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Airtel Rewards Business Partners’ Outstanding Performances

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(L-r): Chief (Mrs.) Nike Akande, president, Lagos State Chamber of Commerce & Industry (LCCI); Segun Ogunsanya, managing director and chief executive officer, Airtel Nigeria; Col. Awadhesh Kalia, chief technical officer, Airtel, and , Ubong Imoh, senior manager, Idems Ultimate Ltd during the presentation of CEO Award for Excellence in Customer Acquisition to Idems Ultimate at the Airtel Smart Partners Awards 2016 organised by the telco to honour its Channel Partners, in Lagos, recently.
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Airtel Nigeria, leading telecommunications services provider, has honoured its outstanding business partners, in grand style, at its annual 2016 Smart Partners’ Awards.

Airtel said the recognition is in line with its commitment to reward exceptional business performances, and also to motivate and encourage its Trade partners.

At the colourful awards’ dinner, which held at the prestigious Oriental Hotel, last week, the Airtel trade partners were recognized in different categories in recognition of their outstanding performances.

Lagos-based A.G Cellular Nig. Ltd and Akwa-Ibom-based Idems Ultimate Ltd., emerged winners of the CEO Excellence Awards, each smiling home with the grand prize of brand new 2017 Ford Explorer SUVs.

Can’t Stop Nig. Ltd, Alennsor Infinity Nig. Ltd, Hanope-Blitz Nig. Ltd. and Awake Interlink Nig. Ltd. were awarded with N5m worth credit note for being champions of the Airtel Lagos, North, South and West Regions respectively.

Managing Director, A.G Cellular Ltd, Mr. Anthony Mutiu and Senior Manager for Idems Ultimate Ltd, Ubong Imoh, received the grand prizes on behalf of their companies.

Other partners were recognized and rewarded as Best Channel Partners in Data products; Best in Customer Service Delivery and Best Alternative Channel Partners.

Speaking during the event, Managing Director and Chief Executive Officer, Airtel Nigeria, Mr. Segun Ogunsanya, applauded the partners for their persistence, loyalty and positive impact on the business despite the nation’s current economic situation.

“Tonight, we are celebrating a winning partnership that works. Every Channel Partner is deserving of recognition and award. At Airtel Nigeria, we are very clear in what our vision is, which is to enrich lives and create prosperity for everyone. We aim to be the best Internet Company in Nigeria that is why we have committed so much resource to our network in the last few years.

“We urge all our partners to convert this investment into value by bringing more value-adding customers to the network. And I hope that we have been able to add value to the various customers and partners,” he noted.

Mrs. Nike Akande, President, Lagos State Chamber of Commerce and Industry (LCCI), commended Airtel Nigeria for rewarding its business partners.

“The best way to get the best out of people is to acknowledge and reward them when they do well. I am confident that this will spur your Business Partners to do more.

“All the partners of Airtel Nigeria brought their innovation and creativity into the business in Nigeria in spite of the economic situation. And I want to congratulate Airtel for its success as leading telecoms services provider in Nigeria,” She said.

Airtel brand Ambassadors, Tuface Idibia; comedian Akpororo; The Voice Nigeria finalists, Cornel and Viveeyan, and the Xplicit Dance Group thrilled guests with scintillating performances at the event.

 

 


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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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