customers the convenience and ease of access to Airtel’s range of value-added products and services as well as the comfort of first-hand contact and interactions with customer service agents.

The shop is fully equipped to provide a diverse range of services including enquiries, SIM registration and replacement, sales of low-end and high-end mobile devices, electronic and voucher recharge among other services.

Speaking at the launch, Mr. Femi Oshinlaja, the Company’s regional operations director, Lagos, explained that the new service point was in line with the company’s goal of taking its customer service delivery to the doorsteps of Nigerians.

Oshinlaja said, “This project was born out of the commitment and desire to reach people around this locality with the quality products and services of Airtel, and also to provide solutions to challenges faced by both new and existing customers on the Airtel Network”.

The Airtel Regional Operations Director, Lagos noted that the showroom will address the quest for better service experience by the residents of Apapa and environs just as he addedthat quality customer service delivery is at the heart of the operations of the company, explaining that this attribute has accounted for several awards in favour of the company.

According to him, “Quality customer service delivery is the main ingredient that defines our very essence as a customer-centric organization and we are here to render quality services to all our new and existing customers in this locality.

He described the shop as a one-stop solution centre for customers residing in Apapa and environs, and assuredresidents that Airtel will continue to create specific value offerings that will not only meet their communications needs but also help them succeed in their respective endeavours.

While cutting the tape to declare the showroom open, His Royal Majesty Oba Fatai Aromire, Oba of Ijora Iganmu Kingdom, commended Airtel for expanding its customer service channels to the people of Apapa and environs.

The Oba, who was represented by Alhaji Baale Ajibola Igbalaye, noted the showroom will afford residents of the area easy access to Airtel’s robust range of products and services and also offer quicker resolution to service related issues.

The Airtel Apapa Mall showroom has five service points and a VIP section designed to offer express services to high value customers. It is a full-fledged service delivery point as well as customer relationship centre that will provide both existing and prospective customers sales and service support.

Also in attendance at the ceremony were Alhaja Sariatu Amusa, Iyaloja of Ifelodun Ogungbe Market, Apapa; Oladapo Dosumu; GM, Sales & Distribution Airtel Nigeria; Tolulope Tope-Awofeko, Head Retail Showroom & Franchise, Airtel Nigeria; Edero Daro–Idollo, Regional Retail Head, Lagos, Airtel Nigeria and Olawale Alao, Zonal Business Manager, Lagos, Airtel Nigeria.

 

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Terra Moves to Expand in African Drone Sector, Secures $22m Funding

Published

on

Kindly share this post

Olugbenga Agboola, Flutterwave CEO has joined a $22 million funding extension for Nigerian defensetech start-up Terra Industries as Africa’s fast-growing drone and security technology sector begins to attract capital far beyond traditional venture circles.

The round was led by Lux Capital, with participation from Agboola through Resilience17 Capital and returning investors including 8VC and Nova Global.

It follows an $11.75 million raise just weeks earlier, bringing Terra’s total funding to $34 million as the company accelerates expansion into high-risk security markets.

Terra, founded in 2024 by 24-year-old chief engineer Maxwell Maduka and CEO Nathan Nwachuku, builds autonomous drones and surveillance systems designed to protect critical infrastructure such as energy facilities, logistics corridors and industrial sites. The startup says it is already safeguarding assets worth billions of dollars while securing early federal and commercial contracts.

Agboola’s involvement highlights a broader shift in African tech investment patterns. While fintech has long dominated venture flows, escalating infrastructure sabotage and terrorism threats have elevated demand for locally developed security hardware.

“Nigeria’s drone ecosystem is rapidly evolving from hobbyist and mapping use cases toward industrial monitoring, border surveillance and energy protection, areas increasingly seen as foundational to economic stability.

“This is about backing infrastructure security at scale. Africa’s growth depends on resilient systems that protect critical assets,” said Agboola.

Terra CEO Nwachuku is adamant that locally engineered systems are better suited to African operating conditions. “We are building tools designed for the realities on the ground. Security technology should not always be imported when local innovation can respond faster and more effectively,” he stated.

Lux Capital partner Brandon Reeves underlined that the investor appetite, which has drawn fintech heavyweight interest such as Agboola, reflects rising cross-sector confidence in African defense technology as a commercial category. “Security is a prerequisite for economic growth,” he said.

“As Terra ramps production and expands regionally, its funding milestone illustrates a wider transformation. Drone and autonomous security platforms are no longer peripheral experiments but emerging pillars in Africa’s technology landscape, where fintech leaders and venture capital converge around safeguarding the infrastructure powering the continent’s next growth phase,” said Reeves

 


Kindly share this post
Continue Reading

Telecom

Temu Assures Compliance Amid Nigeria Data Privacy Probe

Published

on

Kindly share this post

Temu, the global e-commerce platform expanding in Nigeria, has officially addressed an inquiry from the Nigeria Data Protection Commission (NDPC) over alleged data privacy violations, confirming its commitment to compliance with the Nigeria Data Protection Act (NDPA) 2023.

