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Airtel to Feed 5000 IDPS at Christmas in ‘Airtel 5 Days of Love’

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Telecommunications services provider, Airtel Nigeria, has announced plans to feed 5,000 Internally Displaced Persons (IDPs) across five different IDP camps under its annual Christmas programme, “Airtel 5 Days of Love”.

The initiative to distribute 1,000 palliative packs to five select IDP camps in five states across the country over a period of five days will kick off on Monday, 13th December in Ugha IDP Camp, Benue State. Next stop will be in Kasaisa IDP Camp in Damaturu, Yobe State on Tuesday, 14th and on Wednesday, 15th December, we will be at the IDP camp in Ekiti State.

On Thursday, 16th December, the programme will hold in Anka, Zamfara State. The distribution will be concluded at the IDP Camp in Ekende, Ogoja, Cross Rivers State on Friday, 17th December.

Speaking during a virtual press conference yesterday, Surendran Chemmenkotil, Chief Executive Officer and Managing Director, Airtel Nigeria, noted that this year’s edition of “Airtel 5 Days of Love” is symbolic as it coincides with the company’s 20th anniversary in Nigeria which he described as a landmark achievement and glowing testimony to Airtel’s commitment to the government and people of Nigeria.

“Against the backdrop of our 20th anniversary and 20 years of GSM operations in Nigeria, I must express my profound appreciation to all the stakeholders in Nigeria’s telecom’s ecosystem. Airtel appreciates you all and most importantly, we value all our customers, especially those that have been with us since 2001,” said Mr. Chemmenkotil.

The Airtel CEO added that 2021 has been an interesting year and as the year winds down, it will be good for well-meaning individuals and corporate organizations to express love and appreciation to their stakeholders especially the less privileged.

“It is that time of the year when we all count our blessings, appreciate our friends, help and uplift the less privileged and generally show love to one another and everybody.

Aside the special token we are extending to our fellow Nigerians in these five IDP Centres, we would like to seize this opportunity to wish all Nigerians a merry and safe Christmas and prosperous New Year”, the CEO concluded.

The Airtel ‘5 Days of Love’ programme, which is in its 7th edition, is designed to identify with less privileged persons as well as support the downtrodden in communities where Airtel operates.

Through the programme, Airtel says it is uplifting the less privileged and providing support for the vulnerable as this aligns with its overall CSR theme of touching lives and improving the standard of living of the less privileged.


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Telecom

Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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