Telecom
Airtel Has Lowest Drop Call Rates, Least Congestion Network-NCC
Airtel Nigeria has been rated high in key Quality of Service parameters by the Nigerian Communications Commission (NCC’S) and the company is happy about it.
According to NCC, the telecoms operator has met all targets in Key Performance Indicator (KPI) Measurements carried out in December, 2012.
In the Commission’s report released recently entitled Quality of Service Indicators for Mobile Operators in December 2012, Airtel was given a clean bill of health as it met all the KPI targets as signed in the Memorandum of Understanding (MOU) between telecoms operators and the NCC for Drop Call Rate (DCR), Call Set-up Success Rate (CSSR), Traffic Channel Congestion (TCHcong) and Stand Alone Dedicated Control Channel Congestion (SDCCHcong).
In the four network measurement criteria, Airtel proved to be the best performing operator as it outperformed other operators in key indices, recording the lowest drop call rate and also recording the least congestion on the Traffic Channel Congestion parameter.
Commenting on the computation methodology of the report, the NCC said Key Performance Indicators were measured using a weighted average. “KPI statistics were collected in December 2012 from Airtel, Etisalat, Glo and MTN.
To ensure that areas with higher population densities and thus higher traffic generating have a bigger effect on the computed Key Performance Indicators (KPI) of operators, the consolidated KPI figures at the national level per operator are weighted averages.
It would be recalled that Airtel, earlier in March, had commenced a National Campaign to educate Nigerians on its network coverage and quality during which Mr. Segun Ogunsanya, chief executive officer and managing director, said the new advertising campaign on its network was necessary to draw attention to the enormous capacity of its network and its coverage of the country which has given the company the confidence in its chances of success in the likely competition that would be occasioned by the imminent take off of the impending Mobile Number Portability.
Ogunsanya, who spoke about the huge investments Airtel has made in its network, upgrading it to the largest and widest 3.75g coverage in the country with a total spread across the 36 states of the Federation and the Federal capital Territory, Abuja also stated that Airtel was first to call for the implementation of MNP way back in 2010, adding that “the call was made based on the fact that we were making significant investments in our network and customer service, which are critical success factors in MNP.”
Commenting on the NCC ranking, Ogunsanya expressed delight at the comparatively high performance of the Airtel network, and pledged the commitment of the company to continue to ramp up the quality of its network as well as customer service, which he said were crucial ingredients for the successful launch of MNP.
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
E-Financial2 days agoZenith Bank Gets Regulatory Approval for Full Takeover of Paramount Bank
Telecom2 days agoMTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network
Telecom2 days agoNew Investment Fund Targets Acceleration of Emerging Technology in Nigeria
E-Business2 days agoFirm Detected a Fivefold Surge in QR Code Phishing Attacks in the Second Half of 2025
News2 days agoNITDA Commits to Digital Inclusion for Persons with Disabilities
Telecom2 days agoNCC Licences Six New ISPs to Challenge Telcos, Satellite Giants
E-Financial2 days agoFCCPC Delists Non-Compliant Digital Lenders Post-January 5 Deadline
E-Business2 days agoJustMarkets Unveils Top 5 Trading Assets for 2026 Profits