Temu Assures Compliance Amid Nigeria Data Privacy Probe

Temu

The company’s response follows NDPC’s investigation into Temu’s data processing practices.

In a statement to Nigeria CommunicationsWeek, Temu stressed its dedication to local and international data protection standards, noting ongoing communication with the regulator. “At Temu, protecting user privacy and data security is a top priority. We are committed to complying with applicable laws and regulations in our data practices,” the statement read.

Temu further affirmed: “We can confirm that Temu has received the inquiry and is engaging with the Commission. We will continue to engage in open and constructive dialogue with the NDPC to address any questions or concerns.”

Under Dr. Vincent Olatunji’s leadership, NDPC has ramped up scrutiny of foreign digital platforms to safeguard Nigerian citizens’ personal data—from contact details to financial information—ensuring transparent and secure handling. For e-commerce giants like Temu, managing vast consumer data volumes demands strict regulatory alignment to sustain operations and trust in Africa’s biggest economy.

Industry observers view Temu’s proactive stance as a savvy bid to ease tensions, mirroring Nigeria’s firm handling of platforms like X (formerly Twitter) and fintechs. This engagement underscores NDPC’s rising clout, compelling investors and foreign entrants to prioritise data compliance costs.

Nigeria CommunicationsWeek sees Temu’s approach as a model for global retailers eyeing Nigeria’s booming digital retail sector through 2026.


Kindly share this post
Continue Reading

Telecom

NIMC Rolls Out WorkflowPro for Paperless Correspondence

Published

on

Kindly share this post

National Identity Management Commission (NIMC) has deployed WorkflowPro as its official platform for the digital submission and management of correspondence.

NIMC Rolls Out WorkflowPro for Paperless Correspondence

NIMC

Kayode Adegoke Phd, Head, Cooperate Communications of NIMC said this in a press statement on Tuesday, 17th February, 2026, pointing out that this was “In furtherance of President Bola Ahmed Tinubu’s Renewed Hope Agenda and the Federal Government’s commitment to institutionalizing a paperless public service.”

According to the statement, “The   adoption   of   WorkflowPro   marks   NIMC’s   formal   transition   to   a   paperless operating   environment   and   reflects   the   Commission’s   resolve   to   strengthen governance,    improve    administrative    efficiency,    and    standardize     records management in line with approved public sector reforms. The platform  provides a  secure,  structured,  and   traceable  system   for  managing   both  internal   and external  communications,  thereby  enhancing  accountability  and  operational transparency.

“Under the new framework, all external correspondence to NIMC will be processed electronically  through  WorkflowPro.  The  system  enables  end-to-end  tracking  of submissions,  accelerates  internal   routing   and  response  timelines,  and   ensures secure  electronic  archiving of  official  records. This  approach  eliminates  the risks associated  with  manual  handling  of  documents  while  reinforcing  compliance with established information management standards.”

Adegoke added that “The implementation of  WorkflowPro is  consistent with  the  Federal  Government’s Enterprise Content Management  (ECM)  policy, which mandates the digitization of   official   records   and   the   elimination   of   physical   file   movements   across   all Ministries, Departments, and Agencies  (MDAs) .

“Accordingly,  all  external   correspondence  addressed  to  the   National   Identity Management Commission must be submitted via the NIMC WorkflowPro platform, accessible through the official portal link or by scanning the designated QR code:
Portal Link:https://workflowpro-nimc.com/Submit . Correspondence

To  support  effective  implementation,  NIMC  has  approved  a  30-day  transition period   from   the   date   of   this   announcement,   during  which  stakeholders   are expected  to acquaint themselves with  the  new  process.  Upon  the expiration of this   period,   the   Commission   will   discontinue   the   acceptance   of    manually submitted letters and paper-based correspondence.

“WorkflowPro  was   developed   by   NIMC’s   in-house   technical   team   under   the directive   of   the   Director-General/Chief   Executive   Officer,   Engr.   (Dr.)  Abisoye Coker-Odusote. The platform forms part of a broader institutional reform agenda aimed   at   strengthening    the   security   of    official   communications,    reducing administrative   delays,   and   entrenching   digital   governance  within   the   public service.

“The  National  Identity  Management  Commission  enjoins  all  stakeholders  to  take note of this policy directive and ensure full compliance.”


Kindly share this post
Continue Reading

Trending